Stokes Hodges Kia
SIGN ON BONUS
Summary
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services.
We offer a competitive compensation package which includes benefits such as:
Paid Time off and Holidays
401k Plan with Employer Match
Medical/Dental Insurance - Company pays large portion of premium
Vision Insurance
Free Life Insurance
Voluntary Life, Disability and Critical Illness Benefits available
Vehicle Purchase and Service Discounts
Essential Duties:
Greets customers in a timely, friendly manner and obtains vehicle information.Advises customers about necessary service for routine maintenance.Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.Confers with customers about inspection results, recommend corrective procedures.Prepares a repair order showing time, cost and labor estimates for service.Refers to service history, inspects vehicle, and recommends additional needed service.Establishes "promised time." Checks with service technicians to ensure timely repair.Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.Reviews repair orders to ensure that work is completed, and additional work and authorization is noted.Responsible for printing and presenting VIR to customerExplains the work performed and the repair order charges to the customer.Closes repair order timely and appropriately.Handles customer complaints.Maintains high customer satisfaction standards and requests positive survey from customerOther tasks as assigned Requirements:The ideal candidate must have the following:
Service Advisor experience REQUIRED
Computer literate and ability to understand vehicle computer systems
Must be team-oriented, flexible and focused on maintaining a high level of customer service
Available to work Saturdays
Education/Experience:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Ability to speak effectively before groups of customers or employees of organization.Valid Driver's License and clean driving recordHigh School diploma or GED OR 2+ years of experiencePhysical Requirements:
Must be able to stand 8 hours a day
Must be able to tolerate working in hot and cold weather
Must be able to lift, kneel, bend, and twist
Stokes Hodges Automotive Group is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Proof of identity and work authorization will be required upon employment in accordance with federal regulations. This Company plans to verify the accuracy of the statements you make on this application.
SIGN ON BONUS based upon at least 3 years service advisor experience.
PM22
PI4d235bbd7bc0-5994
Read LessSTOKES HODGES KIA
Do you love talking with people and want an opportunity to earn unlimited income? Come join our state of the art KIA dealership in North Augusta!
As a Sales Consultant you will be the face of Stokes Hodges Kia. Sales Consultants will be charged with providing a warm welcoming atmosphere while working towards finding the best car choice from our huge inventory for new, existing and referral-based clients. Successful candidates will have a competitive nature and have strong interpersonal skills enabling them to easily hold conversation with potential customers.
We offer training, a great work environment, plenty of inventory to sell from, outstanding benefits plan and more!
Essential Duties:
• As a Sales Consultant, you will sell and deliver vehicles based on customer criteria.
• Use creativity to drive business to dealership.
• Maintain database of customers for follow-up and growth.
• Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and
maintenance available in the dealership's service department.
• Exhibit a high level of commitment to customer satisfaction.
We offer a competitive compensation package which includes benefits such as:
A 5 day work week
Paid Time off
401k Plan with generous Employer Match
Medical and Dental Insurance predominantly paid by Employer
Voluntary Vision Insurance
Free Life Insurance
Voluntary Benefits available including Life and Disability
Vehicle Purchase and Service Discounts
• Automotive Sales Experience Preferred
• College Degree Preferred
• Successful candidates have strong interpersonal and communication skills and a competitive nature
• Be Self Motivated and a Self-Starter
• Valid Driver's License and clean driving record
• Ability to work Saturdays
We offer a competitive compensation package which includes benefits such as:
Paid Time off
401k Plan with generous Employer Match
Medical Insurance predominantly paid by Employer
Voluntary Dental and Vision Insurance
Free Life Insurance
Voluntary Benefits available
Vehicle Purchase and Service Discounts
PM22
IHP
PIe439a6d5-
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