Job DescriptionJob DescriptionTapville Social Guest Ambassadors make the first impression and set the tone for a simple, hassle-free guest experience. Guest Ambassadors embody Tapville's Core Values and work both independently and collaboratively to deliver Tapville Social’s operating and Five-Star service standards.
Benefits/PerksFlexible SchedulingCompetitive CompensationCareer Advancement OpportunitiesJob Summary
We are seeking an experienced Server to join our team! The Server is the face of our restaurant and plays an integral role in our customer’s dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks. The ideal candidate is friendly, outgoing, and has fantastic attention to detail.
Responsibilities: Represent Tapville's Core ValuesAnswer phones within two rings, answering questions and taking reservations in a friendly and efficient mannerManage waitlist and prepare seating assignments prior to serviceGreet guests in a friendly and professional manner and escort them to their tableThank and re-invite departing guestsEnsure guests receive Tapville's Five-Star guest experience; follow up on any issues and complaints to maximize guest satisfactionExecute role-specific Tapville Social brand operating proceduresOrganize, stock, and clean stationAdhere to all safety and sanitation procedures
Physical Requirements: Must be at least 19 years oldAble to work flexible shifts and schedules, inclusive of weekends and some holidays Able to stand for up to 10 hours per dayAble to exert fast-paced mobility to accomplish tasks. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.Ability to work within the following conditions: wet floors, temperature extremes, and loud noiseMaintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
Skills & Qualifications:Hard-working, team playerGood communication skillsCapable of performing calmly and effectively under pressure
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