Job Description:
SumnerOne is hiring a Sales Account Manager to drive growth in the Columbia, MO. region! This role is centered on generating new business while managing an established territory and maintaining strong customer relationships.
We believe growth comes from being in front of customers and understanding how they operate. You’ll spend your time meeting with businesses, identifying where we can add value, and delivering print and technology solutions that support their goals. This role offers the chance to take real ownership of your territory, build trusted relationships, and see the direct results of your work as we continue to grow!
Responsibilities:
Balance new customer acquisition and territory growth (70%) with existing account management and expansion (30%)Manage and grow an assigned portfolio of existing accounts through upselling, renewals, and value added solutionsDevelop and execute a territory plan to consistently generate new business opportunitiesConduct in-person and virtual prospect meetings, assess client needs, and deliver tailored recommendationsPresent and demo print and technology solutions including copiers, printers, production print, and managed print servicesNegotiate contracts and pricing within defined margin guidelinesMaintain a healthy pipeline, document all activity in Salesforce, and provide accurate forecastingPartner cross-functionally with service, operations, and support teams to ensure seamless onboarding and high client satisfactionStay sharp on industry trends, competitive positioning, and evolving customer needsMeet and exceed monthly, quarterly, and annual sales goalsQualifications:
2+ years of proven B2B sales experience, ideally in business technology, office equipment, or related industries but not required A strong mix of account management and new business development skillsConfidence leading sales conversations, delivering presentations, and closing deals with decision-makersCRM experience (Salesforce preferred) and strong organizational disciplineExcellent written and verbal communication skillsA high level of self-motivation, curiosity, and resilienceAbility to travel within your territory for client meetings and occasional overnights as neededA desire to work in a performance-driven culture with real support behind youRequirements:
Must be authorized to work in the U.S. and pass pre-employment screeningsFluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this roleWhy Sales at SumnerOne?
Work Hard, Play Hard: Work hard and have a blast - enjoy a family-first work-life balance and a supportive work environmentCareer Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional developmentCompetitive Rewards: Benefit from a competitive base salary, uncapped commission, rewarding commission structure, and various perks including paid expenses, monthly car and phone allowances, PTO, and paid holidays. Gain access to exclusive networking events, incentive trips, and our Presidents ClubFuture-Ready Benefits: Secure your long-term goals with our 401(k) plan and profit-sharing optionsMake an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaborationAdditional Information
Job Type: Full-time (M-F, eligible for a hybrid schedule after 90 days of employment)Location: Columbia, MO.SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Read LessOklahoma City, OK | Full-Time
ABOUT THE ROLEWe’re hiring a Field Service Technician to join our Service team in Oklahoma City. You’ll manage technical support across a geographical area, perform preventative and pro-active service, and be the first line of support ensuring our customers get the level of service they expect from SumnerOne.
This role combines technical troubleshooting, customer relationship building, and equipment expertise. You’ll work independently in the field, travel up to 100 miles per day, and stay connected with dispatch and your team throughout each day.
WHAT YOU’LL DOCore Responsibilities:
Manage technical support for accounts within your service areaPerform preventative maintenance and pro-active service callsTroubleshoot equipment issues and prepare repair estimatesMaintain organized car stock, service manuals, and service bulletinsKeep all service information current on laptop and dispatch systemPromote and explain service agreements to customersCommunicate customer problems and equipment requirements to the Field Service Manager and Sales Department Complete paperwork, warranty processing, and parts tracking in a timely mannerPerform ongoing product training and complete scheduled coursesDay-to-Day Expectations:
Stay current on SumnerOne products and servicesSuggest product and service improvements to customersContribute ideas to the service team on how we can improve operationsAsk customers if they need additional help before leavingCarry tools and equipment up to 50 lbs consistently, rotate equipment up to 100 lbsDrive 100+ miles daily within your service areaKneel and squat for extended periods during service callsMaintain professional appearance and vehicle cleanlinessWHO WE’RE LOOKING FORYou have solid mechanical and troubleshooting skills with a problem-solving mindset. You may be coming in with field service experience, or you may be entry-level with strong technical aptitude and eagerness to learn. Either way, you’re reliable, organized, and ready to build expertise with a team that invests in your growth.
