About South Boston Community Health Center
South Boston Community Health Center (SBCHC) is a mission-driven, community-based health organization committed to providing high-quality, compassionate, and accessible care to individuals and families. We serve a diverse patient population and are dedicated to advancing health equity, collaboration, and excellence in care. Our employees play a vital role in supporting our mission and the communities we serve.
Work Environment & Culture
SBCHC offers a fast-paced, team-oriented healthcare environment that values respect, collaboration, and continuous learning. Employees work closely with interdisciplinary teams and are expected to demonstrate professionalism, flexibility, and a commitment to patient-centered care. We strive to create an inclusive and supportive workplace where employees feel valued and empowered to grow.
Position Summary
The Patient Support Associate (PSA) supports the delivery of high-quality services within the Registration department by performing essential front-end and operational duties. This role works collaboratively with patients, providers, and internal teams to ensure efficient clinic operations and a positive, welcoming experience for all patients and families.
As the first point of contact, the PSA is often the initial person a patient or family member interacts with, either in person upon arrival or by phone prior to the visit. The PSA plays a critical role in optimizing each patient visit by providing knowledgeable, reliable, and courteous support, ensuring patients feel respected and supported throughout their experience.
The PSA is responsible for accurately collecting and maintaining patient demographic and insurance information and works closely with care team members and the billing and referral departments to support seamless care coordination. Key responsibilities include answering incoming phone calls, scheduling appointments, greeting patients and family members, collecting co-payments, and performing a variety of administrative and clerical office functions to support daily clinic operations.
Essential Duties & Responsibilities
Greet patients and family members in a courteous, professional, and attentive mannerRegister patients in the Epic EMR, ensuring accurate entry and maintenance of demographic, insurance, and billing informationVerify patient identity by confirming required patient identifiers in compliance with HIPAA regulationsSchedule appointments in accordance with organizational guidelines and established workflows, including support of the Patient-Centered Medical Home (PCMH) modelContact patients prior to scheduled visits to resolve discrepancies related to insurance coverage or demographic informationInform patients of referral and authorization requirements, including those related to urgent care servicesAnswer incoming phone calls, respond to routine inquiries, and route calls or messages as appropriateCollect daily patient payments and perform payment reconciliation in accordance with established proceduresPrepare, process, and track forms related to insurance plan changes and primary care provider (PCP) assignmentsCollaborate with billing, referral, and care team staff to support accurate registration and revenue cycle processesMaintain clear and professional written and verbal communication with coworkers and supervisorsPerform additional related duties as assigned to support clinic operationsRequirements:High school diploma or equivalent required; Associate’s/Bachelor’s preferred.Relevant experience in healthcare/administrative/clinical settings.Strong verbal and written communication skills.Ability to work independently and manage multiple priorities.Basic computer proficiency and comfort using electronic systems.Preferred Qualifications
Experience in a healthcare or community health setting.Bilingual in Spanish/Albanian.Familiarity with EPIC systems or scheduling platforms.Experience working with diverse populations.Knowledge, Skills & Abilities
Strong organizational and time management skills.Attention to detail and accuracy.Ability to maintain confidentiality.Customer service-oriented mindset.Flexibility and adaptability in a fast-paced environment.Benefits & Perks
SBCHC offers a comprehensive benefits package designed to support employee well-being and work-life balance, which may include:
Medical, dental, and vision insurance.Paid time off, holidays, and sick time.Retirement plan options.Professional development and training opportunities.Employee assistance programs.Other benefits in accordance with employment status and union agreements.Compliance & Employment Requirements
Employment is contingent upon successful completion of a background check and reference checks.Proof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable laws.Selected candidates must meet all licensing, certification, or credentialing requirements applicable to the role.Equal Opportunity Statement
South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.
SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.
