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Soni Family Practice
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  • APRN  

    - Cocoa
    Job DescriptionJob DescriptionCompany: Soni Family Practice, part of S... Read More
    Job DescriptionJob Description


    Company: Soni Family Practice, part of SFP Health Group

    Job title: Advanced Practice Registered Nurse (APRN)

    Division/Department: Clinical Services

    Reports to: Medical Director / Practice Manager

    Job Summary:

    We are seeking a highly skilled and compassionate Advanced Practice Registered Nurse (APRN) with

    experience in primary health care and family medicine, and a strong background in managing patients in

    managed care settings, including the Medicare Advantage population. The ideal candidate will deliver

    exceptional, patient-centered care and work collaboratively with our multidisciplinary team to improve

    health outcomes. Bilingual proficiency (English/Spanish) is preferred to better serve our diverse patient

    population.

    Essential Duties and Responsibilities:

    • Provide comprehensive primary care services to patients of all ages in a family medicine setting.

    • Assess, diagnose, and manage acute and chronic health conditions, including preventive care and

    wellness visits.

    • Develop and implement individualized patient care plans in collaboration with physicians and other

    healthcare professionals.

    • Manage care for patients enrolled in Medicare Advantage and other managed care plans, ensuring

    adherence to quality and compliance requirements.

    • Perform routine examinations, interpret diagnostic tests, and prescribe appropriate medications and

    treatments.

    • Educate patients and families about disease prevention, treatment options, and healthy lifestyle

    choices.

    • Maintain accurate and timely documentation in the Electronic Medical Record (EMR) system.

    • Ensure compliance with all regulatory and organizational policies and standards.

    • Participate in quality improvement initiatives and team meetings as required.

    Qualifications:

    Education & Licensure:

    • Master’s degree in nursing from an accredited program.

    • Current and unrestricted APRN license in the state of Florida.

    • National Board Certification as a Family Nurse Practitioner (FNP) or equivalent.

    • Current BLS and ACLS certification.

    Experience:

    • Minimum 2–3 years of clinical experience in primary health care and family medicine.

    • Prior experience managing Medicare Advantage and/or managed care patients strongly preferred.

    • Experience working with diverse patient populations.

    Skills & Competencies:

    • Excellent clinical assessment and diagnostic skills.

    • Strong communication and interpersonal abilities.

    • Proficiency in EMR systems (Athena experience preferred).

    • Ability to work independently and as part of a team.

    • Bilingual (English/Spanish) preferred.

    Physical & Mental Requirements:

    Ability to stand or sit for extended periods of time.

    Ability to receive and comprehend instructions verbally and/or in writing.

    Ability to use logical reasoning for simple and complex problem solving.

    Occasionally requires exposure to communicable diseases or bodily fluids.

    Occasional travel for clinic activities may be required.

    The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

    Read Less
  • Bilingual Medical Receptionist  

    - Kissimmee
    Job DescriptionJob DescriptionCompany: SFP Health Group Job title: Med... Read More
    Job DescriptionJob Description

    Company: SFP Health Group
    Job title: Medical Receptionist
    Division/Department: Clinic Operations
    Reports to: Director of Operations

    Job Summary:
    Our innovative and rapidly expanding company is seeking experienced candidates for the position of Clinic Receptionist. If you are interested in joining our dynamic team, please review the following list of responsibilities and qualifications.

    Essential Duties and Responsibilities:
    Registers patients and ensures that complete and accurate information is obtained.
    Accountable for the efficient operation of the front desk and reception function for a clinic department.
    Provides a variety of administrative and clerical support to facilitate the smooth operation of the clinic or department.
    Answer phone with multiple lines.
    Greet and direct patients and visitors to the clinic.
    Collect and record payments such as co-pays or balance.
    Ability to manage heavy call traffic quickly and accurately on multi-incoming and outgoing lines.
    Knowledge of patient confidentiality and privacy requirements.
    Check in and check out patients.
    Verify insurance information.
    Coordinates and schedules services for patients and providers.
    Manages office supplies as needed.
    Monitors visitor access and issues passes when required.
    Receive/transfer patient records and record filing system.
    Verify patient demographic information and accurately enter the same into computer system.

