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Staples
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  • Store Manager  

    - Not Specified
    Description As a General Manager, you will be collaborative and inclu... Read More

    Description

    As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.

    Get great perks.

    Bonus plans, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience. Hiring immediately Full medical benefits package, 401(k) with company match, and many more benefits Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)

    Provide strong leadership in community, customer service, sales, and team development.

    Ensure that the store culture embodies Staples values and its commitment to the community Develop a consultative and customer centric environment for the small business customer Empower your team to learn, grow and deliver through teaching, coaching and inspiring Lead merchandise sales, print & marketing services and retail operations Drive profitable sales and margin while reducing variability and improving performance YoY Hold yourself and your team accountable for flawless execution of operational excellence Coach every manager and supervisor to create a culture of consultative selling and total solutions Overall leadership of running a store; additional responsibilities as needed or assigned

    Essential skills and experience:

    1+ year progressively responsible store management experience in a retail environment as a General/Store Manager Store Operations experience with analysis, planning, financial acumen and driving results Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution Experience developing a team in operational excellence to drive profitable YOY sales and margins Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position

    Preferred skills and experience:

    Bachelor's Degree in Business or related field Ability to engage with the community and network & support small business customers

    Read Less
  • Warehouse Bulk Full Time 2nd Shift - Annex  

    - Jackson County
    Staples Supply Chain Team Join our Staples World Class Supply Chain Te... Read More
    Staples Supply Chain Team Join our Staples World Class Supply Chain Team and deliver essential products to our customers. As a warehouse associate you may work in one of the following six areas: Warehouse Bulk/Material Handling Equipment Operator: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Porter: You will be responsible for general cleaning and basic maintenance duties both inside and outside of the facility while adhering to safety procedures. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Replenishment: You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to pick product up to 100 lbs and move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Receiving/Putaway/Returns: You will confirm accuracy of product and work with colleagues to address discrepancies and damages. You will communicate effectively and professionally with internal and external contacts to clarify and resolve issues. You will be manually unloading trucks and palletizing products. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Warehouse Returns: You will be operating material handling equipment to move product within the warehouse. You will be matching item quantities and descriptions to packing slips on returned items, checking in returned product and tagging it appropriate. You will be operating material handling equipment such as forklifts, cherry pickers, turrets, or electric pallet jacks to move product within the warehouse while adhering to safety procedures. Not all work will be completed on Material handling equipment. Shipping: You'll be responsible for organizing, stacking, and shrink-wrapping customer orders on pallets. You'll be loading trucks manually; lifting, lowering, and carrying product in a fast-paced environment and stacking empty pallets while maintaining a safe and clean workspace as you go. Please note, as an SC2 associate you may be moved into any of the above roles, or SC1 roles, as needed. You will be essential to the success of Staples Supply Chain as we deliver to our customers. Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace our safety culture. What you bring to the table: An ability to be Material Handling Equipment Operator certified and safely operate necessary material handling equipment. An ability and willingness to keep work area clean. An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. An ability to adopt our safety procedures quickly and ensure safe work practices. An ability to work in a warehouse environment with seasonal temperature variations. What's needed- Basic Qualifications: Minimum three (3) months related experience in a warehouse environment; or any equivalent combination of acceptable training, education, and experience. Ability to pass a drug screen to the extent permissible legally. Basic English language skills (both verbal and written communications). If you are hired as a Full-Time associate, you must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. Ability to work at heights up to 60 feet or more as needed. An ability to lift, push or pull boxes/merchandise weighing between 70 pounds and 100 pounds by hand. Ability to walk and stand 100% of the time. You must be at least 18 years old. What's needed- Preferred Qualifications: High School Diploma/GED or equivalent work experience. Prior experience operating warehouse equipment, such as forklift, pallet jack and cherry picker helpful. We Offer: Competitive Pay Rate: $22.30/hour (Includes $1.00/hour Shift Differential) Receive a pair of work shoes after 60 days. Inclusive culture with associate-led Business Resource Groups. Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k). Physical and Mental Health Wellness programs, and more! Read Less
  • Customer Service Representative II  