About South Boston Community Health Center:
South Boston Community Health Center (SBCHC) is a mission-driven, community-based health organization committed to providing high-quality, compassionate, and accessible care to individuals and families. We serve a diverse patient population and are dedicated to advancing health equity, collaboration, and excellence in care. Our employees play a vital role in supporting our mission and the communities we serve.
Position Summary:
Provides dental care for patients by diagnosing and treating diseases, injuries and malformations of teeth and gums. Must be able to deal with patients in a professional, efficient manner and good working relationships with dental staff
Essential Duties & Responsibilities
Qualifications
Doctorate degree in Dentistry Basic Life Support (BLS)Current license to practice Dentistry in the Commonwealth of Massachusetts.Benefits & Perks: SBCHC offers a comprehensive benefits package designed to support employee well-being and work-life balance, which may include:
Medical, dental, and vision insurance.Paid time off, holidays, and sick time.Retirement plan options.Professional development and training opportunities.Employee assistance programs.Other benefits in accordance with employment status and union agreements.Compliance & Employment Requirements
Employment is contingent upon successful completion of a background check and reference checks.Proof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable laws.Selected candidates must meet all licensing, certification, or credentialing requirements applicable to the role.Equal Opportunity Statement
South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.
SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.
About South Boston Community Health Center
South Boston Community Health Center (SBCHC) is a mission-driven, community-based health organization committed to providing accessible, high-quality, and compassionate care to all patients, regardless of status or ability to pay. We serve a diverse patient population and are dedicated to advancing health equity, collaboration, and excellence in care.
Our vision is to meet the healthcare needs of the community through consistently high-quality primary and preventive care while serving as a trusted leader in community health. We are guided by our core values of Respect, Commitment, Diversity, Competence, Education, Research, and Cost Effectiveness.
Work Environment & Culture
SBCHC offers a fast-paced, team-oriented healthcare environment that values collaboration, professionalism, and continuous learning. Employees work closely with interdisciplinary teams and are expected to provide high-quality, patient-centered care to individuals from diverse backgrounds.
Position Summary
The Patient Support Associate (PSA) serves as the first point of contact for patients and their families, both in person and over the phone. This role is essential to delivering a positive patient experience by providing courteous, efficient, and knowledgeable service throughout the patient visit.
The PSA is responsible for ensuring accurate patient registration, maintaining demographic and insurance information, and supporting the smooth flow of front desk and administrative operations. Working closely with clinical teams, billing, and referral departments, the PSA plays a key role in optimizing patient access and care coordination.
Essential Duties & Responsibilities
Greet patients and family members in a friendly, professional, and attentive manner.Register patients in the electronic medical record (Epic), ensuring accurate demographic, insurance, and billing information.Confirm patient identity using required identifiers to ensure HIPAA compliance.Answer incoming phone calls and assist patients with scheduling, inquiries, and general support.Schedule appointments in accordance with organizational guidelines and the Patient-Centered Medical Home model.Proactively contact patients prior to appointments to resolve discrepancies related to insurance or demographic information.Inform patients of referral requirements and assist with the coordination of care as needed.Collaborate with billing and referral departments to support a smooth and accurate revenue cycle.Collect and reconcile daily payments, including co-pays and other patient balances.Process and monitor forms related to insurance plan updates and PCP assignment changes.Maintain high-quality written and verbal communication with patients, coworkers, and leadership.Support overall front desk operations and contribute to a positive, team-oriented environment.Perform additional duties as assigned.Requirements:High school diploma or equivalent requiredPrevious experience in a healthcare, customer service, or administrative role preferredExperience working with electronic health records (Epic preferred)Strong attention to detail and accuracy, especially with data entry and patient informationExcellent interpersonal and communication skillsAbility to manage multiple priorities in a fast-paced environmentCommitment to providing respectful, patient-centered servicePreferred Qualifications
Experience in a community health or outpatient settingBilingual skills preferred but not requiredKnowledge, Skills & Abilities
Strong critical thinking and clinical decision-making skillsAbility to prioritize and manage multiple patient needs effectivelyExcellent communication and patient education skillsStrong teamwork and collaboration skillsCommitment to culturally responsive, patient-centered careAbility to remain calm, efficient, and professional in a fast-paced clinical environmentAttention to detail and accuracy in documentationPhysical Requirements
Ability to sit, stand, and walk for extended periodsBenefits & Perks
SBCHC offers a comprehensive benefits package designed to support employee well-being and work-life balance, which may include:
Medical, dental, and vision insurance.Paid time off, holidays, and sick time.Retirement plan options.Professional development and training opportunities.Employee assistance programs.Other benefits in accordance with employment status and union agreements.Compliance & Employment Requirements
Employment is contingent upon successful completion of a background check and reference checks.
