Department: Warehouse
Reports To: Warehouse Manager
FLSA Status: Non-Exempt
General Purpose of the Position:
The Warehouse Administrative Assistant performs office duties, communicates with customers and vendors as well as assist with other duties in the Warehouse Office. At times the Warehouse Administrative Assistant would be responsible for receiving, pulling, packaging, and shipping orders in an accurate and timely manner.
Education, Experience, and Core Competencies (Knowledge, Skills, and Abilities) Required:
A High School Diploma or GED required. Must have 2-3 years of administrative experience. The Warehouse Administrative Assistant needs to be detailed orientated. Needs the ability to perform all computer functions as they pertain to this job. Must have the ability to solve practical problems, interpret, and resolve problems and issues using a variety of instructions or guides. Must have good command of the English Language, oral and written as well as excellent communication skills. The Warehouse Administrative Assistant should be a quick learner, self-motivated and reliable.
Essential Duties and Responsibilities:
Prepares packages, arranges shipments (domestic and international)Receives deliveries from orders placedProcesses and tracks freight claimsScans and files inbound and outbound paperworkAssists in handling freight quotesAssists with answering questions pertaining to freight tracking and Proof of Delivery RequestsReceives and ships orders using radio frequency scannersInspects inventory for defects, scratches, or other damageAccurately fills customer invoicesPrepares shipping documents in a timely and accurate mannerPosts weights and shipping charges and affixes postagePerforms all computer functions as they pertain to this job including Microsoft Windows, various freight software and label matrix programsAssists in counting inventoryMay be assigned facilities maintenance duties as requiredOrganizes warehouse and work area for orderliness at all timesMaintains proper housekeeping and safety standardsSafe operation of all machinery, tools and equipmentActively participates in department meetingsParticipation with safety and quality suggestionsWill be required to perform other duties as requested, directed or assigned
Physical Demands:
Stand and/or walking for 8 hoursLift and move up to 50 poundsLift, bend reach above the head, kneel, crouch, during shiftsPush, pull, lift and bend while handling productAbility to consistently work at a fast pace and maintain high scores for productivity and accuracyWork with and around moving mechanical equipmentNoise levels and temperature may vary throughout the warehouse
Work Environment
The work environment requires exposure to a typical warehouse environment which requires the use of personal protective equipment such as hardhats in certain areas. Temperature of work area may be affected by outside temperatures and machining. Industrial lighting provided
Career Path:
There are various career paths that can be followed. Staying within the Warehouse Department, an individual could move up to an Order Fulfillment Specialist, Senior Warehouse Associate or Warehouse Manager. Other Career Paths outside the Warehouse could Administrative Assistant in the Administrative Department or Customer Service Associate in our Customer Service Department. All Associates are encouraged to have discussions with their Department Manager and the Human Resources Manager to view job descriptions and requirements for career advancement.