    Knowledge, Skills, and Abilities:

    Must be detail-oriented, possess the ability to multi-task/problem solve, and be open to cross-functional training.

    Exercise proper phone etiquette and navigate computer software systems proficiently.

    Be team-oriented and work well with patients, colleagues, physicians, and other personnel in a professional and courteous manner.

    Have exceptional organizational skills with the ability to prioritize and complete tasks quickly.

    Knowledge of medical terminology, CPT, HCPCS, and ICD coding preferred.

    Qualifications:

    1-2 years of medical background.

    High school diploma or equivalent (Preferred)

    Previous experience as a medical receptionist (Preferred)

    Knowledge of medical terminology (1 year preferred)

    Some experience with Outlook, and Microsoft office

    Bilingual (Spanish and English preferred)

    Physical & Mental Requirements: (check all that apply)

     Ability to stand or sit for extended periods of time.

     Ability to receive and comprehend instructions verbally and/or in writing.

     Ability to use logical reasoning for simple and complex problem solving.

     Occasionally requires exposure to communicable diseases or bodily fluids.

     Occasional travel for clinic activities may be required.

    The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

    Read Less
  • Bilingual Clinical Office Manager  

    - Cocoa
    Job DescriptionJob DescriptionCompany: SFP Health GroupJob title: Clin... Read More
    Job DescriptionJob DescriptionCompany: SFP Health Group
    Job title: Clinical Office Manager - Bilingual English/Spanish skills are a plus
    Division/Department: Clinic Operations
    Reports to: Director of OperationsJob Summary:
    The Office Manager oversees the daily operations of the office, ensuring smooth and efficient workplace
    functioning. This role involves managing administrative staff, coordinating office activities, and
    providing support to senior management. The Office Manager will also handle various administrative
    tasks to maintain a productive and organized office environment.

    Essential Duties and Responsibilities:
    • Oversee and manage daily office operations to ensure efficiency and productivity.
    • Enforce office policies and procedures.
    • Maintain office equipment and supplies, ensuring all necessary items are stocked and
    functional.
    • Supervise and support administrative staff, including hiring, training, and performance
    evaluations.
    • Delegate tasks and responsibilities to ensure a balanced workload.
    • Foster a positive and collaborative office culture.
    • Provide administrative support to senior management, including scheduling meetings, managing
    calendars, and handling correspondence.
    • Prepare and edit documents, reports, and presentations.
    • Oversee providers’ patient schedules in the EMR system.
    • Ensure there are no errors and appointments are scheduled properly.
    • Handle correspondence, complaints, and inquiries from clients and stakeholders.
    • Handle sensitive information with confidentiality and discretion
    • Oversee office budget and expenses, ensuring cost-effective solutions.
    • Coordinate office maintenance and repairs, liaising with building management as necessary.
    • Ensure a safe and clean working environment in compliance with health and safety regulations.
    • Manage office space planning and allocation.
    • Serve as the main point of contact for internal and external communications.
    • Coordinate and organize office events, meetings, and conferences.
    • Develop and maintain effective communication channels within the office.
    • Manage and approve PTO requests to ensure adequate staffing levels.
    • Conduct annual evaluations for staff, providing feedback on performance and areas for
    improvement.
    • Collaborate with department heads to set performance goals and development plans for
    employees.
    • Document evaluation outcomes and follow up on action items.
    • Oversee the payroll process to ensure accurate and timely payment of employees.
    • Work with the finance department to resolve payroll discrepancies and issues.
    • Monitor office expenses and recommend cost-saving measures.
    • Additional duties as assigned.Knowledge, Skills, and Abilities:
    • High school diploma or GED equivalent.
    • Strong customer service focus.
    • Effective written and oral communication skills.
    • Teamwork orientation.
    • Organized and ability to manage competing priorities.
    • Knowledge of medical terminology.
    • Knowledge of ICD-10 and CPT coding.
    • Expert in computer literacy in electronic health record.
    • Ability to react calmly and effectively in emergency situations required.
    • Safe work practices in a clinic setting.
    • Able to follow through with delegated tasks.
    • Bilingual in English/Spanish preferred but not required.Physical & Mental Requirements: (check all that apply)
    Ability to stand or sit for extended periods of time.
    Ability to receive and comprehend instructions verbally and/or in writing.
    Ability to use logical reasoning for simple and complex problem solving.
    Occasionally requires exposure to communicable diseases or bodily fluids.
    Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This
    job description is not an employment agreement or contract. Management has the exclusive right to alter this job
    description at any time without notice Read Less
  • Bilingual Medical Assistant  

