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• S

  Service Advisor  

  Suntrup Ford Kirkwood

  - Saint Louis

  Posted: 01/06/2026

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  Automotive Service AdvisorSuntrup Ford KirkwoodSuntrup Ford Kirkwood i... Read More

  Automotive Service Advisor
  
  Suntrup Ford Kirkwood
  
  Suntrup Ford Kirkwood is looking for a motivated, customer-focused Automotive Service Advisor to join our growing service department. This is an opportunity to work in a fast-paced, team-oriented environment with strong leadership, established processes, and long-term career growth.
  
  Position Overview
  
  As a Service Advisor, you will be the primary point of contact between our customers and service technicians. You will be responsible for delivering exceptional customer service, communicating repair recommendations clearly, and managing repair orders efficiently from write-up to delivery.
  
  Key Responsibilities
  
  Greet customers promptly and professionallyWrite accurate repair orders and clearly explain recommended servicesCommunicate effectively with technicians regarding vehicle status and repairsKeep customers informed throughout the service processEnsure all work is completed correctly and on timeUpsell maintenance and repair services based on manufacturer recommendationsMaintain CSI and customer satisfaction standardsFollow dealership processes and use service software accurately
  Qualifications
  
  Previous automotive service advisor experience preferred (Ford experience a plus)Strong communication and customer service skillsAbility to multitask in a fast-paced environmentBasic automotive knowledge and willingness to learnProfessional appearance and positive attitudeValid driver's license
  What We Offer
  
  Competitive pay plan with strong earning potentialUnion position with pension benefitsMedical, dental, and vision insurancePaid time offStable, family-owned dealership with long-term employeesGrowth opportunities within Suntrup Auto GroupSupportive leadership and structured processes
  Why Suntrup Ford Kirkwood?
  
  We are a family-owned dealership with deep roots in the St. Louis community. We believe service is an art, and we invest in our people, our processes, and our culture to deliver an exceptional customer experience. Read Less

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• S

  Automotive Sales Associate  

  Suntrup Ford Kirkwood

  full_time - Kirkwood

  Posted: 25/02/2025

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  Job DescriptionJob DescriptionJob Summary We are looking for an Automo... Read More

  Job DescriptionJob DescriptionJob Summary We are looking for an Automotive Sales Associate to join our growing team! The right candidate will be ambitious, have excellent interpersonal skills, and the ability to meet and exceed goals. Day-to-day tasks will include developing client relationships and providing product solutions that best meet our customer's needs. Benefits401khealth dental visionPTO/VacationWeekly paySaturday lunchesemployee discountswellness program with additional bonus pay out opportunities through BCBSDemo car (company vehicle) for sales team after 90 days of employment ResponsibilitiesNurture enriching relationships to build clientele for lifeExhibit consultative selling skills. Assist customers in selecting a vehicle by asking questions and listening carefully to their responsesContinuously develop product and sales acumen to become the vehicle authority. Know the in’s and the out’s of product offerings, optional packages, and the latest technologiesPerform high-quality, professional demonstrations of new/used vehiclesFollow-up with buyers to ensure successful referral businessLearn to overcome objections and thrive within sales situationsReport directly to the Sales Manager regarding objectives, planned activities, reviews, and analysesBring your ‘A game’ along with a positive attitude to work with you every single dayQualificationsAvailable to work flexible hours and SaturdaysSelf-starter mentality and ambitious spirit preferredReady to waste no time on learning new product in’s and out’s, eager to improvePhenomenal communication skills with customers and team membersProfessional, well-groomed personal appearanceClean driving record and valid driver’s license

  We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!

  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Read Less

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