JOB SUMMARY:
The Warehouse Associate I is responsible for pick and pack order fulfillment and inventory handling in an efficient and accurate manner. This position works with a variety of products, customer orders, and systems to provide exceptional service to Southwestern Distribution Center (SWDC) customers. The Warehouse Associate I reports to the Warehouse Manager and provides excellent customer service to internal and external customers while demonstrating the company values and supporting the mission.
JOB DUTIES AND RESPONSIBILITIES:
Responsible for pick and pack of outbound orders for a variety of customers Demonstrate knowledge of product attributes and customer order preferences in order to provide excellent customer service and identify inventory issuesMaintain accuracy throughout the inventory receiving, stocking, fulfillment, and order returns processesMonitor and maintain minimum stocking quantities on the picking linesProcess returned orders back into inventoryParticipate in special projects such as kitting, inventory labeling, creating finished goods, etc.Perform other duties as assigned
REQUIRED QUALIFICATIONS:
High School Diploma or equivalent1 years of experience in warehouse operations, customer service or related fieldMust be willing to work occasional Saturdays and overtime hours as required to support warehouse operations and meet shipping deadlinesAbility to handle repetitive workAbility to adapt to change Ability to work on multiple projects simultaneously while accomplishing daily tasksEffective oral and written communication skills and excellent interpersonal skillsAttention to detail, critical thinker and problem-solving skillsHigh standards for integrity, honesty, professionalism, and work ethicCommitment to service excellenceAbility to work independently while demonstrating excellent organization and follow throughDemonstrates flexible and efficient time management and ability to prioritize workloadAbility and willingness to move with purpose and a strong sense of urgencySelf-motivated, positive, and enthusiasticSelf- starter with a strong desire to exceed expectations and capable of supporting a team Maintains confidentiality discretionAbility to effectively work in collaboration with others to achieve business objectivesWilling to grow and be challengedAttends training as requested/deemed necessary
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