    - Kissimmee
    Job DescriptionJob DescriptionJob title: Bilingual Medical Assistant D... Read More
    Job DescriptionJob Description

    Job title: Bilingual Medical Assistant

    Division/Department: Clinic Operations
    Reports to: Office Manager

    Job Summary:
    We are seeking a proactive and compassionate Medical Assistant to enhance our healthcare team’s efficiency and effectiveness in patient care. This role combines administrative responsibilities and direct clinical tasks, supporting both patients and healthcare professionals.

    Essential Duties and Responsibilities:
    Assist in the examination and treatment of patients under the direction of a physician, ensuring optimal patient comfort and safety.

    Accurately record patient medical histories, vital signs, and other pertinent health information.

    Prepare and maintain examination rooms before and after a patient visit, ensuring they are clean and fully stocked with necessary medical supplies and equipment.

    Conduct basic clinical procedures including blood pressure measurements, height and weight assessments, and specimen collection for lab tests.

    Administer prescribed medications, vaccines, and injections under the guidance of healthcare providers.

    Manage scheduling of patient appointments, diagnostic test, and specialist referrals as required.

    Efficiently update and maintain electronic medical records (EMR), ensuring all patient data is current and confidential.

    Process prescription requests and adjustments following physician approvals.

    Return patient calls on behalf of providers to relay information or obtain additional details as needed.

    Maintain strong professional communication skills, both verbal and written, to interact effectively with patients and team members.

    Manage office and clinical inventory effectively.

    Maintain communication with representatives from LabCorp and Quest to coordinate requisitions and other requirements.

    Ability to travel between locations as needed to provide coverage.

    Other responsibilities as needed.

    Knowledge, Skills, and Abilities:

    Keen attention to detail and commitment to accuracy in all clinical and administrative tasks.

    Strong crisis management skills and the ability to respond effectively in emergency situations.

    A caring and professional demeanor that fosters patient trust and enhances patient care experience.

    Qualifications:

    Minimum of 5+ year of experience as a Medical Assistant, preferably in a primary care setting.

    Demonstrated strong knowledge of Medicare Advantage populations and HEDIS quality standards and performance measures

    Strong proficiency with electronic medical records (EMR) systems.

    Exceptional organizational skills and the ability to multitask in a dynamic environment.

    Demonstrated ability to work with diverse populations and manage challenging patient interactions.

    Completion of MA program with Diploma but not required.

    Certification as a Medical Assistant (CMA or RMA) is preferred but not required.

    Physical & Mental Requirements: (check all that apply)

     Ability to stand or sit for extended periods of time.

     Ability to receive and comprehend instructions verbally and/or in writing.

     Ability to use logical reasoning for simple and complex problem solving.

     Occasionally requires exposure to communicable diseases or bodily fluids.

     Occasional travel for clinic activities may be required.

    The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

    Read Less
  • Job DescriptionJob Description****Attention: this position will be spl... Read More
    Job DescriptionJob Description

    ****Attention: this position will be split into two locations: Davenport and Kissimmee****

    Company: The Doctors Center, part of SFP Health Group

    Job title: Advanced Practice Registered Nurse (APRN) - English/Spanish

    Division/Department: Clinical Services

    Reports to: Medical Director / Practice Manager


    Job Summary:

    We are seeking a highly skilled and compassionate Advanced Practice Registered Nurse (APRN) with

    experience in primary health care and family medicine, and a strong background in managing patients in

    managed care settings, including the Medicare Advantage population. The ideal candidate will deliver

    exceptional, patient-centered care and work collaboratively with our multidisciplinary team to improve

    health outcomes. Bilingual proficiency (English/Spanish) is preferred to better serve our diverse patient

    population.

    Essential Duties and Responsibilities:

    • Provide comprehensive primary care services to patients of all ages in a family medicine setting.

    • Assess, diagnose, and manage acute and chronic health conditions, including preventive care and

    wellness visits.

