Ready-Mix Concrete Dispatch
* Schedule and coordinate ready-mix concrete deliveries from Sunmat plants and approved third-party suppliers to all active Suntec project sites.
* Build daily and weekly pour schedules in coordination with project superintendents and foremen; sequence trucks to maintain placement rhythm and minimize idle time.
* Confirm mix designs, slump, air, admixture, and special requirements with the supplier prior to dispatch.
* Adjust truck cadence in real time based on field conditions, pump rate, and weather.
* Reconcile delivered yardage against batch tickets and project tracking; flag short loads, returns, and rejections.
Concrete Pump Coordination
* Schedule line pumps, boom pumps, and trailer pumps with approved pumping vendors based on pour size, reach, and access.
* Match pump capacity and configuration to placement requirements; coordinate set-up windows with the field.
* Track pump arrival, washout, and release times; manage same-day reschedules and emergency callouts.
* Maintain a current rate sheet and approved vendor list; verify insurance and safety compliance before dispatch.
Saw Cutting Crews & Equipment
* Dispatch saw cutting crews and equipment for green cuts, control joints, demolition cuts, and decorative work.
* Coordinate with self-perform crews and approved sawing subcontractors based on volume, geography, and timing.
* Sequence sawing immediately behind placements to ensure cuts are made within the appropriate window.
* Track saw equipment status - owned and rented - and coordinate fueling, blade replacement, and maintenance needs with the yard.
Aggregates & Bulk Materials
* Schedule deliveries of aggregate base course, sand, drainage rock, and other bulk materials to project sites.
* Coordinate inbound logistics for cement, fly ash, and admixtures supporting Sunmat plant operations.
* Maintain accurate delivery windows, ticketing, and quantity reconciliation.
* Build and maintain working relationships with regional aggregate suppliers and bulk haulers.
Placement Equipment & Consumables
* Dispatch supporting placement equipment as needed: power trowels, screeds, vibrators, laser screeds, buggies, and similar.
* Coordinate delivery of placement consumables: form release, curing compounds, curing blankets, plastic sheeting, expansion material, and small tools.
* Work with the Rental Equipment Manager and yard staff to confirm availability before dispatch.
Communication & Documentation
* Receive, prioritize, and confirm dispatch requests through phone, radio, email, and dispatch software.
* Maintain real-time logs of all dispatch activity in the enterprise system of record.
* Generate daily and weekly dispatch reports covering volumes, on-time performance, exceptions, and vendor issues.
* Update pour calendars and three-week look-aheads in coordination with project schedulers.
* Triage competing requests across regions; escalate conflicts to the Rental Equipment Manager and project leadership.
Vendor & Carrier Coordination
* Maintain strong working relationships with ready-mix suppliers, pumping vendors, saw cutting subs, and aggregate haulers.
* Verify carrier insurance, MVRs, and safety compliance documentation prior to dispatch.
* Track on-time performance and service exceptions; provide monthly vendor performance summaries to leadership.
* Negotiate spot rates within delegated authority; resolve service issues quickly and document outcomes.
Required
* Three (3)+ years of dispatch, scheduling, or logistics coordination experience, preferably in ready-mix concrete, concrete pumping, or commercial construction.
* Strong working knowledge of ready-mix delivery, concrete pumping configurations, and saw cutting operations.
* Demonstrated proficiency with dispatch and scheduling software, ERP/project tools, and Microsoft Office - especially Excel and Outlook.
* Proven ability to multi-task under high-volume, time-sensitive conditions while maintaining accuracy and a professional tone.
* Excellent verbal and written communication; calm, clear, and consistent radio and phone presence.
* High school diploma or equivalent.
* Ability to pass background and drug screening.
Preferred
* Experience with Command Alkon, Procore, B2W Track, Sage, or similar enterprise dispatch and project systems.
* Prior experience dispatching across a multi-state or multi-region operation.
* Bilingual English / Spanish - strongly preferred.
* Familiarity with NRMCA, ACI, or PCA terminology and concrete placement standards.
* Associate's or Bachelor's degree in Logistics, Supply Chain Management, Construction Management, or related field.
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