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Sprague Pest Solutions
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  • Customer Service & Operations Support (BAC)  

    - Portland
    Description: Join Our Team as a Branch Administrative Coordinator! Are... Read More
    Description: Join Our Team as a Branch Administrative Coordinator!

    Are you a detail-oriented multitasker with a knack for keeping things running smoothly? Do you thrive in a dynamic environment where your organizational skills and proactive approach make a real impact? If so, we want you to be our next Branch Administrative Coordinator (BAC)!

    Why You'll Love This Role: Be the Backbone: You'll play a pivotal role in ensuring our branch operations run like a well-oiled machine.Client Champion: Manage client tickets, handle service requests, and maintain accurate records in our CRM.Support Hero: Provide essential support to our technicians and branch management, ensuring customer satisfaction and operational success. What You'll Do: Service & Technician Coordination: Assign client tickets to technicians and assist with mapping, routing, and scheduling. Handle incoming service requests via phone, email, or online portal. Review daily reports, batch tickets, and ensure quality control. Account & Billing Management: Create and update client accounts, manage billing and invoicing, and handle collections. Conduct monthly closing procedures and log service issues and requests. Documentation & Compliance: Ensure technician licensing is up-to-date and maintain compliance documentation. Keep service binders organized and up-to-date. Technical & Administrative Support: Provide first-tier technical support for our logbook and customer portal. Manage office supplies, equipment, and mail. Branch Manager Support: Assist with payroll, inventory management, and reporting. What you'll get working here:Salary: $20-25/hr to start (depending on experience) plus performance bonuses and sales commissionsOn-the-job training and developmentPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with continuing education and leadership training Benefits :Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan Ready to Make a Difference? If you're ready to take on a role where your contributions are valued and you can grow with us, apply today! Join us in delivering exceptional service and ensuring our branch operates at its best.

    Apply Now and Be Part of Our Success!

    Requirements: What We're Looking For:Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.Organizational Guru: Your attention to detail and ability to juggle multiple tasks will be key.Tech-Savvy: Comfortable with CRM systems and basic technical support.Proactive Problem Solver: You anticipate needs and tackle challenges head-on.Team Player: You work well with others and support your team to achieve common goals. Must haves for this job:High school diploma or equivalent Nice to haves for this job:2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers1+ year experience in account management, credit & collections Pre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, County5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description:

    Position Title: Branch Administrative Coordinator - Portland Branch

    Department: Operations

    Reports to: District Manager

    FLSA Status: Non-Exempt

    EEOC Class: Administrative Support Workers

    Salary: Range specific to branch, 3% annual bonus subject to annual goal

    Position Summary:

    The Branch Administrative Coordinator (BAC) plays a crucial role in ensuring the smooth operation of branch activities. This position is primarily responsible for managing client tickets, handling service requests, and maintaining accurate records in Sprague's CRM. Additionally, the BAC oversees account management, billing, and invoicing, while providing essential support to technicians and branch management. By efficiently handling administrative tasks and supporting branch operations, the BAC significantly contributes to customer satisfaction and the overall success of the branch.

    Essential Duties & Responsibilities:

