Client: Comtech/911
Job Title: Field Network Technician ll
Location: Zanesville, OH 43701
Duration: Fulltime role
Shift timings: M-F 8-5
Job Description
•IT field technician tasks: driving to client sites and providing general IT Support, running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer but do expect printer, laptop, server, network, and other technology devices.
•Provide full-service consultant services for network LAN, WAN, WLAN, off-site data storage, cabling infrastructure, failsafe recovery, remote access systems, firewalls, routers, switches, application management & development, communications integration, phone systems, security access devices, email, DNS, Web hosting, applications development, RAID storage, network printers, various server deployments, and all related hardware & software. Setup install and maintain wireless routers.
•Smart Hands tech needed for PC REFRESH, Desktops replacement and laptops replacement.
• Candidate must maintain good customer focus meeting deadlines and service level agreements (SLA’s)
• Technician will travel to each client’s location
• Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server, and Printer
• Works under general supervision
• There will be overtime Minimum Requirements:
• 3 years plus supporting Desktops, Laptops, and Printers.
• 3 years plus of customer service experience
• CAT5/CAT6 network cabling routing/termination/testing.
• Install Conduit/Wiremold as needed for best cable management.
• IT rack installation (patch panel, switch, firewall, router, NVR, power supplies).
• Reliable Transportation (This is a driving position – reimbursed accordingly)
• Able to work weekends, staggered or late shifts possibly including evenings and/or weekends
• Personable as they will be interacting with a wide range of users and environments
• Can work on a ladder of lift and are able to lift to 50lbs.
• After training is complete, candidate will be added to the on-call rotation 7x24 Basic Needs/Haves • Able to work from a bent, crouched, or kneeled position
• Smartphone with tethering/hot spot capabilities
• Laptop
• Basic Hand Tools
• Possess a valid driver’s license Preferred.
Read LessJob Title: Field Service Technician II
Location: Columbus, OH (Columbus & East Columbus Area)
Job Type: Full-Time
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
On-Call Requirement: Participation in a 24x7 on-call rotation
Job Overview
We are seeking a dependable, customer-focused Field Service Technician II to provide on-site IT support across multiple client locations throughout the Columbus, OH area. This is a 100% field-based role requiring travel between customer sites to perform technical support, break-fix services, hardware installations, network device deployment, system upgrades, and IT infrastructure maintenance.
The ideal candidate will possess strong troubleshooting skills, hands-on experience with desktop and network technologies, and the ability to work independently while delivering exceptional customer service.
Key Responsibilities
Provide on-site technical support for desktops, laptops, POS systems, printers, and peripheral devices.Perform break-fix diagnosis and repair of IT hardware and related equipment.Install, configure, maintain, and troubleshoot Point-of-Sale (POS) systems.Execute IMAC activities (Install, Move, Add, Change) for end-user devices and IT infrastructure.Support PC refresh, hardware deployment, and technology upgrade projects.Install, configure, and troubleshoot network equipment including:RoutersSwitchesFirewallsWireless devicesPerform system upgrades, hardware replacements, and software installations.Diagnose and resolve connectivity, network, and hardware-related issues.Document service activities, work orders, and resolution details accurately.Coordinate with remote support teams and vendors to resolve escalated issues.Ensure customer satisfaction through professional communication and timely issue resolution.Maintain compliance with client site procedures and service-level agreements (SLAs).Required Qualifications
2+ years of hands-on experience in IT field support, desktop support, or field services.Experience performing break-fix support for desktops, laptops, printers, and POS devices.Working knowledge of:Windows operating systemsHardware troubleshootingNetwork fundamentalsPeripheral device supportExperience with IMAC and PC refresh projects.Ability to diagnose and resolve technical issues independently in a field environment.Strong customer service and interpersonal communication skills.Ability to manage multiple service calls and prioritize workload effectively.Valid driver's license and reliable transportation for travel between customer locations.Ability to lift and move IT equipment as required. Read LessCMPCJP00061194
End Client: EATON CORPORATION
Job Title: Desktop Support Technician II
Location: Boston MA 02108
Duration: 3 months Contract to hire
Shift timings: M-F / 8-5
Job Description
• Is this position remote or in person? In person
• What are the TOP 2 required skills that candidates must have? An experienced Level II Support Technician to provide on-site IT support services for a manufacturing customer in Boston, MA. The technician will serve as the primary local technical resource supporting end users, desktop systems, mobile devices, manufacturing-connected technology, printers, scanners, and site infrastructure initiatives. This position requires strong technical troubleshooting skills, a customer-focused mindset, and the ability to work independently within a manufacturing environment.
