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Staples
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  • Customer Sales Account Manager  

    - Lake County
    $2,500 Sign on Bonus (paid at 90 days of service)   Quill is a valuabl... Read More
    $2,500 Sign on Bonus (paid at 90 days of service)   Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.  Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.  From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Opportunity to join a growing team and support an expanding customer base!  What you’ll be doing: Responsible for sales results for assigned book of accounts with large sales and potential (~$8-10M+). Acquire new business and grow sales as well as manage current customer base. Responsible for mapping accounts and identify core and specialty category opportunities. Create and maintain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for growth opportunities, and Business Development and specialty category opportunities. Prioritize your account portfolio to gain a solid understanding of accounts, build strategic growth plans and identify new opportunities for resource deployment. Utilize enablement tools on a regular basis to keep customer data updated, manage a healthy pipeline and advance opportunities as they progress. Know your products, customers and vertical markets. Utilize Salesforce on a regular basis. Sales strategies will be executed through phone, social selling, email/digital and on-site visits. Leverage sales methodologies to retain and grow customer base.   What you bring to the table: Ability to interface at customer’s most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation  Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Quill's value proposition Ability to function independently with minimal daily supervision Creative and cognitive thinking ability Excellent oral and written communication skill  What’s needed- Basic Qualifications High School Diploma or GED 3+ years sales experience in Account Management and/or Business Development Must have the availability to travel (up to 4x per year)   What’s needed- Preferred Qualifications Proficient computer skills and knowledge of Microsoft Office Prior experience working with large complex accounts Had responsibility for a sales quota and a track record of exceeding quota  Managed a complex deal shaping from start to finish  Experience with business-to-business sales process  Had responsibility to retain and grow accounts   We offer: Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $25,800 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! #LI-JR1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • Customer Service Representative  

    - Racine County
    Quill is a valuable part of the Staples family of brands. Since 1956,... Read More
    Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.   Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.   From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.   In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in the state of Arizona.  While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market.  Territory for this position is Arizona. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.   Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.   Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example.   Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills,   Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude.   Culture is important to you, and you want to positively impact your environment and coworkers.   You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience with at least 6 months of relevant experience in the public sector Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What’s needed- Preferred Qualifications: Bachelor’s degree in business, Marketing, or a related field. Prior business development experience At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • Customer Service Representative  

    - DuPage County
    Quill is a valuable part of the Staples family of brands. Since 1956,... Read More
    Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.   Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.   From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.   In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in the state of Arizona.  While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market.  Territory for this position is Arizona. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.   Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.   Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example.   Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills,   Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude.   Culture is important to you, and you want to positively impact your environment and coworkers.   You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience with at least 6 months of relevant experience in the public sector Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What’s needed- Preferred Qualifications: Bachelor’s degree in business, Marketing, or a related field. Prior business development experience At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • Inside Sales Representative  

    - Maricopa County
    Quill is a valuable part of the Staples family of brands. Since 1956,... Read More
    Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.   Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.   From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.   In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in the state of Arizona.  While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market.  Territory for this position is Arizona. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.   Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.   Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example.   Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills,   Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude.   Culture is important to you, and you want to positively impact your environment and coworkers.   You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience with at least 6 months of relevant experience in the public sector Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What’s needed- Preferred Qualifications: Bachelor’s degree in business, Marketing, or a related field. Prior business development experience At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • Customer Service Representative  

    - Winnebago County
    Quill is a valuable part of the Staples family of brands. Since 1956,... Read More
    Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.   Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.   From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.   In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in the state of Arizona.  While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market.  Territory for this position is Arizona. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.   Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.   Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example.   Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills,   Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude.   Culture is important to you, and you want to positively impact your environment and coworkers.   You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience with at least 6 months of relevant experience in the public sector Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What’s needed- Preferred Qualifications: Bachelor’s degree in business, Marketing, or a related field. Prior business development experience At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • B2B Sales Representative  

