Company Detail

Job Openings

• S

  Compliance Manager  

  State of Arizona

  - Phoenix

  Posted: 30/05/2026

  Apply Now

  DEPT OF HEALTH SERVICES The Arizona State Hospital (ASH) provides inp... Read More

  DEPT OF HEALTH SERVICES The Arizona State Hospital (ASH) provides inpatient psychiatric care to persons with serious mental illness who need long-term behavioral health care. ASH promotes hope and wellness for our patients and creates opportunities to participate in planning, delivering and evaluating services that assist with recovery. Treatment is individualized with goals that focus on education about an illness, instilling hope and improving one's overall quality of life. The Arizona State Hospital has a wide range of positions available, from our direct care staff, Nurses and Behavioral Health Technicians to Social Workers, Rehabilitation Specialist and Security to name a few. The Arizona State Hospital also offers 12 hour shifts for our Direct Care staff as well as some alternative work schedules, flexible hours for non-direct care staff. We offer a robust benefit package, including the ADHS Student Loan Assistance Program where eligible employees can receive up to $437.50 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans. Job Location: ARIZONA STATE HOSPITAL Address: 501 N. 24th Street Phoenix, AZ 85008 Posting Details: Salary: $70,634.30 Grade: 22 Closing Date: Open Until Filled Job Summary: The Compliance Manager coordinates with the Chief Compliance Officer (CCO) and other Compliance Managers to track the regulatory requirements for each licensed facility operated by the Arizona State Hospital. Conducts performance audits and mock surveys to evaluate ASH's compliance with regulatory standards. Develops audit tools, collaborates with subject matter experts to conduct mock surveys, compiles findings and deficiencies, and presents results to the ASH Compliance Committee. Researches hospital regulations, including state licensing rules, The Joint Commission accreditation standards, and Centers for Medicare & Medicaid Services (CMS) regulations. Supports ASH departments by providing research findings, feedback from mock surveys, and technical assistance to maintain regulatory compliance. Participates in hospital committees and meetings, including the Environment of Care Committee, Quality Department committees, and the Complaints, Grievances, and Appeals Committee. Conducts routine rounds throughout the ASH campus and patient units to assess compliance and address staff questions. Provides backup support to the CCO by serving as a point of contact for CMS, The Joint Commission, and state licensing surveyors. Assists the CCO in developing plans of correction in response to survey findings. Conducts focused audits at the request of the Executive Management Team and other departments. Facilitates annual contract and performance evaluations for ASH contractors and vendors. Participates in periodic meetings with ADHS Procurement to provide feedback on contract monitoring and enforcement. Reviews ASH policies, guides, and manuals to ensure alignment with regulatory requirements. Job Duties: What will I be doing in this job? − Conducts performance audits/mock surveys to evaluate ASH's compliance with regulatory requirements. Develops audit tools, collaborates with subject matter experts to conduct mock surveys, compiles survey findings and deficiencies, and reports findings to the ASH Compliance Committee. − Researches hospital regulations, including state licensing rules, The Joint Commission accreditation standards, and Centers for Medicare and Medicaid (CMS) regulations. Supports other departments at ASH by providing research findings, feedback from mock surveys, and technical assistance to sustain compliance with regulatory requirements. Reviews ASH policies, guides, and manuals for consistency with regulatory requirements. − Participates in hospital committees/meetings, including the Environment of Care Committee, Quality Department committees, and Complaints, Grievances, and Appeals Committee. − Conducts periodic rounds throughout the ASH campus and patient units to evaluate compliance and address staff questions. − Provides backup support to the CCO by serving as a point of contact for CMS, The Joint Commission, and state licensing surveyors. Coordinates with the CCO in the development of plans of correction in response to survey findings. − Conducts focused audits, as requested by the Executive Management Team and other hospital departments. − Facilitates contract evaluations/performance evaluations of ASH contractors/vendors, which must be completed at least annually. Participates in periodic meetings with ADHS Procurement to provide feedback on contract monitoring and enforcement − Other duties as assigned as related to the position (typically 5% - 10%) Knowledge, Skills & Abilities (KSAs): Knowledge of: − Health care policy review and development. − Joint Commission standards, Medicare regulations, and State licensing rules. − Audit practices. − Health records, including electronic health records. − Contract development, oversight, and enforcement. − Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies. Skill in: − Developing audit tools. − Researching and interpreting health care regulations. − Communicating effectively with other departments regarding deficient practices/non-compliance. − Presenting findings in an oral and written format. Ability to: − Apply hospital rules, regulations, and standards to ASH policies and procedures. − Draft plans of correction. − Collaborate with other departments in implementing plans of correction. − Represent ASH during surveys with regulatory entities. − Objectively evaluate contract performance. − Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination. Selective Preference(s): The ideal candidate will have: − Bachelor's degree in health related field and 4 years' experience working with regulatory agency rules, regulations, and standards. A Master's degree in a field appropriate to the assignment may substitute for one year of the required experience. Pre-Employment Requirements: * A State Hospital employee must be able to obtain a valid Level One Fingerprint Clearance Card pursuant to A.R.S. § 41-1758.07. Driving is required for State Business. * Employees who drive on state business require possession of and the ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license checks, must maintain acceptable driving records and must complete any driver training (See Arizona Administrative Code R2-10-207.11). If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: − Affordable medical and dental insurance plans − Paid vacation and sick time − Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program) − 10 paid holidays per year − Wellness program and plans − Life insurance − Short/long-term disability insurance − Defined retirement plan − Award winning Infant at Work program − Credit union membership − Transit subsidy − ADHS Student Assistance Pilot Program Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27 week wait period for contributions to begin. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 220-6462. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification. Read Less

