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  • Member Services Representative I  

    - Oklahoma City
    Job Posting Title Member Services Representative I Agency 715 TEACH... Read More
    Job Posting Title Member Services Representative I Agency 715 TEACHERS RETIREMENT SYSTEM Supervisory Organization Teachers' Retirement System Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Up to $60,000 based on education and experience. Job Description Position Summary The Information Center Department is an integral part of the Teachers' Retirement System of Oklahoma's (TRS) Member Services Division. Member Services Representatives act as the primary point of contact, delivering essential retirement and benefit information to clients, addressing inquiries, and performing routine account maintenance. Their responsibilities encompass interpreting complex benefit rules, assisting members with online tools, and ensuring accurate record-keeping. Working under the direction of the Information Center Manager, these representatives handle a diverse range of tasks with varying complexity, contributing significantly to the department's operational efficiency and the overall member experience. Typical Functions The following list includes the essential duties for this position but is neither all-inclusive nor restrictive. Assigned duties will be modified based on operational needs. * Utilize pension administration system software, automated call distribution systems and other applications to perform regular duties. * Provide customer service and benefit-related assistance through phone, email, walk-ins, and written correspondence. * Maintain accurate records of member interactions and collect information across all communication channels. * Identify client needs and communicate general and semi-complex benefit information verbally and in writing. * Review and verify member records and documents for completion and accuracy. * Review basic to semi-complex estimates. * Assist members with online tools and resources. * Utilize performance metrics and data analysis to identify trends, support decision-making, and recommend process improvements. * Maintain current knowledge of benefits, administrative codes, and statutes, and apply this knowledge effectively. * Provide guidance on transfer of service requests to and from applicable state retirement plans. * Conduct consultation as assigned. * Complete administrative tasks such as mailing information packets and scheduling appointments. * Collaborate in policy updates, participate in system testing, and contribute to internal training initiatives. * Advise manager of discrepancies, errors or unusual activity in accounts. * Other tasks as assigned. WORK SCHEDULE * This position is typically in-office Monday through Friday, 8:00 to 5:00 each week. Level Descriptor Employees at this level are assigned responsibilities involving entry level duties in the interpretation, explanation and application of laws, rules, regulations or procedures related to eligibility participation, benefit claims for health, dental, disability, life or vision, authorized benefit plan coverage, complaints and the actions needed to resolve problems on these inquiries. Responds to requests from any source for information concerning plan benefits or member eligibility as oral and written communication. Duties are performed under close supervision in a training status. Minimum Qualifications * Associate's degree OR two years of experience in customer service, a call center environment, benefits administration, technical bookkeeping, accounting, auditing, claims adjusting, eligibility determination or reviewing and analyzing requests for determination of retirement benefits or other related benefits OR an equivalent combination of education and experience, substituting 30 semester hours of college for each year of required experience. (If no college, 2 years of qualifying experience). * Excellent customer service and communication skills. * Knowledge of basic office procedures and equipment, including multi-functional copiers * Medium to high skill level in Microsoft 365 suite; Comfortable using online applications, databases, and software. * Skill in arithmetic reasoning and able to perform basic to complex calculations. * Ability to apply policies and procedures to complex problems based on laws, rules and regulations. * Ability to follow basic to complex oral and written instructions in detail and with accuracy. * Ability to prepare, understand and interpret written materials. * Ability to adapt and solve problems when completing tasks and projects. * Detail-oriented, organized, self-motivated, and committed to continuous improvement in the workplace. * Ability to establish and maintain effective working relationships with others; work as part of a team. * Ability to prioritize work and adapt to workload changes. * Familiarity with the principles and practices of cross training, coaching, mentoring and transferring knowledge of benefit calculations to other staff members. * Ability to apply policies and procedures to complex problems based on laws, rules and regulations. Preferred Qualifications * Preference may be given to those with experience in a call center, knowledge in understanding and applying laws and rules, or fluency in Spanish. Working Conditions This is a full-time, on-site position at the agency's Oklahoma City, OK headquarters. Remote or hybrid arrangements are not available. PHYSICAL DEMANDS While performing the duties assigned, the employee is required to: * Use hands to finger, handle, or feel. * Talk and hear. * Frequently walk, sit, and reach with hands and arms. * Sit at a desk and work on a computer and/or phone for prolonged periods of time. * Occasionally stand for periods of time. * Occasionally lift and/or move up to 10 pounds. * Possess specific vision abilities including close and distance vision. * Valid driver's license and travel may be required. Promotion Potential * This position offers promotion potential up to Level III as outlined in the Career Progression Plan for the Member Services Representative. * Each career progression level builds on the experience and responsibilities of the previous level and receives commensurate salary increases. Level I - Entry level position * An employee at level I is considered entry level in Member Services. They are building foundational knowledge of retirement planning, administrative processes, systems familiarity, and basic data. They require close supervision and training. Level II - Intermediate position * An employee at Level II has a minimum of two years of experience in Member Services and fulfills all lower-level competencies. They are skilled in retirement planning and are continuously improving understanding of procedures. They resolve moderately complex issues and contribute to team efficiency and knowledge sharing. The representative is developing skills in independent report analysis, metric awareness, and advanced problem-solving, while actively collaborating with peers. They may mentor staff about basic knowledge and resource use. They work under moderate supervision. Level III - Advanced position * An employee at Level III has a minimum of five years of experience in Member Services and fulfills all lower-level competencies. They possess advanced knowledge and deep expertise across all functional areas and system tools (PAS, ACD), performing duties independently with mastery. * They hold expertise beyond technical skills: o Adaptability: Thrive in dynamic environments, adjust seamlessly to changing requirements. o Complex Issue Management: Tackle the