The Senior Warehouse Operations Manager provides strategic and operational leadership for a high-volume furniture and appliance distribution center. With a minimum of 8 years of industry specific experience, the successful candidate will oversee a diverse workforce of 39 employees and leverage TylerNet to optimize inventory accuracy, delivery efficiency, and facility safety. This is a high-level leadership role requiring a blend of technical expertise and executive-level people management. Operational Strategy Develop and implement multi-year operational plans to improve throughput and reduce overhead. Focus on long-term scalability and facility growth. Budgetary Oversight Manage the warehouse P L, including labor costs for 39 staff members, equipment maintenance contracts, and facility utilities. Change Management Lead the team through process transitions, such as TylerNet updates or the implementation of new safety technologies. Vendor Manufacturer Relations: Act as the primary point of escalation for major manufacturers regarding freight claims, quality issues, or large-scale product recalls. Job Requirements Experience: Minimum 8 years in furniture/appliance warehouse management. Software: Advanced proficiency in TylerNet and MS Excel. Leadership: Proven success managing teams of 30+ individuals. Compliance: OSHA 30-Hour Certification; deep knowledge of DOT and Fire Codes. Physical: Ability to stand/walk for extended periods in a 50,000+ sq. ft. facility. Success Metrics (KPIs) Operational Excellence: Reducing Cost per Unit Handled by 10% within 12 months. Inventory Precision: Maintaining 99.8%+ accuracy within TylerNet. Safety Leadership: Zero Lost Time accidents across the 39-person team. Staff Retention: Minimizing turnover through engagement and structured career pathing.
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