Job DescriptionJob DescriptionBenefits:
Employee discountsBonus based on performanceCompetitive salaryOpportunity for advancementPaid time offTraining & development
About the Role:
Sun State Provisions, a trusted purveyor of Boar's Head Brand products, is currently seeking a qualified and experienced Account Manager to join our dynamic team in Tampa market. We are an exclusive Premium Food Brand Distributor, dedicated to providing high-quality food products to various foodservice establishments. Our focus is on building strong relationships with our clients while ensuring the proper handling and promotion of our premium brands. If you are organized, punctual, professional, dedicated, and personable, we want to hear from you!
Job Summary
The Account Manager serves as the frontline ambassador for our brand within grocery store deli departments. This role is responsible for driving sales, enhancing customer experience, and supporting store teams through hands-on training, merchandising, and operational excellence.
Certificates and Licenses
Valid drivers license and smart phone required.
Duties and Responsibilities include the following. Other duties may be assigned.
Customer & Store Support
Build strong relationships with deli managers and associates to foster trust and collaboration.Assist in writing and submitting accurate product orders based on store needs and sales trends.Provide in-store training on slicing techniques, product pairings, and customer engagement strategies.Deliver exceptional customer service by mentoring deli staff and modeling best practices.Host in-store sampling events and product demonstrations to drive consumer engagement and brand loyalty.Conduct in-store meetings with deli and store managers to review sales analysis, KPIs, and growth opportunities.Merchandising & POP Management
Set and maintain deli case planograms in collaboration with the delivery team.Ensure all product displays are fully stocked, clean, visually appealing, and correctly priced.Rotate and stock retail and service case products, integrating back-stock efficiently.Update and maintain POP and marketing materials in alignment with brand standards.Clean and maintain all retail showcases including deli case glass and barrel rack merchandisers.Sales & Business Development
Monitor customer preferences and sales trends to guide merchandising and promotional efforts.Recommend and locate products based on customer needs and preferences.Analyze operational records to project sales and assess profitability.Collaborate with department heads to plan advertising, merchandising, and inventory strategies.Place special orders to meet unique consumer demands and seasonal needs.Compliance & Operational Excellence
Complete daily food safety and sanitation activities to ensure regulatory compliance.Review expiration dates and manage short-coded products proactively.Enforce safety, health, and security protocols within the deli department.Demonstrate and train on proper use of deli equipment, including slicers.Maintain in-stock conditions and inventory accuracy across all product lines.Communication & Reporting
Capture in-store activities using GoSpot Check and Slack applications.Attend company meetings to align sales initiatives, promotions, and team goals.Provide feedback from store visits to inform broader operational and marketing strategies.
Duties and Responsibilities include the following. Other duties may be assigned.
Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual must own a smart phone and hands-free headset (i.e. Bluetooth). The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Ability
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Education/Experience
High school diploma required.
Knowledge, Skills, and Other Abilities
Time Management, Oral and written communications, Professionalism and customer friendly.
Critical Thinking - Using logic and reasoning.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. And be able to lift or move 10 pounds.
Read Less
