Job DescriptionJob DescriptionBenefits:
Bonus based on performanceEmployee discountsFlexible scheduleTraining & development
Job Title: Site Manager / Assistant Site Manager
Location: Cape Coral, FL
Reports To: Local Franchise Owner
About Us:
At SunDream Inc. DBATommys Express Car Wash, we combine cutting-edge technology with top-tier service to deliver a fast, clean, and enjoyable car wash experience. As Cape Corals only family owned and operated Tommys Express, we take pride in being part of the community and delivering a personal touch that sets us apart. We're looking for a driven and dependable Site Manager or Assistant Mgr. who thrives in a hands-on leadership role and is ready to grow with us.
Position Summary:
The Site Manager is responsible for overseeing all day-to-day operations of the car wash, including team leadership, customer service, membership growth, equipment maintenance, and site performance. This is a high-visibility, hands-on role that requires energy, accountability, and a passion for people and process. Youll work closely with the franchise owner and lead a team that reflects our core values: service, integrity, and local pride.
Key Responsibilities:
Leadership & Team Development
Recruit, train, and lead a high-performing team
Set expectations for professionalism, cleanliness, and customer interaction
Foster a strong team culture through coaching and accountability
Customer Experience
Be the face of the siteengage with customers daily to ensure satisfaction
Handle escalations and feedback with urgency and a customer-first mindset
Encourage team members to promote and explain our Unlimited Club
Operational Excellence
Maintain a spotless site and keep wash equipment operating at peak performance
Conduct daily walkthroughs, troubleshoot minor issues, and manage third-party technicians when needed
Ensure safety protocols, wash procedures, and company policies are followed
Sales & Growth
Lead by example in selling Unlimited Club memberships
Track membership conversions and motivate team with sales goals and incentives
Collaborate with ownership on local marketing efforts and community engagement
Reporting & Accountability
Monitor daily performance metrics and labor usage
Order and manage inventory, chemicals, and parts
Communicate regularly with ownership on wins, issues, and opportunities
Requirements:
2+ years of leadership of site management experience preferably in an express car wash.
Strong interpersonal and communication skills
Mechanically inclined and comfortable learning wash equipment
Willingness to work outdoors and on weekends/holidays
Self-motivated, reliable, and detail-oriented
Passion for serving others and taking ownership of outcomes
Why Work With Us?
Locally Owned You're not just a number; you're a key part of our team and community
Hands-On Leadership Your voice matters, and your impact is seen daily
Growth Potential Be part of a growing business with opportunities to advance as we expand
Competitive Pay With incentive opportunities
Perks Employee discounts
If youre ready to lead with purpose, grow with a local business, and take pride in every vehicle that leaves our wash, we want to hear from you.
