Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish, Creole and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. IND1Job Type: Full-time
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish, Creole and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. IND1Job Type: Full-time
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish, Creole and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. IND1Job Type: Full-time
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.IND1Job Type: Full-time
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.IND1Job Type: Full-time
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.IND1Job Type: Full-time
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.IND1Job Type: Full-time
Job DescriptionJob DescriptionJob Summary:We are seeking a dedicated and professional Customer Service Representative to join our team in Columbus, Georgia for a temporary assignment lasting just over one year. The ideal candidate will have strong communication skills and a customer-focused mindset, with prior experience in a call center or customer service environment. This position plays a vital role in providing accurate, courteous, and timely service to customers regarding water services and related account activities.Minimum Qualifications:High School Diploma or GEDAt least 6 months of experience in a customer service or call center environmentStrong interpersonal and communication skills (oral and written)Ability to present ideas and information in a clear, concise, and professional mannerWork Schedule:Monday through Friday, 8:00 AM – 5:00 PMEssential Duties and Responsibilities:Engage in day-to-day customer service activities, including processing service orders and addressing customer inquiriesProvide general and detailed information to customers regarding water services, billing, and account informationReceive and process requests for service installations, connections, discontinuations, and changes in serviceIssue appropriate work orders, service discontinuance notices, and final bills using a database systemComplete contract forms, determine service charges, and prepare change-of-address recordsMaintain accurate and appropriate documentation for all customer interactions and service requestsInvestigate and resolve customer complaints, offering solutions for more complex service issues in a timely mannerCalculate and apply bill rebates and adjustments as necessaryMaintain updated routing plats and assist with construction quote requests for serviceOperate mail extraction and cash posting equipment to process incoming customer paymentsHandle and route general incoming mail efficientlyAdditional Information:This is a temporary position expected to last just over one year. It offers an excellent opportunity to gain valuable experience while serving the local community.Equal Opportunity EmployerIND1
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Customer Service Representative with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Creole and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.IND1Job Type: Full-time
Job DescriptionJob DescriptionJob DescriptionSurge Staffing is seeking a Bilingual Talent Advisor with high energy, work ethic, good attitude, personality with a good phone voice. This is a permanent, full-time internal position with Surge Staffing. Considerations will be made immediately.Entry Level Customer Service / SalesNo Experience NecessaryPRIMARY FUNCTIONS & RESPONSIBILITIES:Must be able to speak, read, write Spanish and EnglishDeliver superb customer service to clients and temporary associatesMust have at least 1 year of sales experiencePerform resume searches, refer to established candidate pool and other staffing/job board resources to fulfill client orders in a timely mannerRecruit, conduct interviews and follow-up with candidates and temporary associatesSuccessfully and strategically match employee skill sets to customers' hiring needsAssist in the development of business leads & retention of current clienteleAct as a professional and reliable liaison between temporary associates and clientsMaximize billable hours to increase market share and branch profitsPerform a variety of administrative tasks that support the overall mission of quality performance.Conduct service calls to ensure quality customer service; conduct outside sales calls to obtain new business partnerships and customersPresent customers with additional Surge Staffing products and servicesImplement and manage detailed marketing programs for sales calls, direct mail, in-office demonstrations and public relations for assigned branchNurture strong business partnerships by providing exceptional customer service skills and implementing customer development & retention strategiesRecruit, train and retain temporary associates; coach and counsel temporary associates to ensure quality performance and job satisfactionTroubleshoot and resolve problems or complaints of temporary associates, as well as customers and other personnelQUALIFICATIONS:High school diploma required; or equivalent work experience/education greatly preferredMust have sales experience at least 1 yearPrevious experience in a supervisory or leadership role a plus; staffing industry experience strongly preferredPrevious experience in sales, human resources, or a service industry recommendedProficiency in Microsoft Word, Excel, PowerPoint, Outlook and InternetAbility to travel to various locations and customer sites as needed; reliable transportation a mustAbility to work effectively and efficiently independently as well as in a group settingSales-minded, team-oriented and exceptionally calm under pressureEQUAL OPPORTUNITY EMPLOYER:Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at ProfessionalStaffing@surgestaffing.com.IND1Job Type: Full-time
