Services Admin Assistant Location: Cleveland, OH (Onsite) Duration: 6 Months Job Responsibilities: As Facility Administrator, you will support the facility operation by providing visitor and telephone assistance, Administrative support, Facilities Maintenance request support, and Security support for the Warrensville Technical Center. This position is very diversified and requires the ability to prioritize. Major Tasks Performed: Process new hires and ensure timely orientation Locate the contact person the visitor is seeing Assist visitors with any appointments/meetings that they have with the different business units Assist site by sending any pertinent emails for important functions such as blood drives, flu shots, Wellness checks, charity events, Lost and Found, etc. Maintain "Welcome" sign for any special individuals/groups visiting the premises. Coordinate visitor entry with security team Printing and programming ID cards for site employees Programming and tracking temporary cards for site visitors Printing lists of expected offsite visitors for security's use on a daily basis Running card access reports for the Security Lieutenant when requested Accounting for the visitor logs during site evacuations Input data and perform user maintenance of site computerized maintenance management system Principal Accountabilities: Directing employees to the appropriate resources when needed. Exhibiting a professional demeanor in all circumstances when interacting with all Sherwin-Williams employees. Demonstrating flexibility in a changing environment. Education Required: High School Diploma Requirements: Must be at least 18 years of age. Must have a valid Driver's License. Must be legally authorized to work in the country for which you are applying for employment without now or in the future needing sponsorship for employment visa status Must be able, with or without reasonable accommodation be able to sit, stand, hear, and see on a constant basis. Must be able, with or without reasonable accommodation able to operate a computer, write reports, and communicate via telephone. Preferred: Five plus (5+) years of administrative experience providing executive level administrative support. Possess the ability to multi-task in a fast paced business environment and be proactive with prioritizing work assignments. High degree of computer proficiency with Microsoft PowerPoint, Excel, Word and Oracle software including Discoverer Reporting and Concur Expense reporting. Decision Making (Business/Management Skills): Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences. Identifies issues, problems, and opportunities - Recognizes issues, problems, or opportunities and determines whether action is needed. Gathers information Identifies the need for and collects information to better understand issues, problems, and opportunities. Interprets information - Integrates information from a variety of sources; detects trends, associations, and causeeffect relationships. Generates alternatives - Creates relevant options for addressing problems/opportunities and achieving desired outcomes. Chooses appropriate action - Formulates clear decision criteria; evaluates options by considering implications and consequences; chooses an effective option. Commits to action - Makes decisions within a reasonable time. Involves others - Includes others in the decision-making process as warranted to obtain good information, make the most appropriate decisions, and ensure buy-in and understanding of the resulting decisions. Business Knowledge (Business/Management Skills): Understanding and utilizing economic, financial and industry data to accurately diagnose business strengths and weaknesses, identify key issues, and develop strategies and plans. Understands relevant market segments - Recognizes the factors that impact the various market segments and identifies opportunities for sales growth. Analyzes market - Identifies current conditions and trends in the market. Collects competitive intelligence - Gathers information from and about local competitors to identify potential sales opportunities. Networks - Communicates with customers, vendors, competitors, and associations to learn more about the industry and growth opportunities. Aligns to leverage market opportunities - Establishes the profile of each sales territory to maximize the available market opportunity. Continuously learns - Seeks out additional opportunities to learn more about the industry and local market opportunities. Leading and Influencing Others (Leadership Skills): Actively provides leadership to individuals and groups to help them move toward action and improvement. Possesses "Credibility" - Has earned personal credibility through successful performance, professionalism, integrity, and interpersonal relationships with others. Clearly recognized as a "go-to" person in the organization. Identifies opportunities - Seeks situations that require attention, improvement and formal (or informal) leadership. Asserts self in leadership role - Readily assumes a leadership position with individuals, situations, or projects that require action and/or improvement. Exhibits teamwork - Listens to and involves others in decisions. Models teamwork through own behavior; is quick to give recognition and praise to others. Assists in employee development - Supports employee growth and development by providing training, guidance, and mentoring to employees. Takes a personal interest and uses his/her experience and stature to help employees grow professionally. Facilitates agreement - Uses appropriate influence strategies (such as demonstrating benefits or giving rewards) to gain genuine agreement; persists by using different approaches as needed to gain commitment. Mobilizing Resources (Leadership Skills): Managing staff and resources consistent with organizational goals. Proactively negotiating and accessing resources outside of one's immediate domain when necessary. Prioritizes - Identifies more and less critical activities consistent with organizational goals. Develops and considers alternatives - Generates, and encourages others to generate, options to address issues and utilize available resource; evaluates/selects alternatives considering business priorities, available resources, and the availability of additional resources. Deploys resources - Prioritizes and utilizes resources consistent with organizational goals; negotiates and accesses additional resources (including those that are outside of immediate domain of control) when necessary for critical tasks. Coaching and Developing Others (Leadership Skills): Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities. Clarifies performance - Seeks information and opinions about an individual's current performance as well as longterm development needs. Provides timely feedback - Gives timely, specific, and appropriate feedback about performance, development needs, and development progress; reinforces efforts and progress. Conveys performance expectations and implications - Communicates high expectations; links performance improvement and skill development to relevant personal and business goals; checks for understanding of and commitment to performance and development goals as well as follow up activities. Evaluates skill gaps - Diagnoses gaps in knowledge, experience, skills, and behavior that underlie current and future performance; continually modifies evaluation based on new information. Guides development - Provides guidance and positive models to help others develop; seeks suggestions for improving performance; collaboratively creates development plans that include activities targeted to specific goals; leverages environmental supports and removes development barriers; advocates for individual to higher levels of management to create development opportunities. Fosters developmental relationships - Helps people feel valued and included in coaching and development discussions by expressing confidence in their ability to excel, maintaining their self-esteem, empathizing, involving them, and disclosing own position.
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