At Strive Recovery of Fort Wayne, we are committed to providing compassionate, evidence-based care to individuals seeking recovery. Our team values professionalism, respect, and support for both our patients and staff. As the Receptionist, you will be the welcoming face of our facility and play a vital role in daily operations by supporting staff scheduling, coverage, administrative functions, and leadership support.
This position reports directly to the Administrator or designee.
Shift: 4:30pm-12am Monday through Friday
Benefits· Competitive salary
· Medical, Dental, and Vision plans
· Vacation plan
· Paid Time Off
· Tuition reimbursement
· Internal growth opportunities
· Positive, team-focused work environment
· Regular staff appreciation and recognition
Job Responsibilities· Greet patients, staff, families, and visitors with professionalism and compassion.
· Answer and manage incoming calls; direct calls or take accurate messages as needed.
· Handle mail and deliveries, ensuring timely distribution to the correct recipients.
· Track and schedule hourly staff shifts, maintaining accurate and up-to-date schedules.
· Find and coordinate coverage for staff call-outs to ensure smooth facility operations.
· Assist leadership with maintaining staff attendance records and shift compliance.
· Perform general office and receptionist duties such as filing, scanning, copying, and data entry.
· Support administrative staff with survey readiness and regulatory compliance best practices.
· Maintain a clean, organized, and welcoming front office environment.
· Provide other administrative support as assigned by leadership.
· Serve as Executive Assistant to leadership by assisting with calendar management, scheduling meetings, preparing documents, and supporting special projects as directed by the Administrator.
Qualifications· High School Diploma or equivalent required.
· Strong organizational and multitasking skills with the ability to prioritize effectively.
· Excellent communication, follow-through, and problem-solving skills.
· Professional, reliable, and able to maintain confidentiality at all times.
· Prior experience in healthcare, scheduling, or executive support is preferred but not required.
Strive Recovery of Fort Wayne is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other protected category.
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At Strive Recovery, we are committed to transforming lives through compassionate, evidence-based behavioral health and addiction services. As we grow, we are seeking dedicated professionals who are ready to elevate care and make a difference every day.
Position Summary
The Assistant Director of Nursing assists the Director of Nursing with the management and training of the nursing services staff and the overall management of resident care. The person holding this position is delegated the responsibility for carrying out the assigned duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
Shift: 2nd shift 6pm-6am and every other weekend
Job Description
1. Demonstrates knowledge of age specific developmental factors specific to adult and geriatric residents (i.e. physical, cognitive, and socialization factors) in planning delivery of care
2. Demonstrates knowledge, skills and techniques necessary to care for residents with the
following needs: therapeutic, neuro & dementia, dialysis, IV therapy, infectious disease and wound care, if applicable
3. Attends all mandatory in-services by employee's anniversary date
4. Acts appropriately under the direction of the Director of Nursing and acts as an active member of the interdisciplinary team
5. Demonstrates ability to adjust to changes in unit/shift assignments to meet resident and facility needs
6. Successfully completes facility-conducted orientation of specialized dementia unit, as appropriate
7. Communicates and observes the Corporate Compliance Program effectively and complies with Code of Conduct when performing work functions
8. Other duties as assigned by the Director of Nursing or Administrator
B. Role Responsibilities - Administrative Duties:
1. Ensures that a sufficient number of qualified supervisory and supportive nursing personnel are assigned for each unit/shift to meet the residents' needs. Assesses ability of facility to meet residents' needs
2. Assists in supervising, evaluating, counseling, and disciplining inter-departmental personnel
3. Assists in the recruitment, interviewing, and selection and termination of nursing personnel
4. Participate in coordination of resident services through departmental and appropriate staff committee meetings ( i.e. Quarterly Quality Assurance and Assessment, Pharmacy Services, Therapy Services, Infection Control and Resident Care policy and procedure meeting)
5. Conducts periodic review to ensure all documentation is informative and descriptive of nursing care and of the resident's response to that care
6. Participates in planning and budgeting for nursing services
7. Conducts periodic reviews to ensure that the nursing requirements of each resident admitted to the facility are reviewed and that the physician is consulted in planning resident care
8. Maintains professional competence through continuing education
9. Conducts periodic review of appropriate staff to ensure nursing persmmel have valid and current licenses
10. Demonstrates knowledge of current State Department of Health and Department of Public Aid directives and ensures that directive are implemented by staff
11. Conducts periodic review of the nursing department and nursing personnel to ensure they are in compliance with State Code Requirements
12. Demonstrates availability to be on-call 24 hours a day for nursing emergencies
13. Makes rounds upon entering the building each day. Checks each nursing unit for staffing, census, unstable residents, accidents and incidents, etc. Ensures grooming is 100% each day and implements plans to correct grooming concerns, if necessary
14. Reviews all Accidents and Incidents (A/I) daily and develops an appropriate plan to prevent future accidents and incidents, if necessary. Conducts periodic reviews of documentation for inconsistencies of A/I on each unit
15. Audits specific resident care issues on a daily basis, such as skin, ambulation, etc. Devises a Monthly Planning Calendar as a minimum guideline for auditing care issues, including day, weekend an night-shift audits
16. Makes focused rounds at least one time per week with supervisors and charge nurses to review resident care issues, as appropriate
17. Approves the staffing schedule according to budgeted levels and checks daily for the number of staff available for the week (especially weekends). Documents approved vacation/time off for nursing depa1iment
18. Observes all pressure sores on a weekly basis, evaluating documentation and treatments (i.e. physician orders, initial assessments, nursing care plan, etc.)
19. Introduces self to new admissions within 48 hours. Checks for documentation initiation (i.e. physician orders, initial assessments, nursing care plan, etc.)
20. Is responsible for ensuring that Nursing staff are aware of their job duties and the facility's expectations for resident care
21. Meets with Nursing Assistants on a formal basis once each month; Charge Nurses every other week; and all licensed staff monthly to review nursing and facility issues. Ensures plans are in place to correct employee concerns
22. Ensure that systems are established and consistent throughout the facility. These include but are not limited to (as per standardized procedure):
a) Develops unit management system for group assignments and Nursing Assistant responsibilities
b) Achieves goal of reducing restraints to a minimum and ensures restraints are released at least every 2 hours according to established Care Plan. All restraint release are to occur on the unit at the same time or per Care Plan, and be observed by a licensed staff member
Benefits
· Competitive Salary
· Medical, Dental and Vision plan
· Vacation plan
· Paid Time Off
· Tuition Reimbursement
· Positive work environment
· Regular staff Appreciation and Recognition
Qualifications
1. Valid Indiana State Registered Nurse License
2. Possesses a minimum of one (1) year of experience in nursing service administration. Additional education or experience in such areas as rehabilitation or geriatric nursing is preferred
Strive Recovery is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employees; free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.
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