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  • Account Executive  

    - Union County
    Join HUB International At HUB International, we're more than just an i... Read More
    Join HUB International At HUB International, we're more than just an insurance brokerage firm we're a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don't stop there we also invest deeply in our people. Here, your career is in your hands. You'll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you'll be backed by the strength of a global firm and the heart of a regional team. As one of the world's largest insurance brokers and a proud Stevie Award-winning workplace HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let's grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits HUB is the place for you. Account Executive for Small Business Commercial Lines We currently have an opportunity for an Account Executive to join our Small Business Commercial Lines team. Essential Duties and Responsibilities Responsible for marketing new business for producers and market renewals. Responsible for checking the accuracy of policies, endorsement, audits, etc. received from the insurance companies. Responsible for entering detail into computer on new and maintaining detail on existing accounts. Review and gather information as needed to process renewal/new business policies. Manages the renewal process and prepares renewal proposals to be presented by the producer. Answer telephones and assist clients with questions regarding their coverage. Communicate with company personnel regarding the client's needs and/or problems. Understand agency rating system and company rating systems and websites. Negotiate with the underwriters from other insurance companies on rates and coverage. Follow-up on requested changes, renewals, etc. with insurance companies. Maintain an accurate suspense system on all items that require a response. Perform special projects as requested by management. Requirements 3 to 5 years Commercial Lines account management experience with an established broker 2+ years of prior office/customer service experience Valid Property Read Less
  • Sales Specialist Broker Distribution  

    - Sacramento County
    Inside Sales Representative About Hub: In a rapidly changing world, Hu... Read More
    Inside Sales Representative About Hub: In a rapidly changing world, Hub advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. Why Choose Hub? Throughout our network of more than 450 Hub offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At Hub, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. The Opportunity: The Inside Sales Representative (ISR) supports the growth and retention of group health plan business through proactive engagement with licensed insurance brokers. This role is responsible for developing strong broker relationships, managing quote activity, and driving new premium within the small and mid-market employer segments. The ISR partners closely with external field sales representatives and underwriting teams to ensure a seamless broker experience from quote through installation. Duties follow up to convert opportunities to submissions. Track activity, opportunities, and outcomes in the CRM system (e.g., Salesforce). Collaborate with field sales and marketing teams to identify and re-engage new, dormant or underperforming brokers. Activity Must be able to communicate and exchange accurate information. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Hub International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here. The expected salary range for this position is $75,000 - $95,000 depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Hub International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. Read Less
  • Insurance Sales Producer  

    - Hillsborough County
    HUB Insurance Sales Advisor HUB International Limited ("HUB") is one o... Read More
    HUB Insurance Sales Advisor HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off Great work/life balance, because that's important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential - HUB is constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives As a HUB Insurance Sales Advisor, you will have the opportunity to sell insurance products and services for a global leader in the industry. We offer rewarding opportunities for experienced professionals and training for motivated individuals seeking career development. If you are a career-driven, entrepreneurial self-starter, this is an opportunity to achieve your full potential with HUB International! Essential duties and responsibilities: Provide insurance related information and guidance to field/clients Prospect, identify, and develop new clients from referral or cold calling Educate clients on HUB's value, service, and offerings Prepare/assist in contracting of clients and any required paperwork Develop and maintain current knowledge of HUB's core business partners and their products Work optimally with team to ensure sales targets are achieved Work with clients to ensure the optimal coverage is offered, including quoting and/or follow-up Support clients by providing technical support, product education, etc. Maintain and continually update HUB's client database Attend and participate in ongoing education for industry knowledge Requirements: Minimum of 3 years of industry experience Currently licensed in good standing in required lines and states. Strong communication, interpersonal, multi-tasking, and organizational skills required The preferred candidate is a team player with a great attitude, self-motivation, and the ability to work in a fast-paced environment Bachelor's degree preferred or equivalent working experience Working knowledge of Microsoft Office Products HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. Read Less
  • Personal Lines Team Leader  