  Apply Now
• S

  ADMINISTRATIVE SERVICES OFFICER 1  

  State of Arizona

  - Phoenix

  Posted: 30/05/2026

  Apply Now

  DEPT OF ENVIRONMENTAL QUALITY We are looking for results-oriented, dr... Read More

  DEPT OF ENVIRONMENTAL QUALITY We are looking for results-oriented, driven individuals with a thirst for problem solving. At Arizona Department of Environmental Quality (ADEQ) our mission is to protect and enhance public health and the environment in Arizona. Through consistent, science-based environmental regulation; and clear, equitable engagement and communication; with integrity, respect and the highest standards of effectiveness and efficiency. Because Arizonans treasure the unique environment of our state and its essential role in sustaining well-being and economic vitality, today and for future generations. We are currently looking for employees who are committed to our Agency, passionate to excel in their career and engaged in our mission. Only this caliber of employee will be successful in driving our Agency towards accomplishing our mission. ADMINISTRATIVE SERVICES OFFICER 1~Business & Finance Job Location: Address: MISSION PARTNERS ~ 1110 W. WASHINGTON STREET, PHOENIX, AZ 85007 Posting Details: Salary: $50K-$55K Grade: 19 Closing Date: Open until filled Job Summary: We have an immediate opening for a Billing and Collections Specialist (ASO 1) in our Business & Finance Unit, Mission Partners Division. Key Responsibilities * Perform billing and data entries into key systems and external files * Manage collections outreach and respond to inquiries * Complete assigned collection calls and monitor collections progress, including researching disputes * Conduct skip tracing and update customer contact information * Assist with mailings and check deposits * Preparation of reports, charts, reconciliation, and other accounting related duties as needed THIS IS AN IN-OFFICE POSITION BASED OUT OF THE PHOENIX OFFICE. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: * Oversee the precise and punctual production of invoices for air programs, water, waste, and sundry invoices as needed * Maintain accurate billing records, assist with billing questions or reconciliations, and provide program feedback regarding billing completion * Perform skip tracing to research and update customer contact information for returned mail and invalid email addresses, ensuring follow-up and resolution * Engage in collection efforts, including call drives, customer outreach, and managing customer inquiries and disputes * Document collections progress by updating customer call notes, collection logs, and boards in the appropriate system * Assist with clerical collections/billing functions, including demand letter mailings, daily mail opening, and processing check logs/deposits * Update and produce reports, reconciliations, and support other accounting duties as needed Knowledge, Skills & Abilities (KSAs): KNOWLEDGE * Comprehensive knowledge of general accounting principles * Possess or acquire the ability to rigorously apply the principles, concepts, and methods of government accounting, specifically regarding accounts receivable and collection processes * Proficiency in the methods and techniques utilized for effective debt collections * Ability to research and compile complex information to support informed decision-making * Familiarity with state statutes, rules, and regulations as they pertain to department and section operations * Understanding of state government and department organizational structures * Strong commitment to maintaining professional standards regarding confidentiality * Proficiency in Microsoft Office and G-Suite/Workplace applications SKILLS * Strong communication skills; both oral and written * Utilize critical thinking skills to ensure precise data entry across multiple systems and resolve any emerging issues * Proficiency in intermediate Excel and computer applications to support data-driven financial decisions * Efficiently and accurately perform data entry tasks while maintaining data integrity * Collaborate effectively as a team member across various divisions to establish positive relationships * Adapt quickly to shifting assignments and demonstrate flexibility in a dynamic work environment * Maintain high performance and professional standards while meeting strict deadlines under pressure * Possess a high degree of attention to detail to ensure the accuracy of all reports and data validation * Research and compile information to assist in automating data validation and requirements gathering * Efficiently organize and prioritize a diverse daily workload through effective time management * Possess the analytical capacity to perform statistical and abstract analysis for informed decision-making * Provide timely, tactful, and diplomatic customer service while interacting with a wide range of internal and external customer ABILITY * Utilize critical thinking skills to ensure precise data entry across multiple systems and resolve any emerging issues * Possess or acquire the ability to rigorously apply ADEQ AMS Lean principles and tools to maximize customer value while minimizing resource use and fostering continuous problem-solving * Maintain high performance and professional standards while meeting strict deadlines under pressure * Demonstrate strong personal initiative and the analytical capacity to solve complex problems independently with minimal guidance * Efficiently organize and prioritize a diverse daily workload, adapting quickly to shifting assignments * Collaborate effectively as a team member across various divisions to establish positive relationships with the public and agency personnel * Provide timely, tactful, and diplomatic responses to all inquiries while ensuring tasks are completed with total accuracy * Exercise sound judgment and provide regular, prompt updates on work status and potential issues Selective Preference(s): * Preferred Bachelor's degree or equivalent industry experience * 2-5 years of administrative, accounting or accounts receivable experience or in a related field Pre-Employment Requirements: If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: Among the many benefits of a career with the State of Arizona, there are: * 10 paid holidays per year * Accrual of sick and annual leave beginning at 12 and 13 days per year respectively for full-time employees * Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). * A top-ranked retirement program with lifetime pension benefits * A robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability * An incentivized commuter club and public transportation subsidy program * We promote the importance of work/life balance by offering workplace flexibility * We offer a variety of learning and career development opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: ASRS Contact Us: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting HPO@azdeq.gov. Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Read Less