most intricate challenges with confidence and precision. o Mentorship: Actively mentor and guide colleagues. Serve as subject-matter expert and lead in the manager's absence. o Independence: Possess deep understanding of role within TRS and of TRS as a whole. Internally driven to meet the needs of the agency. Require minimum supervision. o Training: Assist in staff development, identify knowledge gaps, and prepare/deliver targeted training related to systems, benefits, and procedural updates. o Leadership: Support workload prioritization, ensure compliance requirements, and recommend procedural or statutory clarifications to promote efficiency and clarity. o Operation Excellence: Take initiative on improvements. Leverage metric dashboards and reporting tools to monitor performance, identify trends, and recommend enhancements. Critically think and investigate issues to understand causes, correct inconsistencies and strengthen quality. Equal Employment Opportunity The Teachers' Retirement System of Oklahoma is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. The agency is committed to building a diverse, inclusive workforce that reflects the communities it serves. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Conatct Read Less
  • Member Services Representative I  

    - Oklahoma City
    Job Posting Title Member Services Representative I Agency 715 TEACH... Read More
    Job Posting Title Member Services Representative I Agency 715 TEACHERS RETIREMENT SYSTEM Supervisory Organization Teachers' Retirement System Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Up to $60,000 based on education and experience Job Description Position Summary The Information Center Department is an integral part of the Teachers' Retirement System of Oklahoma's (TRS) Member Services Division. Member Services Representatives act as the primary point of contact, delivering essential retirement and benefit information to clients, addressing inquiries, and performing routine account maintenance. Their responsibilities encompass interpreting complex benefit rules, assisting members with online tools, and ensuring accurate record-keeping. Working under the direction of the Information Center Manager, these representatives handle a diverse range of tasks with varying complexity, contributing significantly to the department's operational efficiency and the overall member experience. Typical Functions The following list includes the essential duties for this position but is neither all-inclusive nor restrictive. Assigned duties will be modified based on operational needs. * Utilize pension administration system software, automated call distribution systems and other applications to perform regular duties. * Provide customer service and benefit-related assistance through phone, email, walk-ins, and written correspondence. * Maintain accurate records of member interactions and collect information across all communication channels. * Identify client needs and communicate general and semi-complex benefit information verbally and in writing. * Review and verify member records and documents for completion and accuracy. * Review basic to semi-complex estimates. * Assist members with online tools and resources. * Utilize performance metrics and data analysis to identify trends, support decision-making, and recommend process improvements. * Maintain current knowledge of benefits, administrative codes, and statutes, and apply this knowledge effectively. * Provide guidance on transfer of service requests to and from applicable state retirement plans. * Conduct consultation as assigned. * Complete administrative tasks such as mailing information packets and scheduling appointments. * Collaborate in policy updates, participate in system testing, and contribute to internal training initiatives. * Advise manager of discrepancies, errors or unusual activity in accounts. * Other tasks as assigned. WORK SCHEDULE * This position is typically in-office Monday through Friday, 8:00 to 5:00 each week. Level Descriptor Employees at this level are assigned responsibilities involving entry level duties in the interpretation, explanation and application of laws, rules, regulations or procedures related to eligibility participation, benefit claims for health, dental, disability, life or vision, authorized benefit plan coverage, complaints and the actions needed to resolve problems on these inquiries. Responds to requests from any source for information concerning plan benefits or member eligibility as oral and written communication. Duties are performed under close supervision in a training status. Minimum Qualifications * Associate's degree OR two years of experience in customer service, a call center environment, benefits administration, technical bookkeeping, accounting, auditing, claims adjusting, eligibility determination or reviewing and analyzing requests for determination of retirement benefits or other related benefits OR an equivalent combination of education and experience, substituting 30 semester hours of college for each year of required experience. (If no college, 2 years of qualifying experience). * Excellent customer service and communication skills. * Knowledge of basic office procedures and equipment, including multi-functional copiers * Medium to high skill level in Microsoft 365 suite; Comfortable using online applications, databases, and software. * Skill in arithmetic reasoning and able to perform basic to complex calculations. * Ability to apply policies and procedures to complex problems based on laws, rules and regulations. * Ability to follow basic to complex oral and written instructions in detail and with accuracy. * Ability to prepare, understand and interpret written materials. * Ability to adapt and solve problems when completing tasks and projects. * Detail-oriented, organized, self-motivated, and committed to continuous improvement in the workplace. * Ability to establish and maintain effective working relationships with others; work as part of a team. * Ability to prioritize work and adapt to workload changes. * Familiarity with the principles and practices of cross training, coaching, mentoring and transferring knowledge of benefit calculations to other staff members. * Ability to apply policies and procedures to complex problems based on laws, rules and regulations. Preferred Qualifications * Preference may be given to those with experience in a call center, knowledge in understanding and applying laws and rules, or fluency in Spanish. Working Conditions This is a full-time, on-site position at the agency's Oklahoma City, OK headquarters. Remote or hybrid arrangements are not available. PHYSICAL DEMANDS While performing the duties assigned, the employee is required to: * Use hands to finger, handle, or feel. * Talk and hear. * Frequently walk, sit, and reach with hands and arms. * Sit at a desk and work on a computer and/or phone for prolonged periods of time. * Occasionally stand for periods of time. * Occasionally lift and/or move up to 10 pounds. * Possess specific vision abilities including close and distance vision. * Valid driver's license and travel may be required. Promotion Potential * This position offers promotion potential up to Level III as outlined in the Career Progression Plan for the Member Services Representative. * Each career progression level builds on the experience and responsibilities of the previous level and receives commensurate salary increases. Level I - Entry level position * An employee at level I is considered entry level in Member Services. They are building foundational knowledge of retirement planning, administrative