Description:
Region: Assigned territory within the Finger Lakes region of New York and surrounding areas.
Position Summary
We are seeking a Field Services Technician to join our team. This role is responsible for surveying, installing, programming, maintaining, and repairing Specialty Sales equipment and systems at customer locations. The ideal candidate is mechanically inclined, safety-minded, and committed to delivering excellent customer service.
Key Responsibilities
Follow all Specialty Sales LLC safety policies and operating procedures
Use required PPE correctly and consistently
Inspect and advise customers on equipment and the proper handling of Specialty Sales products
Survey, install, set up, and program custom equipment at customer locations
Perform plumbing, welding, and electrical fabrication for systems including HoofStrong systems
Troubleshoot and repair installed equipment systems
Partner with Sales Account Managers during field inspections and repairs
Travel to customer sites as required
Maintain accurate parts inventory
Report all accidents, injuries, safety issues, driving citations, service interruptions, or customer complaints immediately to supervisor
Maintain a clean, safe, and orderly work environment
Assist in other company areas as needed
Perform additional duties to support business needs
Requirements:
Employment Requirements
Must provide documentation of employment eligibility per state and federal regulations
Must be at least 21 years old
Must successfully pass all position-related pre-employment screenings
Education & Experience High school diploma or GED required
Basic knowledge of plumbing, welding, and electrical wiring
Strong troubleshooting and equipment repair skills
Certifications & Licensing Valid driver's license with a safe driving record that meets company insurability standards
Forklift certification preferred
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