    - Cook County
    Quill is a valuable part of the Staples family of brands. Since 1956,... Read More
    Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.   Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.   From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order.   In this role you will drive new business revenue for Quill by building partnerships with the public sector, non-profits, local governments, and commercial businesses. You will leverage education and cooperative contracts to create tailored solutions and generate leads through outbound calls, in-person meetings, and industry events. You will manage sales pipelines, convert prospects, and consolidate business from other vendors while delivering an exceptional customer experience. This is a remote position with a regional focus. This position supports customers in the state of Arizona.  While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. What you’ll be doing: Drive conversion new revenue from new customers while building programs to orchestrate sales growth in our public sector (SLED) and commercial market.  Territory for this position is Arizona. Build territory strategy, continuously analyze individual performance, and shift strategy to meet and exceed revenue goals. Qualify prospects, from internal and external leads, based on customer size, spend and potential while routing opportunities to fellow sales team members based on sales qualifiers.   Schedule appointments and meet with prospective customers in person to present Quill values and solutions. Utilize marketing collateral to build engaging, meaningful presentations to drive prospect engagement and conversion. Attend conferences, tradeshows, and events representing Quill and winning new customers. Create and present custom pricing solutions to potential high growth commercial customers. Leverage education contracts, including Cooperative Purchasing partnerships and Bids, to acquire new education customers or drive growth for existing. Upon customer commitment, ensure smooth transition to the account management team. Meet and exceed monthly/quarterly quotas and key metrics. Maintain accurate and up-to-date records in CRM, including activity logs and pipeline.   Seek ways to constantly improve, absorb and apply manager and peer led coaching. Make a highly positive impact on culture and team - work well with others, share learnings, build trust and lead by example.   Work closely with sales leadership and peers to drive revenue beyond traditional office supplies. Champion company values and services, in addition to product features and benefits. Grow share of wallet by consolidating business from other vendors, creating customized pricing programs, and developing a trusted advisor relationship with key accounts and their affiliated sites. Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What you bring to the table: You are a highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close growth-based opportunities. Strong performance in an environment that requires adaptability to change. Strong presentation skills,   Self-starter results oriented. Strong time management and organizational skills. Open to asking questions and viewing challenges as opportunities. You know the only way to handle rejection is to try again. You have a customer first attitude.   Culture is important to you, and you want to positively impact your environment and coworkers.   You know every conversation is different; you think dynamically and remain calm under pressure. You believe the best process is derived through constant improvement and sharing best practices. What’s needed- Basic Qualifications: High school diploma or GED. 5+ years sales experience with at least 6 months of relevant experience in the public sector Required travel within territory based on appointments, customer needs and conferences, approximately 50% travel. What’s needed- Preferred Qualifications: Bachelor’s degree in business, Marketing, or a related field. Prior business development experience At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • Inside Sales Site Developer  

    - Kenosha County
    $1,500 Sign on Bonus (paid at 90 days of service) Quill is a valuable... Read More
    $1,500 Sign on Bonus (paid at 90 days of service) Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.  From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Quill’s Inside Sales Site Developer Team is looking for inside sellers that are go-getters, confident, self-motivated and goal oriented. As an Inside Sales Site Developer, you will partner with our account managed team, who manage Quill’s largest customer base (both public and commercial sectors), to call on deeply inactive or prospect customer locations to drive reactivation and conversion.   Opportunity to join a growing team and support an expanding customer base!  The successful candidate will have an opportunity to significantly impact the growth and development of inactive and new customers in the managed book of business   What you’ll be doing:  Make daily calls to Quill customers who have not placed an order in 7+ months Make daily calls to prospect locations that are affiliated with a managed customer entity (enterprise) Accept inbound calls from customers that are affiliated with a managed entity to ensure needs are met Negotiate pricing and process special quotes for various opportunities Leverage customer intel including order history to drive quality conversations around share of wallet Leverage specialized customer offers and the value of Quill to place an order to reactivate the customer to meet monthly quotas and key metrics Support and grow an open book of business (accounts that are either unassigned or temporarily without an active account manager) by identifying new opportunities, resolving incoming customer issues, and conducting proactive outreach to drive engagement and retention Maintain robust channel of communication between customers and account managers to articulate customer trends and pricing solution enhancements Collaborate with sales specialists and support partners to drive revenue beyond traditional office supplies, including furniture, technology, large value quotes and print/promo opportunities Maintain accurate and up-to-date records in CRM, including activity logs and pipeline Seek ways to constantly improve, absorb, and apply manager and peer-led coaching Contribute to a positive team culture by working well with others, sharing learnings, building trust, and leading by example   What you bring to the table:  You are a relentless, positive, passionate, and driven individual You are not afraid to ask questions and view challenges as opportunities Customer-first attitude Ability to think dynamically and remain calm under pressure Belief that the best process is derived through continuous improvement and sharing best practices When you believe in the solutions you are providing, you are enthusiastic about sharing them with others You must be an expert at multitasking and be able to assess customer needs quickly to pivot to a solutions-oriented approach that could include introducing our brand and/or the managed tier pricing program that the site is affiliated with. Opportunity to significantly impact the growth and development of inactive and new customers   What’s needed- Basic Qualifications:  High School Diploma or GED  6+ months of related experiences in sales or customer service in a business-to-business environment Ability to work onsite in Lincolnshire for in person training during the first two weeks Able to work an 8-hour shift between 7:00 AM-6PM and in person 4 days a week (hybrid model) Knowledge of key Microsoft applications (Excel, PowerPoint, Outlook)   What’s needed- Preferred Qualifications:  1+ years of experience in a sales environment, or a proven track record of delivering a customer-first approach Proven ability to achieve sales role metrics; consistently meets or exceeds productivity goals Strong organization and time management skills Adaptable to a fast-paced organization with continuous change Experience using CRM tools, salesforce.com or a comparable sales/CRM tool Ability to demonstrate resiliency and handle rejection well Enthusiastic, initiative-taking and willingness to share and positively impact the team Natural curiosity and desire to learn, grow and develop sales skillset Ability to learn new tools, systems, and processes quickly   We Offer: Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $21,000 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups  112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!  #LI-JR1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • B2B Sales Consultant  

