Supermicro's sales team is looking for a dynamic Sales Support Specialist to assist our Sr. Sales team in managing customer orders. Be a part of a fast paced, energetic work environment working with potential customers and facilitate the end-to-end sales process administration. The Sr. Inside Sales position will also be a liaison across different functions, provide product information to clients, and other duties.
Essential Duties and Responsibilities:
The person will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documentsMonitor inventory, follow up ETA with purchasersAct as a liaison between sales, purchasing, production, procurement, and logistics departmentsProvide assistance for intra-company project coordination between sales and non-sales departmentsEnter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returnsDevelop superior customer service relationships with prospectsProduce daily reports for clientsBe back-up for the supervisor and team membersAdditional duties per supervisors requestQualifications:
BA/BS degree preferred2-4 years of relevant industry experience preferredExperience in data entry, scheduling production and tracking ordersA self-starter who can effectively work within a strong team cultureMust have strong and effective professional communication skills written, speaking, and presentationExperience in customer service and dealing with clients directly, problem solving skills a mustWork well in a high pressure environment with tight deadlinesSalary Range $34/hour - $37/hour
In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Read LessSupermicro Computer is looking for a Sales Account Representative who has experience with selling technical solutions and developing business. The ideal candidate must also have a proven track record in winning enterprise level relationships and consistently achieving and exceeding assigned sales quotas.
Essential Duties and Responsibilities:
This position will be responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documentsMonitor inventory, follow up ETA with purchasers and feedback to internal departments in a timely manner for any discrepanciesAct as a liaison between sales, purchasing, production, procurement, and logistics departmentsProvide assistance for intra-company project coordination between sales and non-sales departmentsEnter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returnsDevelop superior customer service relationships with prospects, compose report and send to clients on daily basisProvide backup support for the manager and team membersOther duties may also be assignedQualifications:
Associate degree is required, bachelor degree is strongly preferred1+ years of customer service experience in tech industry is desiredExperience in data entry with strong attention to details. Familiar with scheduling production and tracking ordersPossess strong communication skills, ability to communicate both effectively and professionally through: phone, E-mail, verbal and presentation these will be closely evaluated skills across multiple disciplines, cultures and geographiesExperience in customer service and dealing with clients directly, must have problem solving skillsStrong organizational skill, consistent track record of meeting or exceeding assigned jobsMust have expert knowledge on excelSalary Range $70,500 - $80,000 The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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