    • Develop and implement individualized patient care plans in collaboration with physicians and other

    healthcare professionals.

    • Manage care for patients enrolled in Medicare Advantage and other managed care plans, ensuring

    adherence to quality and compliance requirements.

    • Perform routine examinations, interpret diagnostic tests, and prescribe appropriate medications and

    treatments.

    • Educate patients and families about disease prevention, treatment options, and healthy lifestyle

    choices.

    • Maintain accurate and timely documentation in the Electronic Medical Record (EMR) system.

    • Ensure compliance with all regulatory and organizational policies and standards.

    • Participate in quality improvement initiatives and team meetings as required.

    Qualifications:

    Education & Licensure:

    • Master’s degree in nursing from an accredited program.

    • Current and unrestricted APRN license in the state of Florida.

    • National Board Certification as a Family Nurse Practitioner (FNP) or equivalent.

    • Current BLS and ACLS certification.

    Experience:

    • Minimum 2–3 years of clinical experience in primary health care and family medicine.

    • Prior experience managing Medicare Advantage and/or managed care patients strongly preferred.

    • Experience working with diverse patient populations.

    Skills & Competencies:

    • Excellent clinical assessment and diagnostic skills.

    • Strong communication and interpersonal abilities.

    • Proficiency in EMR systems (Athena experience preferred).

    • Ability to work independently and as part of a team.

    • Bilingual (English/Spanish) preferred.

    Physical & Mental Requirements:

    Ability to stand or sit for extended periods of time.

    Ability to receive and comprehend instructions verbally and/or in writing.

    Ability to use logical reasoning for simple and complex problem solving.

    Occasionally requires exposure to communicable diseases or bodily fluids.

    Occasional travel for clinic activities may be required.

    The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

    Read Less
  • Case Manager  

    - Davenport
    Job DescriptionJob DescriptionCompany: Soni Family Practice / The Doct... Read More
    Job DescriptionJob Description


    Company: Soni Family Practice / The Doctors Center

    Job title: Case Manager

    Division/Department: Health Services

    Reports to: Director of Valued Based-Care/ VP health Services

    Job Summary:

    The case manager is responsible for overseeing complex patient cases, providing expert care coordination and driving quality outcomes. This role assesses patient needs, develops and implements care plans, and collaborates with healthcare teams to ensure seamless transition and optimal care with a focus on disease management.

    Essential Duties and Responsibilities:

    Conduct comprehensive patient assessments to identify needs and develop individualized care plans.Collaborate with healthcareproviders,familiesand stakeholders to coordinatecareand services.Develop andimplement Disease Manageemntplans for patients with chronic condition(e.g.:diabetes,hypertension,asthma/COPD heart failure, CKD).Activelyparticipatesin censusmanagement,identifyingpatientswith highutilizationpatterns.Identifiesroot causes of admissions anddevelopstargeted interventions to mitigate risk.Createsand executesplans of care to address,andidentifiesneeds,toprevent future admissions.Analysis ofdata and metrics to inform care decisions and drive outcomes.Leadsorparticipatesin care planning meetings and case conferences.Provideseducation and support to patients and families on care plans andself-managementstrategiesanddiseasemanagement progress.Identifiesand addressesbarriersofcare,thenescalating issues as needed.Stay up to date on regulation requirements, bestpractices and industry trends in disease management.Mentors or supervises junior care coordinators.Participates in quality improvement initiatives and special projects.Must be detail-oriented, possess the ability to multi-task/problem solve, and be open to cross-functional training.Exercise proper phone etiquette and navigate computer software systems proficiently.Be team-oriented and work well with patients, colleagues, physicians, and other personnel in a professional and courteous manner.Have exceptional organizational skills with the ability to prioritize and complete tasksin a timely manner.Knowledge of medical terminology, CPT, HCPCS, and ICD coding preferred.Bilingual is a plus


    Read Less
  • Bilingual Medical Assistant  

    - Cocoa
    Job DescriptionJob DescriptionJob title: Bilingual Medical Assistant w... Read More
    Job DescriptionJob Description

    Job title: Bilingual Medical Assistant with a dual role (clinical and administrative duties)

    Division/Department: Clinic Operations

    Reports to: Office Manager

    Job Summary:
    We are seeking a proactive and compassionate Medical Assistant to enhance our healthcare team’s efficiency and effectiveness in patient care. This role combines administrative responsibilities and direct clinical tasks, supporting both patients and healthcare professionals.