processes, systems familiarity, and basic data. They require close supervision and training. Level II - Intermediate position * An employee at Level II has a minimum of two years of experience in Member Services and fulfills all lower-level competencies. They are skilled in retirement planning and are continuously improving understanding of procedures. They resolve moderately complex issues and contribute to team efficiency and knowledge sharing. The representative is developing skills in independent report analysis, metric awareness, and advanced problem-solving, while actively collaborating with peers. They may mentor staff about basic knowledge and resource use. They work under moderate supervision. Level III - Advanced position * An employee at Level III has a minimum of five years of experience in Member Services and fulfills all lower-level competencies. They possess advanced knowledge and deep expertise across all functional areas and system tools (PAS, ACD), performing duties independently with mastery. * They hold expertise beyond technical skills: o Adaptability: Thrive in dynamic environments, adjust seamlessly to changing requirements. o Complex Issue Management: Tackle the most intricate challenges with confidence and precision. o Mentorship: Actively mentor and guide colleagues. Serve as subject-matter expert and lead in the manager's absence. o Independence: Possess deep understanding of role within TRS and of TRS as a whole. Internally driven to meet the needs of the agency. Require minimum supervision. o Training: Assist in staff development, identify knowledge gaps, and prepare/deliver targeted training related to systems, benefits, and procedural updates. o Leadership: Support workload prioritization, ensure compliance requirements, and recommend procedural or statutory clarifications to promote efficiency and clarity. o Operation Excellence: Take initiative on improvements. Leverage metric dashboards and reporting tools to monitor performance, identify trends, and recommend enhancements. Critically think and investigate issues to understand causes, correct inconsistencies and strengthen quality. Equal Employment Opportunity The Teachers' Retirement System of Oklahoma is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law. The agency is committed to building a diverse, inclusive workforce that reflects the communities it serves. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Conatct Read Less
  • Administrative Assistant I  

    - Oklahoma City
    Job Posting Title Administrative Assistant I Agency 477 OKLA. BUREA... Read More
    Job Posting Title Administrative Assistant I Agency 477 OKLA. BUREAU OF NARCOTICS AND DANGEROUS Supervisory Organization OK Bureau of Narcotics DIV/DIV Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $3,539.81 monthly Selected Applicants must pass a rigid character background investigation, polygraph examination, and a drug screen. Job Description Basic Purpose Positions in this job family are assigned responsibilities for providing administrative support to program areas and support functions or serve as an assistant to or provide administrative support to an administrator or an official. This may include responsibility for the administration of an agency program providing services to agency customers, maintaining various records, preparing correspondence, presentations, reports, or other materials; or performing or overseeing administrative operational functions such as bookkeeping or accounting, human resources, purchasing, contracts, or similar tasks. Typical Functions The functions performed in this job family will vary by level, unit and organization, but may include the following: * To assist the Registrations Administration Programs Officer with Registrations, * Preparing correspondence, developing, filing and maintaining registration files, * Receive registration phone calls and answer questions regarding registration matters, * Open registration mail, * Review the applications for accuracy, * Put payment information to the registration applications, * Enter registration information into the registration data base, * Scan documents and attach to registration records, * Act as the primary back-up for front desk customer service and * Perform other miscellaneous clerical duties as may be assigned by the Registration Officer * Participates in projects as team member or team leader * Develops and implements special procedures * Initiates correspondence requiring knowledge of agency or program procedures and policies * Develops and maintains confidential or complex files * Interprets and advises internal and external customers on departmental or program rules, regulations, and laws * Administers, prepares, or oversees administrative operational functions, such as preparing invoices and payments of claims, requisitions, purchase orders, bookkeeping or accounting, and other fiscal duties * Represents agency, supervising official, or program area at meetings, conferences, or civic organizations * Coordinates activities with internal and external customers * Establishes educational and/or training programs * Interviews callers, arranges appointments, and performs other office tasks and duties * Utilizes advanced technological equipment and data processing equipment to provide requested information to internal and external customers; reviews coded and uncoded source documents; edits documents and reports; examines and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and resolves discrepancies and refers complex discrepancies to appropriate staff. * Trains or mentors other staff. * Supervises subordinate staff. This includes supervising an administrative, clerical or technical clerical unit or staff responsible for performing a variety of duties. Level Descriptor Levels are distinguished based on the complexity of assigned duties, the level of expertise required for completion of work assignments, and the responsibility assigned for the supervision of others. At this level employees are assigned routine duties and responsibilities. Employees will coordinate internal and external activities of the organization or program, respond to routine inquiries in both written and oral form, perform routine fiscal duties, and complete routine customer service requests from internal and external customers. Knowledge, Skills, Abilities and Competencies required at this level include knowledge of spelling, punctuation, and business English; of business mathematics; of modern office methods and procedures; of the maintenance of complex records; and of the major policies and procedures governing assigned programs. Ability is required to maintain effective working relationships with others; to handle confidential work; to interpret and handle routine matters in accordance with agency policy; and to follow oral and written instructions. Also, the ability to speak and write clearly and concisely in order to be understood by others virtually, over the phone, in person and in writing. Education and Experience requirements at this level consist of a Bachelor' degree or an Associate's degree with a minimum of two years of technical clerical office work. Preference given to applicants with degrees and experience in technical office work. Applicants must also have a working knowledge of Microsoft Word and Excel. Special Requirements Selected Applicants must pass a rigid character background investigation, polygraph examination, and a drug screen. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Read Less
  • Accountant  

    - Oklahoma City
    Job Posting Title Accountant Agency 131 DEPARTMENT OF CORRECTIONS... Read More