  Apply Now
• S

  LEGAL ASSISTANT II  

  State of Arizona

  - Phoenix

  Posted: 30/05/2026

  Apply Now

  ARIZONA BOARD OF NURSING The mission of the Arizona State Board of Nu... Read More

  ARIZONA BOARD OF NURSING The mission of the Arizona State Board of Nursing is to protect and promote the welfare of public by ensuring that each person holding a nursing license or certificate is competent to practice safely. The Board fulfills its mission through the regulation of the practice of nursing and the approval of nursing education programs. The mission, derived from the Nursing Practice Act, supersedes the interest of any individual, the nursing profession, or any special interest group. LEGAL ASSISTANT II Job Location: 1740 West Adams Street Suite 200 Phoenix, Arizona 85007 Posting Details: Hourly Pay Range: $18.00 - $24.00 Grade: 17 This position will remain open until business needs are met Job Summary: Supporting Board attorneys and staff related to Nursing Board cases for settlements, investigations, and hearings in the administrative courts. Growth opportunity available. Major Responsibilities / Essential Functions: * Interaction with Board staff, Nurses, Applicants, Opposing Counsel and Assistant Attorney Generals: Providing updates on communications, obtaining evidence, updating Board staff, and assisting with inquiries * Investigation & Document/Subpoena Support: Assisting in obtaining information and evidence (including subpoenas); tracking and following up on responses * Administrative: Manage internal calendars, meetings, and agendas; respond to external emails/calls; coordination of third-party vendors/contractors * Filing and Submissions: Preparing and submitting legal documents to the Office of Administrative Hearings (OAH) or administrative agencies * Case Management: Organizing and managing case files, maintaining documentation, gathering evidence, and preparing correspondence * Document Preparation: Prepare legal documents such as complaints, motions, consent agreements, orders, and correspondence * Compliance Monitoring: Ensuring that the Board of Nursing practices adhere to state and federal laws * Other duties as assigned related to the position Knowledge, Skills & Abilities (KSAs): Knowledge: * The functions and jurisdictions of local, State, and Federal courts and related agencies, legal termination and procedures * The methods and techniques for writing, reports and other documents in established formats * Knowledge of the concepts, terminology, principles, and procedures of Administrative law * The use of statutes, codes, and other legal resources Skills: * Proficiency in legal software, case management systems, Google Docs and Microsoft Office Suite * Strong communication skills, both written and verbal * Excellent organizational skills and attention to detail * Strong research and writing skills * Strong analytical reasoning skills * High level of professionalism * Meticulous attention to detail Ability: * Work as part of a team and be able to proactively and independently carry out own duties in support of the team's mission * Establish and maintain work relationships with representatives federal, state, and local government agencies * Be able to see issues as opportunities for growth in both self, systems, and relationships, and desire such * Be able to maintain attention and actively listen for long periods of time * Be able to manage multiple caess and deadlines simultaneously * Be responsible, sensitive, and ethically observe confidentiality * Write legal documents/reports Education & Experience: Required: * Educational level at a minimum of an Associate degree or minimum of 5 years of legal assistant or legal secretary experience is required Preferred: * An Associate degree in paralegal studies or a Bachelors degree in a major related to law Pre-Employment Requirements: * Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) * Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Benefits: The State of Arizona offers a comprehensive benefits package to include: * Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance * Life insurance and long-term disability insurance * Vacation plus 10 paid holidays per year * Health and dental insurance * Retirement plan * Sick leave Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: * Positions in this classification participate in the Arizona State Retirement System (ASRS) * Please note that enrollment eligibility will become effective after 27 weeks of employment Contact Us: * If you have any questions, please feel free to contact Angie Jakubowski at ajakubowski@azbn.gov for assistance Read Less

