Job Title: Medical Assistant
Position Type: Full Time
Travel: Yes, regional travel as needed
Job Description: To assist the Provider in providing the utmost direct/indirect quality care to patients with the end goal of making patients feel as if they are family.
Role and Responsibilities
Clinical and Administrative
Prepare and maintain examination and treatment areasAssist with examinations, invasive and non-invasive procedures or treatmentsApply principles of aseptic technique and infection controlComply with quality assurance practicesScreen and follow up on patients test resultsCollect and process specimens; log specimensPerform diagnostic tests if applicableObtain patient medical history and vitalsPrepare and administer medication (excludes controlled drugs)Maintain accurate medication recordsRecognize and respond to emergenciesCall or enter in prescriptions per physicians ordersMaintain drug sample supply on hand. Discard appropriately expired samplesAssist in general housekeeping duties including weekly scrub-down of all patient care areasPerform routine equipment maintenance and maintain logs (i.e. autoclave, eye wash stations and clinical refrigerators)Initiate and process prescription medication prior authorizationsProfessional
Demonstrates initiative and responsibilityAble to perform repetitive tasks without loss of focusAdheres to ethical principlesTime ManagementAdapts to changeAttends all team meetings and mandatory in-service training/educationCommunication
Recognizes and respects cultural diversityAdapts communication to individual's ability to understandUses professional, pleasant telephone etiquetteUses medical terminology appropriatelyTreats all patients and co-workers with compassion, empathy, and mutual respectProjects a professional manner and imageConsistent attendance and punctualityAdherence to time clock proceduresLegal
Maintains confidentiality and documents accuratelyUses appropriate guidelines for releasing patient informationPractices within the scope of education, training, and personal capabilitiesConducts self in accordance with Suncoast's Employee Handbook.Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIACore Competencies
EfficiencyAttention to detailsOrganizedPunctualTakes initiative, proactiveTeam PlayerHonesty/IntegrityFlexibleCalm under pressure"A Doer", persistenceProblem solver, Strategic thinking, CreativityAnalytical skillsClear and concise communication/Listening skillsQuick Learner, IntelligenceFollow through on commitmentsEnthusiastic, Friendly, Positive attitudeOpenness to advice and constructive criticismStrong work ethicPhysical Demands
Prolonged standing/walkingOccasional travelMultitaskingRepetitive head, neck, hands wrists and arm motion/rotationExtensive reading, writing, typing requiredLifting to 25lbsFrequent use of office administrative, computer and medical equipmentTransferring and positioning patientsQualifications and Education Requirements:
High school diploma, AA degree or higher. Medical assistant diploma and certification preferred. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills.
Job Type: Full-time
Benefits:
401(k) matchingDental insuranceEmployee discountHealth insuranceLife insurancePaid time offVision insuranceSchedule:
8 hour shiftMonday to FridayWork setting:
In-personEducation:
High school or equivalent (Required)Experience:
EMR systems: 1 year (Preferred)License/Certification:
Certified Medical Assistant (Preferred)This is the compensation range for this position.
Compensation Range$16—$19.25 USD Read LessJob Title: Front Desk Administration
Travel Required: Yes, regional travel as needed
Position Type: Full Time
Job Description: To serve patients by greeting and helping them, while facilitating efficient and timely entry into the office's setting. To support the overall administrative functions of the office with the end goal of providing excellent patient care and quality customer service.
Role and Responsibilities
Administrative
Greets all patients in a professional, friendly mannerAnswers phones within a maximum of 3 rings; schedule appointmentsVerifies and scans insurance cards and driver's licenseHands out appropriate literature and information forms to be filled out by the patient; checks for accuracy and completionReviews patient benefits and eligibility at check-in and check-outEnters accurate patient demographic and financial informationRuns insurance eligibility to ensure active and if a referral/auth is neededObtains referrals/authorizations if required by insurance prior to the patient being seenCollects appropriate payments and balances owed by patientsEnters charges and payments into billing systemScans encounters/clinical/op-notes into the systemSchedules follow up appointmentsWorks no show, cancellation and recall reportsEnsures full utilization of the Provider's schedulesBalances out end of day business (cash/check/cc) with encounter formsGenerates daily batch reconciliation to be reviewed by Manager/AccountingServes as back-up for check-in and check outEnsures a neat/tidy waiting roomProfessional
Demonstrates initiative and responsibilityAble to perform repetitive tasks without loss of focusAdheres to ethical principlesTime ManagementAdapts to changeAttends all team meetings and mandatory in-service training/educationBasic computer skills/ Type minimum 45wpmCommunication
Recognizes and respects cultural diversityAdapts communication to individual's ability to understandUses professional, pleasant telephone etiquetteUses medical terminology appropriatelyTreats all patients and co-workers with compassion, empathy, and mutual respectProjects a professional manner and imageConsistent attendance and punctuality/ Adherence to time clock proceduresLegal
Maintains confidentiality and documents accuratelyUses appropriate guidelines for releasing patient informationPractices within the scope of education, training and personal capabilitiesConducts self in accordance with Suncoast's Employee Handbook.Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIACore Competencies
EfficiencyAttention to detailsOrganizedPunctualTakes initiative, proactiveTeam PlayerHonesty/IntegrityFlexibleCalm under pressure"A Doer", persistenceProblem solver, Strategic thinking, CreativityAnalytical skillsClear and concise communication/Listening skillsQuick Learner, IntelligenceFollow through on commitmentsEnthusiastic, Friendly, Positive attitudeOpenness to advice and constructive criticismStrong work ethicPhysical Demands
Prolonged Sitting/Standing/WalkingOccasional travelMultitaskingRepetitive head, neck, hands wrists and arm motion/rotationExtensive reading, writing, typing requiredLifting to 25lbsFrequent use of office administrative equipmentQualifications and Education Requirements:
High school diploma. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills and clinical terminology preferred. A minimum of 1 year in a clinical administrative and customer service field preferred.
This is the compensation range for this position.
Compensation Range$16—$19.25 USD Read Less