    Job Posting Title Accountant Agency 131 DEPARTMENT OF CORRECTIONS Supervisory Organization DOC Ag Svcs & OCI Accounting Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Level I: $42,445.52 Level II: $46,664.80 Level III: $51,007.84 Job Description Basic Purpose Positions in this job family are assigned responsibilities involving professional level work in the maintenance, analysis, interpretation and management of financial accounting data. This includes the preparation and posting of various journals, ledgers and accounts, analysis and presentation of financial data, and preparation of financial statements and expenditure reports, review and approval of various vouchers and invoices for payment, analyzing budget requirements, preparing payroll data, allocation of funds to various accounts or functions, and other similar activities. Typical Functions * Reviews, analyzes and presents financial data, including revenue projections and expenditure reports, to determine funding requirements. * Prepares financial statements, reports of operations, expenditure reports, statistical data, and other information concerning financial requirements; assists in gathering and reviewing data for preparation of budget work programs. * Maintains various ledgers, journals, registers and other fiscal records; allocates revenues to appropriate functions; classifies expenditures and posts to various accounts as required. * Reviews and processes expense vouchers, invoices, and other fiscal documents for payment; reconciles various financial reports and other data concerning fiscal operations. * Determines payroll requirements; maintains payroll data; prepares and processes monthly payrolls. Level Descriptor Level I: This is the basic level of the job family where employees are primarily responsible for performing routine entry level work in a training status to build their skills in maintaining, analyzing and reporting financial information and applying generally accepted accounting principles. In this role they will perform tasks involving the maintenance of financial information, reviewing and processing routine vouchers and invoices for payment, preparation of routine or standardized accounting reports and financial statements and the reconciliation of simple accounting transactions. Level II: This is the career level of the job family where employees are assigned duties and responsibilities at the full-performance level and perform a wide range of tasks involving the maintenance, analysis, interpretation and reporting of financial accounting data and the application of generally accepted accounting principles and theories in the management of financial accounts and operations and other related activities. This includes maintenance of highly diverse accounts, financial analysis and reporting, participating in the preparation of budget work programs, reconciliation of accounting data, reviewing and processing financial documents for payment, maintaining payroll data and processing monthly payrolls, and similar responsibilities. At this level, guidance and training may be provided to technical or entry level employees performing accounting related duties. Level III: This is the specialist level of this job family where employees are routinely assigned responsibilities for advanced level professional accounting work involving the management of highly diversified accounts with a high degree of activity, management of investment portfolios, or similar activities requiring the application of a broad range of knowledge of both accounting principles and financial operations. The work is generally performed with a high degree of technical and administrative freedom to plan, develop and organize all phases of the work necessary for completion within broad program guidelines. Knowledge, Skills, Abilities and Competencies Level I: Knowledge, Skills and Abilities required at this level include knowledge of generally accepted accounting principles and theories; of financial statements and reports; of accounting ledgers and journals; and of computer technology related to accounting systems. Ability is required to prepare basic financial statements and reports; to review and analyze financial information; and to maintain routine accounting data in appropriate ledgers and journals. Level II: Knowledge, Skills and Abilities required at this level include knowledge of generally accepted accounting principles and theories; of financial statements and reports; of accounting ledgers and journals; of computer technology related to accounting systems; of payroll systems; and of budget preparation. Ability is required to prepare basic financial statements and reports; to review and analyze financial information; to maintain routine accounting data in appropriate ledgers and journals; and to review revenue and cost data for the preparation of budget work programs. Level III: Knowledge, Skills and Abilities required at this level include knowledge of generally accepted accounting principles and theories; of financial statements and reports; of accounting ledgers and journals; of computer technology related to accounting systems; of payroll systems; of budget preparation; and of governmental accounting standards. Ability is required to prepare basic financial statements and reports; to review and analyze financial information; to maintain routine accounting data in appropriate ledgers and journals; to review revenue and cost data for the preparation of budget work programs; to perform highly independent work; to make independent decisions; and to resolve complex accounting and financial problems. Education and Experience Level I: Education and Experience requirements at this level consist of a bachelor's degree in accounting, business, finance or a closely related field; or an equivalent combination of education and experience, substituting one year of bookkeeping for each year of the required degree. Level II Education and Experience requirements at this level consist of a bachelor's degree in accounting, business, finance or a closely related field plus one year of experience in performing professional accounting experience; or an equivalent combination of education and experience, substituting one year of bookkeeping for each year of the required degree. Level III: Education and Experience requirements at this level consist of a bachelor's degree in accounting or a bachelor's degree in business, finance or a closely related field plus three years of experience in performing professional accounting experience; or an equivalent combination of education and experience, substituting one year of bookkeeping for each year of the required degree. Additional Job Description: Agri-Services and OCI Accounting This is not a remote position. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Read Less
  • Accounting Manager  

    - Oklahoma City
    Job Posting Title Accounting Manager Agency 650 DEPARTMENT OF VETER... Read More