    - Middlesex County
    Job Description Staples is business to business. You're what binds us... Read More
    Job Description Staples is business to business. You're what binds us together. Our customer service team supports our company through their confidence, knowledge and commitment to our customers. We're passionate about understanding customer needs, finding solutions that fit their business and supporting our customers every step of the way. We take pride in the pivotal role we play in providing our customers with a seamless experience. Our Customer Service professionals are expert problem solvers and communicators who can empathize with a customer's situation, quickly determine their needs, and provide resolution while navigating multiple systems and resources. Representatives focus on exceeding expectations of customers and delivering an effortless experience. The opportunity to make it right for our customers is why our team is among the most important in the organization. Success factors for this role include flexibility and efficiency across multiple contact channels (phone, email, or chat) while striving to deliver exceptional quality . Start Date: August 25th What you'll be doing: Routinely interact with customers who require assistance resolving issues that may be complex or escalated Perform research and determine optimal resolution Provide timely follow-up and follow-through Collaborate with multiple teams (internal and external) Document details related to the nature of customer contacts Develop subject matter expertise within multiple areas of the business, taking on various work assignments as needed Contribute to achieving Key Performance Indicators by meeting quality, production, and attendance standards What you bring to the table: Advanced customer focus capabilities that include anticipating customer needs, uncovering underlying problems, and providing a low-effort experience Ability to diagnose problems, take corrective action, and offer varied solutions dependent on customer need Demonstrates resiliency and positivity when faced with adverse or difficult situations Readily takes action and steps up to handle tough issues, displaying a can-do attitude Basic Qualifications: Previous customer service experience Distraction-free, designated workspace/home office High Speed Internet Ability to perform basic equipment troubleshooting and PC/hardware set up Must be able to work an 8-hour shift between the hours of 8 AM and 8 PM Eastern Preferred Qualifications: Two years Customer Service experience within the past 5 years High School Diploma or GED Previous work from home experience We Offer: Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Read Less
  • Retail Sales Associate (Ponderay, ID)  

    - Bonner County
    **Sales Associates** provide exceptional customer service with our cus... Read More
    **Sales Associates** provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. **Get great perks.** + Flexible part time hours, generous paid time off, weekly pay and career growth opportunities + Associate discounts on in-store and online merchandise, services and warranty plans + Discounts at hundreds of retailers, restaurants and more + 401(k) plan with a company match + Dental and vision insurance + And many more benefits + Compensation based on qualifications and experience **Help both your customers and your store win.** + Multitask on cashier, sales, and merchandising responsibilities + Respond quickly and resourcefully to customer requests and concerns + Create a positive, inviting environment for customers + Understand and use basic selling skills to engage and present solutions + Handle returns and online pick-ups + Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned) **Essential skills and experience:** + Able to work a flexible schedule based on the store's needs + Must be able to and want to engage with customers and understand their needs + Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment + Manage conflict in a reasonable, nonconfrontational and cooperative manner + Ability to act with honesty and integrity regarding customer and business information + Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously + Preferred but not required: customer service or cashier experience in a retail environment Staples does not sponsor applicants for work visas for this position. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information. Read Less
  • **Staples is business to business** . You're what binds us together. H... Read More
    **Staples is business to business** . You're what binds us together. Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. **What you'll be doing:** + Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. + Effective Selling Skills + Utilizing professional selling skills + Discover prospects incremental and programmatic needs + Effectively communicates Staples value propositions, capabilities, products and assortments including all categories + Capable of overcoming objections and closing the sale. + Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). + Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won + Implements and ramps wins driving compliance to new account/program + Expertise of prospect industry buying process' and ability to support product selection and standardization + Create sticky accounts which will continue to purchase from Staples + Integrates feedback from prospects into their sales approach + New customer assortment and pricing + Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams + Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner **What you bring to the table:** + Strong drive and a desire to win + Strong aversion to complacency + Proven ability to view rejection as a learning opportunity and double down on next best actions + Experience and proven track record of business development + Strong ability to develop and deliver presentations virtually and in person + Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills + Ability to work with product category sales team members + Strong business, financial, operations and technology acumen + Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition + Ability to function independently with minimal daily supervision + Ability and motivation to find, develop, and close sales + Demonstrated work ethic, self-disciplined + Ability to succeed in a competitive selling or goal-oriented environment + Ability to be coached and to incorporate feedback + Professional appearance and demeanor + Strong organization and time management skills **What's needed- Basic Qualifications:** + 1-3 years of successful sales experience or success as a Staples B2B Sales Associate + 3+ years experience in PowerPoint, Excel, and Outlook **What's needed- Preferred Qualifications:** + Bachelor's Degree + Knowledge of Customer Relationship Management tool (CRM) + Industry knowledge, a plus **We Offer:** + Inclusive culture with associate-led Business Resource Groups + Flexible PTO (22 days) and Holiday Schedule + Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! **Work Location:** This is a remote position with a regional focus. This position supports customers in Richmond, VA and Raleigh, NC. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. _The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation._ Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information. Read Less
  • Retail Sales Associate (Delran, NJ)  