    Essential Duties and Responsibilities:
    Assist in the examination and treatment of patients under the direction of a physician, ensuring optimal patient comfort and safety.

    Accurately record patient medical histories, vital signs, and other pertinent health information.

    Prepare and maintain examination rooms before and after a patient visit, ensuring they are clean and fully stocked with necessary medical supplies and equipment.

    Conduct basic clinical procedures including blood pressure measurements, height and weight assessments, and specimen collection for lab tests.

    Administer prescribed medications, vaccines, and injections under the guidance of healthcare providers.

    Manage scheduling of patient appointments, diagnostic test, and specialist referrals as required.

    Efficiently update and maintain electronic medical records (EMR), ensuring all patient data is current and confidential.

    Process prescription requests and adjustments following physician approvals.

    Return patient calls on behalf of providers to relay information or obtain additional details as needed.

    Maintain strong professional communication skills, both verbal and written, to interact effectively with patients and team members.

    Manage office and clinical inventory effectively.

    Maintain communication with representatives from LabCorp and Quest to coordinate requisitions and other requirements.

    Ability to travel between locations as needed to provide coverage.

    Other responsibilities as needed.

    Knowledge, Skills, and Abilities:

    Keen attention to detail and commitment to accuracy in all clinical and administrative tasks.

    Strong crisis management skills and the ability to respond effectively in emergency situations.

    A caring and professional demeanor that fosters patient trust and enhances patient care experience.

    Qualifications:

    Minimum of 1+ year of experience as a Medical Assistant, preferably in a primary care setting.

    At least 6 months of recent experience in phlebotomy.

    Strong proficiency with electronic medical records (EMR) systems.

    Exceptional organizational skills and the ability to multitask in a dynamic environment.

    Demonstrated ability to work with diverse populations and manage challenging patient interactions.

    Completion of MA program with Diploma but not required.

    Certification as a Medical Assistant (CMA or RMA) is preferred but not required.

    Physical & Mental Requirements: (check all that apply)

     Ability to stand or sit for extended periods of time.

     Ability to receive and comprehend instructions verbally and/or in writing.

     Ability to use logical reasoning for simple and complex problem solving.

     Occasionally requires exposure to communicable diseases or bodily fluids.

     Occasional travel for clinic activities may be required.

    The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

    Read Less
  • Bilingual Clinical Office Manager  

    - Jacksonville
    Job DescriptionJob DescriptionCompany: SFP Health GroupJob title: Clin... Read More
    Job DescriptionJob DescriptionCompany: SFP Health Group
    Job title: Clinical Office Manager - Bilingual English/Spanish skills are a plus but not required.
    Division/Department: Clinic Operations
    Reports to: Director of OperationsJob Summary:
    The Office Manager oversees the daily operations of the office, ensuring smooth and efficient workplace
    functioning. This role involves managing administrative staff, coordinating office activities, and
    providing support to senior management. The Office Manager will also handle various administrative
    tasks to maintain a productive and organized office environment.
    Essential Duties and Responsibilities:
    • Oversee and manage daily office operations to ensure efficiency and productivity.
    • Enforce office policies and procedures.
    • Maintain office equipment and supplies, ensuring all necessary items are stocked and
    functional.
    • Supervise and support administrative staff, including hiring, training, and performance
    evaluations.
    • Delegate tasks and responsibilities to ensure a balanced workload.
    • Foster a positive and collaborative office culture.
    • Provide administrative support to senior management, including scheduling meetings, managing
    calendars, and handling correspondence.
    • Prepare and edit documents, reports, and presentations.
    • Oversee providers’ patient schedules in the EMR system.
    • Ensure there are no errors and appointments are scheduled properly.
    • Handle correspondence, complaints, and inquiries from clients and stakeholders.
    • Handle sensitive information with confidentiality and discretion
    • Oversee office budget and expenses, ensuring cost-effective solutions.
    • Coordinate office maintenance and repairs, liaising with building management as necessary.
    • Ensure a safe and clean working environment in compliance with health and safety regulations.
    • Manage office space planning and allocation.
    • Serve as the main point of contact for internal and external communications.
    • Coordinate and organize office events, meetings, and conferences.
    • Develop and maintain effective communication channels within the office.
    • Manage and approve PTO requests to ensure adequate staffing levels.
    • Conduct annual evaluations for staff, providing feedback on performance and areas for
    improvement.
    • Collaborate with department heads to set performance goals and development plans for
    employees.
    • Document evaluation outcomes and follow up on action items.
    • Oversee the payroll process to ensure accurate and timely payment of employees.
    • Work with the finance department to resolve payroll discrepancies and issues.
    • Monitor office expenses and recommend cost-saving measures.
    • Additional duties as assigned.Knowledge, Skills, and Abilities:
    • High school diploma or GED equivalent.
    • Strong customer service focus.
    • Effective written and oral communication skills.
    • Teamwork orientation.
    • Organized and ability to manage competing priorities.
    • Knowledge of medical terminology.
    • Knowledge of ICD-10 and CPT coding.
    • Expert in computer literacy in electronic health record.
    • Ability to react calmly and effectively in emergency situations required.
    • Safe work practices in a clinic setting.
    • Able to follow through with delegated tasks.
    • Bilingual in English/Spanish preferred but not required.Physical & Mental Requirements: (check all that apply)
    Ability to stand or sit for extended periods of time.
    Ability to receive and comprehend instructions verbally and/or in writing.
    Ability to use logical reasoning for simple and complex problem solving.
    Occasionally requires exposure to communicable diseases or bodily fluids.
    Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This
    job description is not an employment agreement or contract. Management has the exclusive right to alter this job
    description at any time without notice Read Less
  • Bilingual Clinical Office Manager  

