Des Moines Renaissance Savery is currently seeking a remarkable individual for a Bartender position at our StepStone Hospitality managed hotel. The ideal candidate is passionate about hospitality and committed to creating memorable guest experiences through exceptional customer service and expertly crafted beverages. This individual will provide a welcoming atmosphere, prepare and serve alcoholic and non-alcoholic drinks, maintain a clean and organized bar, and ensure every guest receives prompt, friendly, and professional service. If you thrive in a fast-paced environment, enjoy engaging with people, and take pride in delivering outstanding hospitality, we'd love to hear from you.
· Mix, garnish, and serve drinks according to recipes or customer preferences for guests and the service bar.
· Take beverage and sometimes food orders from guests or servers.
· Check identification to ensure legal drinking age.
· Monitor alcohol consumption and act responsibly when serving alcohol.
· Handle cash and process transactions accurately through POS systems.
· Inform the manager of a requisition for liquor and supplies.
· Maintain a clean and organized bar area, including bar tops, tools, and glassware.
· Set up and break down the bar before and after shifts.
· Restock and replenish bar inventory and supplies.
· Notify a manager immediately of any guest complaints.
· Use proper etiquette guidelines with guests.
· Comply with all food and beverage regulations and health/safety guidelines.
· Previous bartending experience preferred.
· Knowledge of a wide variety of drink recipes and mixology techniques.
· Excellent customer service and communication skills.
· Must be available for weekends, holidays, and varying shifts.
· Ability to multitask and work efficiently under pressure.
· Must meet legal age requirements to serve alcohol.
· Certification in responsible alcohol service (e.g., TIPS or ServSafe) may be required.
· Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
Requirements:· Minimum lifting of 50 pounds.
· Pushing, bending, stooping, upward reaching, and manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 50 pounds.
· Other duties may be assigned.
Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V
Read LessRoom Attendant
Join our dynamic hospitality team as a Room Attendant and play a vital role in delivering exceptional guest experiences. We are committed to fostering an inclusive and diverse workplace where every team member is valued and respected. We are an equal opportunity employer and welcome applications from all qualified candidates.
Key Responsibilities:
- Clean and maintain guest rooms according to hotel standards, ensuring a high level of cleanliness and comfort
- Replace linens, towels, and amenities as needed
- Report any maintenance issues or safety hazards to management promptly
- Restock supplies in guest rooms and public areas
- Ensure guest privacy and security are maintained at all times
- Follow health and safety regulations and hotel policies
Skills and Qualifications:
- Previous experience in housekeeping or hospitality preferred but not required
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Good communication skills
- Physical stamina and mobility to perform cleaning duties
- Flexibility to work various shifts, including weekends and holidays
We offer a supportive work environment with opportunities for growth and development within our organization. Join us and be part of a team dedicated to providing outstanding service and creating memorable stays for our guests.
EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements:Previous experience in housekeeping or hospitality preferred but not required
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Good communication skills
- Physical stamina and mobility to perform cleaning duties
- Flexibility to work various shifts, including weekends and holidays
Read LessLead Our Hotel's Success as Chief Engineer
Join the award-winning team at Homewood Suites by Hilton Pittsburgh Southpointe and lead the maintenance operations that keep our guests comfortable and our hotel performing at its best.