    Service & Technician Coordination:Ensure all clients tickets are assigned to technicians in Sprague's CRM, as outlined by Branch Management.Assist managers and technicians with mapping, routing, and assignment of accounts and service calls; Post On-Call schedule.Answer incoming service requests by multi-line phone, email, or online portal.Review daily messaging reports (MTO) from prior day(s) regarding accounts & updates; reporting and/or acting on information as needed.Conduct daily batching of tickets; Inspect and quality check technician reports and paperwork, resolve and escalate issues, and file records accurately.Review call backs and after hours calls from clients; escalate and act on information as needed. Account & Billing Management:Create accounts and update records as new accounts are sold or modified.Conduct account billing and invoicing activities, including special billing requirements, outbound collection calls, processing credit cards and cash payments, resending invoices, escalating payment issues to managers, documenting activities and agreements.Conduct monthly closing procedures for Branch.Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken. Documentation & Compliance:Ensure renewal and documentation of technician licensing; create & update smart pages.Log complaints, service issues, requests, changes to scheduled service, ensuring customers, technicians, and managers are informed of actions required and taken.File branch compliance documentation and maintain service binders.Technical & Administrative Support:Provide first-tier technical support for the logbook and customer portal.Maintain and organize office supplies, equipment, and records; send & receive mail & deliveries. Branch Manager Support:Payroll: Review technician timecards and communicate corrections to Branch Manager.Inventory: Order pesticides; track product and equipment inventory, manage orders, check-in and organize deliveries.Reporting: Run, manage, and deliver reports according to schedule and audience.Other duties as assigned. Job Requirements:High school diploma or GEDExcellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision makingAbility to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and valuesAbility to set priorities and manage time to accomplish work goals according to quality standards and deadlinesAbility to adapt quickly and work effectively in a fast-paced office environmentAbility to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateAttention to detail and ability to recognize and correct errors and inconsistenciesAbility and aptitude with Microsoft Office Suite, scheduling and mapping software, billing systems, and web-based portals and other technology necessary for successful day-to-day functioning in a business environment; ability to learn new software quickly.Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checks Preferred Qualifications:2+ years experience in customer service roles, preferably in service-oriented industries such as HVAC, plumbing, retail, hospitality, or call-centers Environment and Physical Demands:Frequently sitting at a desk to operate a computer, telephone, and other office equipment . click apply for full job details Read Less
  • Operations Manager (Commercial Pest Control)  

    - Seattle
    Description: Lead with Purpose. Grow with Sprague.Are you ready to tak... Read More
    Description: Lead with Purpose. Grow with Sprague.

    Are you ready to take the next step in your leadership journey with a company that's redefining pest management? Sprague Pest Solutions is looking for a driven, people-focused Operations Manager to share leadership responsibilities for our team in the Metro Seattle area. If you're passionate about coaching others, delivering exceptional service, and making a real impact on public health and safety, this is your opportunity to thrive. Join us in our mission to protect people, property, and food with integrity and innovation. Apply today and be the difference.

    What you'll do :Train technicians to locate, identify, destroy, control, and repel pestsReview routing and scheduling for improvements to efficiencyPartner with clients and provide support to technicians to resolve service problems, ensure complaints are responded to timely and follow-up steps are takenInspect technician's vehicles and route work to ensure standards are met for safety, cleanliness, quality, and serviceWork with branch manager, sales personnel, and technicians to prepare client bids for special services, including fumigation and bird work What we do at Sprague:

    Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

    Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

    What you'll get working here:Salary: $78,000-85,000 per year plus annual bonusA take-home service vehicle with gas cardCompany-provided phone, laptop, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with tuition assistance and leadership training Benefits:Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan Requirements: Must haves for this job:High school diploma or equivalentValid Driver's License and Satisfactory Motor Vehicle RecordAttention to detail and high standards of work qualityHunger for knowledge and professional developmentCompetitive approach to both individual and team performanceWillingness to travel throughout entire service territory Nice to haves for this job:3+ years' experience in pest management2+ years' experience in managing people and business operations1+ years' experience in customer service, retail, food service, or hospitalityPest control, industrial, or safety certifications Pre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyEducation & Employment VerificationDOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description:

    Position Summary

    Supervise service personnel and support sales personnel to achieve performance, quality and growth goals. Passionately delivering uncompromising results through the work of others.