  Apply Now
• S

  CIVIL RIGHTS COMPLIANCE OFFICER 3  

  State of Arizona

  - Phoenix

  Posted: 30/05/2026

  Apply Now

  DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona.... Read More

  DEPARTMENT OF ECONOMIC SECURITY Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona. DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life. CIVIL RIGHTS COMPLIANCE OFFICER 3 Job Location: Office of the Director (OOD) 1717 West Jefferson Street, Phoenix, Arizona 85007 Posting Details: Salary: $55,225.04- $61,591 Grade: 21 Closing Date: May 19, 2026 Job Summary: Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view 'Our DES' video. Come Join the DES Team! The Department of Economic Security, Office of the Director, is seeking an experienced and highly motivated professional to join our team as a Civil Rights Compliance Officer 3. This position will serve as an ADA Title II and Language Access Coordinator. It focuses heavily on performing all aspects of compliance with ADA Title II and having a strong understanding of current laws and regulations related to disability discrimination. It will coordinate and monitor efforts to fulfill the agency's compliance related to Public accommodations under Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act and ensure language access requirements are met under the agency's Language Access program. This position focuses on administering or coordinating compliance with the requirements of the Americans with Disabilities Act, including but not limited to managing requests for accommodations for individuals with disabilities. If you are familiar with the process and have experience in this field, this is the job for you. This position may offer the ability to work remotely within Arizona based upon the department's needs and continual meetings of expected performance measures. The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance. Job Duties: * Plans, implements, and performs all aspects of compliance with ADA Title II regulations and Language Access program requirements to ensure that individuals have the opportunity to participate in all agency programs, services, and activities. * Work with ADA Liaisons to provide guidance and train to ensure division policies and procedures align with ADA Title II requirements. * Develops an active ADA Transition Plan and Language Access Plan to manage the self-evaluation process of the programmatic barriers in all programs, services, and activities offered by the agency and address findings. * Works with internal stakeholders and liaisons to provide guidance, facilitate technical assistance, and assists with developing methods for overall implementation and compliance of Title II and language access requirements. * Develop and maintain relevant agency policies and procedures, forms, and notifications to ensure that accessibility is integrated into the agency's daily operations, policies, training, and public information. * Establish and maintain a procedure to receive and assess requests for disability and language accommodation from the public and respond to complaints of noncompliance. * Participate in research and attend regular meetings and workshops related to the assigned areas of responsibility to stay abreast of new guidance, trends, and innovations. * Performs on-site visits to assess compliance according to established schedules, identifies noncompliance, and prepares findings report with required corrective action. * Provide support in other areas of compliance overseen by the Office of Equal Opportunity to ensure adherence to legal authorities and regulations, including conducting desk reviews or on-site visits, researching deficiencies, grievances, and complaints, and write summaries of findings. Knowledge, Skills & Abilities (KSAs): Knowledge of: * Strong knowledge of current laws, rules, regulations, policies, and procedures related to disability discrimination * Comprehensive knowledge of ADA Title II (Public Accommodations), Section 504 of the Rehabilitation Act, and federal and state laws and regulations governing equal access to federally funded programs, services, and activities, including, but not limited to, Title VII of the Civil Rights Act and the Arizonans with Disabilities Act. * Develop, implement, and monitor agency-level ADA Title II programs and policies * Principles and practices of compliance monitoring, review, and techniques * Principles and techniques of training and persuasive presentation of ideas and concepts in both oral and written formats Skills In: * Strong organizational and time management skills with the ability to work on multiple projects simultaneously * Strong critical thinking skills, adaptable to new approaches and provide innovative solutions to intricate problems * Self-starter who can take initiative and work both individually and collaboratively as part of a team * Reliable and self-directed team member with a strong ability to identify and propose solutions to unexpected obstacles and challenges * Works well under pressure and able to effectively prioritize tasks to keep focused amidst shifting timelines and needs * Effective, persuasive, and empathetic communicator in large and small group settings Ability to: * Establish and maintain effective relationships with internal and external stakeholders, community organizations, local advocacy groups and team members * Communicate clearly and effectively, both verbally and in writing, with coworkers, agency personnel, contractors, government agencies, community partners, and the public * Evaluate program activities, identify issues, and develop effective plans and solid recommendations for program improvement * Analyze and produce data and assess metrics for office and prepare clear and concise reports. * Coordinate and prioritize multiple projects while effectively managing time * Train and provide technical assistance * Exercise sound independent judgment * Maintain confidentiality Selective Preference(s): * Three (3) years of experience working with people with disabilities and providing accommodation in a public setting. * Possession of an ADA Coordinator Training Certification (ACTCP). Pre-Employment Requirements: * This position may require driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver's license, complete all required training, and successfully pass all necessary driver's license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11). * Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions. * All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The Arizona Department of Economic Security offers a comprehensive benefits package to include: * Affordable medical, dental, life, and short-term disability insurance plans * Participation in the Arizona State Retirement System (ASRS) and long-term disability plans * 10 paid holidays per year * Vacation time accrued at 4.00 hours bi-weekly for the first 3 years * Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). * Sick time accrued at 3.70 hours bi-weekly * Deferred compensation plan * Wellness plans * Tuition Reimbursement * Stipend Opportunities * Infant at Work Program * Rideshare and Public Transit Subsidy * Career Advancement & Employee Development Opportunities By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion. Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments. On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates. Contact Us: For questions about this career opportunity, please contact us at (480) 578-5841 or email lashandabrown@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 578-5841 or lashandabrown@azdes.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. Read Less

  Apply Now
• S

  CUSTOMER SERVICE REPRESENTATIVE IV  

  State of Arizona

  - Phoenix

  Posted: 30/05/2026

  Apply Now

  ARIZONA BOARD OF NURSING The mission of the Arizona State Board of Nu... Read More

  ARIZONA BOARD OF NURSING The mission of the Arizona State Board of Nursing is to protect and promote the welfare of public by ensuring that each person holding a nursing license or certificate is competent to practice safely. The Board fulfills its mission through the regulation of the practice of nursing and the approval of nursing education programs. The mission, derived from the Nursing Practice Act, supersedes the interest of any individual, the nursing profession, or any special interest group. CUSTOMER SERVICE REPRESENTATIVE IV * This position will be in-office only* Job Location: 1740 West Adams Street Suite 200 Phoenix, Arizona 85007 Posting Details: Hourly Pay Range: $15.34 - $21.50 Grade: 17 This position will remain open until filled Job Summary: Performs senior level or lead customer service activities. The CSR 4 handles the most complex customer service complaints, inquires, and issues. Performs the complete range of agency customer service functions within the work section. May be responsible for training staff and monitoring work flow within the agency. Provide customer service in person, by written correspondence, and over the phone to licensees, applicants and the general public. Perform licensing and registration functions and a complete range of agency customer service functions. Provide technical assistance and procedural guidance to CNA, LNA, CMA, LP, RN, and AP applicants/ licensees. Issue CNA/LNA/CMA licenses/certificates, process name/address changes and license status changes. Review all documents submitted in regards to a license to ensure all requirements are met prior to issuing the license. Job Duties: * Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly. Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts, and document all interactions * Provide information to customers in response to inquiries about licensing, certifications, and other Board program areas. Review and process applications and payments. Explain how to use the State and National websites for renewals, verification of license, certification and status information, and solve customer service application issues * Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience. Participate in process improvement projects by lending expertise and assistance to promoting and implementing initiatives to improve business process * Other duties as assigned as related to the position Knowledge, Skills & Abilities (KSAs): Knowledge: * 2+ years of experience in a customer service call center required Skill: * Experience with multi line telephones, on-line ticketing systems and personal computers Ability: * Ability to work well with others; think critically to formulate customer solutions to complex issues Pre-Employment Requirements: Driving Requirements: * Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) * Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. Benefits: The State of Arizona offers a comprehensive benefits package to include: * Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance * Life insurance and long-term disability insurance * Vacation plus 10 paid holidays per year * Health and dental insurance * Retirement plan * Sick leave Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: * Positions in this classification participate in the Arizona State Retirement System (ASRS) * Note that enrollment eligibility will become effective after 27 weeks of employment Contact Us: * If you have any questions, please feel free to contact Shawn McConnell at staffing@azdoa.gov for assistance Read Less