    - Jacksonville
    Job DescriptionJob DescriptionCompany: SFP Health GroupJob title: Clin... Read More
    Job DescriptionJob DescriptionCompany: SFP Health Group
    Job title: Clinical Office Manager - Bilingual English/Spanish skills are a plus but not required.
    Division/Department: Clinic Operations
    Reports to: Director of OperationsJob Summary:
    The Office Manager oversees the daily operations of the office, ensuring smooth and efficient workplace
    functioning. This role involves managing administrative staff, coordinating office activities, and
    providing support to senior management. The Office Manager will also handle various administrative
    tasks to maintain a productive and organized office environment.
    Essential Duties and Responsibilities:
    • Oversee and manage daily office operations to ensure efficiency and productivity.
    • Enforce office policies and procedures.
    • Maintain office equipment and supplies, ensuring all necessary items are stocked and
    functional.
    • Supervise and support administrative staff, including hiring, training, and performance
    evaluations.
    • Delegate tasks and responsibilities to ensure a balanced workload.
    • Foster a positive and collaborative office culture.
    • Provide administrative support to senior management, including scheduling meetings, managing
    calendars, and handling correspondence.
    • Prepare and edit documents, reports, and presentations.
    • Oversee providers’ patient schedules in the EMR system.
    • Ensure there are no errors and appointments are scheduled properly.
    • Handle correspondence, complaints, and inquiries from clients and stakeholders.
    • Handle sensitive information with confidentiality and discretion
    • Oversee office budget and expenses, ensuring cost-effective solutions.
    • Coordinate office maintenance and repairs, liaising with building management as necessary.
    • Ensure a safe and clean working environment in compliance with health and safety regulations.
    • Manage office space planning and allocation.
    • Serve as the main point of contact for internal and external communications.
    • Coordinate and organize office events, meetings, and conferences.
    • Develop and maintain effective communication channels within the office.
    • Manage and approve PTO requests to ensure adequate staffing levels.
    • Conduct annual evaluations for staff, providing feedback on performance and areas for
    improvement.
    • Collaborate with department heads to set performance goals and development plans for
    employees.
    • Document evaluation outcomes and follow up on action items.
    • Oversee the payroll process to ensure accurate and timely payment of employees.
    • Work with the finance department to resolve payroll discrepancies and issues.
    • Monitor office expenses and recommend cost-saving measures.
    • Additional duties as assigned.Knowledge, Skills, and Abilities:
    • High school diploma or GED equivalent.
    • Strong customer service focus.
    • Effective written and oral communication skills.
    • Teamwork orientation.
    • Organized and ability to manage competing priorities.
    • Knowledge of medical terminology.
    • Knowledge of ICD-10 and CPT coding.
    • Expert in computer literacy in electronic health record.
    • Ability to react calmly and effectively in emergency situations required.
    • Safe work practices in a clinic setting.
    • Able to follow through with delegated tasks.
    • Bilingual in English/Spanish preferred but not required.Physical & Mental Requirements: (check all that apply)
    Ability to stand or sit for extended periods of time.
    Ability to receive and comprehend instructions verbally and/or in writing.
    Ability to use logical reasoning for simple and complex problem solving.
    Occasionally requires exposure to communicable diseases or bodily fluids.
    Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This
    job description is not an employment agreement or contract. Management has the exclusive right to alter this job
    description at any time without notice Read Less
  • Bilingual Clinical Office Manager  

