Our restaurant portfolio in the Appleton Airport includes Fratellos and Appleton Biergarten
At SSP America, our Servers engage with our guests and deliver our delicious food and beverages. Our Servers are experts at several things including:
Having warm, friendly smilesDelighting our guestsMaking recommendations based upon guests' preferences
If you enjoy a fast-paced, ever-changing work environment, then come check us out!
Here are some things you can expect as a Server:
Answer questions and offer suggestions regarding food, beverages, and services of the facilityAccurately input orders into the POS systemPrepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffeeObserve guests to anticipate their needs and respond to any additional requestsClear all dishes away from tableBalance and reconcile all assigned open and closed checks by totaling bills and accepting paymentsClear and reset all counters or tables at the conclusion of each courseOther duties as assigned
Skills and Other Requirements
6 months' experience serving in food service environmentHigh school diploma preferredVerbal and written communication in English is essentialExperience in dealing with problems involving customer serviceBasic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.Food handlers permit, as required by lawAbility to stand and work in confined spaces for long periods of time
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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At SSP America, our Line Cooks have the important role of receiving food orders, preparing delicious dishes for our guests, properly setting up the kitchen so every Expert has the product and tools easily accessible during their shift. Our Line Cooks love working in the Back of House.
Here are a few things you can expect when you join our team as a Line Cook
Having warm, friendly smilesRespecting our customersFollowing detailed food preparation processesKeeping their eyes on the detailsWorking well in fast-paced environments
The ideal candidate for this position has:
Follow all recipes and practice portion control to prepare, garnish, and present ordered itemsMaintain proper and adequate set-up of the kitchen/station on a daily basisRequisitioning and stocking of all required food, paper products, and condimentsHandles, stores, and rotates all products properlyResponsible for set-up, regular maintenance, cleaning, and breakdown of any machinery and equipmentResponsible for maintaining stock, cutting, and storage of all perishables daily to ensure product qualityComplete opening, on-going, and closing checklists as requiredTakes responsibility for quality of products servedPerform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standardsOther duties as assigned
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Read Less$50,000 - $60,000 / yearOpportunity for quarterly bonusComprehensive Benefits Package
Are you a passionate culinary professional with a flair for leadership? We're seeking a Kitchen Manager to drive success and innovation in our kitchens, ensuring exceptional food quality and memorable guest experiences across one or multiple airport restaurant locations.
As a Kitchen Manager you'll take charge of food production, staff management, and menu development, all while upholding our brand's culinary standards.
What You'll Do:
Lead with Excellence: Recruit, train, and develop kitchen staff, creating a strong, dynamic team dedicated to top-notch service and culinary innovation.Create Memorable Menus: Bring your creative touch to menu development, maintaining our commitment to quality, presentation, and guest satisfaction.Drive Financial Success: Manage budgets, control costs, and maximize profitability by monitoring inventory, labor, and expenses.Oversee Culinary Operations: Maintain high food and sanitation standards, resolve quality issues, and ensure compliance with health regulations.Deliver Exceptional Guest Service: Foster an environment that prioritizes guest satisfaction, with each meal crafted to exceed expectations.
Qualifications:
Education: Associate or Bachelor's degree in Culinary Arts preferred.Experience: Minimum 3 years experience in food and beverage kitchen management required.Leadership Skills: Proven track record in managing a team, excellent interpersonal abilities, and skillful in handling high-stress situations.Culinary Savvy: Knowledge of both full-service and quick-service environments, with strong organizational and planning skills.Certifications: Food Handlers Permit and any brand certifications as required by law.
Why Join Us?
Be a part of a team that celebrates creativity and growth. With us, you'll have the opportunity to shape a culinary program that excites guests and sets standards for quality and innovation. Apply today and bring your culinary vision to life!
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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SSP America operates several restaurants throughout the Appleton International Airportt located in Appleton, WI
We are currently hiring for Bartenders to work at Multiple Restaurants located inside the Appleton International Airport
At SSP America, our Bartenders enjoy engaging with our guests while serving hand-crafted beverages and delicious food. Our bartenders are up-to-date on trends in the alcoholic beverage industry. They have experience crafting beverages and serving them with attention to detail. Our restaurants are fast-paced and our bartenders can work quickly with accuracy and deliver outstanding customer service without breaking a sweat!
Here are a few things you can expect when you join our team as a Bartender
Process orders and enter them accurately into the POS system.
Receive payment from the customer and process change.
Serve cold, frozen, and hot drinks as well as a wide variety of food items to guests.
Transfer supplies and equipment between storage and work areas.
Ensure that the work area is clean throughout the day.
Clean equipment and utensils, removes trash, sweep and mop work area, dust and clean.
Other duties as assigned.
The ideal candidate for this position has:
Minimum of 21 years old
One year bartending experience required, including certification by state, federal, or local required training program.
Basic knowledge of food and beverage preparation and service of alcoholic beverages.
Verbal and written English language
Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand weights and measurements.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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Why work with us?
SSP America operates several restaurants at the Frederick Douglass Greater Rochester International Airport. As a Shift Supervisor, you'll play a key role in leading the team and supporting the Director of Operations to ensure smooth, efficient restaurant operations and that team members have the resources they need to succeed throughout their shift.
Responsibilities as a Restaurant Shift Supervisor includes:
Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members. Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.Communicate and clarify major job duties, priorities, and expectations to team membersProvide support, direction, and encouragement in helping the team succeed in delivering business goals.Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly.Assist team members in developing the skills and abilities necessary for improved performance.Ensure that products are of the highest quality.Responsibility for overseeing cash duties.
Qualifications and Experience
At least 18 years oldHigh School Diploma or equivalentMinimum of 1 year of experience in the food & beverage industryFull Service and/or Quick Service restaurant experience, preferredProven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.Excellent written and verbal communication
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable law.
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