Maintenance & Property Operation
Maintenance operations for the hotel, including but not limited to: refrigeration, heating, plumbing, water treatment, preventative maintenance, hotel rooms, A\C and heating units, ice machines, swimming pools, lighting, kitchen equipment, emergency generators, water softeners, roof exhausts, electrical substations, etc.Supervise assigned associates including hiring, termination, discipline, development, and evaluations.Ensure all projects are completed on time and according to specifications.Work closely with other departments to ensure coordination of activities.Aid and instruct craftsmen in scheduling work, ordering material, and completing assignments by a specified date.Develop and maintain an ongoing preventive maintenance program in accordance with the brand.Maintain standards of quality guest service.Achieve budgeted revenues and expenses and maximize profitability related to the guest services department.Increase level of guest satisfaction by delivery of an exceptional product through employee development. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.Participate in the Executive committee including sharing and communicating knowledge and by attending weekly or monthly meetings.Ability to accurately use various office and accounting software.Ensure compliance with OSHA, EPA, fire safety, and local building codes.Maintain all life safety systems and emergency equipment.Conduct safety inspections and maintain required records and certifications.Ensure proper handling and storage of chemicals and hazardous materials.Support
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.· Ability to assist with the design and preparation of statistical reports and presentations as needed.Ability to accurately report information. Ability to scrupulously follow all StepStone and hotel policies and procedures.Attend required meetings.Personal Effectiveness
Projects and assignments are completed thoroughly, professionally, and with care.Adjusts to high-pressure conditions and is open to change.Assumes responsibility for personal growth and development.Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.Communication
Understands and communicates the StepStone Mission and Core values.Expresses ideas and conveys information clearly, effectively, and professionally.Actively listens to others.Conveys company information, decision, or problems to appropriate parties on a timely basis.Works to resolve disagreements and is respectful of peers and co-workers. Requirements:These are required of every associate.
Minimum lifting of 70 pounds.Pushing, bending, stooping, upward reaching, manual dexterity.Hearing, writing, typing.Minimum pulling of 70 pounds.Other duties may be assigned.Additional responsibilities specific to you are:
Must have a comprehensive knowledge of all hotel departments and functions.Must have a comprehensive knowledge applicable Federal, state, and local health, safety, and legal regulations.Certified Pool Operator CertificationMust have exceptional mathematical and computer skills.High school education and/or technical school and relevant training and experience required. Additional education preferred.\Ability to timely obtain any required licenses or certificates.CPR training required; first aid training preferred.Additional language ability preferred.Occasional travel required. Read LessBar Manager is responsible for overseeing the entire beverage program and bar team to ensure optimal staff/guest experience and budget is achieved. The Bar Manager will promote and grow the bar standards, hire and train bar staff, and ensure that members and guests receive top quality drinks and service. The Bar Manager will also manage inventory, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses and update vendor contracts, create schedules, and set business objectives to increase profits and maximize member / guest satisfaction.
Responsible for maintaining and delivering consistent results and opportunities to increase sales, manage costs in accordance with budget, and better the member experience. This role is held by a manager that is observant and can think critically and efficiently. They are a skilled communicator with excellent problem solving, observational, and interpersonal skills; this role has a passion for all things beverage!
Recruiting, hiring, training and managing employeesMaking employee work schedules to ensure adequate coverageResolving conflicts and supporting a positive customer experienceEnsuring employees adhere to local, state and federal regulations for alcohol service, safety and food handlingMonitoring daily operations, including cash handling and restockingOrdering alcohol, food and supplies and building vendor relationshipsCreating and maintaining an inventory management systemOverseeing marketing and promotional activitiesManaging the budget and financial documentationRequirements:Strong leadership and verbal communication skillsKnowledge of relevant local, state and federal safety and compliance standards, such as those enforced by the Occupational Safety and Health Administration (OSHA) Ability to enforce policies, resolve conflicts and de-escalate tense situationsTechnical proficiency in point-of-sale (POS) and inventory management softwareUnderstanding of beer, wine, cocktails and mixology techniquesFamiliarity with business accounting and budget managementKnowledge of the target audience for promotions and marketingMust be able to seize, grasp, turn and hold objects with hands.Must be able to work on your feet for at least 8 hours.Fast paced movements are required to go from one part of the club to others.Must be able to move, pull, carry or lift at least 40 pounds.Occasionally kneel, bend, crouch and climb as required. Read LessIf you have a passion for culinary excellence and leading a team to create exceptional dining experiences, we want you to be part of our team! As a Lead Line Cook, you’ll play a key role in ensuring the smooth operation of our kitchen while maintaining high standards of food quality and guest satisfaction. You will work in a newly renovated and lively environment, leading a team of chefs and kitchen staff. Your responsibilities will include:
Supervising kitchen staff to ensure efficient and high-quality food preparation and serviceEnsuring adherence to all food safety and sanitation regulationsAssisting in menu planning and daily specials, while maintaining inventory and ordering suppliesTraining and mentoring new staff, ensuring they understand kitchen procedures and standardsCollaborating with front-of-house teams to ensure seamless service and guest satisfactionManaging kitchen operations during peak hours to maintain timely and high-quality food outputHandling any kitchen issues that arise, from equipment malfunctions to guest complaints, with professionalism and poiseMaintaining cleanliness and organization of kitchen areasEnsuring all food items are prepared, stored, and served according to safety guidelines and standardsIf you're a natural leader with a keen eye for detail and a passion for cooking, we'd love to meet you
Requirements:Must have a comprehensive knowledge of restaurant functions.Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.High school education preferred. Relevant training and experience required.Ability to obtain required licenses and certificates.Additional language ability preferred.Previous Supervisory experience preferred.Hotel experience preferred.Able to lift 50 poundsEOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Read LessThe Front Office Manager provides daily leadership, supervision, and support for the Front Office team. This role will improve guest service, staff accountability, training, and operational efficiency.