    Job Posting Title Accounting Manager Agency 650 DEPARTMENT OF VETERANS AFFAIRS Supervisory Organization ODVA - Central Office Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Job Description Accounting Manager This position is for an Accounting Manager for the Finance Division - Central Office. OK Department of Veterans Affairs 2132 NE 36th St Oklahoma City, OK 73111 Role Objective To manage ODVA fiscal operations, ensuring state and federal funds-including VA per diem payments, state appropriations, private payments and federal grants-are managed in strict accordance with the Oklahoma Office of Management and Enterprise Services (OMES) guidelines, and align with ODVA strategic priorities. The Accounting Manager is a direct report to the ODVA Chief Financial Officer (CFO) and serves on behalf of the CFO in his/her absence. Core Responsibilities * Appropriation & Fund Management: Oversee the agency's complex fund structure, ensuring all expenditures align with legislative appropriations and federal grant restrictions. * PeopleSoft Financials: Act as the primary lead for the agency's financial modules in Workday@OK (Oklahoma's ERP system), managing general ledger entries and budget checks. * QuickBooks Financials: Oversee the monthly preparation of accrual-based financials in this secondary financial software * Federal Compliance: Manage reporting for federal funds, specifically focusing on the unique requirements of the U.S. Department of Veterans Affairs and Medicare/Medicaid (if/when applicable) reimbursements for state veterans' homes. * Audit Readiness: Coordinate internal and external audits, including those from the State Auditor and Inspector (SAI), to ensure zero-finding reports. * Financial Reporting: Prepare the agency's fiscal year-end GAAP conversion packages and assist in the development of the Annual Comprehensive Financial Report (ACFR). * Strategic Advisory: Provide the CFO and Executive Leadership Team with accurate, real-time data to support near and long-term planning for veterans' services and facilities. * Team Leadership: Supervise, train, and mentor accounting staff; manage hiring and performance evaluations. Education & Experience Requirements * Education: A bachelor's degree in accounting, finance, or business is preferred, but consideration is given to relevant, applicable experience. * Experience: 2 to 4 years of professional-level accounting experience, OR * A bachelor's degree plus 2 years of professional experience in a supervisory or managerial capacity within a government setting. * Certifications: CPA or CGFM (Certified Government Financial Manager) preferred. Salary & Benefits * Salary Range: Base salary of $80,000; salary range commensurate with qualifications and experience. * Benefit Highlights: * Longevity Payments: Yearly bonuses that increase with every two years of state service. * Retirement: Participation in the Oklahoma Public Employees Retirement System (OPERS) or the Defined Contribution plan with up to a 7% agency match. * Leave: 15 days of annual leave and 15 days of sick leave per year (increases with tenure). Key Technical Skills for ODVA Skill and Importance GASB Knowledge High (State government follows GASB, not just standard FASB). Workday/PeopleSoft/QuickBooks High (Workday and PeopleSoft are the backbone of all Oklahoma state financial operations. QuickBooks is key to preparing accrual-based financials for ODVA ). Grants Management Critical (Managing federal funding for veterans' services is a core duty). Statutory Compliance Critical (Understanding Title 74 of the Oklahoma Statutes). * This position is designated as executive management as determined by the agency director and is exempt from the provisions of the Civil Service and Human Capital Modernization Act. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Read Less
  • Data Analyst Supervisor  

    - Oklahoma City
    Job Posting Title Data Analyst Supervisor Agency 695 OKLAHOMA TAX C... Read More
    Job Posting Title Data Analyst Supervisor Agency 695 OKLAHOMA TAX COMMISSION Supervisory Organization INN Programs Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation Job Description Data Analyst Supervisor Salary - $92,808 We are unable to provide sponsorship WHY YOU'LL LOVE IT HERE! TRANSPARENCY. FAIRNESS. COMPLIANCE. The Oklahoma Tax Commission is committed to leading Oklahoma with unparalleled customer service. Our mission is to promote tax compliance through serving taxpayers with transparency and fairness in administration of the tax code and unparalleled customer service. Check out our About Us page to learn why we are passionate about tax compliance and believe it is the career for you! There are perks to working for the OTC. We know that benefits matter, and that is why we offer a competitive benefits package for all eligible employees: * Generous state-paid benefit allowance to help cover insurance premiums. * A wide choice of insurance plans with no pre-existing condition exclusions or limitations. * Flexible spending accounts for health care expenses and/or dependent care. * A Retirement Savings Plan with a generous match. * 15 days of paid vacation and 15 days of sick leave for full-time employees the first year. * 11 paid holidays a year. * Paid Maternity leave for eligible employees. * Employee discounts with a variety of companies and venders. * A Longevity Bonus for years of service. JOB SUMMARY The Data Analyst Supervisor will provide data-driven insights that will significantly impact strategic decision-making. This role will lead and mentor a team of data analysts, overseeing data-related projects and collaborating across departments. Responsibilities include assigning and reviewing work, providing training and professional development, and managing the team's schedule and leave. DUTIES AND RESPONSIBILITIES * Lead, mentor, and guide a team of data analysts, providing regular feedback and conducting performance reviews. * Provide training, evaluate performance, provide professional development, and manage an assigned team's schedules, time, and leave. * Assign and prioritize tasks to ensure team deadlines and workloads are balanced. * Foster a collaborative environment and promote continuous learning and professional development. * Oversee the analysis of large datasets to extract meaningful insights that support strategic business decisions. * Develop and implement data analysis processes, including statistical analysis, data mining, and predictive modeling, adhering to industry best practices. * Design and deliver clear, actionable reports and interactive dashboards for stakeholders at all levels of the organization. * Ensure data accuracy, integrity, and compliance with applicable standards and regulations. * Lead data analysis projects from inception to completion, coordinating with cross-functional teams as needed. * Ensure alignment of data analysis efforts with business objectives and timelines. * Identify opportunities for process improvements and streamline workflows. * Oversee the development of a data warehouse to centralize and standardize tax data from multiple sources. * Monitor data quality, identify discrepancies, and work with team members to resolve issues. * Implement data validation techniques to ensure the accuracy and consistency of data used in analyses. * Establish and maintain data governance protocols and standards. * Act as a liaison between the data analysis team and other departments (e.g., human resources, tax policy, finance, operations). * Present findings and insights to executives and key stakeholders clearly and concisely. * Provide recommendations based on data analysis to guide decision-making and improve business performance. * Oversee the use of data analysis tools and software, ensuring the team has access to the necessary resources and training. * Stay current on industry trends, tools, and best practices in data analytics. * Perform other duties as assigned. COMPLEXITY OF KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of * Dimensional data modeling techniques and database design principles (normalization, indexing). * Statistical analysis and data mining techniques. * Project management methodologies (e.g., Agile, Waterfall) and their application in data analysis projects. * Experience with data visualization tools such