  Apply Now
• S

  Health Program Manager 2  

  State of Arizona

  - Phoenix

  Posted: 30/05/2026

  Apply Now

  DEPT OF HEALTH SERVICES The Arizona Department of Health Services pro... Read More

  DEPT OF HEALTH SERVICES The Arizona Department of Health Services promotes and protects the health of Arizona's children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans. FDA TOBACCO INSPECTOR Job Location: Address: 150 N 18th Ave. Phoenix, AZ 85007 Posting Details: Salary: $56,650 Grade: 21 Job Summary: The position will serve as a Lead Inspector, to ensure that the annual goals and deliverables relating to the program can be achieved. This position would be responsible for conducting all inspections in the retail environment. As well as the back-up for the Program Coordinating duties when the Program Coordinator is absent. These duties include assigning inspections to the entire FDA Tobacco Team, closing out all completed inspections, compiling and submitting reports, invoices and inquiry responses to the FDA, attending meetings on behalf of the Program and submitting vehicle mileage reports. This position will also oversee all trainings for minors, adult coordinators and new FDA staff. Lead Inspector will also serve as the liaison between the program, Community Based Organizations, the Arizona Attorney General's office and the Counties in order to plan and coordinate state-wide inspections. In addition, this position is also responsible for completing all tasks required by Inspectors which include conducting tobacco inspections for compliance with sections 907(a)(1 )(A) and 911 of the Federal Control Act, assisting in enforcement activities if required by the FDA, traveling throughout the State, and other duties as assigned. Responsible for being the back-up Program Coordinator, overseeing and conducting training of subcontractors and staff, and conducting undercover by (with minors) and advertising and labeling inspections for compliance with sections 907(a)(1 )(A) and 911 of the Federal Control Act, educating retail tobacco proprietors regarding current federal tobacco control laws and regulations, and submitting quarterly reports and other documents as needed. This position is required to travel frequently in-state: including nights, overnight stays, and some weekends will be required to perform certain duties. A flexible and varied schedule is necessary Job Duties: Conducting undercover buy (with minors) and advertising and labeling inspections for compliance with sections 907(a)(1 )(A) and 911 of the Federal Control Act. Manage quota for Synar inspections annually and maintain communication with the Program's Synar data manager. The Lead Inspector will ensure that the annual goals and deliverables relating to the program will be achieved. Office duties, such as completing logs and inspections, scheduling/mapping inspections, and preparing quarterly reports. Lead Inspector will also serve as the liaison between the program, Community Based Organizations, the Arizona Attorney General's office and the Counties in order to plan and coordinate state-wide inspections. Serving as back-up Program Coordinator; duties include assigning inspections to the entire FDA Tobacco Team, closing out all completed inspections, compiling and submitting reports, invoices and inquiry responses to the FDA, attending meetings on behalf of the Program and submitting vehicle mileage reports. Conducting training for all subcontractors and staff, coordinating Inspections and staffing needs with outside agencies. Other duties as assigned as related to the position (typically 5% - 10%) Knowledge, Skills & Abilities (KSAs): Knowledge of: * Understanding of and familiarity with State and Federal tobacco control laws. - Public health principles, environmental health and regulatory inspection procedures. * Knowledge may be acquired through education or on-the-job training and experience in a field such as public health, environmental health, or tobacco control. * Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies. Skill in: * Analytical & critical reading skills and writing skills. * Communication skills, organizational and interpersonal skills. * Planning and coordinating skills. * Skills may be acquired in a variety of on the-job and academic experiences and professional certifications, such as a Registered Sanitarian. Ability to: * Demonstrated ability to communicate information both orally and in writing. * Exercise sound judgment in making decisions with regards to compliance and enforcement. * Support a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of public, employment, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination. Selective Preference(s): Bachelor's Degree in a science related to public or environmental health with 3 years experience with regulatory investigations and compliance enforcement. Pre-Employment Requirements: Candidate will be required to have a valid Arizona Driver's License and undergo a criminal and driving background check. The successful candidate must be legally authorized to work in the US and will be expected to become a commissioned officer of the U.S. Department of Health and Human Services, Food and Drug Administration {FDA), under the authority of the Federal Food, Drug, and Cosmetic Act. Candidate will be working with minors and must clear an FDA background check. Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (See Arizona Administrative Code R2-10-207.12) If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: The State of Arizona provides an excellent comprehensive benefits package including: − Affordable medical and dental insurance plans − Paid vacation and sick time − Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). − 10 paid holidays per year − Wellness program and plans − Life insurance − Short/long-term disability insurance − Defined retirement plan − Award winning Infant at Work program − Credit union membership − Transit subsidy − ADHS Student Assistance Pilot Program Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your contribution. In other words, you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin. Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing virginia.hassard@azdhs.org. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification. Read Less