• What will the work schedule be for this position? M-F / 8-5 For additional details, please see Work Schedule section of Job Description above
• Will there be OC (on call)? Yes
• Will there be shift differentials? No
• How many overall years of experience should this person have? 3+
• Do they need any specific certifications or education? Relevant technical certifications (CompTIA A+, Network+, Microsoft, or equivalent) are preferred.
• If contract to hire what is the conversion rate? $32
• How many miles per day will the contractor be driving? No set requirement for driving, but it may come up so license and clean driving record required
• What radius range should candidates be located from the job location? 30-45 minute commute
• What is the exact work location or city, state, or zip? Boston, MA 02108
• How soon will the candidate review and interviews start? ASAP
• Do you have upcoming vacations or time out of the office? No
• What issues have you had with this req in the past? Technical skill gaps, sponsorship requirements, pay expectations, lacking manufacturing or warehouse/distribution experience, reluctance to leave a full-time role for a contract position, or distance to work site.
Primary Responsibilities
End User Support
Deliver deskside support for hardware and software incidents affecting laptops, desktops, and workstations.Troubleshoot and resolve Windows operating system issues, application issues, and peripheral device problems.Provide VIP and executive support when required.Support Microsoft 365 applications and standard business productivity tools.Assist users with account access, device setup, and day-to-day technical issues.Device Deployment & Lifecycle Services
Image, configure, deploy, and replace desktops, laptops, tablets, and mobile devices.Perform hardware upgrades, break/fix repairs, and warranty coordination.Execute refresh, migration, and asset management activities.Maintain accurate asset inventory and asset tracking records.Support patching and device compliance activities according to customer standards.Site Technology Support
Support printers, label printers, handheld scanners, RF devices, and related workplace technology.Troubleshoot manufacturing-related endpoint devices and local site technologies.Assist with lab systems, virtual machine environments, and operational technology (OT) support as directed.Perform technology setup and support for conference rooms and collaboration spaces.Infrastructure & Smart Hands Support
Provide onsite "hands and feet" support for customer infrastructure and network teams.Assist with switch, wireless access point, UPS, and network hardware activities following customer procedures.Support cabling, rack, and equipment installation projects.Participate in site moves, adds, changes, and infrastructure upgrades.Coordinate with remote engineering teams during maintenance and project activities.Operational Excellence
Manage incidents and service requests through ServiceNow or approved ticketing tools.Meet service level expectations and maintain accurate ticket documentation.Communicate effectively with users, site leadership, and support teams.Identify trends and opportunities for process improvement.Maintain compliance with customer security, safety, and operational standards.Required Qualifications
3+ years of desktop, deskside, or field support experience.Strong knowledge of Windows 10 and Windows 11.Experience supporting Microsoft Office and Microsoft 365 applications.Experience using ServiceNow or similar ticket management systems.Understanding of TCP/IP networking fundamentals.Experience supporting printers, peripherals, scanners, and mobile devices.Excellent customer service and communication skills.Ability to prioritize multiple tasks in a fast-paced manufacturing environment.Preferred Qualifications
Manufacturing or industrial environment experience.Experience supporting Zebra or similar label printers.Knowledge of network switches, wireless infrastructure, and Smart Hands support activities.Familiarity with asset management and hardware lifecycle programs.Relevant technical certifications (CompTIA A+, Network+, Microsoft, or equivalent).Physical Requirements
Ability to lift up to 25 pounds independently and up to 50 pounds with assistance.Ability to stand, walk, bend, kneel, crawl, and move equipment throughout the facility as required.Work Schedule
8 am - 5 pm Monday through Friday.Occasional after-hours support, maintenance activities, project work, and emergency response may be required.Success Factors
Strong troubleshooting and problem-solving skills.Ability to work independently with minimal supervision.Excellent customer service and communication abilities.Experience supporting users in manufacturing or industrial environments.Ability to balance end-user support, infrastructure activities, and project work while maintaining service levels. Read LessCMPCJP00061192
End Client: EATON CORPORATION
Job Title: Desktop Support Technician II
Location: 1 Aavid Circle Laconia NH 03246
Duration: 3 months Contract to hire
Shift timings: M-F / 8-5
Job Description
• Is this position remote or in person? In person
• What will the primary day-to-day responsibilities entail for this person? Please see detailed Job Description above
• What are the TOP 2 required skills that candidates must have? An experienced Level II Support Technician to provide on-site IT support services for a manufacturing customer in Laconia, NH. The technician will serve as the primary local technical resource supporting end users, desktop systems, mobile devices, manufacturing-connected technology, printers, scanners, and site infrastructure initiatives. This position requires strong technical troubleshooting skills, a customer-focused mindset, and the ability to work independently within a manufacturing environment.
