Job Overview:
As an Office Administrator & Sales Support Specialist, you will play a pivotal role in
ensuring the efficiency and success of our sales operations while maintaining a well-organized
office environment. This dynamic position involves providing comprehensive administrative
support, managing customer inquiries, and coordinating seamless sales processes. Acting as a
key liaison between our sales representatives, customers, and internal departments, you will
facilitate effective communication, streamline operations, and enhance overall customer
experience, all while ensuring the office runs smoothly and efficiently.
Responsibilities:
Maintain an organized, efficient, and well-stocked office environment. Assist in scheduling meetings, appointments, and travel arrangements for Executive staff. Provide administrative support to the sales team, including managing calendars, scheduling appointments, and preparing sales-related documents and reports. Make calls to prospects to schedule initial appointments for the sales team. Provide pre-sales and post-sales support to clients via phone, email, and in-person, providing accurate information and assistance as needed. Maintain customer records and databases, updating contact information, order history, and sales activities to ensure accuracy and completeness. Monitor sales performance metrics and generate reports to track progress and identify areas for improvement. Assist in preparing weekly Account Manager presentations in coordination with the lead Account Manager. Provide support for sales events, trade shows, and other promotional activities, including logistics coordination and booth setup. Prepare optimized route plan for lead account manager.
Qualifications
Must be fluent in Spanish. Any college degree or equivalent In addition to Spanish, Portuguese is a plus. Previous experience in customer service or admin roles. Ability to build rapport with clients. Ability to prioritize and multitask. Positive and professional demeanor Excellent written and verbal communication skills Detail-oriented mindset with a focus on accuracy and attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) Ability to work independently with minimal supervision and as part of a team. Company DescriptionAbout Us