as Tableau, Power BI, Qlik Sense, and Python libraries (Matplotlib, Seaborn). * Knowledge of data security and privacy best practices. Skills in * Strong analytical and critical thinking skills, including identifying patterns, trends, and anomalies in data. * Excellent written and verbal communication skills, including effectively presenting technical information to both technical and non-technical audiences. * Proficiency in SQL and Python (including libraries like Pandas and Scikit-learn) for data analysis and manipulation. Ability to * Demonstrates flexibility and adaptability in response to changing priorities and deadlines. * Exceptional attention to detail and a commitment to maintaining high levels of accuracy in data analysis. * Proven ability to work effectively in a team environment, including collaborating with colleagues from diverse backgrounds and skill sets. * Strong problem-solving skills, including identifying, analyzing, and resolving complex data-related issues. * Strong data storytelling skills to effectively synthesize complex data findings into clear, concise, and actionable insights for various stakeholders. * Lead, manage, and mentor a team of data analysts, fostering a collaborative and supportive environment that promotes professional growth and development. * Continuously learn and readily adapt to new data analysis tools, technologies, and methodologies. MINIMUM QUALIFICATIONS Education and Experience requirements at this level consist of: * A bachelor's degree in Data Science, Computer Science, Statistics, Business Analytics, Business Information Systems or a related field; * AND, five (5) years' experience using SQL and Python for data analysis * OR an equivalent combination of education and experience. * Two (2) years of supervising experience is required. PREFERRED QUALIFICATIONS * Certifications in relevant areas such as Certified Analytics Professional (CAP) or Certified Associate in Analytics (CAA). * Proven experience with cloud-based data platforms. * Proven experience with Qlik analytics. * Knowledge of machine learning algorithms. PHYSICAL DEMANDS Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator, and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, bend, stoop, climb stairs, walk, and reach. Must use the proper manual handling equipment, including but not limited to dollies, carts, and lift team members. Duties are normally performed in an office environment with a moderate noise level. SPECIAL REQUIREMENTS Travel may be required for this position. Applicants must have reliable transportation and be willing and able to perform all job-related travel. Possession and maintenance of a valid Oklahoma State Driver's License is also required. Oklahoma Tax Commission's normal work hours are Monday through Friday, 7:30am to 4:30pm. This schedule may require minor flexibility based on the needs of the agency. Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours. This position has access to Federal Tax Information (FTI) and is required to uphold the strictest standards of confidentiality as an essential part of its job responsibilities. This includes safeguarding all tax information obtained from records, files, tax returns, and departmental investigations, whether in paper, electronic, or verbal form. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Read Less
  • Registered Nurse  

    - Tulsa
    Job Posting Title Registered Nurse Agency 452 MENTAL HEALTH AND SUB... Read More
    Job Posting Title Registered Nurse Agency 452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV. Supervisory Organization Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation (Level III) $36.78 Job Description Registered Nurse Join a team that CARES! Here at ODMHSAS, we believe in I.C.A.R.E. - Integrity, Compassion, Accountability, Respect, and Excellence.  Our mission is to promote healthy communities and provide the highest quality care to enhance the well-being of all Oklahomans.  We take that very seriously - because we care! About the Position: The TCBH Nursing Department is hiring for a Registered Nurse that would provide direct professional nursing services to include nursing assessments, planning, interventions, evaluation, health related education, case management, and execution of the medical regime including administering medications and treatments prescribed by a medical provider. Job Type/Salary: * Open/Close dates: 1/6/2026 - until filled * Full-time * Hourly payrate: (Level III)-$36.78 * Differentials include: $3.00/hr 2nd shift, weekends and holidays; $5.00/hr 3rd shift * Primary hours: 6:30 AM - 7:00 PM OR 6:30 PM - 7:00 AM * FLSA Status: Exempt * Primary Work Location/Department:  TCBH - Nursing Department * Vacancies: Multiple Minimum Qualifications and Experience: * RN III - Possession of a valid Oklahoma license as a registered nurse as approved by the Oklahoma Board of Nursing and two years of professional nursing experience in a field of nursing appropriate to the health care setting; or Registered Nurse license recognized by the Enhanced Nurse Licensure Compact (eNLC) and two years of professional nursing experience in a field of nursing appropriate to the health care setting. Special Requirements: * Applicant must be able to pass an OSBI background check. * Applicant must be willing and able to fulfill any job-related travel normally associated with this position and as such have a valid driver's license. * Upon a conditional offer of employment, Department of Mental Health and Substance Abuse Services applicants must submit to a physical examination and shall meet the physical examination requirements of occasionally lifting/carrying 50 pounds and able to push and pull a maximum force of 25 pounds. Great Reasons to Work with Us: ODMHSAS is proud to provide a robust benefits package designed to support our employees and their dependents.   Our benefits include: * Generous state paid benefit allowance to help cover insurance premiums * A wide choice of health insurance plans with no pre-existing condition exclusions or limitations * Flexible spending accounts for health care expenses or dependent care * Employee assistance programs and health and fitness programs * 11 paid holidays * 15 days of vacation and 15 days of sick leave the first year * Retirement Savings Plan with a generous match * Longevity Bonus for years of service * Student Loan repayment options * Training opportunities for CEU requirements About us:  The Tulsa Center for Behavioral Health (TCBH) is a psychiatric hospital accredited by The Joint Commission, dedicated to delivering evidence-based, patient-centered care. TCBH provides a safe, structured, and therapeutic environment that supports recovery and enhances quality of life for individuals and the community. The facility serves adults aged 18 and older who are experiencing a mental health crisis, with or without co-occurring substance use disorders, and who are medically stable. In response to the increasing need for mental health services in our community, TCBH is being replaced by a new facility, the Oklahoma Psychiatric Care Center (OPCC). Situated in the OSU Academic Medical District in downtown Tulsa, this modern psychiatric hospital will feature 106 inpatient beds, an expanded residency program, and an enhanced range of behavioral health services. Construction of the OPCC is currently in progress. Drug and Alcohol Pre-employment and Pre-placement Testing:  Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result. THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME. Reasonable accommodation to individuals with disabilities may be provided upon request. The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Read Less
