Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management.
Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary.Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel.Responsible for being at work every scheduled day, on time and in uniform.Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance.Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area.Assist Facility Managers with other duties as needed.Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education Required: High School Degree or equivalent.
Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: The individual will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company.
Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio.
Salary Range: $23.69 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
Metropolis is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Position: Supervisor
Pay Rate: $14.00/hr + tips
Location: Four Seasons Miami
Basic Function – Assist in the day-to-day management of a location ensuring that valet operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
Greet guests courteously.Ensure customers are receiving timely service. Assist customers in and out of their vehicle.Drive, park, and retrieve customer vehicles in a safe and professional manner.Assist with hiring, training, and coaching an excellent valet team.Create a staffing schedule according to the anticipated daily vehicle volume.Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.Prepare and process daily paperwork according to audit compliance standards.Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.Create and implement a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity.Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations. Substitute for any position, if necessary.Complete other duties as needed.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - Minimal high school diploma or equivalent and a minimal 6 month related experience or training; or equivalent combination of education and experience.
Driver’s License - Required to have and maintain a valid state-issued driver’s license with a current address and an acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.
Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Customer Service – Maintains positive attitude. Responds to requests for service and assistance professionally and courteously.
Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment - Exhibits sound and accurate judgment.
Physical Demands: these physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee will walk and run for extended periods of time to park and retrieve customer vehicles; including the use of stairs and elevators.
The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Basic Function – Assist in the day-to-day management of a location ensuring that valet operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
Greet guests courteously.Ensure customers are receiving timely service. Assist customers in and out of their vehicle.Drive, park, and retrieve customer vehicles in a safe and professional manner.Assist with hiring, training, and coaching an excellent valet team.Create a staffing schedule according to the anticipated daily vehicle volume.Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.Prepare and process daily paperwork according to audit compliance standards.Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.Create and implement a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity.Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations. Substitute for any position, if necessary.Complete other duties as needed.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - Minimal high school diploma or equivalent and a minimal 6 month related experience or training; or equivalent combination of education and experience.
Driver’s License - Required to have and maintain a valid state-issued driver’s license with a current address and an acceptable driving record. Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.
Oral Communication - Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication - Writes clearly and informatively; Able to read and interpret written information.
Customer Service – Maintains positive attitude. Responds to requests for service and assistance professionally and courteously.
Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment - Exhibits sound and accurate judgment.
Physical Demands: these physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and fingers, handle or feel objects and to talk. The employee will walk and run for extended periods of time to park and retrieve customer vehicles; including the use of stairs and elevators.
The employee is occasionally required to climb or balance; stoop, kneel or crouch. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Basic Function - Ensure that appropriate number of cars is kept on location throughout shift, cars are being parked in an appropriate fashion and the lot is kept clean and presentable.
Direct incoming customers to available parking spaces.Count vehicles on location throughout shift, as needed.Write and issue violation warnings to tenants and visitors that violate garage policies.Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.Provide assistance to customers that have forgotten where they parked their vehicle.Responsible for being at work every scheduled day, on time and in uniform.Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance.Control traffic at entrances and exits as needed.Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.Communicate debris, water, oil spills and etc. to garage office.Substitute for Valets when necessary, if authorized.Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.Assist Facility Manager with other duties as needed.Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
Salary Range: $18.00 hr
This role is eligible to earn tips in addition to the posted hourly rate.
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Training (8/10/26-9/11/2026) will take place during day shift but candidates will move to swing shift upon completion of training.
Driver training to gain the knowledge and experience necessary to obtain a commercial driver's license (CDL). The course and subsequently obtaining a CDL must be completed within 60 days.
Complete on-site driver training courses to acquire a CDL license. Examples of skills provided in training course:
Effectively complete pre/post trip vehicle inspections.Understand required equipment in vehicle such as fire extinguisher, safety triangles, and ability to correctly use a 2-way radio and use proper radio etiquette.Obey all traffic laws and speed limits. Learn to drive passengers; respond promptly to customer needs.Provide information about the airport to the public and assist travelers.Perform light cleaning inside bus (i.e. empty trash, sweep).Assist passengers in boarding or exiting the vehicle as necessary, including operation of wheelchair lifts and restraints; under some circumstances, assist passengers with baggage.Provide assistance to disabled passengers.Only drive with CDL Trainer during training process while learning to recognize safety hazards and use appropriate precautions.Qualifications
Less than High School education; one month related experience, training or an equivalent combination of education and experience preferred.Must be 21 years of age or older.Must have a valid state-issued commercial driver’s permit and acceptable DMV record. Current Medical Examiner’s Certificate (DOT Medical Card) is required.Able to pass DOT drug and alcohol test and background check. Maintain a neat and clean appearance.Basic math skills to include add or subtract two digit numbers, and multiply and divide with 10’s and 100’s. Able to read, write, and comprehend simple instructions and short correspondence in English.Physical requirements include standing, walking, use of hands to handle equipment; occasionally required to sit and climb or balance, lift and/or move up to 75 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range: $23.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Basic Function - Ensure that appropriate number of cars is kept on location throughout shift, cars are being parked in an appropriate fashion and the lot is kept clean and presentable.