    - Jacksonville
    Job DescriptionJob DescriptionCompany: SFP Health GroupJob title: Clin... Read More
    Job DescriptionJob DescriptionCompany: SFP Health Group
    Job title: Clinical Office Manager - Bilingual English/Spanish skills are a plus but not required.
    Division/Department: Clinic Operations
    Reports to: Director of OperationsJob Summary:
    The Office Manager oversees the daily operations of the office, ensuring smooth and efficient workplace
    functioning. This role involves managing administrative staff, coordinating office activities, and
    providing support to senior management. The Office Manager will also handle various administrative
    tasks to maintain a productive and organized office environment.
    Essential Duties and Responsibilities:
    • Oversee and manage daily office operations to ensure efficiency and productivity.
    • Enforce office policies and procedures.
    • Maintain office equipment and supplies, ensuring all necessary items are stocked and
    functional.
    • Supervise and support administrative staff, including hiring, training, and performance
    evaluations.
    • Delegate tasks and responsibilities to ensure a balanced workload.
    • Foster a positive and collaborative office culture.
    • Provide administrative support to senior management, including scheduling meetings, managing
    calendars, and handling correspondence.
    • Prepare and edit documents, reports, and presentations.
    • Oversee providers’ patient schedules in the EMR system.
    • Ensure there are no errors and appointments are scheduled properly.
    • Handle correspondence, complaints, and inquiries from clients and stakeholders.
    • Handle sensitive information with confidentiality and discretion
    • Oversee office budget and expenses, ensuring cost-effective solutions.
    • Coordinate office maintenance and repairs, liaising with building management as necessary.
    • Ensure a safe and clean working environment in compliance with health and safety regulations.
    • Manage office space planning and allocation.
    • Serve as the main point of contact for internal and external communications.
    • Coordinate and organize office events, meetings, and conferences.
    • Develop and maintain effective communication channels within the office.
    • Manage and approve PTO requests to ensure adequate staffing levels.
    • Conduct annual evaluations for staff, providing feedback on performance and areas for
    improvement.
    • Collaborate with department heads to set performance goals and development plans for
    employees.
    • Document evaluation outcomes and follow up on action items.
    • Oversee the payroll process to ensure accurate and timely payment of employees.
    • Work with the finance department to resolve payroll discrepancies and issues.
    • Monitor office expenses and recommend cost-saving measures.
    • Additional duties as assigned.Knowledge, Skills, and Abilities:
    • High school diploma or GED equivalent.
    • Strong customer service focus.
    • Effective written and oral communication skills.
    • Teamwork orientation.
    • Organized and ability to manage competing priorities.
    • Knowledge of medical terminology.
    • Knowledge of ICD-10 and CPT coding.
    • Expert in computer literacy in electronic health record.
    • Ability to react calmly and effectively in emergency situations required.
    • Safe work practices in a clinic setting.
    • Able to follow through with delegated tasks.
    • Bilingual in English/Spanish preferred but not required.Physical & Mental Requirements: (check all that apply)
    Ability to stand or sit for extended periods of time.
    Ability to receive and comprehend instructions verbally and/or in writing.
    Ability to use logical reasoning for simple and complex problem solving.
    Occasionally requires exposure to communicable diseases or bodily fluids.
    Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This
    job description is not an employment agreement or contract. Management has the exclusive right to alter this job
    description at any time without notice Read Less

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