    - Lake County
    Team Lead The Team Lead ensures our clients receive exceptional servic... Read More
    Team Lead The Team Lead ensures our clients receive exceptional service that drives our new business revenue and client retention goals. You will oversee your client support team, providing expertise, leadership, and mentorship to achieve their individual and team goals. As an integral part of the PL leadership team, you will collaborate in creating our strategic action plan and implement the tactical plan to achieve our vision and meet our established rocks and goals. Primary duties and responsibilities include: Overseeing the client support team and ensuring they provide an exceptional client experience. Providing ongoing learning initiatives and coaching team members on best practices. Providing ongoing feedback and quarterly reviews that ensure verifiable improvements in productivity. Supporting account managers on unique risk needs and assisting with backup on department inbound calls. Delegating team members' workloads accordingly in their absence. Communicating regularly with the Operations Manager to ensure a consistent, high-level experience for our colleagues and clients. Performing client surveys and keeping records of interactions for training purposes. Resolving complex client problems or disputes in a professional manner. Creating and monitoring departmental reports to determine whether KPIs are being met and where there is room for improvement. Auditing the management system on a weekly basis. Playing an integral role in carrier relationships and management of resources to balance new business allocation appropriately. Further building and strengthening cross-departmental relationships to ensure a consistent high-level experience for our colleagues and clients. Building and maintaining relationships with underwriters and carrier representatives to ensure predictable and consistent resolution of identified issues. Utilizing our processing team and carrier service centers based on agency procedural standards. Assessing claims requests and advising the client on the best course of action. Working as a liaison between our client and carrier claims department to ensure a satisfactory resolution. Reviewing client phone calls to ensure the highest level of customer service provided to our book of business. Experience and educational requirements include: High school diploma required, and associate degree preferred. Demonstrated proficiency in a previous customer service or account management role. Previous experience in financial services, banking, or insurance preferred. Valid Michigan Property/Casualty insurance license. Minimum skills, knowledge, and ability requirements include: Strong communication skills, both verbal and written. Superior customer service and problem-solving skills. Proficient with computer systems, including but not limited to Microsoft Office and EPIC. Strong contributor in a team environment. Maintains a high level of personal accountability. Organized and able to focus on the task at hand. Reliable with a strong work ethic. Professional appearance is a must. Maintains active insurance license and actively participates in department meetings. Department: Account Management Read Less
  • Account Executive Throughout our network of more than 550 HUB offices... Read More
    Account Executive Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. The Account Executive (AE) provides consultative account management and brokerage services to large-group employee benefits clients with 1,000-5,000+ lives. The AE works alongside Producers and are principally responsible for overseeing management of assigned accounts as the technical expert and broker-consultant across complex, multi-carrier benefit programs including fully insured, self-funded, and level-funded arrangements. The AE partners with appropriate decision makers, provides proactive consultation, insurance program design, carrier interface/marketing, coordination of risk control resources, relevant collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions. Job Responsibilities: Serves as a consultant to Major Market clients, with principal responsibility for retention. Acts as the technical expert on plan design, funding strategy, carrier marketplace, and compliance for accounts with 1,0005,000+ lives. In some instances, also holds primary responsibility for client relationship management. Establishes and maintains strong relationships with C-level and senior HR decision-makers, demonstrating detailed knowledge of each client's business, industry, and benefit exposures. Directly oversees delivery of all HUB services throughout the policy cycle, including stewardship reports, claims reviews, carrier meetings, coverage outlines, and marketing of renewal and emergent coverage requests. Leads carrier marketing, underwriting negotiations, and RFP processes for large-group accounts, including stop-loss placement and evaluation of self-funded and level-funded alternatives. Conducts annual reviews with clients, making coverage and cost-containment recommendations focused on reducing total cost of risk across complex benefit programs. Maintains strong relationships with carrier marketing, underwriting, and risk control staff, with detailed familiarity of each carrier's products and appetite for major market business. Ensures Producers are fully informed and prepared for all client meetings and interfaces to competently manage the client relationship. Works cooperatively with CSS colleagues to deliver client services, using the interface as an opportunity to teach, train, and mentor team members. Provides performance feedback to the Client Services Manager. Identifies opportunities for cross-sell and up-sell of HUB products and servicessuch as stop-loss, executive benefits, voluntary/worksite, pharmacy consulting, and population health solutions. Documents competitive intelligence on other providers. Manages HUB Top 200 process for assigned accounts. Maintains current receivable status for assigned clients; undertakes proactive collection efforts for receivables 30+ days past due. Complies with HUB systems, procedures, and state/federal insurance regulations. Leverages HUB resources and tools available via HUB Today. Is actively involved with professional and/or civic associations on behalf of HUB. Qualifications: Required: Active Life Read Less
  • Construction Commercial Lines, Account Manager  