  Apply Now
• S

  ADMINISTRATIVE ASSISTANT I  

  State of Arizona

  - Tucson

  Posted: 29/05/2026

  Apply Now

  ATTORNEY GENERAL (DEPT OF LAW) ADMINISTRATIVE ASSISTANT I Job Locati... Read More

  ATTORNEY GENERAL (DEPT OF LAW) ADMINISTRATIVE ASSISTANT I Job Location: Address: Various - Statewide Posting Details: Salary: $36,700 Grade: 13 Closing Date: Open Until Filled Job Summary: The Arizona Attorney General's Office Child and Family Protection Division/Protective Service Section is seeking an Administrative Assistant I to provide administrative support to the Legal Counsel, Legal Assistants, and other unit staff members. Remote Options: This position may be eligible for Remote Work two days a week. Job Duties: This position will be responsible for organizing and maintaining the data related to case assignments, which includes validating data, calendars, deadlines and assignments in various databases and websites. Responsible for the collection of data from the client agency, courts, attorneys and other legal professionals: and timely scanning and data entry/docketing into the AGO database. Also responsible for routine office practices and procedures; updating and maintaining confidential information; and composing a variety of correspondence, reports, notices and forms. Knowledge, Skills & Abilities (KSAs): Knowledge of computers, Microsoft Office software, and the ability to generate databases/spreadsheets and word processing documents as required. Skills: Perform detailed work with a high degree of accuracy within stringent deadlines Prioritize effectively Demonstrate clear communication orally and in writing Abilities: Ability to work with interruptions and adapt to changing priorities Ability to work as part of a team Ability to perform detailed work with a high degree of accuracy and exercise good judgment in safeguarding sensitive and confidential information Ability to learn basic legal terminology Ability to work independently Ability to analyze and resolve average difficulty problems Ability to plan, analyze and coordinate a variety of activities and establish appropriate priorities Ability to compile data and incorporation of data into a written report Selective Preference(s): Two years responsible experience in a position requiring skill in oral and written communication, initiative, judgement and independence in the performance of duties. Pre-Employment Requirements: * Travel may be required for this position. A valid Arizona Driver's License is required, along with consent to have your driving record run periodically. * All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account. Benefits: The Attorney General's Office offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: * Positions in this classification participate in the Arizona State Retirement System (ASRS). * Please note, enrollment eligibility will become effective after 27 weeks of employment. Contact Us: If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov. During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at (602) 542-8056 or via e-mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000. Read Less

  Apply Now
• S

  ADMINISTRATIVE ASSISTANT I  

  State of Arizona

  - Tucson

  Posted: 29/05/2026

  Apply Now

  ATTORNEY GENERAL (DEPT OF LAW) ADMINISTRATIVE ASSISTANT I Job Locati... Read More

  ATTORNEY GENERAL (DEPT OF LAW) ADMINISTRATIVE ASSISTANT I Job Location: Address: VARIOUS - STATEWIDE Posting Details: Salary: $36,700 Grade: 13 Closing Date: Open Until Filled Job Summary: The Arizona Attorney General's Office Child and Family Protection Division/Child Support Services Section is seeking an Office Assistant to provide entry-level support for all levels of staff in the Unit including one or more Assistant Attorneys General. This position will be responsible for logging cases in and out of the office and creating working files; gathering and organizing working files for upcoming hearings; cross-referencing cases against calendars provided by the court and case management database; assisting with trial preparation; obtaining documents from court personnel and records department; following through with post-hearing documentation; entering calendar events, deadlines, and case activities in case management database (AZCARES) to track progression of activities, reflect case status and generate follow through action; filing documents in the appropriate working files; organizing and scanning case-related documents into the imaged case file; logging incoming correspondence into AZCARES; mailing case related documents to parties; answering and routing telephone calls on a multi-line phone system and taking messages as appropriate. Remote Options: This position may be eligible for Remote Work two days a week. Job Duties: This entry-level position will be responsible for handling incoming calls, filing and organizing records, creating file folders and labels, locating and retrieving requested files, entering data into the case management system, processing USPS and electronic mail, researching returned mail, scanning, requesting documents from court personnel and records department, performing general office clerk duties, and other duties as assigned by management. Duties involve reviewing, creating, and processing materials and information that are confidential by federal and state laws. Knowledge, Skills & Abilities (KSAs): * Knowledge of Microsoft Office software * Experience operating multi-line phone systems * Strong customer service skills * Effective organization and time-management skills * Demonstrate clear communication orally and in writing * Ability to work with interruptions and adapt to changing priorities * Ability to work independently and as part of a team * Ability to perform detailed work with a high degree of accuracy * Ability to follow policies and confidentiality requirements * Ability to accurately input documentation into case management system * Ability to interact positively with client, public and co-workers Selective Preference(s): Pre-Employment Requirements: * All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted by the Office and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check. Your record does not automatically constitute a bar to employment. Factors such as, but not limited to, age at time of offense and age of offense, as well as the relationship between the offense and the job for which you apply will be taken into account. Benefits: The Attorney General's Office offers a comprehensive benefits package to include: Sick leave Vacation with 10 paid holidays per year Health and dental insurance Retirement plan Life insurance and long-term disability insurance Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: * Positions in this classification participate in the Arizona State Retirement System (ASRS). * Please note, enrollment eligibility will become effective after 27 weeks of employment. Contact Us: If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov. During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG's Human Resources Office at (602) 542-8056 or via e-mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non-discrimination policies: Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone: (602) 542-8056, Fax: (602) 542-8000. Read Less