    - Burlington County
    **Sales Associates** provide exceptional customer service with our cus... Read More
    **Sales Associates** provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. **Get great perks.** + Flexible part time hours, generous paid time off, weekly pay and career growth opportunities + Associate discounts on in-store and online merchandise, services and warranty plans + Discounts at hundreds of retailers, restaurants and more + 401(k) plan with a company match + Dental and vision insurance + And many more benefits + Compensation based on qualifications and experience **Help both your customers and your store win.** + Multitask on cashier, sales, and merchandising responsibilities + Respond quickly and resourcefully to customer requests and concerns + Create a positive, inviting environment for customers + Understand and use basic selling skills to engage and present solutions + Handle returns and online pick-ups + Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned) **Essential skills and experience:** + Able to work a flexible schedule based on the store's needs + Must be able to and want to engage with customers and understand their needs + Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment + Manage conflict in a reasonable, nonconfrontational and cooperative manner + Ability to act with honesty and integrity regarding customer and business information + Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously + Preferred but not required: customer service or cashier experience in a retail environment Staples does not sponsor applicants for work visas for this position. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information. Read Less
  • Retail Merchandising Supervisor  

    - Brevard County
    Staples - JobID: 63771 [Department Manager] As a Merchandising Supervi... Read More
    Staples - JobID: 63771 [Department Manager] As a Merchandising Supervisor at Staples, you'll: Prioritize duties, delegate tasks, and be flexible to changing needs; Ensure planograms, floor moves and merchandising is completed in a timely manner; Solve merchandising issues and quickly support associates who need assistance; Coach, train and provide feedback to improve productivity...Hiring Immediately >> Read Less
  • Retail Sales Associate (Greenfield, MA)  

    - Franklin County
    **Sales Associates** provide exceptional customer service with our cus... Read More
    **Sales Associates** provide exceptional customer service with our customers' needs in mind. You'll help customers find products, provide solutions, and handle returns or online pickups. You'll also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. **Get great perks.** + Flexible part time hours, generous paid time off, weekly pay and career growth opportunities + Associate discounts on in-store and online merchandise, services and warranty plans + Discounts at hundreds of retailers, restaurants and more + 401(k) plan with a company match + Dental and vision insurance + And many more benefits + Compensation based on qualifications and experience **Help both your customers and your store win.** + Multitask on cashier, sales, and merchandising responsibilities + Respond quickly and resourcefully to customer requests and concerns + Create a positive, inviting environment for customers + Understand and use basic selling skills to engage and present solutions + Handle returns and online pick-ups + Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned) **Essential skills and experience:** + Able to work a flexible schedule based on the store's needs + Must be able to and want to engage with customers and understand their needs + Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment + Manage conflict in a reasonable, nonconfrontational and cooperative manner + Ability to act with honesty and integrity regarding customer and business information + Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously + Preferred but not required: customer service or cashier experience in a retail environment Staples does not sponsor applicants for work visas for this position. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information. Read Less
  • Retail Print Specialist (Elk Grove, CA)  

    - Sacramento County
    **Print Specialists** provide exceptional customer service and solutio... Read More
    **Print Specialists** provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided. After applying, you may have the opportunity to schedule an in-person interview within minutes. **Get great perks.** + Flexible part time hours, generous paid time off, weekly pay and career growth opportunities + Associate discounts on in-store and online merchandise, services and warranty plans + Discounts at hundreds of retailers, restaurants and more + 401(k) plan with a company match + Dental and vision insurance + And many more benefits + Compensation based on qualifications and experience **Play a key role in helping your store and your customer win.** + Greet customers as they enter the Print Solutions department and respond quickly and attentively + Ask open ended questions to build relationships and understand customers copy print needs + Use order intake tools to capture project information and offer an appropriate total print solution + Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals + Ask qualifying questions during consultation to generate potential leads + Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.) **Essential skills and experience:** + Able to work a flexible schedule based on the store's needs + Able to work with many customers to provide a total solution + Attention to detail and keen eye to notice quality issues + Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs) + Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment + Manage conflict in a reasonable, nonconfrontational and cooperative manner + Ability to act with honesty and integrity regarding customer and business information + Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously Staples does not sponsor applicants for work visas for this position. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information. Read Less

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