    - Jackson County
    Commercial Lines Account Manager The Commercial Lines Account Manager... Read More
    Commercial Lines Account Manager The Commercial Lines Account Manager works collaboratively with the Risk Consultants and Account Executives managing a book of business focused on construction. Coordinates and provides day-to-day service for property/casualty clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships and understanding client needs. Serves as day to day contact and provides resolution for client questions and issues. Duties and Responsibilities: Manages a book of insurance business in the construction industry, routine client requests, and some moderately complex client accounts independently Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations Provides a high level of support to Risk Consultants, Senior Account Managers and/or Account Executives in, maintaining business, and can resolve common issues with limited guidance May also be responsible for account rounding and in accordance with standard practices, policies, and procedures Works closely with Risk Consultants and other HUB personnel on all aspects of client service, marketing, and renewal while adhering to HUB Broker Standards Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts Acquires understanding of clients' insurance objectives and critically analyzes and compares insurance plans to determine suitability. Stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes Troubleshoots billing issues Responsible for overall retention of accounts in assigned book of business Organizes and attends client meetings when necessary Appropriately documents conversations with clients and carrier representatives and updates all HUB computer systems and broker management system when necessary. Ensures the accuracy of data in those systems Prepares reports for management as required Oversees functions performed by Account Administrators as required Supports, mentors, and trains Account Administrators, as necessary Attends industry related continuing education training and courses Performs other duties and projects as assigned Key Competencies: Teamwork Supports all organizational departments in a collaborative effort for everyone to succeed. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Initiative Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Quality Management Demonstrates attention to detail. Project Management Ability to lead and contribute team and adhere to deadlines Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience and Education: At least 3 years of experience in an Account Manager/Account Administrator role in insurance environment. High school diploma or equivalent required Bachelor's degree preferred but not required P walk; sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision and Distance vision. Some travel required by car to meet with clients and other outside events. Other Requirements: Must hold a valid Driver's License Dependable transportation and ability to work in office environment Public Speaking/Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively customers and teammates. Bilingual in English and Spanish a big plus. Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Computer Skills: To perform this job successfully, an individual should be proficient in Microsoft Office including Excel, Word and Power Point; follow guidelines on working in BMS (EPIC) for premium efficiency with your team. Your Future with HUB: Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement. Our Vision: To be everywhere risk exists today and tomorrow. Helping protect what matters most. Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities. Our Core Values: Entrepreneurship: We encourage innovation and educated risk-taking. Integrity: We do the right thing every time. Teamwork: We work together to maximize results. Accountability: We measure and take responsibility for outcomes. Service: We serve customers, communities and colleagues If you value what we value, and like the perks along the way Apply TODAY! Read Less
  • Property & Casualty Claims Advocate  

    - Fresno County
    Property updates all HUB computer systems and automated agency managem... Read More
    Property updates all HUB computer systems and automated agency management systems; ensures the accuracy of data. Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses. Responsible for accessing and utilization of all claims related carrier on-line systems. Performs other duties and projects as assigned. Qualifications High School Diploma / GED 2-3 years property work effectively with insurance and service vendors to gain cooperation in meeting clients' needs. Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately. Ability to effectively work with a team and coach others in developing their skills and abilities. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Desire to learn and grow within the insurance industry. Working Conditions and Physical Demands This position primarily involves remaining in a stationary position for the majority of the workday. The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Why Choose HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. We are the perfect fit if you: Are seeking a progressive work environment at a rapidly growing organization Have a desire to help others protect their future Have an entrepreneurial spirit and are challenged by the opportunity to grow the business Are focused on learning and development to enhance your industry knowledge and expertise Are a self-starter willing to invest time and energy to learn the technical aspects of our business Believe in integrity and building success by developing relationships with others Like us so far? Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today! Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population. Join the HUB team and watch your career take off! Apply today! Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population. HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here. The expected salary range for this position is $68,000 - 100,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions. Read Less
  • Personal Lines Team Leader  