  Apply Now
• S

  Executive Operations Coordinator  

  State of Arizona

  - Phoenix

  Posted: 29/05/2026

  Apply Now

  LOTTERY COMMISSION The Arizona Lottery is a sales-oriented, governmen... Read More

  LOTTERY COMMISSION The Arizona Lottery is a sales-oriented, government enterprise established through citizen initiative and public vote. Since 1981, its mission has remained constant; generating revenue for education, health and public welfare, economic and business development, and the environment. Executive Operations Coordinator Job Location: Address: 4740 E. University Drive Phoenix, AZ 85034 Posting Details: Salary: $57,000 - $67,000 Midpoint Grade: 22 Closing Date: Open Until Filled Job Summary: Reporting to the Deputy Director, this position drives operational excellence by providing guidance and administrative support to the agency's operations. This position provides high-level administrative support, strategic oversight, and special projects for the executive office. This includes managing calendars, coordinating schedules and stakeholder meetings, and overseeing daily operations and emerging initiatives. Job Duties: Provides direct support to executive leadership and emerging initiatives and special projects, including assists with agency operations, internal and external communications, scheduling, meeting coordination, dashboard and reporting management, working across the organization and with external partners to manage all related details and logistics. Develops project summaries, communicates information, and keeps all executive team stakeholders engaged on status updates. Manages special projects as assigned by the Deputy Director. As needed, supports the agency's operation with state travel coordination, fleet management, Arizona Procurement Portal, public commission meeting logistics, strategic planning initiatives, and execution of executive priorities. Supports the executive office and agency day-to-day administrative activities, including answering phones, ordering supplies, scheduling, coordinating meetings, and handling internal and public inquiries. Assist with strategic operations and initiatives through project coordination, planning, scheduling, execution, monitoring, agency awareness and communications, and closing of projects. Also assist with the agency's strategic planning, scorecard reporting, and managing special projects as assigned by the Deputy Director. Prepares, proofs, and formats documents, correspondence, memos, meeting notices, agendas, charts, presentations, forms and spreadsheets requested by the Executive Team. Establishes and maintains systems for retention of electronic and physical files. Other duties as assigned as related to the position (typically 5% - 10%). Knowledge, Skills & Abilities (KSAs): * Knowledge of the lottery and gaming industry in both the United States and internationally. * Knowledge of and ability to apply the Arizona Administrative Code, state and federal statues and other industry standards to the agency. * Knowledge of product/project proposal process. * Knowledge of public administration. * Knowledge of customer service concepts * Knowledge of Fleet Management. * Knowledge of Record Retention. * Comprehensive writing skills, to include the production of timely and accurate data, proposals, policies and procedures. * Project proposal negotiation skills and the ability. * Effectively communicate ideas and address concerns to various stakeholders, vendors and employees. * Computer literacy with working knowledge of Google Suites, Internet and database usage and ability to learn other computer programs as necessary. * Excellent verbal and written communication. * Excellent organizational skills. * Clear and precise interpersonal skills. * Ability to apply time management skills in an effective manner, across multiple projects and competing agency priorities. * Ability to identify potential risk or loss across the agency and implement appropriate countermeasures. * Ability to prioritize, plan, analyze, and coordinate projects. * Ability to identify the needs of the agency. * Ability to manage complex projects. * Ability to complete assignments and respond to various situations. * Ability to work independently or as part of a team. * Ability to provide excellent customer service. * Ability to maintain effective business relationships. * Ability to multi-task. * Ability to prioritize and meet deadlines. Selective Preference(s): N/A Pre-Employment Requirements: Valid Arizona Driver's License Benefits: The Arizona Department of Administration offers a comprehensive benefits package to include: * Sick leave * Vacation with 10 paid holidays per year * Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program). * Health and dental insurance * Retirement plan * Life insurance and long-term disability insurance * Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: The Arizona State Retirement System has served teachers and government workers for more than 75 years through periods of growth and economic downturns and has always met its obligations of paying monthly benefits to our retirees as it is outlined in the Arizona Constitution and State Law. Contact Us: If you have any questions please feel free to contact Arizona Lottery Human Resources at HR@AZLottery.gov for assistance. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Read Less

  Apply Now
• S

  Board of Appeals Clerk  

  State of Arizona

  - Phoenix

  Posted: 29/05/2026

  Apply Now

  LAND DEPARTMENT Since its inception in 1915, the Arizona State Land D... Read More