Core Requirements:
Valid U.S. citizenship and legal right to workValid driver’s license and clean driving recordAbility to obtain insurance as a company driverHigh school diploma (Associate’s or Bachelor’s degree preferred)Strong mechanical and electrical aptitudeProblem-solving mindset—you think logically and don’t give up easilyPC and networking knowledge; comfortable with Windows, Mac, and common office software (Excel, Word, Outlook, etc.)Reliable transportation and ability to drive 100+ miles dailyTechnical Competencies:
Troubleshoot and diagnose electronic/mechanical equipment problemsUnderstand network connectivity and how it relates to product performanceLearn and retain technical product knowledge quicklyWork with hand tools and diagnostic equipmentProfessional Competencies:
Strong communication skills (written and verbal)Customer-focused approach; you ask questions and listen before jumping to solutionsOrganized and detail-oriented; you track parts, paperwork, and schedulesDependable, disciplined, and accountable for your time and qualityAdaptable; you roll with changes and different customer personalitiesTeam player who communicates daily with dispatch and colleaguesProfessional appearance and demeanor; you represent the company wellNice-to-Have:
Previous field service or customer service experienceFamiliarity with office equipment or related technologyCertification in relevant technical areasWHY SUMNERONE
At SumnerOne, we believe our best solutions start with listening. We call this Hear to Serve — and it applies as much to how we treat each other as it does to how we serve our customers. When you join this team, you're joining a company that is actively investing in a culture where every voice is heard, every idea matters, and every person is supported.
Structured training and ongoing skill developmentFlexibility in your field schedule with support from dispatchA clear path to growth (specialist roles, territory expansion, or leadership)Regular communication with your team and managerVehicle provided; you manage your routeWork-Life Balance: Family-owned and family-first — Monday through Friday, no weekends Benefits from Day One: Medical, dental, vision, life, and disability coverage Paid Time Off: Paid vacation, holidays, and sick time Financial Future: 401(k) and profit-sharing opportunities Room to Grow: Many of our senior team members started exactly where you are A Culture That Listens: Through our Hear to Serve initiative, we gather feedback, close the loop, and continuously improve — because a great workplace doesn't happen by accident Read LessJob Description
SumnerOne is hiring Sales Account Managers to drive growth in the St. Louis region! This role is centered on generating new business while managing an established territory and maintaining strong customer relationships.
We believe growth comes from being in front of customers and understanding how they operate. You’ll spend your time meeting with businesses, identifying where we can add value, and delivering print and technology solutions that support their goals. This role offers the chance to take real ownership of your territory, build trusted relationships, and see the direct results of your work as we continue to grow!
Responsibilities:
Balance new customer acquisition and territory growth (70%) with existing account management and expansion (30%)Manage and grow an assigned portfolio of existing accounts through upselling, renewals, and value added solutionsDevelop and execute a territory plan to consistently generate new business opportunitiesConduct in-person and virtual prospect meetings, assess client needs, and deliver tailored recommendationsPresent and demo print and technology solutions including copiers, printers, production print, and managed print servicesNegotiate contracts and pricing within defined margin guidelinesMaintain a healthy pipeline, document all activity in Salesforce, and provide accurate forecastingPartner cross-functionally with service, operations, and support teams to ensure seamless onboarding and high client satisfactionStay sharp on industry trends, competitive positioning, and evolving customer needsMeet and exceed monthly, quarterly, and annual sales goalsQualifications:
2+ years of proven B2B sales experience, ideally in business technology, office equipment, or related industries but not required A strong mix of account management and new business development skillsConfidence leading sales conversations, delivering presentations, and closing deals with decision-makersCRM experience (Salesforce preferred) and strong organizational disciplineExcellent written and verbal communication skillsA high level of self-motivation, curiosity, and resilienceAbility to travel within your territory for client meetings and occasional overnights as neededA desire to work in a performance-driven culture with real support behind youRequirements:
Must be authorized to work in the U.S. and pass pre-employment screeningsFluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this roleWhy Sales at SumnerOne?