    Essential Duties and ResponsibilitiesInteract with customers and provide support to technicians to resolve service problems, ensure client complaints are responded to timely and follow-up steps are taken.Seek out potential clients, build route density for technician routes, working with technicians and sales to find new prospective clients, and look for ways to add value to existing clients.Review routing and scheduling for improvements to efficiency.Perform Quality Assurance audits at client sites.Coach Service personnel to achieve performance goals.Communicate and train technicians on new programs, processes and equipment.Ensure that all assigned routes are completed which may require completing pest prevention service route work to fill in for vacations, vacancies, etc.Train technicians to locate, identify, destroy, control, and repel pests. Use knowledge of pests' biology and habits, along with pest management techniques such as applying chemicals, setting traps, operating equipment, and modifying structures to alleviate pest problems.Assist in maintaining and monitoring inventory of supplies within standardsComplete vehicle inspections of technicians to ensure proper inventory levels of tools, equipment and materials, and ensure equipment is properly maintained and safety requirements are met.Prepare client bids for special services, including fumigations and bird work.Work flexible schedule as required to meet client expectations, including weekends and evenings. Occasional overnight travel may be required.Ensure technicians and self are working in a safe manner and adhering to OSHA, state requirements, and Sprague policies and procedures and maintaining and utilizing required safety equipment when providing pest management services.Ensure technicians and self-maintain a clean company vehicle, comply with DOT and company guidelines, operate vehicle safely and legally and according to company guidelines and represent Sprague by keeping vehicle clean and in good repair.Complete paperwork and electronic reporting on PDA accurately and timely. Provide information to Service Center as required, including synching PDA daily.Ensure technicians and self participate fully in training opportunities provided to enhance knowledge and to meet requirements for licensing.Ensure technicians and self represent Sprague by wearing clean company uniforms and appropriate footwear, maintaining personal hygiene and facial hair standards at all times. Qualifications and Requirements

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Knowledge, Skills and AbilitiesKnowledge of federal, state, industry, and local regulations as well as proficiency in the use of all safety equipment and procedures.Behaves consistently and predictably; is reliable, responsible and dependable in fulfilling obligations; diligently follows through on commitments and consistently meets deadlines.Diligently checks work to ensure that all essential details have been considered; notices errors or inconsistencies, and takes prompt, thorough action to correct errors.Projects a professional image of oneself and the organization; demonstrates a positive attitude towards work; takes pride in one's work and the work of the organization.Is friendly, pleasant, courteous, and professional when dealing with internal or external clients. Promotes cooperation, building teamwork, and resolving conflict.Is able to perform effectively even with minimal direction, support, or approval and without direct supervision. Is able to set priorities and takes responsibility for accomplishing work goals within accepted timeframes.Adapts quickly to change and works under tight deadlines. Is cooperative, willing to share knowledge, cross-train, & take on additional responsibilities. Must be willing to work extended hours and weekends when necessary.A self-starter who effectively organizes own work and completes on timely basis. Acts dependably to get things done right the first time. Considers positive and negative consequences before acting. Demonstrates a sense of urgency and takes initiative when necessary.Is able to successfully grasp new materials and pass state licensing exams and requirements.Able to learn and use computer and computer-based applications such as Learning Management System, PDA, Pestpac and e-mail.Behaves in accordance with Sprague's Commitment, Code of Ethics, Environmental Philosophy and Vision; follows company policies and procedures. Education and/or Experience . click apply for full job details Read Less
  • Branch Manager - Commercial Pest Control  

    - Davis
    Step into a pivotal leadership position at Sprague Pest Solutions' Sac... Read More
    Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement.

    You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead.

    If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you.

    Key ResponsibilitiesLeadership & Team Development:Recruit, hire, and mentor staff who embody Sprague's values and commitment to service qualityFoster a positive, growth-oriented culture that motivates the team and minimizes turnoverLead by example, encouraging continuous improvement and professional developmentOperational Oversight:Ensure efficient, high-quality pest control services that meet client and industry standardsManage inventory, equipment, and resources to control costs and support branch goalsMonitor and report on branch financial performanceSales & Business Development:Develop and implement strategies to grow the branch's client base and revenueBuild strong relationships with clients, vendors, and the local communityIdentify new business opportunities and market trendsCompliance & Safety:Ensure all team members follow safety protocols and regulatory requirementsOversee proper handling and disposal of chemicals and equipment What we do at Sprague:

    Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

    Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

    What You'll Get in this Position:Salary: $90,000-100,000 per year to start plus annual bonusA take-home service vehicle with gas cardCompany-provided phone, laptop, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with tuition assistance and leadership training Benefits:Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan

    Must haves for this job:High school diploma or equivalentValid Driver's License and Satisfactory Motor Vehicle Record2+ years' experience in managing people and business operationsStrong communicator with emotional intelligence and adaptabilityProven ability to realistically assess challenges and implement steady, long-term improvementsCommitment to diversity, inclusion, and continuous improvementCompetitive approach to both individual and team performanceWillingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job:Bachelor's degree in Business Administration or related field preferred3+ years' experience in pest managementPest control, industrial, or safety certifications Pre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyEducation & Employment VerificationDOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

    All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description:

    Position Title: Branch Manager

    Department: Operations

    Reports to: Regional Manager

    FLSA Status: Exempt

    Exemption: Executive, Administrative

    EEOC Class: First/Mid-Level Officials and Managers

    Salary: $90,000 - $100,000 annually plus incentives

    Position Summary:

    The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies.

    Essential Functions:

    Leadership and Workforce Management:Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality.Train and coach team members, encouraging continuous improvement and professional development.Foster a safe, inclusive, and productive work environment. Operational Oversight:Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards.Manage inventory, equipment, and resources, controlling costs and waste.Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development:Build and maintain strong relationships with clients, vendors, suppliers, and the community.Develop and implement strategies to grow the branch's client base and revenue.Identify new business opportunities and market trends.Address customer inquiries and resolve service issues promptly. Compliance and Safety:Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standardsStay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed.Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned.

    Job Requirements:High School Diploma or GED2+ years in a managerial role, preferably in pest control or a related industry.Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision makingAbility and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checksAbility to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications:Bachelor's degree in Business Administration, Management, or related fieldPrevious pest control experiencePest control, industrial, or safety certifications Physical Requirements:Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1.Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds.Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas.Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas. . click apply for full job details Read Less
  • Branch Manager - Commercial Pest Control  

    - Lodi
    Step into a pivotal leadership position at Sprague Pest Solutions' Sac... Read More
    Step into a pivotal leadership position at Sprague Pest Solutions' Sacramento branch-where explosive growth isn't just a possibility, it's the expectation. As Branch Manager, you'll be at the forefront of a high-potential market, empowered to drive rapid expansion and set new standards for excellence. This is your opportunity to build and lead a team where every member has unlimited potential for development and advancement.

    You'll shape the branch's culture, inspire your team to exceed ambitious goals, and unlock new opportunities for both the business and your people. If you're energized by growth, passionate about developing others, and ready to make a lasting impact, Sprague is the place to accelerate your career and the careers of those you lead.

    If you're energized by growth, passionate about developing others, and ready to be a driving force behind Sprague's next chapter of success, this is the role for you.

    Key ResponsibilitiesLeadership & Team Development:Recruit, hire, and mentor staff who embody Sprague's values and commitment to service qualityFoster a positive, growth-oriented culture that motivates the team and minimizes turnoverLead by example, encouraging continuous improvement and professional developmentOperational Oversight:Ensure efficient, high-quality pest control services that meet client and industry standardsManage inventory, equipment, and resources to control costs and support branch goalsMonitor and report on branch financial performanceSales & Business Development:Develop and implement strategies to grow the branch's client base and revenueBuild strong relationships with clients, vendors, and the local communityIdentify new business opportunities and market trendsCompliance & Safety:Ensure all team members follow safety protocols and regulatory requirementsOversee proper handling and disposal of chemicals and equipment What we do at Sprague:

    Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually. Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

    Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves; consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

    What You'll Get in this Position:Salary: $90,000-100,000 per year to start plus annual bonusA take-home service vehicle with gas cardCompany-provided phone, laptop, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with tuition assistance and leadership training Benefits:Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan

    Must haves for this job:High school diploma or equivalentValid Driver's License and Satisfactory Motor Vehicle Record2+ years' experience in managing people and business operationsStrong communicator with emotional intelligence and adaptabilityProven ability to realistically assess challenges and implement steady, long-term improvementsCommitment to diversity, inclusion, and continuous improvementCompetitive approach to both individual and team performanceWillingness to travel throughout entire service territory: Sacramento to San Francisco bay area, Modesto, Stockton, Gilroy, and Santa Rosa Nice to haves for this job:Bachelor's degree in Business Administration or related field preferred3+ years' experience in pest managementPest control, industrial, or safety certifications Pre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyEducation & Employment VerificationDOT Physical with 5-Panel Drug Screen W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

