Come join the SpringHill Suites Las Vegas Airport team!
Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Greet, check in and settle guest accounts while ensuring all service standards are followed
Assist guests regarding hotel facilities in an informative and helpful way
Respond to each Guest who approaches the Reception Desk
Drive rate through up-selling room brands
Follow department policies, procedures and service standards
Follow all safety policies
Other office duties as assigned through supervisor.
Able to help make and setup breakfast area,if coverage is needed due to being busy and being able to help buss tables.
Qualifications:
Proficiency in English (verbal and written), second language an asset
Previous customer related experience preferred
Previous Fosse experience preferred, but not required
Computer literate in Microsoft applications an asset
Must be able to type 25 words per minute
Must possess a professional presentation
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively with fellow colleagues as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Frequent standing and walking throughout shift
Occasional kneeling, pushing, pulling, lifting.
Able to at least lift 25 pounds.
Experience:
Hotel: 1 year (Required)Ability to Commute:
Las Vegas, NV 89118 (Required)Ability to Relocate:
Las Vegas, NV 89118: Relocate before starting work (Required)Work Location: In person
Company DescriptionWe take pride in being a family-owned and operated development and hospitality company with over 30 years of experience. The Las Vegas SpringHill Suites Airport is a 3 year old award winning hotel looking for associates that are ready to serve guest.Company DescriptionWe take pride in being a family-owned and operated development and hospitality company with over 30 years of experience. The Las Vegas SpringHill Suites Airport is a 3 year old award winning hotel looking for associates that are ready to serve guest. Read Less