  • Registered Nurse III  

    - Tulsa
    Job Posting Title Registered Nurse III Agency 452 MENTAL HEALTH AND... Read More
    Job Posting Title Registered Nurse III Agency 452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV. Supervisory Organization Job Posting End Date (Continuous if Blank) Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $36.78 Job Description Join a team that CARES! Here at ODMHSAS, we believe in I.C.A.R.E. - Integrity, Compassion, Accountability, Respect, and Excellence.  Our mission is to promote healthy communities and provide the highest quality care to enhance the well-being of all Oklahomans.  We take that very seriously - because we care! About the Position: The TCBH Nursing Department is hiring for a Registered Nurse that would provide direct professional nursing services to include nursing assessments, planning, interventions, evaluation, health related education, case management, and execution of the medical regime including administering medications and treatments prescribed by a medical provider. Job Type/Salary: * Open/Close dates: 4/15/25-Until filled * Full-time * Hourly payrate: (Level III)-$36.78 * Differentials when applicable * Primary hours: 6:30am-7:00pm; 6:30pm-7:00am * FLSA Status: Exempt * Primary Work Location/Department:  TCBH - Nursing Department * Vacancies: Multiple Minimum Qualifications and Experience: * RN III - Possession of a valid Oklahoma license as a registered nurse as approved by the Oklahoma Board of Nursing and two years of professional nursing experience in a field of nursing appropriate to the health care setting; or Registered Nurse license recognized by the Enhanced Nurse Licensure Compact (eNLC) and two years of professional nursing experience in a field of nursing appropriate to the health care setting. Special Requirements: * Applicant must be able to pass an OSBI background check. * Applicant must be willing and able to fulfill any job-related travel normally associated with this position and as such have a valid driver's license. * Upon a conditional offer of employment, Department of Mental Health and Substance Abuse Services applicants must submit to a physical examination and shall meet the physical examination requirements of occasionally lifting/carrying 50 pounds and able to push and pull a maximum force of 25 pounds. Great Reasons to Work with Us: ODMHSAS is proud to provide a robust benefits package designed to support our employees and their dependents.   Our benefits include: * Generous state paid benefit allowance to help cover insurance premiums * A wide choice of health insurance plans with no pre-existing condition exclusions or limitations * Flexible spending accounts for health care expenses or dependent care * Employee assistance programs and health and fitness programs * 11 paid holidays * 15 days of vacation and 15 days of sick leave the first year * Retirement Savings Plan with a generous match * Longevity Bonus for years of service * Student Loan repayment options * Training opportunities for CEU requirements About us:  Tulsa Center for Behavioral Health (TCBH) provides a supportive, safe and welcoming environment in which an array of integrated therapeutic interventions promotes an improved quality of life for consumers and the community. TCBH serves individuals eighteen years of age or older who present in a mental health crisis with or without substance abuse and are determined medically stable. We will transition soon into our new 140,000 square foot, 106-bed hospital, slated for completion in 2026. This state of the art facility, the Oklahoma Psychiatric Care Center, will feature a 24-hour crisis response Urgent Recovery Center and will be situated in the OSU Academic Medical District, near the new VA Hospital and the OSU Medical Center in downtown Tulsa. Drug and Alcohol Pre-employment and Pre-placement Testing:  Upon a conditional offer of employment, applicants for safety sensitive positions shall be required to submit to urinalysis to test for drugs. Appointment to a safety sensitive position shall be contingent upon a negative drug test result. THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME. Reasonable accommodation to individuals with disabilities may be provided upon request. The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. Read Less
  • Administrative Assistant  

    - Oklahoma City
    Job Posting Title Administrative Assistant Agency 127 COMMISSION ON... Read More
    Job Posting Title Administrative Assistant Agency 127 COMMISSION ON CHILDREN AND YOUTH Supervisory Organization Office of Planning and Coordination Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $41,832.00 Job Description Basic Purpose Positions in this job family are assigned responsibilities for providing administrative and operational support to program areas and agency leadership. This position supports day-to-day office operations, travel coordination, purchasing support activities, meeting, training and event logistics, records management, and communication with internal and external partners. Responsibilities may include maintaining records, preparing correspondence and reports, coordinating travel and meetings, supporting purchasing and invoice-related processes, and assisting with operational activities in accordance with agency and state policies and procedures. Typical Functions The functions performed in this position may include, but are not limited to, the following: * Provides administrative and operational support to program staff, leadership, committees, and special initiatives. * Coordinates office operations and administrative activities to support efficient program and agency functions. * Provides administrative support for correspondence, reports, meeting materials, and other departmental communications. * Organizes and maintains confidential and program-related files and records. * Supports communication and coordination with internal and external partners, vendors, stakeholders, and the public. * Schedules meetings, coordinates calendars, arranges appointments, and prepares meeting materials and documentation. * Assists with planning and coordination of meetings, trainings, conferences, and special events, including logistical support and vendor coordination. * Coordinates travel arrangements for staff, board members, and partners, including booking flights, hotels, conference registrations, and transportation arrangements. * Assists the Business Manager, Program Manager, and program staff with administrative and fiscal support activities in accordance with agency and state policies and procedures. * Supports purchasing and travel-related processes, including preparation of requisitions, purchase requests, travel documentation, conference registrations, invoice packets, and related administrative forms. * Assists with p-card purchasing activities, reconciliation documentation, receipt collection, and record maintenance in compliance with agency and OMES requirements. * Assists with tracking invoices, payments, purchasing documentation, and travel-related records to support program and agency operations. * Coordinates with agency fiscal staff, vendors, and external partners regarding travel logistics, purchasing documentation, invoice processing, and administrative follow-up items. * Maintains organized administrative, purchasing, travel, and financial support records and files. * Assists in preparing reports, presentations, spreadsheets, correspondence, and other administrative materials. * Reviews administrative documents and reports for completeness and