SouthCoast is Seeking an Assistant Practice Manager for our Imaging Center
Job Summary:
Supervises all clerical staff on a day-to-day basis, and ensures patients are checked in/out and that patient procedure orders are processed timely, patients scheduled and benefits for all patients are obtained from insurance carriers and documented in all systems.
This is a working manager position and works in any imaging clerical position as required.
Requirements:
The incumbent must possess outstanding interpersonal skills and be capable of dealing with physicians and staff. This position requires a highly motivated individual with a positive attitude towards the patients, physicians, fellow employees and subordinates.
Five (5) years work experience preferable in a medical office setting and two (2) years in a supervisory role. Knowledge of medical terminology desired. Word processing and computer experience.
Supervisory Responsibilities:
Oversees and manages clerical staff within the Imaging Department.
Assigns daily tasks and monitors performance to ensure high standards of productivity and accuracy.
Ensures clerical staff compliance with departmental policies, procedures, and quality standards.
Facilitates staff training and professional development opportunities.
Promotes a positive team environment and addresses staff concerns promptly and professionally.
Other Responsibilities:
Books, coordinates and reschedules patient appointments. Relays necessary messages to staff.
Schedule new and existing patients by modality. If an interpreter or translation service is needed, arrangements will be made and documented in the scheduling system.
Collect and verifies patient demographic information and updates patient profile in the computer.
Maintain and updates current information on modality schedules ensuring that patients are scheduled properly and appointments are confirmed.
Answer telephones, screens calls, and provides general information.
Answer questions regarding patient appointments and schedules outpatient appointments.
Accomplish radiology human resource objectives by selecting, orienting, training, assigning, scheduling, and coaching; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation, counseling, and discipline actions; adhering to company and department policies and procedures.
Meet radiology operational standards by contributing information to strategic plans and reviews; implementing production, productivity, quality, and patient-service standards; resolving problems; identifying system improvements.
Support patient care by resolving radiology scheduling issues with physicians, radiologists, radiology technologists, and ancillary staff; improving and maintaining quality assurance program for department functions.
Provides and monitor dashboard reports by controlling the collection of scheduling data by scheduler.
Education: High School Diploma/ GED required. Associates degree or higher education in business management or healthcare management strongly preferred.
Benefits: Health, FSA/HSA, dental, vision, life, long term disability, 401k with employer contribution, PTO, holidays, and voluntary supplemental insurance.
DFW, EEO, MFVD
Read LessSOUTHCOAST HEALTH IS LOOKING FOR A FULL-TIME INSURANCE VERIFICATION SPECIALIST FOR OUR IMAGING DEPT!
Qualifications:
Ability to communicate clearly and speak concise.Responsibilities:
Verify insurance policy benefits.Assure all insurance information has been obtained and documented.Educate patients and families on insurance issues.Communicates patient's fiscal responsibility in a professional manner.Answer telephones, screen calls and provide general information and questions regarding billing and cost.Education/ Experience:
High school diploma or equivalent. Two years of related experience required.
Benefits:
Health, HSA/FSA, dental, vision, life, long term disability, 401 (K) with employer contribution & voluntary insurance (i.e. critical illness, short term disability, life, identity theft). PTO, holidays, and bereavement leave.
EEO, DFW, MFVD
Read Less SouthCoast Health is looking for a Full-time
Patient Representative for our Richmond Hill Location
This position is in general one of the first and last points of contact that patients and patients' family members will have of SouthCoast Health and therefore, is the first and last chance to make a strong positive impression.
Qualifications:
Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.Responsibilities:
Greet patients and family members in a positive, professional and helpful manner.Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
Benefits: Health, HSA/FSA, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance.
DFW, EEO, MFDV
Read LessSouth Coast Health is looking for a Patient Representative for our Eisenhower Location
This position is in general one of the first and last points of contact that patients and patients' family members will have of South Coast Health and therefore, is the first and last chance to make a strong positive impression.
Qualifications:
Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.Responsibilities:
Greet patients and family members in a positive, professional and helpful manner.Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
EEO, DFW, MFVD
Read LessSouthCoast Health Is Looking for A Full Time Primary Care LPN For Our Richmond Hill Location
Mon-Fri; no evening or weekend shifts
Responsible for providing professional nursing care to clinic patients under the direction/delegation of Physician under the general policies and procedures established by South Coast Health. Will participate in providing health promotion, health maintenance and management of illnesses for patients. Provides care as allowed within the scope of the Georgia Licensed Practical Nurses Board.