• What will the work schedule be for this position? M-F / 8-5 For additional details, please see Work Schedule section of Job Description above
• Will there be OC (on call)? Yes
• Will there be shift differentials? No
• How many overall years of experience should this person have? 3+
• Do they need any specific certifications or education? Relevant technical certifications (CompTIA A+, Network+, Microsoft, or equivalent) are preferred.
• If contract to hire what is the conversion rate? $30
• How many miles per day will the contractor be driving? No set requirement for driving, but it may come up so license and clean driving record required
• What radius range should candidates be located from the job location? 30-45 minute commute • What is the exact work location or city, state, or zip? Laconia, NH 03246
• How soon will the candidate review and interviews start? ASAP
• Do you have upcoming vacations or time out of the office? No
• What issues have you had with this req in the past? Technical skill gaps, sponsorship requirements, pay expectations, lacking manufacturing or warehouse/distribution experience, reluctance to leave a full-time role for a contract position, or distance to work site.
Primary Responsibilities
End User Support
Deliver deskside support for hardware and software incidents affecting laptops, desktops, and workstations.Troubleshoot and resolve Windows operating system issues, application issues, and peripheral device problems.Provide VIP and executive support when required.Support Microsoft 365 applications and standard business productivity tools.Assist users with account access, device setup, and day-to-day technical issues.Device Deployment & Lifecycle Services
Image, configure, deploy, and replace desktops, laptops, tablets, and mobile devices.Perform hardware upgrades, break/fix repairs, and warranty coordination.Execute refresh, migration, and asset management activities.Maintain accurate asset inventory and asset tracking records.Support patching and device compliance activities according to customer standards.Site Technology Support
Support printers, label printers, handheld scanners, RF devices, and related workplace technology.Troubleshoot manufacturing-related endpoint devices and local site technologies.Assist with lab systems, virtual machine environments, and operational technology (OT) support as directed.Perform technology setup and support for conference rooms and collaboration spaces.Infrastructure & Smart Hands Support
Provide onsite "hands and feet" support for customer infrastructure and network teams.Assist with switch, wireless access point, UPS, and network hardware activities following customer procedures.Support cabling, rack, and equipment installation projects.Participate in site moves, adds, changes, and infrastructure upgrades.Coordinate with remote engineering teams during maintenance and project activities.Operational Excellence
Manage incidents and service requests through ServiceNow or approved ticketing tools.Meet service level expectations and maintain accurate ticket documentation.Communicate effectively with users, site leadership, and support teams.Identify trends and opportunities for process improvement.Maintain compliance with customer security, safety, and operational standards.Required Qualifications
3+ years of desktop, deskside, or field support experience.Strong knowledge of Windows 10 and Windows 11.Experience supporting Microsoft Office and Microsoft 365 applications.Experience using ServiceNow or similar ticket management systems.Understanding of TCP/IP networking fundamentals.Experience supporting printers, peripherals, scanners, and mobile devices.Excellent customer service and communication skills.Ability to prioritize multiple tasks in a fast-paced manufacturing environment.Preferred Qualifications
Manufacturing or industrial environment experience.Experience supporting Zebra or similar label printers.Knowledge of network switches, wireless infrastructure, and Smart Hands support activities.Familiarity with asset management and hardware lifecycle programs.Relevant technical certifications (CompTIA A+, Network+, Microsoft, or equivalent).Physical Requirements
Ability to lift up to 25 pounds independently and up to 50 pounds with assistance.Ability to stand, walk, bend, kneel, crawl, and move equipment throughout the facility as required.Work Schedule
8 am - 5 pm Monday through Friday.Occasional after-hours support, maintenance activities, project work, and emergency response may be required.Success Factors
Strong troubleshooting and problem-solving skills.Ability to work independently with minimal supervision.Excellent customer service and communication abilities.Experience supporting users in manufacturing or industrial environments.Ability to balance end-user support, infrastructure activities, and project work while maintaining service levels. Read LessLocation: Indianapolis, IN – Hybrid
Employment Type: Contract
Duration: 6 Months
Schedule: Full-time, 8 hours/day
Shift Options: 6:00 AM–3:00 PM ET or 8:00 AM–5:00 PM ET
Onsite Requirement: Hybrid; onsite presence may vary from 1–4 days per week
Experience: 1–3 years
Overtime / Weekends / On-Call: None
Role Overview
We are looking for an IT Help Desk Analyst to provide first-line technical support and deliver a strong end-user experience. The ideal candidate will have hands-on troubleshooting experience across PC hardware/software, Microsoft 365, networking, password/access issues, virtual machines, and endpoint devices.