Direct incoming customers to available parking spaces.Count vehicles on location throughout shift, as needed.Write and issue violation warnings to tenants and visitors that violate garage policies.Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.Provide assistance to customers that have forgotten where they parked their vehicle.Responsible for being at work every scheduled day, on time and in uniform.Courteously assist Customers by answering any questions they may have. If necessary, direct the Customer to the Facility Manager for further assistance.Control traffic at entrances and exits as needed.Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.Communicate debris, water, oil spills and etc. to garage office.Substitute for Valets when necessary, if authorized.Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.Assist Facility Manager with other duties as needed.Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience Required: Less than High School education or one month related experience, training or an equivalent combination of education and experience.
License Requirement: The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to customers and other employees of the company.
Mathematical Skills: Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s. Ability to perform these operations using units of American money.
Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
Salary Range: $15.00 - $18.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Basic Function – Assisting in the day-to-day management of the assigned location ensuring that parking operations are handled within contractual guidelines of the specific location, fostering good client relations and promoting a professional image and approach to the business.
Participate in programs to improve client and customer satisfaction.Engage in the development of property level financial and operational goals.Assist in the management of day-to-day activities of the assigned locations including: ensuring appropriate customer interaction, supervising the completion of all evening closing reports, processing bank deposits, scheduling staff, supervising frontline staff (e.g. cashiers, valet attendants, maintenance porters, etc.), preparing month-end reports, auditing daily cashier shift reports, monitoring and checking of time cards, hiring and training of frontline staff, reviewing of damage claims, disbursing petty cash and preparation of the annual budget.Courteously assist Customers by answering any questions they may have.Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.Assist with cleanup of debris, water, oil spills and etc.Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.Assist Facility Manager with other duties as needed.Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience Required: High School Graduate. A minimum of six months of parking experience preferred.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
License Requirement: Must possess a valid state-issued driver’s license with current address and acceptable driving record.
Oral Communication: Speaks clearly; Listens and gets clarification; Responds well to questions.
Written Communication: Writes clearly and informatively; Able to read and interpret written information.
Customer Service: Have a strong customer orientation and positive attitude. Able to responds to requests for service and assistance in a courteous and professional manner.
Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
Judgment: Exhibits sound and accurate judgment.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
Salary Range: $18.00 - $20.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
Lead programs to improve client and customer satisfaction.Assist in the management of the day-to-day activities of the assigned locations.Supervise shuttle drivers, parkers and the monitoring of shuttle bus operations.Ensure appropriate customer interaction. Supervise the completion of all closing reports.Monitor and implement effective revenue control procedures.Perform other necessary functions as assigned. Assist with the daily data entry of the revenue reports.Compile and interpret reports on a daily basis for the operation of the facility.Qualifications
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Graduate. Some college a plus.
Experience Required: At least one year supervisory experience required (supervisory experience in the transportation and/or parking industry a plus). Prior supervisory experience managing a DOT-regulated shuttle operations preferred.
License Requirement: Per DOT Regulations, you will be required to have and maintain a valid CDL Class A, B or C Driver’s License depending on the location's hiring needs, with Passenger Endorsement if you will be responsible for operating shuttle buses with a passenger capacity of 15 passengers or more.
DOT Medical Card: A Medical Examiner’s Certificate (DOT Medical Card) is required.
Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required.
Computer Skills: Intermediate computer skills utilizing Microsoft Office (Excel and Word)
Other Desired Qualifications: Knowledge of transportation (shuttle operations), DOT regulations, union contracts, and payroll strongly desired.
Competencies: Superior verbal and written communication skills; Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment for extended periods of time. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 50 pounds.
Salary Range: $27.00 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read LessOverview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
If you are driven to succeed, you should join SP+. We are looking for safe Valet drivers with warm smiles who enjoy interacting with people. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started as valets.
What you’ll do
Deliver on our Promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients.Inspect every vehicle before safely parking it, noting all findings.Explain valet rates to customers. Observe traffic laws and safe driving practices.Report all accidents, safety hazards, unusual occurrences, and policy violations to management.Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience.Come to work in your clean uniform every scheduled shift, on time, and ready to work.Remain in complete uniform for the entirety of your shift. Assist management with additional duties as assigned.Qualifications
What you need
A valid state driver’s license, current address, and acceptable driving record. The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to handle cash and equipment. The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and/or move up to 25 pounds.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Read Less