    - Buncombe County
    Staples is business to business. You’re what binds us together. Hunts... Read More
    Staples is business to business. You’re what binds us together. Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base.  It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools.  What you’ll be doing: Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. Effective Selling Skills Utilizing professional selling skills Discover prospects incremental and programmatic needs Effectively communicates Staples value propositions, capabilities, products and assortments including all categories Capable of overcoming objections and closing the sale. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won Implements and ramps wins driving compliance to new account/program Expertise of prospect industry buying process’ and ability to support product selection and standardization Create sticky accounts which will continue to purchase from Staples Integrates feedback from prospects into their sales approach New customer assortment and pricing Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of business development Strong ability to develop and deliver presentations virtually and in person Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition Ability to function independently with minimal daily supervision Ability and motivation to find, develop, and close sales Demonstrated work ethic, self-disciplined Ability to succeed in a competitive selling or goal-oriented environment Ability to be coached and to incorporate feedback Professional appearance and demeanor Strong organization and time management skills What’s needed- Basic Qualifications:  1-3 years of successful sales experience or success as a Staples B2B Sales Associate 3+ years experience in PowerPoint, Excel, and Outlook What’s needed- Preferred Qualifications: Bachelor’s Degree Knowledge of Customer Relationship Management tool (CRM) Industry knowledge, a plus We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule  Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!  At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • Inside Account Executive Healthcare  