Key Responsibilities
Receive and manage IT support requests through phone and automated channelsTroubleshoot and resolve first-level technical issuesSupport PC hardware, software, networking, and telecommunications issuesProvide Microsoft 365 (O365) supportPerform password maintenance and password resetsSupport Virtual MachinesSupport Dell Wyse devicesLog, track, and manage incidents and requests using established proceduresMake timely escalations for issues that cannot be resolved immediatelyAssist with fulfillment activities and special projectsMaintain accurate technical documentation and ticket informationMust-Have Skills
1–3 years of Help Desk, Service Desk, Desktop Support, or IT Technical Support experiencePC hardware and software troubleshootingMicrosoft Office 365 / O365 supportPassword maintenance and reset troubleshootingBasic computer networking knowledgeTelecommunications and/or configuration management troubleshootingIncident/request logging and managementFirst-line technical troubleshootingStrong customer service skillsExcellent verbal, written, and interpersonal communicationPreferred Skills
Virtual Machine supportDell Wyse device supportServiceNow ITSM modulesHDI certificationService Desk tools2–3 years of customer service experienceEducation
Associate's degree or recognized trade certification preferred. Equivalent education and relevant experience in personal computers, computer networking, telecommunications, or configuration management troubleshooting may also be considered.
Don’t Apply If
You do not have hands-on IT troubleshooting experienceYou are looking exclusively for a fully remote positionYou cannot accommodate the required hybrid schedule in Indianapolis, INYour experience is primarily non-technical customer service without PC/software/network troubleshooting Read LessCMPCJP00061081
Job Title: Field Service Technician I
Location: Reno NV 89506
Duration: 3 months Contract to hire
Shift timings: M-F 9am to 6pm with a 1 hr lunch.
Job Description
• Is this position remote or in person? Field
• What will the primary day-to-day responsibilities entail for this person?
This is a Tech 1 90-day contract-to-hire position – candidates should be pre-screened to confirm that they fit the requirements listed below.
• Technician will travel to each client’s location to maintain, analyze, troubleshoot, and repair desktops, laptops, servers, and printers.
• Works under general supervision.
• Must maintain good customer focus meeting deadlines and service level agreements (SLA’s).
• Local travel required for daily dispatch.
• Candidate must have valid driver's license, reliable vehicle, and pass drug test & background check.
• What are the TOP 2 required skills that candidates must have? Must have basic knowledge of printer, laptop, desktop, server, and network. Must have good admin and organizational skills.
• What will the work schedule be for this position? M-F 9am to 6pm with a 1 hr lunch
• Will there be OC (on call)? Yes
• Will there be shift differentials? No
• How many overall years of experience should this person have? Preferably 2 but not necessary
• Do they need any specific certifications or education? A+ certification required within 6 months of hire
• If contract to hire what is the conversion rate? $23.50 for qualified technicians. Please make sure you set that expectation up front.
• How many miles per day will the contractor be driving? 50-200
• What radius range should candidates be located from the job location? 25 miles
• What is the exact work location or city, state, or zip? Reno, NV 89506
• How soon will the candidate review and interviews start? Immediately
• Do you have upcoming vacations or time out of the office? None
• What issues have you had with this req in the past? Candidates who meet the minimum requirements within Search Radius without immediate attrition
Read LessCMPCJP00061086
End Client: CompuCom/Infosys/Intel
Level 3 MIT/WinClient Tech
Location: Onsite – Hillsboro, Oregon
Duration: 3 months Contract-to-hire
WinClient Touch Services Technician L3
Location: Onsite – Hillsboro, Oregon
Hours Worked M-F 8a-5 Hillsboro, OR 97124 **Expense for boots limited to $130
Job Overview:
The WinClient Touch Services Technician L3 is responsible for supporting and sustaining factory computing hardware, including WinClient systems, Remote Operations Center (ROC) workstations, and various factory network components. This role provides hands-on troubleshooting, repair, and maintenance for both software and hardware, resolving issues at the system, module, and component levels.
You will collaborate closely with IT Networks, Windows, GOS Service Desk, and Process Integration (PI) teams to diagnose and resolve complex technical issues. In addition to technical support, you will assist with parts management including ordering, forecasting, inventory tracking, and proper disposal of used equipment.
This position requires strong ownership, the ability to multitask, and effective communication with customers, onsite technicians, and hardware/software specialists.