Special Qualifications:
Hospitality leadership experience preferred. Strong knowledge of front office operations, guest service, conflict resolution, and team development. Experience with Opera Cloud PMS and revenue-focused decision-making is highly desirable. Must possess excellent communication, organizational, and leadership skills, with the ability to work flexible schedules, including weekends and holidays, as business demands require.
Read LessAt Crowne Plaza North Augusta, we are committed to delivering exceptional guest experiences while serving as the premier destination for business travelers, meetings, social events, and leisure guests throughout the CSRA. The Sales Manager plays a vital role in driving the hotel's continued success by generating new business, cultivating long-term client relationships, and maximizing revenue across guest rooms, meetings, catering, and special events.
Reporting to the Director of Sales, the Sales Manager is responsible for proactively soliciting new business, managing a portfolio of existing accounts, conducting hotel site tours, negotiating contracts, and representing Crowne Plaza North Augusta within the local community and regional markets. This position works collaboratively with the Operations, Food & Beverage, and Banquet teams to ensure every group and event is executed seamlessly while delivering an exceptional guest experience.
The ideal candidate is a motivated, relationship-driven hospitality professional with a passion for sales, outstanding customer service, and exceeding revenue goals. This individual thrives in a fast-paced, full-service hotel environment, possesses a hunter mentality, and is committed to expanding Crowne Plaza North Augusta's market presence through strategic prospecting, networking, and account development.
Requirements:Duties
Comprehensive knowledge of market position, banquet and food and beverage revenues, pricing and rate structures, sales strategies, yield management, booking trends, and future hotel planning.Work closely with clients to develop all details of all banquet functions.Be fully knowledgeable of competitive markets outside the area.Be fully knowledgeable of the capabilities and limitations of the hotel and departments that may impact sales strategiesFollow Sales policies and procedures as developed in the annual Marketing planMake personal sales callsConduct site tours for potential clientsMaintain professionalism in problem situations.Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.Upsell to improve revenue generation on property.Attend trade shows, industry and local events that create opportunities for networkingDevelop creative marketing techniquesAchieve and exceed individual and team annual goals as established by the annual Marketing plan.Be fully knowledgeable of the role of rooms merchandising as it pertains to overall revenue and to periodically evaluate, assess and revise the parameters of the program.Achieve budgeted revenues and expenses and maximize profitability related to the sales department.Maintain correct procedures for credit control, financial transactions, and security of financial assets.Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.Ability to accurately use various office and sales software.Requirements
Minimum of 2 years of successful hotel sales experience in a full-service hotel environment.Proven track record of achieving and exceeding sales goals through proactive solicitation and account management.Experience selling corporate, group, SMERF, association, government, sports, and social markets.Strong knowledge of hotel operations, including Rooms, Food & Beverage, Banquets, and Catering.Proficiency with Delphi (Sales & Catering).Experience creating and managing event floor plans using Cvent Event Diagramming (formerly Social Tables).Strong understanding of group contracts, room blocks, catering agreements, and revenue management principles.Excellent prospecting, networking, negotiation, and closing skills.Ability to conduct hotel site inspections and deliver professional sales presentations.Ability to work occasional evenings, weekends, and attend networking events as business demands. Read LessHotel Area Chief Engineer
We are seeking a highly skilled and experienced Area Chief Engineer to oversee the maintenance and engineering operations for two of our distinguished hotels. This leadership role offers an exciting opportunity to ensure the optimal functioning of our properties, uphold safety standards, and enhance guest satisfaction through efficient facility management. If you possess strong technical expertise and proven leadership abilities, we invite you to join our dynamic team.