Proof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable laws.
Selected candidates must meet all licensing, certification, or credentialing requirements applicable to the role.
Equal Opportunity Statement
South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.
SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.
Read LessAbout South Boston Community Health Center
South Boston Community Health Center (SBCHC) is a mission-driven, community-based health organization committed to providing accessible, high-quality, and compassionate care to all patients, regardless of status or ability to pay. We serve a diverse patient population and are dedicated to advancing health equity, collaboration, and excellence in care.
Our vision is to meet the healthcare needs of the community through consistently high-quality primary and preventive care while serving as a trusted leader in community health. We are guided by our core values of Respect, Commitment, Diversity, Competence, Education, Research, and Cost Effectiveness.
Work Environment & Culture
SBCHC offers a fast-paced, team-oriented healthcare environment that values collaboration, professionalism, and continuous learning. Employees work closely with interdisciplinary teams and are expected to provide high-quality, patient-centered care to individuals from diverse backgrounds.
Position Summary
The Nurse Practitioner Fellow is a position within our APRN Transition-to-Practice Fellowship, which provides newly graduated nurse practitioners with postgraduate training within the health center. NPs in this position will both partner with primary care teams to assist PCPs in managing their panels of patients, as well as work toward building and managing a panel of their own patients.
Job tasks include phone and MyChart message triage, prescription refills, care coordination, and office visits. Through their participation in the Fellowship, NPs in this role will grow their skills in triage, differential diagnoses, assessment and plan, and management of acute and chronic medical conditions.
NP Fellows will evolve their NP practice throughout the Fellowship, working toward independent management of increasingly complex patients in office visits. Participation in the Fellowship includes didactic instruction and dedicated precepting by experienced PCPs (MDs and NPs).
Fellows in this position who show excellence in their skills could transition to a non-Fellow NP position at the end of the Fellowship (typically 18-36 months).
Essential Duties & Responsibilities
Consistently and effectively provides timely, safe, and appropriate patient/family care.Involves the patient, significant others and appropriate health care providers in collection of data when appropriate.Consistently uses clear, concise, and effective written/oral communication and complies with departmental policies when sharing relevant patient care data.Demonstrates critical thinking skills, derives and documents appropriate diagnoses from patient and family assessment.Identifies expected outcomes individualized to patients and provides follow-up care as needed, documents these clinical and educational outcomes consistent with the patient’s diagnoses and capabilities and educates patients and families on treatment of illness, health maintenance and prevention.Demonstrates the knowledge and skills necessary to provide age-specific care and consults appropriate resources when serving patients outside the Center’s regular patient population.Effective and appropriate delegates patient care to coworkers or outside agencies as needed.Provides appropriate follow-up care as needed.Practices in compliance with established practice standards, policies, procedures, protocols, and regulations. Completes all mandatory requirements.Provides education to patients and family, focusing on self-care appropriate to their age and identified learning considerations and needs.Demonstrates an ability to remain calm, perform effectively and professionally during peak periods of activity and emergency situations.Acts as a resource for Registered Nurses, Medical Assistants, and support staff as needed.Assumes other duties as assigned.Requirements:Master of Science in Nursing or Doctor of Nursing Practice degree from an accredited school of graduate nursing.Active license for Registered Nurse and Nurse Practitioner in the Commonwealth of Massachusetts.Newly graduated NPs are welcome and encouraged to apply!Preferred Qualifications
Experience in a primary care, outpatient, or community health settingExperience working with diverse or underserved populationsBilingual skills preferred but not requiredKnowledge, Skills & Abilities
Strong critical thinking and clinical decision-making skillsAbility to prioritize and manage multiple patient needs effectivelyExcellent communication and patient education skillsStrong teamwork and collaboration skillsCommitment to culturally responsive, patient-centered careAbility to remain calm, efficient, and professional in a fast-paced clinical environmentAttention to detail and accuracy in documentationPhysical Requirements
Ability to bend, lift, pull, and carry up to 70 poundsAbility to sit, stand, and walk for extended periodsOSHA Job Category: IIBenefits & Perks