Key Responsibilities:
• Troubleshoot and repair factory computing hardware and software issues on WinClient systems and ROC workstations
• Perform system-level, module-level, and component-level diagnostics
• Support Windows-based imaging, configuration, and deployment
• Interface with IT Networks, Windows teams, GOS Service Desk, and PI to resolve complex issues
• Assist with parts management (ordering, stocking, forecasting, and disposal of used equipment)
• Provide timely updates and maintain strong communication with customers and technical teams
• Prioritize and manage multiple factory support tasks simultaneously
• Maintain required documentation for repairs, replacements, and equipment tracking
• Support factory sustaining activities and project-based assignments
• Work in a cleanroom environment as needed
Required Skills & Qualifications:
• 3–5 years of hands-on technical support experience
• Experience with Windows imaging and deployment
• Intermediate-level Windows OS troubleshooting skills (Windows 7, 8, and 10)
• Ability to lift up to 35 lbs. independently
• Ability to stand, walk, sit, crawl, or kneel for extended periods
• Strong customer service orientation and excellent verbal/written communication skills
• Proficiency with Microsoft Office applications (Outlook, Excel, Word)
• Cleanroom experience preferred but not required
Client: Cap Gemini/ Chubb Insurance
Job Title: Mobile Developer (Ionic Framework)
Duration: 6 Months Contract-to-Hire (CTH)
Location: Onsite Jersey City, NJ
Possibility of full-time conversion based on performance.
Job Summary
We are seeking a skilled Mobile Developer with strong experience in the Ionic framework to join our team on a 6-month Contract-to-Hire basis. The ideal candidate will be responsible for developing, enhancing, and maintaining cross-platform mobile applications with a focus on performance, scalability, and user experience.
Key Responsibilities
Develop and maintain mobile applications using Ionic Framework and Angular.
Build cross-platform applications for iOS and Android using Cordova/Capacitor.
Collaborate with UI/UX designers to implement responsive and intuitive interfaces.
Integrate RESTful APIs and third-party services.
Ensure application performance, quality, and responsiveness.
Debug and resolve technical issues and bugs.
Participate in code reviews and follow best development practices.
Work closely with backend and QA teams for seamless delivery.
Required Skills & Qualifications
3+ years of experience in mobile application development.
Strong hands-on experience with Ionic (v4+).
Proficiency in Angular, HTML5, CSS3, JavaScript/TypeScript.
Experience with Cordova or Capacitor plugins.
Familiarity with REST APIs and JSON.
Experience in deploying apps to Apple App Store and Google Play Store.
Knowledge of version control tools such as Git.
Strong problem-solving and debugging skills.
Preferred Qualifications
Experience with native mobile development (Swift, Kotlin) is a plus.
Familiarity with Agile/Scrum methodologies.
Experience with state management libraries (NgRx, etc.).
Understanding of mobile security best practices.
Read LessRole: Infrastructure Analyst
Duration: 12+ Months
Location: Hybrid
Candidate Requirements
• 3–5 years of hands-on experience administering IBM FileNet P8 and related IBM Automation platforms in an on-premises environment.
• Experience administering IBM FileNet Content Platform Engine (CPE), IBM Content Navigator (ICN), IBM Business Automation Workflow (BAW), and IBM Case Manager.
• Knowledge of IBM Process Engine and FileNet Object Store administration.
• Experience supporting IBM WebSphere Application Server (WAS) Network Deployment environments and clustered deployments.
• Ability to install, configure, and maintain IBM fix packs, security patches, and minor version upgrades.
• Experience migrating workflow models, case solutions, and FileNet object store configurations across development, test, and production environments.
• Strong understanding of system monitoring, including server health, log analysis, storage management, and database connection pool monitoring.
• Experience managing platform security, including LDAP integrations, authentication, authorization, and Object Store access control lists (ACLs).
• Ability to troubleshoot platform, middleware, and infrastructure issues, analyze logs, identify bottlenecks, and coordinate issue resolution with IBM Support.
• Experience collaborating with database administrators to optimize Oracle databases supporting CPE, ICN, and BAW environments.
• Working knowledge of on-premises networking concepts, including load balancers, SSL certificate management, DNS, and firewalls.
• Experience using source code and version control repositories such as Bitbucket (or similar Git-based platforms) to manage application code, configuration changes, and deployment artifacts.
• Experience in an Agile Technology Development environment, preferably SAFe.
• Strong analytical, problem-solving, and troubleshooting skills.
• Excellent communication and collaboration skills with cross-functional infrastructure, middleware, database, and application support teams.