Key Responsibilities:
- Oversee and coordinate all engineering and maintenance activities across both hotel properties
- Develop and implement preventive maintenance programs to ensure the safety, reliability, and efficiency of all building systems
- Manage and supervise engineering staff, providing training, guidance, and performance evaluations
- Ensure compliance with safety regulations, building codes, and environmental standards
- Monitor and control budgets related to maintenance and engineering operations
- Collaborate with hotel management to address guest concerns related to facilities and ensure swift resolution
- Conduct regular inspections of all mechanical, electrical, plumbing, and HVAC systems
- Manage vendor relationships and oversee procurement of maintenance supplies and equipment
- Lead emergency response efforts related to facility issues, including power outages, system failures, or safety hazards
Skills and Qualifications:
- Proven experience in hotel engineering, facilities management, or a similar role, preferably in a multi-property environment
- Strong technical knowledge of building systems, electrical, plumbing, HVAC, and safety protocols
- Excellent leadership and team management skills
- Ability to develop and manage budgets effectively
- Strong problem-solving and decision-making abilities
- Excellent communication and interpersonal skills
- Ability to work under pressure and handle multiple priorities
- Relevant certifications such as HVAC license, electrical license, or facilities management certification are preferred
Join our team and be part of a company committed to excellence, innovation, and guest satisfaction. We offer a collaborative work environment, opportunities for professional growth, and a comprehensive benefits package.
Requirements:Prior experience is required.
Read LessProvides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.
Requirements:Managing Engineering Operations and Budgets
• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.
• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.
• Administers service contracts to support property needs.
• Ensures fire crew has complete understanding of all procedures, equipment and alarms.
• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).
• Manages and controls heat, light and power.
• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.
• Develops and manages Engineering budget.
• Ensures integration of departmental goals in game plans.
• Oversees execution of long term preventative maintenance and 10 year asset protection plans.
• Reviews financial reports and statements to determine how Engineering is performing against budget.
• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
• Communicates a clear and consistent message regarding departmental goals to produce desired results.
• Supervises construction to ensure timely completion of projects within budgetary guidelines.
Maintaining Engineering Standards
• Ensures compliance with state, local and federal regulations.
• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).
• Ensures building and equipment licenses, permits and certifications are current.
• Ensures property policies are administered fairly and consistently.
Managing Profitability
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Monitors and manages the payroll function.
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Participates in the development of department's capital expenditure goals; manages projects as needed.
• Participates in the budgeting process for areas of responsibility.
• Prepares weekly and period end P&L critiques.
• Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.
• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.
Conducting Human Resources Activities
• Ensures employees are treated fairly and equitably.
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.
• Celebrates successes by publicly recognizing the contributions of team members.
• Resolves guest problems and complaints.
• Brings issues to the attention of Human Resources as necessary.
• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.
Education and Experience
• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.
Other Requirements
Flexibility to work various shifts.Previous guest service experience.Excellent communication skills.Minimum lifting of 50 pounds.Pushing, bending, stopping, upward reaching, manual dexterity.Hearing, writing, typing.Minimum pulling of 50 pounds.EOE/M/F/V/D - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.
Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations.
This job description is not an exclusive or exhaustive list of all job function that an employee in this position may be asked to perform from time to time.
