The goal of the Business Development Representative (BDR) is to target enterprise end-user customer accounts to generate interest in Sunbird DCIM and secure introductory software demonstrations. The BDR will play a crucial role in driving the company's growth by identifying and engaging potential customers and contributing to demand generation efforts.
Key Responsibilities:
Collaboratively identify and target enterprise end-user customer accounts within the designated market.Conduct research to understand the needs and challenges of target account.Initiate contact with prospective customers via phone, email, and social media.Qualify accounts and schedule product demonstrations.Achieve or exceed monthly and quarterly targets for demo generation.Key Requirements:
The successful candidate will have proven demand generation experience in a BDR, sales, or similar role, preferably within the software or technology sector. Excellent communication and interpersonal skills are required. Self-motivated with a results-driven approach. Some knowledge of the Data Centre market would be advantageous.
Outbound demand generation in a Business Development Representative (BDR) role involves proactively identifying and engaging potential customers who might benefit from the Sunbird DCIM. Focusing on reaching out to enterprise end-user customer accounts through various channels to create awareness, generate interest and set up opportunities for further engagement.
About Sunbird
We are all about delighting our clients and live/breathe the end client/user experience
We have an amazing PTO policy that allows you to take care of yourself and your family
We offer medical, dental, vision and life insurance to employees
We believe in collaboration, teamwork, creativity and taking initiative
Interested? Read on for additional details about this opportunity to join our amazing team!
Read LessThe Inside Sales Representative (ISR) will be responsible for supporting customer acquisition and revenue growth across the assigned territory in US, by engaging, qualifying, and nurturing leads. The ISR will work closely with the sales and marketing teams to manage inbound and outbound sales activities, identify business opportunities, and support the sales pipeline through to closure.
Key ResponsibilitiesProactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions.Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements.Conduct outbound prospecting to identify and develop new business opportunities within the target regions.Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.Schedule and deliver remote product demonstrations.Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates.Consistently achieve or exceed monthly and quarterly sales targets and KPIs.Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software.Provide excellent customer service and build long-term relationships with clients.Manage the quoting of software maintenance via channel partners in an organized and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes.Key RequirementsProven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors.Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment.Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online.Strong organizational skills and attention to detail, with experience using CRM systems.Self-motivated, results-driven, and comfortable working independently in a remote setting.Knowledge of the data center, IT, or SaaS markets is advantageous but not essential.Why Sunbird?We are all about delighting our clients and live/breathe the end client/user experience.We have an amazing PTO policy that allows you to take care of yourself and your family.We offer medical, dental, vision, and life insurance to eligible employees.We believe in collaboration, teamwork, creativity, and taking initiative.To learn more:
What is DCIM Software: www.sunbirddcim.com/what-dcimWhat are customers saying about Sunbird: www.sunbirddcim.com/reviewsWhy work at Sunbird: www.sunbirddcim.com/careersInterested? Read on for additional details about this opportunity to join our amazing team! Sunbird is an EEO/AA/ADA/Veterans employer.
Read LessThe Key Account Manager is responsible for successfully managing the assigned territories in Northeast, US and is expected to close new business by building trusted customer relationships with Data Center Operators and/or Facility Managers. Successful candidates should be able to identify opportunities, converting these opportunities into sales, demonstrating the monetary value of Sunbird product/services, managing cross functional teams to ensure territory success and managing enterprise customer relations. This is a remote role (candidate must reside in territory) and reports to the Regional Sales Director.
ResponsibilitiesHunt for new business opportunities and consult with perspective customers to provide mutually beneficial solutions.
Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts through pipeline development and high win rate.
Lead solution development efforts that best address end-user needs, while coordinating the involvement of relevant company resources.
Manage end-to-end sales cycles for new and existing accounts.
Utilize proactive/consultative selling methods to improve market share, revenue growth, and profitability.
Provide regular updates to senior management on status and performance of customer accounts within the territory through CRM.
Participate in industry or promotional events (e.g. trade shows, conferences) to cultivate customer relationships.
Other duties as assigned.
QualificationsA (minimum 5 years) proven track record of success in selling enterprise software applications and managing major accounts.
Passion for technology products.
Ability to learn new technology and understand it at a high level.
Proven business development process and skillset.
Experience in channel and direct sales. Experience in pre-sales activities is helpful.
Proven referenceable track record of managing and developing major accounts at C level.
Strong account management and relationship building skills.
Knowledge and experience of multi-level selling and account management in large corporate accounts.
Possess an existing and current rolodex of data center infrastructure managers / directors / VPs, etc. that can be used as references for gaining access.
Ability to converse and consult with customers, providing educational value during the process.
Formal strategic/solution sales training (Sandler, Challenger, Strategic, SPIN, etc.)
Ability to use Microsoft Office/Exchange, and CRM systems
BA/BS degree or technological certifications are preferred.
Why SunbirdWe are all about delighting our clients and live/breathe the end client/user experience.
We believe in collaboration, teamwork, creativity and taking initiative.
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