    - Livingston County
    Team Lead The Team Lead ensures our clients receive exceptional servic... Read More
    Team Lead The Team Lead ensures our clients receive exceptional service that drives our new business revenue and client retention goals. You will oversee your client support team, providing expertise, leadership, and mentorship to achieve their individual and team goals. As an integral part of the PL leadership team, you will collaborate in creating our strategic action plan and implement the tactical plan to achieve our vision and meet our established rocks and goals. Primary duties and responsibilities include: Overseeing the client support team and ensuring they provide an exceptional client experience. Providing ongoing learning initiatives and coaching team members on best practices. Providing ongoing feedback and quarterly reviews that ensure verifiable improvements in productivity. Supporting account managers on unique risk needs and assisting with backup on department inbound calls. Delegating team members' workloads accordingly in their absence. Communicating regularly with the Operations Manager to ensure a consistent, high-level experience for our colleagues and clients. Performing client surveys and keeping records of interactions for training purposes. Resolving complex client problems or disputes in a professional manner. Creating and monitoring departmental reports to determine whether KPIs are being met and where there is room for improvement. Auditing the management system on a weekly basis. Playing an integral role in carrier relationships and management of resources to balance new business allocation appropriately. Further building and strengthening cross-departmental relationships to ensure a consistent high-level experience for our colleagues and clients. Building and maintaining relationships with underwriters and carrier representatives to ensure predictable and consistent resolution of identified issues. Utilizing our processing team and carrier service centers based on agency procedural standards. Assessing claims requests and advising the client on the best course of action. Working as a liaison between our client and carrier claims department to ensure a satisfactory resolution. Reviewing client phone calls to ensure the highest level of customer service provided to our book of business. Experience and educational requirements include: High school diploma required, and associate degree preferred. Demonstrated proficiency in a previous customer service or account management role. Previous experience in financial services, banking, or insurance preferred. Valid Michigan Property/Casualty insurance license. Minimum skills, knowledge, and ability requirements include: Strong communication skills, both verbal and written. Superior customer service and problem-solving skills. Proficient with computer systems, including but not limited to Microsoft Office and EPIC. Strong contributor in a team environment. Maintains a high level of personal accountability. Organized and able to focus on the task at hand. Reliable with a strong work ethic. Professional appearance is a must. Maintains active insurance license and actively participates in department meetings. Department: Account Management Read Less
  • Commercial Insurance Sales Producer  

    - Lafayette Parish
    HUB Insurance Sales Advisor HUB International Limited ("HUB") is one o... Read More
    HUB Insurance Sales Advisor HUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 19,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer: Competitive salaries and benefits offerings Medical/dental/vision insurance and voluntary insurance options Health Savings Account funding 401k matching program Company paid Life and Short-Term Disability Plans Supplemental Life and Long-Term Disability Options Comprehensive Wellness Program Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off Great work/life balance, because that's important for all of us! Focus on creating a meaningful environment through employee engagement events The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry! Growth potential - HUB is constantly growing and so can your career! A rewarding career that helps local businesses in the community Strong community support and involvement through HUB Gives As a HUB Insurance Sales Advisor, you will have the opportunity to sell insurance products and services for a global leader in the industry. We offer rewarding opportunities for experienced professionals and training for motivated individuals seeking career development. If you are a career-driven, entrepreneurial self-starter, this is an opportunity to achieve your full potential with HUB International! Essential duties and responsibilities include: Provide insurance related information and guidance to field/clients Prospect, identify, and develop new clients from referral or cold calling Educate clients on HUB's value, service, and offerings Prepare/assist in contracting of clients and any required paperwork Develop and maintain current knowledge of HUB's core business partners and their products Work optimally with team to ensure sales targets are achieved Work with clients to ensure the optimal coverage is offered, including quoting and/or follow-up Support clients by providing technical support, product education, etc. Maintain and continually update HUB's client database Attend and participate in ongoing education for industry knowledge Requirements include: 2-5+ years industry experience Florida 2-20 Property Read Less
  • Client Service Manager, Commercial Lines  

    - Fresno County
    Commercial Lines Client Service Manager In a rapidly changing world, H... Read More
    Commercial Lines Client Service Manager In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community. The Commercial Lines Client Service Manager oversees functions of a Commercial Lines Account Management team. This is a leadership and supervisory position that manages processes, training, and collaboration amongst Commercial Lines service staff as well as operational sales support and client related services. This position may also assume the duties and responsibilities of an Account Manager or Account Executive to service a book of business. The Client Service Manager provides support by knowing all the processes, steps, and tasks performed by their team members so they can coach, train and manage performance. Duties updates all HUB computer systems and automated agency management systems; ensures the accuracy of data. Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses. Performs other duties and projects as assigned. Qualifications: High School Diploma / GED; College degree strongly preferred 3 years of commercial insurance related experience (brokage preferred) or equivalent combination of education including but not limited to responsiveness to staff needs, and personnel issues, and provide consistent/fair evaluation. Ability to effectively and professionally communicate orally and in writing with internal and external customers. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Desire to learn and grow within the insurance industry. Ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately. Confidence and demeanor to effectively interact with all levels within the organization. Ability to develop and maintain strong client relationships; work effectively with insurance and service vendors to gain cooperation in meeting clients' needs. Ability to effectively work with a team and coach others in developing their skills and abilities. Ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly. Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy. Computer skills: proficiency with Microsoft Office Suite, Outlook and agency management systems. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Working Conditions and Physical Demands: This position primarily involves remaining in a stationary position for the majority of the workday. The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Why Choose HUB? Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. Read Less

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