    All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description:

    Position Title: Branch Manager

    Department: Operations

    Reports to: Regional Manager

    FLSA Status: Exempt

    Exemption: Executive, Administrative

    EEOC Class: First/Mid-Level Officials and Managers

    Salary: $85,000 - $95,000 annually plus incentives

    Position Summary:

    The primary responsibility for the Branch Manager is to lead a commercial pest control branch in a direction consistent with the Sprague mission, culture, and business plan. The Branch Manager will be responsible for training staff to consistently and passionately deliver uncompromising service to all clients. This position requires a passion for leading people and processes to achieve budget goals, drive sales performance, and ensure compliance in the field. The Branch Manager will foster loyalty and retention among both clients and team members, assess the evolving needs of the workforce and marketplace, and implement policy and process changes to support Sprague's long-term growth strategies.

    Essential Functions:

    Leadership and Workforce Management:Assess staffing levels and workforce strengths, recruiting, hiring and retaining team members who align with Sprague's culture and commitment to service quality.Train and coach team members, encouraging continuous improvement and professional development.Foster a safe, inclusive, and productive work environment. Operational Oversight:Regularly assess service quality, ensuring pest control services are delivered efficiently and meet client, industry, and Sprague standards.Manage inventory, equipment, and resources, controlling costs and waste.Monitor and report on the branch's budget, expenses, and financial performance. Sales and Business Development:Build and maintain strong relationships with clients, vendors, suppliers, and the community.Develop and implement strategies to grow the branch's client base and revenue.Identify new business opportunities and market trends.Address customer inquiries and resolve service issues promptly. Compliance and Safety:Ensure all team members perform all job duties, including operating motor vehicles, according to company and industry safety standardsStay updated on local, state, and federal regulations regarding pest control practices and ensure all team members are trained and informed.Oversee the correct handling, storage, and disposal of pesticides and chemicals to prevent accidents and environmental contamination Other duties as assigned.

    Job Requirements:High School Diploma or GED2+ years in a managerial role, preferably in pest control or a related industry.Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision makingAbility and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.Ability to pass background screening requirements, including identity, criminal history, education, employment, and motor vehicle records checksAbility to meet DOT physical standards, including a 5-panel drug screen Preferred Qualifications:Bachelor's degree in Business Administration, Management, or related fieldPrevious pest control experiencePest control, industrial, or safety certifications Physical Requirements:Physical Strength and Stamina: Ability to handle pest control equipment and work in various conditions and environments1.Lifting and Carrying: Ability to lift and carry equipment and materials, which may weigh up to 50 pounds.Bending, Stooping, and Crawling: Frequent bending, stooping, and crawling to access and treat pest-infested areas.Standing and Walking: Prolonged periods of standing and walking while inspecting and treating areas. . click apply for full job details Read Less
  • Commercial Sales & Account Manager  

    - Kent
    Description: Build Relationships. Serve Essential Industries. Protect... Read More
    Description: Build Relationships. Serve Essential Industries. Protect Public Health.

    Are you a talented B2B sales professional looking for the opportunity to make a difference while making a living?

    Sprague Pest Solutions is looking for a strategic, relationship-driven sales leader to grow our presence in one of the Pacific Northwest's most dynamic commercial corridors. If you understand the operational challenges of fast-paced industries and thrive on delivering smart, compliance-focused solutions, we want to connect with you.

    At Sprague, we don't just sell pest control-we deliver peace of mind. It's an opportunity to partner with mission-critical industries to protect their operations, ensure regulatory compliance, and safeguard public health. Our clients include food processors, healthcare facilities, schools, and commercial properties that rely on us to keep their environments safe and pest-free. If you're passionate about consultative selling and want to make a real impact, we want to hear from you.