Requirements:
Current Georgia LPN or Compact Nursing licensure. Current BLS/CPR Certification
Qualifications:
Able to assess patients' general condition, particularly the acutely ill patient and ensures that needs are met.Able to assists the physician(s) with examinations, vaccines, diagnostic procedures, and treatments.Provide direct patient care as ordered by provider.Maintain confidentiality in matters regarding the clinic, its patients and employees.Responsibilities:
Accurately documents all patient observations, treatments and procedures administered, patient/family responses, medication dispensed or prescribed, hospital data in the medical record.Education/ Experience: Graduate of an accredited school of practical/vocational nursing program. Minimum of one-year clinical experience, preferably in a hospital or office practice setting.
Benefits: Health, HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution, supplemental insurance policies. PTO, holidays, and bereavement leave.
EEO, DFW, MFVD
Read LessSouth Coast Health is looking for a Full-Time Patient Representative for our Nephrology Department
This position is in general one of the first and last points of contact that patients and patients' family members will have of South Coast Health and therefore, is the first and last chance to make a strong positive impression.
Qualifications:
Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.Responsibilities:
Greet patients and family members in a positive, professional and helpful manner.Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.
Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance.
DFW, EEO, MFDV
Read LessSouthCoast Pediatrics Is Looking For A Full-time Medical Assistant
For Our Rincon Location
Mon-Fri; day shift
Responsible for assisting physicians with patient care, clerical, and organizational tasks. Responsible for patient flow, appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the clinic services.
Requirements: Must pass proficiency test. Maintain current BLS/CPR Certification.
Responsibilities:
Assist physicians with patient care, clerical, and organizational tasks.Control patient flow in clinic.Prepare patient charts for appointments.Prepare patients for examinations and special procedures.Qualifications:
Education/ Experience:
High school graduate or equivalent required.
1. Graduate of an accredited Medical Assistant training program, or
2. Medical Assistant in the military, or
3. EMT-A or paramedic.
**An exception may be granted to individuals that have not attended an accredited training program but do have a national certification in medical assisting and (ii) a minimum of 2 years of medical assisting experience. Such exception may only occur following a thorough evaluation of the individual's experience; training/education; skills and qualifications, (ii) a determination by the Director of Nursing that such individual has the requisite skills and knowledge to perform as a Medical Assistant.
Benefits: Health, HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution & voluntary insurance (i.e. critical illness, short term disability, life, identity theft). PTO, holidays, and bereavement leave.
EEO, DFW, MFVD
Read LessSouthCoast Is Looking for a Full-Time Appointment Scheduler
Responsible for making and scheduling patient appointments in an efficient and timely manner.
Qualifications:
Ability to communicate clearly and speak concisely.Ability to exercise professionalism in dealing with all levels of personnel, patients, and patients' families.Ability in using multi-line telephone system.Knowledge of proper telephone etiquette.Knowledge of customer service principles.Responsibilities:
Education/Experience: High School Diploma. At least one year work experience in a medical office/Imaging department setting. Prefer prior switchboard operations experience. Knowledge of medical terminology desired. Word processing and computer experience.
Benefits: Health, HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution & supplemental insurance. PTO, holidays, and bereavement leave.
EEO, DFW, MFVD
Read LessSouth Coast Health Is Looking For A Full Time LPN for Our Nephrology Department
Mon-Fri; no evening or weekend shifts
Responsible for providing professional nursing care to clinic patients under the direction/delegation of Physician under the general policies and procedures established by South Coast Health. Will participate in providing health promotion, health maintenance and management of illnesses for patients. Provides care as allowed within the scope of the Georgia Licensed Practical Nurses Board.
Requirements:
Current Georgia LPN or Compact Nursing licensure. Current BLS/CPR Certification
Qualifications:
Able to assess patients' general condition, particularly the acutely ill patient and ensures that needs are met.Able to assists the physician(s) with examinations, vaccines, diagnostic procedures, and treatments.Provide direct patient care as ordered by provider.Maintain confidentiality in matters regarding the clinic, its patients and employees.Responsibilities:
Accurately documents all patient observations, treatments and procedures administered, patient/family responses, medication dispensed or prescribed, hospital data in the medical record.Coordinates patient care by triaging patient phone calls regarding urgency of appointments, and scheduling hospital admissions. Processes all patient referrals and required follow through. Maintains and keeps updated referral report.Schedules lab work, specialist visits, completes necessary paperwork to ensuring proper billing, completes physician orders. Verify and update patient data. Assists patients with completion of paperwork, as required.Assists with patient inquiries/concerns regarding medical care, medication instructions and prescription call-ins in a prompt, courteous and efficient manner.Assist with patient plans of care and document care coordination and interventions while integrating quality initiative measurements and other accrediting body requirements in order to demonstrate results and show quality improvement in patients.Coordinates care with hospital, home health services, hospice or other institutional settings per provider's order.Education/ Experience:
Graduate of an accredited school of practical/vocational nursing program. Minimum of one-year clinical experience, preferably in a hospital or office practice setting.
Benefits: Health, HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution, supplemental insurance policies. PTO, holidays, and bereavement leave.
EEO, DFW, MFVD
Read Less