  LAND DEPARTMENT Since its inception in 1915, the Arizona State Land Department has been entrusted with managing approximately 9.2 million acres of State Trust lands scattered throughout Arizona. The Common Schools (K-12) are the largest beneficiary entitled to approximately 87% of the land and receiving close to 90% of State Trust Land revenues. Through the application of sound stewardship, and effective business management principles, the Land Department can succeed in its mission of responsibly managing the assets of a multi-generational perpetual Trust in alignment with the interests of the beneficiaries and Arizona's future. Are you ready to join us in our mission? Please apply today! For general information, visit our website: www.azland.gov 1110 W. Washington St, Phoenix, AZ 85007 Board of Appeals Clerk Job Location: 1110 W. Washington St. Phoenix, AZ 85007 Posting Details: Salary: $50,000 - $55,000 Grade: 19 Closing Date: Open until business needs are met Job Summary: Under the direction and guidance of the Arizona State Land Department (ASLD) Administrative Procedures and Information Section (APIS) Manager, this Program Project Specialist 2 position serves as the Clerk to the Board of Appeals and the Selection Board. This role is responsible for coordinating the distinct programs related to ASLD's legal, litigation, administrative hearings and settlement conferences. In this capacity, this position supports the agency's sections with notices and orders to create consistent and accurate messaging. This role also provides support to the public-facing customer service desk with record requests and other document-related needs. This position is in-office, 8:00am - 5:00pm, Monday thru Friday. Job Duties: * Clerk to the Board of Appeals. Provides technical assistance to the five public board members appointed by the Governor's Office, including appeals of appraisals and reclassification of lands. Coordinate monthly meetings; posting on public notice boards and websites, transfer of monthly board packet items with the Real Estate Division, and making travel arrangements as needed. Develop effective monitoring and evaluation procedures to assure program conformance and integrity. Travel when necessary. * Coordinates with sections and the Attorney General's Office when creating notices and orders to ensure quality control and accurate messaging. Track mailings of issued notices and orders, ensure copies are posted to the appropriate files. * Serves as backup to the other positions in the Administrative Procedures & Information Section, including the Customer Service 3 Representatives and Program Project Specialist 1. * Assists the Administrative Procedures & Information Section Manager with pulling and reviewing documents for public record requests. Redact documents as necessary to prepare for production. * Informs the agency when appeals are received. Track and coordinate the scheduling of hearings before the appropriate body, including the Board of Appeals and Office of Administrative Hearings. Coordinate responses with the appropriate agency staff and the Attorney Genera's Office. Develop effective monitoring and evaluation procedures to assure program conformance and integrity. * Maintains agency dockets for Commissioner orders, appeals, administrative hearings, and litigation. * Assists the Administrative Procedures & Information Section with ensuring the compliance of retention schedules and cancellation of records. Prepare documents for transfer to retention or archives. * Clerk to the Selection Board. Provide technical assistance to the public board consisting of the Governor, Attorney General, and State Treasurer. Coordinate the posting of meetings on public notice boards and websites, transfer of board packet items with the Commissioner's Office and the Planning Section. Develop effective monitoring and evaluation procedures to assure program conformance and integrity. Knowledge, Skills & Abilities (KSAs): Knowledge of: * Rules and statutes that apply to each program, including Open Meeting Law * Processes and procedures of conducting public hearings and settlement conferences applying appropriate statues and rules * Goals and standards to be achieved for each program * Professional office management practices and procedures * Public record laws and confidentiality statutes * Appropriate use of grammar, punctuation, and formatting of various business documents * Redaction procedures and associated software Skilled In: * Effective guidance and expertise in the development and implementation of programs * Establish and maintain effective working relationships with stakeholders * Performing detailed and complex work with accuracy and efficiency; detail oriented * Excellent workload management * Proficiency using computer software/programs (i.e., PDF, Microsoft Office Suite and Google Suite, Salesforce) * Providing excellent customer service * Answering routine questions from the public in person, via email, and by telephone * Interpretation, application, and explanation of laws and rules pertaining to each program Ability To: * Comprehend and address complex and sometimes sensitive issues * Articulate thoughts effectively * Identify error in documents used in specific programs and recommend/implement appropriate corrective measures * Facilitate positive information flow * React positively and effectively in stressful situations while deescalating situations * Prioritize duties effectively to meet specified deadlines * Provide effective guidance and expertise in the various programs of assignment * Change priorities quickly and multitask * Travel in-state as needed Selective Preference(s): * Minimum of 3-5 years of strong customer service experience, via phone and in-person; including responding to sensitive requests for information and assistance, and providing follow through and resolution to internal and external customers. * Minimum of 3-5 years experience providing effective guidance and expertise in the various programs of assignment, including Open Meeting Law. Pre-Employment Requirements: * Requires possession of and ability to retain a current, valid state-issued driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete required driver training. (refer to Arizona Administrative Code R2-10-207.12.) Driver's License Requirements. * All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). Benefits: * 10 paid holidays per year * Paid Vacation and Sick time off (13 and 12 days per year respectively) - start earning it your 1st day (prorated for part-time employees) * Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child * Other Leaves - Bereavement, civic duty, and military * A top-ranked retirement program with lifetime pension benefits * A robust and affordable health insurance plan, including medical, dental, life, and disability insurance * Tuition Reimbursement and Public Service Loan Forgiveness Program (must meet qualifications) * RideShare and Public Transit Subsidy * A variety of learning and career development opportunities Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page Retirement: Lifetime Pension Benefit Program * Administered through the Arizona State Retirement System (ASRS). * Defined benefit plan that provides for life-long income upon retirement. * Required participation for Long-Term Disability (LTD) and ASRS Retirement plan. * Pre-taxed payroll contributions begin after a 27-week waiting period (prior contributions may waive the waiting period). Deferred Retirement Compensation Program * Voluntary participation. * Program administered through Nationwide. * Tax-deferred retirement investments through payroll deductions. Contact Us: If you have trouble applying for this position, please email HRIShelpdesk@azdoa.gov for assistance. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting ASLD Human Resources at 602-542-2629. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer. Read Less

  Apply Now

Load more jobs