    - Volusia County
    Staples is business to business. You’re what binds us together. The Re... Read More
    Staples is business to business. You’re what binds us together. The Retention Representative works with small to mid-sized inside accounts to grow and retain their business. Retention Representatives engage customers remotely by phone, video, and digital communication to retain and expand sales into new lines of business as well as facilitating introductions to our category experts for more complex business needs. This role is part of a team and does not have assigned accounts. It is a high velocity sales position that leverages a prioritized call list to engage and sell to contacts across the entire standard and low touch customer segment. The goal of a retention representative is to build strong relationships with existing customers, address their concerns, and provide exceptional customer service to ensure they remain loyal and continue to do business with the company. Retaining customers can be crucial for long-term business success and profitability.   What you’ll be doing: Leverage various internal partners to drive growth and ensure customer satisfaction. This includes, but is not limited to Category Sales Specialists, Sales Operations and Customer Service Teams  Use Professional Selling Skills (PSS) to identify customer needs and close/win opportunities.   Influences on the spot pricing decisions in order to cultivate a seamless customer experience Maintain and grow revenue by consistently meet activity goals and daily metrics - outbound dials, sell time, live contacts, and created opportunities   Manage sales funnel to close opportunities  Implement strategies to retain at-risk customers or those considering canceling their subscriptions  Engage with customers to uncover and win new opportunities and discuss promotions and/or campaigns  Keeping customers engaged with the company through regular check-ins, follow-up calls, or personalized interactions Gathering feedback from customers about their experiences, needs, and preferences and conveying this information to relevant departments within the company for improvement  Identifying and resolving customer problems, complaints, or inquiries, and ensuring that customers receive timely and effective solutions  Providing customers with information about new features, upgrades, or offerings that may be of interest to them and explaining how these additions can benefit them       What you bring to the table: •  Strong drive and a desire to win •   Strong aversion to complacency •    Proven ability to view rejection as a learning opportunity and double down on next best actions •    Strong phone presence •   Strong time management skills •    Ability to effectively communicate and build relationships •    Ability to sell company values and services, in addition to program features and benefits via phone and internet •   Ability to adapt to a fast-paced organization •   Strong communication skills; active listener •    Experience building customer relationships •    Strong organization and time management skills Qualifications: What’s needed- Basic Qualifications: •    High school diploma or GED •    1+ years of experience in a sales, customer service, or a sales support position •    2+ years experience with MS Word, Outlook, Excel and PowerPoint     What’s needed- Preferred Qualifications: •      Bachelor's degree preferred or equivalent related experience •       Account management experience •       Solution oriented, self-starter and results oriented •        Proven ability to meet or exceed incremental sales and gross profit goals - growing sales and margin within current customer base •        Adaptable to Change •        Coachable, able to incorporate feedback •       Ability to work in a team sales environment •       Industry knowledge a plus     We Offer: •      Inclusive culture with associate-led Business Resource Groups •       Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) •        Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less
  • Customer Service Representative  

    - Lake County
    $2,500 Sign on Bonus (paid at 90 days of service)   Quill is a valuabl... Read More
    $2,500 Sign on Bonus (paid at 90 days of service)   Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies.  Acquired by Staples in 1998, Quill delivers the essential services, solutions, and award-winning customer support to help our customers – and our people – thrive. When you partner with Quill, as a customer or as an associate, every workday is more rewarding.  From paper, ink & toner, to technology and custom print, we deliver the right products at the right value, plus an unmatched assortment of over 900 instant rewards available with every order. Opportunity to join a growing team and support an expanding customer base!  What you’ll be doing: Responsible for sales results for assigned book of accounts with large sales and potential (~$8-10M+). Acquire new business and grow sales as well as manage current customer base. Responsible for mapping accounts and identify core and specialty category opportunities. Create and maintain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for growth opportunities, and Business Development and specialty category opportunities. Prioritize your account portfolio to gain a solid understanding of accounts, build strategic growth plans and identify new opportunities for resource deployment. Utilize enablement tools on a regular basis to keep customer data updated, manage a healthy pipeline and advance opportunities as they progress. Know your products, customers and vertical markets. Utilize Salesforce on a regular basis. Sales strategies will be executed through phone, social selling, email/digital and on-site visits. Leverage sales methodologies to retain and grow customer base.   What you bring to the table: Ability to interface at customer’s most senior levels Strong ability to develop and deliver presentations Consultative selling, solutions selling, insight selling, negotiation  Strong business, financial, operations and technology acumen Ability to analyze customer data, business, and industry trends to create tailored solutions for customers based upon Quill's value proposition Ability to function independently with minimal daily supervision Creative and cognitive thinking ability Excellent oral and written communication skill  What’s needed- Basic Qualifications High School Diploma or GED 3+ years sales experience in Account Management and/or Business Development Must have the availability to travel (up to 4x per year)   What’s needed- Preferred Qualifications Proficient computer skills and knowledge of Microsoft Office Prior experience working with large complex accounts Had responsibility for a sales quota and a track record of exceeding quota  Managed a complex deal shaping from start to finish  Experience with business-to-business sales process  Had responsibility to retain and grow accounts   We offer: Hourly pay plus sales bonus, based on performance - variable bonus target of approximately $25,800 annually, if all goals and targets are successfully met Inclusive culture with associate-led Business Resource Groups 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! #LI-JR1 At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Read Less

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