SBCHC offers a comprehensive benefits package designed to support employee well-being and work-life balance, which may include:
Medical, dental, and vision insurance.Paid time off, holidays, and sick time.Retirement plan options.Professional development and training opportunities.Employee assistance programs.Other benefits in accordance with employment status and union agreements.Compliance & Employment Requirements
Employment is contingent upon successful completion of a background check and reference checks.Proof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable laws.Selected candidates must meet all licensing, certification, or credentialing requirements applicable to the role.Equal Opportunity Statement
South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.
SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.
Read LessAbout South Boston Community Health Center
South Boston Community Health Center (SBCHC) is a mission driven, community based health organization committed to providing accessible, high quality, and compassionate care to all patients, regardless of status or ability to pay. We proudly serve a diverse community and strive to advance health equity through primary and preventive care. Our work is rooted in respect, commitment, diversity, competence, education, research, and cost effectiveness.
Work Environment & Culture
SBCHC offers a fast paced, collaborative healthcare environment where teamwork, accountability, and respect are highly valued. Employees work closely with interdisciplinary teams to support patient centered operations and a safe, well maintained care environment. We are committed to fostering an inclusive workplace and maintaining facilities that support exceptional care for patients, staff, and visitors.
Position Summary
The Referral Coordinator is responsible for coordinating patient referrals for South Boston Community Health Center to ensure timely, accurate, and seamless access to internal and external specialty care. This role serves as a key liaison between patients, providers, specialists, and insurance companies. The Referral Coordinator supports high-quality patient care by managing referral documentation, authorizations, scheduling, and communication throughout the referral process.
Essential Duties & Responsibilities
Receive and process referral requests for SBCHC providers and outside specialists or diagnostic servicesDetermine whether managed care authorization is required for referralsObtain referral authorizations or denials and communicate authorization details to patients and outside specialistsServe as the liaison between referring providers and external specialistsSchedule internal and external specialty and diagnostic appointmentsNotify patients of scheduled appointments and provide education regarding appointment details and preparationInteract with insurance companies to obtain prior authorizations, including for high-tech radiology proceduresProcess out-of-network referrals and workers’ compensation casesDocument all referral-related information, actions taken, and communications in the electronic medical recordMaintain accurate and timely records in accordance with SBCHC policies and proceduresComply with all organizational, state, and federal regulationsParticipate in trainings, staff meetings, and quality improvement initiatives as requiredPerform other duties as assignedRequirements:High School Diploma or equivalent requiredKnowledge of referral coordination and prior authorization processesAbility to manage multiple tasks and priorities in a fast-paced healthcare environmentStrong verbal and written communication skillsBasic computer proficiency and comfort working with electronic medical record systemsPreferred Qualifications
Experience working in a community health center or medical office settingFamiliarity with managed care plans and insurance authorization processesExperience working with diverse patient populationsBilingual skills a plusKnowledge, Skills & Abilities
Strong organizational skills and attention to detailAbility to maintain confidentiality and handle sensitive patient informationCustomer service–focused mindset with a commitment to patient advocacyAbility to work independently and collaboratively as part of a teamFlexibility and adaptability in a fast-paced environmentPhysical Requirements
Minimal physical requirementsAbility to perform essential job functions with or without reasonable accommodationBenefits & Perks
SBCHC offers a comprehensive benefits package designed to support employee well being and work life balance, which may include:
Medical, dental, and vision insurancePaid time off, holidays, and sick timeRetirement plan optionsProfessional development and training opportunitiesEmployee assistance programsOther benefits in accordance with employment status and union agreementsCompliance & Employment Requirements
Employment is contingent upon successful completion of a background check and reference checksProof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable lawsSelected candidates must meet all licensing, certification, or credentialing requirements applicable to the roleEqual Opportunity Statement
South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.
SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.
About South Boston Community Health Center
South Boston Community Health Center (SBCHC) is a mission-driven, community-based health organization committed to providing high-quality, compassionate, and accessible care to individuals and families. We serve a diverse patient population and are dedicated to advancing health equity, collaboration, and excellence in care. Our employees play a vital role in supporting our mission and the communities we serve.
Work Environment & Culture
SBCHC offers a fast-paced, team-oriented healthcare environment that values respect, collaboration, and continuous learning. Employees work closely with interdisciplinary teams and are expected to demonstrate professionalism, flexibility, and a commitment to patient-centered care. We strive to create an inclusive and supportive workplace where employees feel valued and empowered to grow.
Position Summary
The Custodian is responsible for maintaining a clean, safe, and sanitary environment throughout SBCHC facilities to support patient care and daily operations. This role performs custodial services, light maintenance, and facility support duties with limited supervision. A strong custodian at SBCHC is reliable, proactive, and team-oriented, taking pride in their work and contributing to a welcoming and safe environment for patients, staff, and visitors.
Essential Duties & Responsibilities
Sanitize, wash, and clean lavatories and restroom areasSweep and wash staircasesRemove trash daily before clinics openVacuum all carpeted areas daily, both before clinic hours and during clinic operationsDry and damp mop tile floors daily; spray-buff tile floors weeklyClean glass doors, hand marks, soiled walls, windowsills, and ledges as neededClean exterior areas around the health center, including parking lots, back lots, and building entrances dailyRemove snow, sand, and salt from walkways to ensure safe passage as neededPerform light maintenance tasks such as small repairs, painting, furniture assembly, and moving furnitureSafely store and maintain custodial equipment and suppliesFollow written and verbal instructions and carry out tasks with limited supervisionDemonstrate reliability, initiative, and a team-oriented spirit in daily workComply with all organizational, state, and federal safety and sanitation regulationsParticipate in required trainings and staff meetingsPerform other duties as assignedRequirements:High school diploma or equivalent preferredPrior experience in custodial, facilities, or maintenance work preferredAbility to follow written and verbal instructionsAbility to work independently and take initiative while also functioning as part of a teamStrong reliability, punctuality, and work ethicValid Driver’s License with a clean driving recordBasic understanding of cleaning equipment and safe handling of suppliesPreferred Qualifications
Experience in a healthcare, community health, or similar settingExperience working in fast-paced or high-traffic environmentsFamiliarity with safety, infection control, and sanitation standardsKnowledge, Skills & Abilities
Strong attention to detail and commitment to cleanlinessAbility to maintain confidentiality and professionalismCustomer service–oriented mindsetPhysical stamina and ability to perform repetitive tasksFlexibility and adaptability in a fast-paced environmentStrong sense of responsibility and ownership of assigned areasPhysical Requirements
Ability to sit, stand, walk, bend, and move throughout the workdayAbility to lift up to 50 pounds, if requiredAbility to perform essential job functions with or without reasonable accommodationBenefits & Perks
SBCHC offers a comprehensive benefits package designed to support employee well-being and work-life balance, which may include:
Medical, dental, and vision insuranceFlexible Spending Account (FSA)Life insuranceRetirement planPaid time off (PTO), holidays, and sick timeTuition reimbursement and continuing education opportunitiesEmployee assistance programsOther benefits in accordance with employment status and union agreementsCompliance & Employment Requirements
Employment is contingent upon successful completion of a background check and reference checksFlu vaccine requiredCOVID-19 vaccination series plus one (1) booster required, in accordance with SBCHC policy and applicable lawsSelected candidates must meet all applicable licensing or employment eligibility requirementsEqual Opportunity Statement
South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.
SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.
Read LessJob Summary
Seeking experienced full time MD to work in South Boston Community Health Center’s Internal Medicine Department.
Qualifications
Licensed Internal or Family Medicine physician.
Requirements:Representative Job Duties
Provision of primary care in a community based, group practice model with personal provider and case management responsibilities, through the use of approved protocols and with physician supervision.
Provision of high quality care, including active participation in Quality Assurance and adherence to quality of care guidelines as determined by the Medical Director, the appropriate Program Director, and the Quality Assurance Committee.
Appropriate productivity as determined by the Medical Director and appropriate Program Director.
Appropriate attendance and punctuality.
Participation in departmental and health center meetings and committees as requested.
Maintaining appropriate working relationships with clients, support staff, fellow providers and administration.
Assisting with mid-level provider, support staff and resident supervision as requested and as appropriate.
Flexibility in scheduling according to health center needs including assistance with evening, weekend and vacation coverage.
Off-site duties.
Participation in 24-hour answering service coverage with night nurse support.
Additional department-specific responsibilities as determined by the Medical Director and Program Director.
Competitive benefits package. Pay range: $200,000 - $277,000
Benefits
We value your expertise and commitment. In addition to a competitive salary, we offer a comprehensive benefits package, including:
Job Summary
The Radiology Technician is responsible for performing all radiological procedures at South Boston Community Health Center in accordance with established standards, safety protocols, and quality expectations.
Key Competencies & Responsibilities
Set up radiology equipment and adjust controls according to specific diagnostic procedures, following established techniques and protocols.Prepare patients for examinations, ensuring comfort, safety, and modesty throughout the procedure.Lift and assist patients on and off examination tables or equipment as necessary to achieve optimal imaging results.Position patients accurately to obtain required radiographic views based on established procedures and physician orders.Clearly explain examination procedures to patients before beginning each study.Apply protective shielding and adhere to all radiation safety standards and guidelines.Report unusual incidents, unexpected patient conditions, safety hazards, or equipment issues to the supervisor promptly.Demonstrate the knowledge and skills necessary to provide age-appropriate care to patients of all ages.Maintain clean, organized work areas and ensure equipment is disinfected and prepared according to infection control procedures after each use.Attend required in-service trainings and actively participate in quality improvement initiatives related to radiology services.Perform other related duties as assigned.Requirements:Qualifications
Graduate of an accredited radiologic technology programCurrent certification and registration as a Radiology TechnologistLicense/Certification:
BLS Certification (Preferred)ARRT Certification (Required)American Board of Radiology Certification (Required)Mammography Certification (Required)Benefits:
Dental insuranceEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offTuition reimbursementVision insurance Read LessAbout South Boston Community Health Center
South Boston Community Health Center (SBCHC) is a mission-driven, community-based health organization committed to providing high-quality, compassionate, and accessible care to individuals and families. We serve a diverse patient population and are dedicated to advancing health equity, collaboration, and excellence in care. Our employees play a vital role in supporting our mission and the communities we serve.
Position Summary
The Dental Hygienist plays a vital role in delivering high-quality oral health care services to patients of South Boston Community Health Center. This position is responsible for providing preventive dental care, supporting diagnosis and treatment planning, and promoting long-term oral health through patient education and clinical excellence. Working closely with dentists and the interdisciplinary care team, the Dental Hygienist ensures a safe, comfortable, and efficient patient experience while adhering to all clinical, regulatory, and organizational standards.