    What you'll do: Drive Strategic Growth: Prospect and build relationships with commercial clients in food and beverage processing, manufacturing and production, municipal services, wholesale and retail operations, and agri-business sectors.Consult & Solve: Understand complex operational environments and regulatory pressures (FDA, USDA, GMP, FSMA) to deliver tailored pest prevention solutions.Own the Relationship: Manage accounts from initial contact through implementation, ensuring long-term satisfaction and compliance support.Collaborate Across Teams: Partner with technical specialists, entomologists, and service teams to deliver measurable results and maintain high service standards.Represent Sprague: Conduct site inspections, deliver professional presentations, and uphold our brand values in every interaction. What We're Looking For: Proven success in B2B sales, especially in service-oriented or operational industries like property management, logistics, warehousing, or food productionStrong communication, negotiation, and relationship-building skillsSelf-starter with a drive to exceed goals and grow territoryAbility to work independently and as part of a collaborative teamFamiliarity with the business landscape of Kent Valley, Renton, Eastside Seattle metro, Factoria and Bellevue commercial areas Why Sprague? Sprague Pest Solutions is a leader in commercial pest management, protecting food, health, and property across the Western U.S. We're committed to innovation, sustainability, and excellence in everything we do.Competitive base salary ($55,000-$65,000) + uncapped commission (Sales reps hitting target earn $80,000-$100,000 in their first year)Company vehicle, phone, and laptopComprehensive training and ongoing professional developmentSupportive team culture and mission-driven workOpportunities for advancement in a growing company Benefits: Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Requirements: Must haves for this job:High school diploma or equivalentValid driver's license and satisfactory motor vehicle recordAttention to detail and high standards of work qualityHunger for knowledge and professional developmentCompetitive approach to both individual and team performance Nice to haves for this job:Bachelor's degree in Business, Marketing, or a related field2+ years' proven success in Business-to-Business or related sales experiencePrior experience in the Pest Control industryExperience with SalesForce Pre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyEmployment and Education verificationDOT Physical with 5-Panel Drug Screen

    Detailed Job Requirements:

    Position Title: Account Manager / Sales Representative

    Reports To: Branch Manager

    Travel: 10%

    FLSA Status: Exempt

    Exemption: Outside Sales

    EEOC Class: Sales Workers

    Salary: $55,000-$65,000 plus commissions

    Position Summary:

    The primary function of the Outside Sales and Account Representative is to sell pest prevention services to commercial organizations. The Account Rep utilizes a consultative sales approach to understand the client's unique challenges and propose solutions to meet active pest control problems and ongoing maintenance needs. The Sales Rep works closely with managers and specialty teams to ensure appropriate pricing structures for proposed solutions, service excellence, and customer satisfaction.

    Essential Duties & Responsibilities:Drive new business opportunities by prospecting, developing leads, and cold callingDevelop leads, maintain a list of prospective customers, and identify opportunities to expand client service offeringsBuild and foster a network of referrals to generate leads and growth opportunitiesOptimize the sales cycle to drive the business forward at every step of the sales processDevelop long-lasting relationships with clients by maintaining Sprague's core tenets of integrity and customer serviceDevelop strong internal relationships with operations, marketing, and other corporate departmentsFoster customer loyalty by delivering pest control solutions according to local regulations and company protocols related to pesticide application and pest managementRepresent the Sprague brand by driving a company vehicle from home, work, and client locations or at trade showsInspect client sites, partnering with branch managers and technicians to fully understand the client's unique business and facility challengesDevelop proposals according to Sprague's pricing strategyWrite clear, concise reports, proposals, and presentations; assist in responding to RFPsDeliver professional presentations or demonstrations to clients, prospective clients, and industry contactsCoordinate sales efforts with marketing, sales management, operations, and technical services, including but not limited to: market, territory, and competitive analyses, annual pricing reviews, specialty projects and bids, and sales action planningEffectively communicate value and benefits of Sprague products and services to overcome client objections and close dealsConduct regular business reviews with existing clients to ensure satisfaction, explore changing or emerging needs, and recommend solutions that maximize value for the customer at a fair and profitable price pointIntroduce service team and specialists to prospective and existing clients early in the sales process to build strong relationships and facilitate seamless transitions in account supportOther duties as assigned Knowledge, Skills, and AbilitiesActive listening skills and the ability to understand the points being made and ask questions to clarify the situationComplex problem-solving and the ability to review detailed information to evaluate options and implement solutionsCritical thinking and the ability to identify the strengths and weaknesses of alternative solutionsAbility to communicate effectively verbally and in writing with customers, peers, and managersAbility to navigate conflict, recommend options, and facilitate solutions that best serve the customer and the company's objectives and valuesAbility to set priorities and manage time to accomplish work goals according to quality standards and deadlinesAbility to adapt quickly and work effectively in a competitive marketAbility to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriateAttention to detail and ability to recognize and correct errors and inconsistenciesAbility to travel within territory and to Sprague's Home OfficeProficiency in CRM softwareProficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, billing systems, and web-based portals; ability to learn new software quicklyStrong understanding of market trends and customer needs in the regionAbility to work independently and as part of a teamAbility to pass background screening requirements . click apply for full job details Read Less
  • Description: Ready to take control of your career? Join a team that pr... Read More
    Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships.