Work Hard, Play Hard: Work hard and have a blast - enjoy a family-first work-life balance and a supportive work environmentCareer Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional developmentCompetitive Rewards: Benefit from a competitive base salary, uncapped commission, rewarding commission structure, and various perks including paid expenses, monthly car and phone allowances, PTO, and paid holidays. Gain access to exclusive networking events, incentive trips, and our Presidents ClubFuture-Ready Benefits: Secure your long-term goals with our 401(k) plan and profit-sharing optionsMake an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaborationAdditional Information
Job Type: Full-time (M-F, eligible for a hybrid schedule after 90 days of employment)Location: St. Louis, MO.SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Read Less
Note: Candidates must be based within the Central Illinois Territory (Springfield, Bloomington, Peoria) and able to commute to SumnerOne’s St. Louis office for training. All travel accommodations are covered during training.
Field Service Technician
SumnerOne is seeking a Field Service Technician to support customers within a defined Central Illinois territory. In this role, you will provide remote and on-site service and network connectivity support for Canon, Konica Minolta, Kyocera, HP, and Lexmark digital imaging systems, including copiers, printers, MFDs, and production devices.
Responsibilities
Service and support Canon, Konica Minolta, Kyocera, HP, and Lexmark equipmentDiagnose mechanical, electrical, and connectivity issuesPerform preventative maintenance and scheduled serviceInstall and configure new equipmentMaintain organized car stock and accurate service documentationPartner with dispatch and internal teams to ensure customer satisfactionAverage 4-6 scheduled service calls per day within your assigned territory
Qualifications
Experience in field service or office equipment repair is preferred, but we always welcome the opportunity to train mechanically inclined candidates too!Strong mechanical and technical aptitudeExcellent communication skillsNetworking and troubleshooting experience preferredCommitment to customer serviceDesire to learn and grow professionally
Training & Development
We are an Authorized Training Partner. All technicians complete a structured, paid training program tailored to their experience level, with ongoing manufacturer certifications and advancement opportunities available throughout your career.To support your success in the field, we provide a company vehicle and gas card, laptop, smartphone, complete tool set, and uniforms.
Why SumnerOne?
Work-Life Balance: As a family-owned company, we truly value work-life balance and make it a priority for all our employeesCareer Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional developmentBenefits: Comprehensive benefits package available day 1401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial futureMake an Impact: Make a real impact as a member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration
Requirements
Authorized to work in the U.S.Valid driver’s license with clean driving recordAbility to lift and move items up to 50 lbs regularlyAbility to pass pre-employment screenings
Why SumnerOne?
SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Job Description
SumnerOne is hiring a Supply Coordinator to support our supplies operations by entering orders, tracking requests, communicating with internal teams and customers, and ensuring accurate and timely delivery of supply materials. This role is ideal for someone who is detail-oriented, thrives in a customer-facing environment, and enjoys working within logistics, purchasing, or order fulfillment functions.
Responsibilities
Enter and process supply orders in the system with accuracyCommunicate with the supply warehouse regarding shipments, stock, and order requirementsRespond to incoming calls, emails, and requests from internal and external customersResearch delivery status, product availability, and order details as neededAssist with tracking, follow-ups, and issue resolutionIdentify priority issues and escalate appropriately to ensure timely serviceMaintain accurate order documentation and notes in the systemQualifications
Computer literacy and proficiency with basic software and data entryPrevious experience in customer service, logistics, purchasing, or order processing preferredStrong communication and organizational skillsAbility to manage multiple priorities with attention to detailProfessional, proactive, and team-oriented attitudePrior experience with data entry or ERP/order management systems preferredRequirements
Must be authorized to work in the U.S. and pass pre-employment screeningsFluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this roleWhy SumnerOne?
Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employeesCareer Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional developmentBenefits from Day One: Medical, dental, vision, life & disability, and paid holidaysPaid Time Off: Available after 60 days401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial futureMake an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaborationGeneral Information:
Job Type: Full Time, M-F, 8AM-5PMLocation(s): Springfield, MO.; Lenexa, KSSumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Job Description
The Contracts Billing Specialist will be responsible for managing contract billing and invoicing processes, ensuring timely and accurate billing, and maintaining customer records. The ideal candidate will have experience in billing and invoicing for contracts related to copier and printer services. This role is an essential resource for customers regarding contract creation and managing the contract life cycle.