accuracy and refers discrepancies or questions to appropriate staff as needed. * Utilizes computer software, databases, and technological systems to maintain records, track information, and provide requested information to staff and stakeholders. * Responds to inquiries from internal and external customers and provides information regarding agency programs, services, meetings, and activities. * Participates in projects, process improvement activities, and special assignments as needed. * May train or provide guidance to administrative support staff. Level Descriptor This is the full performance level where employees perform a variety of administrative and operational support duties requiring independent judgment, organization, attention to detail, and knowledge of agency procedures and state processes. Employees are expected to establish and maintain positive working relationships, respond to inquiries in written and oral form, coordinate administrative activities, and support the effective delivery of agency services. Work may include editing and auditing reports and administrative documents for accuracy, maintaining records, coordinating travel and meeting logistics, supporting purchasing-related processes, and participating in projects to improve office efficiency and operational effectiveness. Knowledge, Skills, Abilities, and Competencies Knowledge, Skills, and Abilities required at this level include: * Knowledge of modern office methods, administrative procedures, and business communications. * Knowledge of purchasing support processes, travel coordination, records management, and general office procedures. * Knowledge of business English, spelling, punctuation, and basic mathematics. * Knowledge of Microsoft Office applications and other office technology systems. * Ability to organize and prioritize multiple assignments and deadlines. * Ability to establish and maintain effective working relationships with internal and external partners, customers, vendors, and staff. * Ability to perform confidential work and maintain confidentiality. * Ability to interpret and apply agency and state policies and procedures. * Ability to review and process administrative and support documentation with accuracy and attention to detail. * Ability to communicate effectively in written and oral form. Education and Experience Education and Experience requirements at this level consist of a bachelor's degree plus one year of technical clerical, administrative, secretarial, fiscal support, or general office work, or an equivalent combination of education and experience. Special Requirements * Some in-state and out-of-state travel may be required. * May require proficiency in typing, keyboarding, and use of office technology systems. * May require use of state purchasing, travel, and financial systems. * May require possession and use of a state-issued purchasing card (p-card) in accordance with agency and OMES policies. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Read Less
  • Administrative Assistant II  

    - Oklahoma City
    Job Posting Title Administrative Assistant II Agency 131 DEPARTMENT... Read More
    Job Posting Title Administrative Assistant II Agency 131 DEPARTMENT OF CORRECTIONS Supervisory Organization DOC Empl Develop/Academy Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above. Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $42,445.52 Job Description Basic Purpose Positions in this job family are assigned responsibilities for providing administrative support to program areas and support functions or serve as an assistant to or provide administrative support to an administrator or an official. This may include responsibility for the administration of an agency program providing services to agency customers, maintaining various records, preparing correspondence, presentations, reports, or other materials, and performing or overseeing administrative operational functions such as bookkeeping or accounting, human resources, purchasing, contracts, or similar tasks. Typical Functions * Participates in projects as team member or team leader * Develops and implements special procedures * Initiates correspondence requiring knowledge of agency or program procedures and policies * Develops and maintains confidential or complex files * Interprets and advises internal and external customers on departmental or program rules, regulations, and laws * Administers, prepares, or oversees administrative operational functions, such as preparing invoices and payments of claims, requisitions, purchase orders, bookkeeping or accounting, and other fiscal duties * Represents agency, supervising official, or program area at meetings, conferences, or civic organizations * Coordinates activities with internal and external customers * Establishes educational and/or training programs * Interviews callers, arranges appointments, and performs other office tasks and duties * Utilizes advanced technological equipment and data processing equipment to provide requested information to internal and external customers; reviews coded and uncoded source documents; edits documents and reports; examines and verifies reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements, and resolves discrepancies and refers complex discrepancies to appropriate staff. * Trains or mentors other staff. * Supervises subordinate staff. This includes supervising an administrative, clerical or technical clerical unit or staff responsible for performing a variety of duties. Level Descriptor This is the full performance level where duties and responsibilities assigned are at the full performance level. Employees will establish and maintain positive working relationships, respond to internal and external customer inquiries according to applicable policies and procedures in written and oral form, perform assigned administrative and operational tasks, this may include editing and auditing various reports for accuracy and ensuring errors are corrected, inventory control and similar duties, and participate in team, unit, or office projects to improve the effectiveness and efficiencies in delivering agency services. Knowledge, Skills, Abilities and Competencies Knowledge, Skills, and Abilities required at this level include knowledge of spelling, punctuation, and business English; of business mathematics; of modern office methods and procedures; establishing and maintaining records; and major policies and procedures governing assigned programs. Ability is required to establish and maintain effective working relationships with internal and external partners, customers, and staff; perform confidential work and maintain confidentiality; and interpret and respond to inquiries at various levels of complexity in accordance with agency policy, in written or oral form. Education and Experience Education and Experience requirements at this level consist of a bachelor's degree plus one year of technical clerical, administrative, secretarial, or general office work, or an equivalent combination of education and experience. Special Requirements Some agencies may require frequent job-related travel for certain positions. Some agencies may require typing or keyboarding at a rate of 50 words per minute from printed copy. Some agencies may require a specific bachelor's degree or college hours. Some agencies may prefer a candidate with a specific bachelor's degree or college hours. Additional Job Description Professional Development This is not a remote position. Equal Opportunity Employment The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Read Less

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