Responsibilities include performing direct patient care services such as dental cleanings, periodontal assessments, radiographs, and other preventive procedures; obtaining and documenting patient medical and dental histories; providing individualized oral health education and counseling; and supporting treatment planning. The Dental Hygienist is also responsible for maintaining accurate clinical documentation, following infection control and safety protocols, and performing dental assistant duties as needed. This role requires strong clinical expertise, attention to detail, and a commitment to providing compassionate, patient-centered care to a diverse patient population in a fast-paced community health setting.
Essential Duties & Responsibilities
Assess dental needs of patient, using screening procedures including medical history review, dental charting, and Perio charting. Takes vital signs as required.Delivers direct patient care according to procedures; performs cleaning, scaling, root planning, administration of local anesthetic, polishing, x-rays, application of sealants, fluorides, and other routine procedures.Provides chair-side assistance to dentist in the performance of special tests, procedures, and complex treatment.Makes impression of patient’s teeth for study casts.Develops and implements individualized dental care plans to patients.Performs patient education, discharge planning, and patient/family teaching under the supervision of a qualified dentist.Documents dental history of chief complaint; records and reports pertinent observations and patient’s reactions to dental staff as appropriate.Assists with or institutes emergency measures for sudden adverse developments during the treatment of patients.Analyzes records in terms of protocols and state and federal regulations. Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines.Involved in Center’s patient quality and safety practices. Participates in QI projects. Identifies problems and makes suggestions for improvements.Assists in the education and supervision of dental hygiene students, as outlined by clinical affiliation agreements.Evaluates patient schedule daily and works closely with the front desk (PSA’s) to make sure appointments are filled.Assists with infection control and sterilization and prepares patient treatment rooms.Performs all delegable tasks under the supervision of the dentist, as outlined by the Massachusetts Board of Dentistry. Assists with reception tasks as needed.Maintain inventory and stock of dental supplies. Place orders, when necessary, as directed by the Dental Director.Assumes other duties as required. Requirements:Associate or bachelor’s degree in dental Hygiene from an accredited programLimited License or a Current Massachusetts Dental Hygienist license in good standingCertification in CPR/BLS requiredStrong knowledge of dental hygiene practices, anatomy, and infection control proceduresExperience taking dental radiographs and performing clinical assessmentsProficiency with dental practice management systems such as Dentrix or EaglesoftExcellent communication and patient engagement skillsAbility to work effectively in a fast-paced, team-oriented healthcare environmentPreferred Qualifications
Experience working in a community health center or public health settingExperience providing care to pediatric populationsfamiliarity with diverse patient populations and culturally responsive careBilingual skills preferred but not requiredKnowledge, Skills & Abilities
Strong attention to detail and clinical accuracyAbility to prioritize and manage multiple patients and tasks efficientlyCommitment to patient-centered and culturally sensitive careAbility to maintain patient confidentiality and comply with HIPAA regulationsStrong teamwork and collaboration skillsAdaptability and flexibility in a fast-paced clinical settingBenefits & Perks
SBCHC offers a comprehensive benefits package designed to support employee well-being and work-life balance, which may include:
Medical, dental, and vision insurance.Paid time off, holidays, and sick time.Retirement plan options.Professional development and training opportunities.Employee assistance programs.Other benefits in accordance with employment status and union agreements.Compliance & Employment Requirements
Employment is contingent upon successful completion of a background check and reference checks.Proof of COVID-19 and other required vaccinations may be required in accordance with SBCHC policy and applicable laws.Selected candidates must meet all licensing, certification, or credentialing requirements applicable to the role.Equal Opportunity Statement
South Boston Community Health Center is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and equitable workplace. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, ethnicity, sex, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran or military status, or any other characteristic protected by federal, state, or local law.
SBCHC is dedicated to ensuring equal employment opportunities and creating an environment where all employees feel valued, respected, and supported. We encourage individuals from diverse backgrounds to apply and are committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and during employment.
Read Less