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We're hiring for an Eligibility Specialist who'd be responsible for verifying client eligibility, assessing benefits, and maintaining accurate case documentation within an office-based setting. Working both independently and as part of a small team, this role handles a medium to large caseload using proprietary software and standard database systems. New employees receive formal classroom and online training to support seamless integration into the team.
Responsibilities
Verify client eligibility and assess benefits according to established criteriaReview and maintain accurate documentation for each caseEnter data into proprietary eligibility software and other database systemsEnsure compliance with relevant regulations and guidelinesConduct client interviews to gather necessary informationManage cases efficiently within assigned caseloads (50-100+ cases)Prepare and submit reports as requiredProvide customer support and respond to inquiriesMaintain organized records for easy retrieval and audit purposes
Preferred Qualifications
Minimum 1 year experience in eligibility assessmentAssociate degree in Social Services or related fieldProficient in eligibility verification and data managementStrong customer service and regulatory compliance knowledgeExcellent communication, problem-solving, and time management skillsHigh attention to detailCompany DescriptionARK Temporary Staffing is a leading provider of staffing services providing reliable, quality Temporary and Permanent personnel for corporate clients and government agencies since 2004. With over fifty years of combined staffing experience the company is able to provide each customer unparalleled world-class attention and superior Customer Service.
Our recruiters and employees enjoy the caring, cooperative team environment created and maintained by our experienced management team. The company offers various placement options Temp, Temp-to-Perm and Permanent to assure the right fit for our clients. Focused on contingent workforce management of Office, Professional and Labor segment occupations.Company DescriptionARK Temporary Staffing is a leading provider of staffing services providing reliable, quality Temporary and Permanent personnel for corporate clients and government agencies since 2004. With over fifty years of combined staffing experience the company is able to provide each customer unparalleled world-class attention and superior Customer Service. \r\n\r\nOur recruiters and employees enjoy the caring, cooperative team environment created and maintained by our experienced management team. The company offers various placement options Temp, Temp-to-Perm and Permanent to assure the right fit for our clients. Focused on contingent workforce management of Office, Professional and Labor segment occupations.
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