    If you're also a problem-solver who thrives on independence, and loves being part of a winning team, then we have the job for you.
    Sprague Pest Solutions is looking for a Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics.

    What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly.Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision.Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services.Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads.Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back.Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed.Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us.Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer serviceStrong communication and time management skillsA valid driver's license and a clean driving recordA desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful.Impactful Work: Help businesses thrive by keeping their environments safe and pest-free.Career Growth: We invest in your development with ongoing training and advancement opportunities.Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here:Salary: $24-28/hr to start (depending on experience) plus performance bonuses and sales commissions A Sign-on Bonus of $1500, $500 at 90 days, $1,000 at 1 year Please note: The sign-on bonus of $1,500 is subject to applicable taxes and withholdings A take-home service vehicle with gas cardCompany-provided phone, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan Requirements: What We're Looking For:Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services.Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations.Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job:High school diploma or equivalentValid Driver's License and satisfactory Motor Vehicle Record2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality rolesAttention to detail and high standards of work qualityHunger for knowledge and professional developmentCompetitive approach to both individual and team performance Nice to haves for this job:2+ years' experience in pest control, landscaping, agriculture, or food productionPest control, industrial, or safety certifications Pre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyDOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Position Summary

    The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality. The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.

    Position Title: Route Manager (Commercial Pest Control Technician)

    Department: Operations

    Reports to: Branch Manager

    FLSA Status: Non-Exempt

    Exemption: NA

    EEOC Class: Individual Contributor

    Salary: $24-28 per hour (depending on market, experience, and licensing) plus incentives

    Position Summary:

    The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations.

    Essential Functions:

    Scheduling Ownership:Manage a dedicated route of commercial clients.Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction:Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.Respond quickly and professionally to client complaints and service requests.Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety:Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards.Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement:Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.Partner with clients and technical specialists to create action plans for solving and preventing pest management problems. Other duties as assigned.

    Job Requirements:

    High School Diploma or GED

    2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services

    2+ years' experience in customer service, sales, retail, or hospitality roles

    Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making

    Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.

    Ability to pass background screening requirements, including identity . click apply for full job details Read Less
  • Commercial Route Manager  

    - Pacoima
    Description: Ready to take control of your career? Join a team that pr... Read More
    Description: Ready to take control of your career? Join a team that protects businesses and builds lasting partnerships.

    Are you a problem-solver who thrives on independence, but loves being part of a winning team?
    Sprague Pest Solutions is looking for an experienced Pest Control Route Manager to join our mission of protecting public health, product and food safety for commercial clients in industries like retail, food service, and logistics.