Responsibilities
Manage billing and invoicing for copier and printer service contracts Process invoices with accuracy Resolve billing discrepancies Maintain lease and maintenance contracts Respond to customer billing inquiries Work with sales and service teams to support contract accuracy Prepare and review billing reports Create lease, audit, and maintenance contracts in the ERP systemQualifications
2+ years of billing or invoicing experience (copier/print industry preferred) Strong attention to detail Understanding of billing processes Clear communication and customer service skills Experience with ERP systems (EAutomate preferred) Experience with CRM platforms (Salesforce preferred) Proficiency in Microsoft Excel, Word, and OutlookAdditional Information
Candidates within a reasonable commute to an office location are preferred and eligible for a hybrid schedule after 90 days Candidates outside of a reasonable commute may be considered for a fully remote schedule with prior copier/printer billing experienceRequirements
Must be authorized to work in the U.S. and pass pre-employment screeningsFluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this roleWhy SumnerOne?
Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employeesCareer Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional developmentBenefits from Day One: Medical, dental, vision, life & disability, and paid holidaysPaid Time Off: Available after 60 days401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial futureMake an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaborationSumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Read LessJob Description
The Contracts Billing Specialist will be responsible for managing contract billing and invoicing processes, ensuring timely and accurate billing, and maintaining customer records. The ideal candidate will have experience in billing and invoicing for contracts related to copier and printer services. This role is an essential resource for customers regarding contract creation and managing the contract life cycle.
Responsibilities
Manage billing and invoicing for copier and printer service contracts Process invoices with accuracy Resolve billing discrepancies Maintain lease and maintenance contracts Respond to customer billing inquiries Work with sales and service teams to support contract accuracy Prepare and review billing reports Create lease, audit, and maintenance contracts in the ERP systemQualifications
2+ years of billing or invoicing experience (copier/print industry preferred) Strong attention to detail Understanding of billing processes Clear communication and customer service skills Experience with ERP systems (EAutomate preferred) Experience with CRM platforms (Salesforce preferred) Proficiency in Microsoft Excel, Word, and OutlookAdditional Information
Candidates within a reasonable commute to an office location are preferred and eligible for a hybrid schedule after 90 days Candidates outside of a reasonable commute may be considered for a fully remote schedule with prior copier/printer billing experienceRequirements
Must be authorized to work in the U.S. and pass pre-employment screeningsFluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this roleWhy SumnerOne?
Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employeesCareer Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional developmentBenefits from Day One: Medical, dental, vision, life & disability, and paid holidaysPaid Time Off: Available after 60 days401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial futureMake an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaborationSumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Read LessJob Description
The Contracts Billing Specialist will be responsible for managing contract billing and invoicing processes, ensuring timely and accurate billing, and maintaining customer records. The ideal candidate will have experience in billing and invoicing for contracts related to copier and printer services. This role is an essential resource for customers regarding contract creation and managing the contract life cycle.
Responsibilities
Manage billing and invoicing for copier and printer service contracts Process invoices with accuracy Resolve billing discrepancies Maintain lease and maintenance contracts Respond to customer billing inquiries Work with sales and service teams to support contract accuracy Prepare and review billing reports Create lease, audit, and maintenance contracts in the ERP systemQualifications
2+ years of billing or invoicing experience (copier/print industry preferred) Strong attention to detail Understanding of billing processes Clear communication and customer service skills Experience with ERP systems (EAutomate preferred) Experience with CRM platforms (Salesforce preferred) Proficiency in Microsoft Excel, Word, and OutlookAdditional Information
Candidates within a reasonable commute to an office location are preferred and eligible for a hybrid schedule after 90 days Candidates outside of a reasonable commute may be considered for a fully remote schedule with prior copier/printer billing experienceRequirements
Must be authorized to work in the U.S. and pass pre-employment screeningsFluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this roleWhy SumnerOne?
Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employeesCareer Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional developmentBenefits from Day One: Medical, dental, vision, life & disability, and paid holidaysPaid Time Off: Available after 60 days401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial futureMake an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaborationSumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Read Less