    What You'll Do: Be the Hero: Own a dedicated route of commercial clients and deliver expert pest control and inspection services that keep their businesses running smoothly.Solve Puzzles: Tackle pest challenges head-on-responding quickly to service requests and complaints with professionalism and precision.Flex Your Schedule: Adapt to client needs with a flexible schedule, including urgent and unscheduled services.Grow the Business: Spot opportunities to expand services, ask for referrals, and support our sales team with qualified leads.Drive with Pride: Maintain a clean, safe, and fully stocked company vehicle that reflects your professionalism. Why You'll Love It: Supportive Team Culture: You'll work independently, but never alone-our team has your back.Tools for Success: From high-quality equipment to ongoing training, we set you up to succeed.Career Growth: Earn certifications, learn the latest pest control technologies, and grow your career with us.Make a Difference: Help businesses stay pest-free, protect public health, and build lasting client relationships. What You Bring: A passion for problem-solving and customer serviceStrong communication and time management skillsA valid driver's license and a clean driving recordA desire to learn, grow, and make an impact every day Why Join Sprague? At Sprague Pest Solutions, we're more than a pest control company-we're a team of passionate professionals who care about each other and our clients. We offer competitive pay, great benefits, and a chance to be part of something meaningful.Impactful Work: Help businesses thrive by keeping their environments safe and pest-free.Career Growth: We invest in your development with ongoing training and advancement opportunities.Team Culture: Work alongside a supportive team of professionals who value integrity, innovation, and service excellence. What you'll get working here:Salary: $27-32/hr to start (depending on experience) plus performance bonuses and sales commissionsA take-home service vehicle with gas cardCompany-provided phone, uniforms, and safety equipmentOn-the-job training and licensingPride in your work and the Sprague missionA supportive team environment based on family valuesUnlimited growth opportunities, with continuing education and leadership training Benefits: Health, Vision, Dental Insurance within 30 days of hire401K after 1 year, with 100% match up to 3% plus 50% match up to 6%Paid time off: Personal time available day 1, holiday and vacation time after 90 daysChildcare assistance and college savings plan Requirements: What We're Looking For:Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services.Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations.Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle. Must haves for this job:High school diploma or equivalentValid Driver's License and satisfactory Motor Vehicle RecordCalifornia Branch 2 Pest Control License2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality rolesAttention to detail and high standards of work qualityHunger for knowledge and professional developmentCompetitive approach to both individual and team performanceResidency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Nice to haves for this job:2+ years' experience in pest control, landscaping, agriculture, or food production2+ years' experience in route sales, facilities management, janitorial service, landscaping, environmental services, customer service, sales, retail, or hospitality rolesPest control, industrial, or safety certifications Pre-Hire Screening Requirements:5+ years Satisfactory Motor Vehicle RecordCriminal Background Check: Federal, State, CountyDOT Physical with 5-Panel Drug Screen All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law. We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Position Summary:

    The primary responsibility for a Route Manager is to provide pest control and inspection services assigned client locations according to established standards for responsiveness and quality. The Route Manager will develop professional relationships with clients to understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems. This position reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of Route Managers (technicians) to continually enhance client satisfaction and business operations.

    Essential Functions:

    Scheduling Ownership:Manage a dedicated route of commercial clients.Work a flexible schedule to meet client expectations, managing urgent and unscheduled services in a timely manner. Client Satisfaction:Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.Respond quickly and professionally to client complaints and service requests.Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products, and equipment, and logging leads for the sales team. Safety:Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards.Set up, monitor, and tear down equipment for new installations and specialized treatments. Continuous Learning & Improvement:Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.Other duties as assigned. Job Requirements:High School Diploma or GEDCalifornia Branch 2 Pest Control License2+ years in route sales, facilities management, janitorial service, landscaping, or environmental services2+ years' experience in customer service, sales, retail, or hospitality rolesExcellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision makingAbility and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checksAbility to meet DOT physical standards, including a 5-panel drug screenResidency requirement: To ensure timely emergency response and operational efficiency, candidates must maintain their primary residence within the designated service area. This requirement is based solely on operational needs for rapid response and is applied consistently to all candidates. Preferred Qualifications:

    - Previous pest control experience

    - Pest control, industrial, or safety certifications

    Physical Requirements: . click apply for full job details Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany