OVERVIEW
The Director of Development leads a comprehensive fundraising strategy in partnership with the Executive Director/CEO and Board, with a strong emphasis on major gifts as the primary revenue driver. This role is responsible for cultivating and stewarding donor relationships through personalized engagement, including regular in-person meetings, strategic outreach, and thoughtful recognition efforts. By managing both individual and grant-based major giving initiatives, the Director ensures sustainable revenue growth while aligning fundraising activities with the organization’s mission and long-term goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Strategy & Analysis
Manages and collaborates with Executive Director/CEO in planning of development activities within the strategic plan; oversees execution of strategic development planReconciles development revenue with Finance & Accounting officeParticipates in vendor partner selection, control and management for organizational developmental and marketing; accounts for disbursement of all fundsEstablishes annual monetary goals and provides regular updates to Executive Director/CEOFundraising
Manages actual fundraising and development process, ensures accurate records of receipts and accounts for disbursement of all fundsServes as key development liaison to Board of Directors and Development Committee to provide direction and support for board fundraising effortsAssists with developing fundraising literature suitable for individual and corporate entitiesMajor Gifts
Works with Executive Director/CEO to identify, cultivate and solicit major gifts, planned giving prospects, Corporate and foundation grantsAnalyzes donor database to develop and oversee “Moves Management” for individual Major Gift prospects/donors and corporate and foundation grantsPlanned Gifts, Memorials, Tributes & Other
Manages Planned Giving programManages in-kind donationsManagement & Leadership
Manages the team on Direct Mail program management, database issues, SOP’s, database development and administrative support for major donors and grantsMotivates staff through recognition, training and development of KRAsOrganization Mission and Policies:
Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to “Serve our Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.CORE VALUES AND COMPETENCIES
The following values and competencies are required expectations for an individual to perform this job successfully.
Vision – The ability to visualize and articulate a future for the organization and to consider this view in decision-making.Understands and articulates the vision for the SocietyCommunicates the vision and strategy to employees, the board, volunteers, customersMaintains a focus on the vision while balancing day-to-day operationsBusiness Acumen – The capacity to critically identify, analyze and use performance indicators that directly and indirectly affect the sustainability of the Society. Identifies and manages against key performance indicatorsUnderstands and considers the financial dynamics of the Society and the industry in making decisionsWeights the costs and benefits of decisions and adjusts appropriatelyBalances short term costs with long term viabilityLeadership – The ability to positively impact others generating commitment and high performance.Consistently demonstrates servant leadership and lives the Society valuesInspires others to make a difference and contributeCreates an atmosphere of teamwork and collaboration: listens, fosters dialogue and facilitates joint problem solvingRecognizes and respects individual differences, treating others with fairness, courtesy and good faithAdmits mistakes, accepts feedback, demonstrates the capacity to work as part of a teamUnderstands the impact of his/her own style and adjusts appropriatelyCommunication – The ability to skillfully use interpersonal influence and create relationships characterized by dignity and respect.Keeps self and others informed and up-to-date on projects, customers, volunteers, Board decisions and state of the SocietySkillfully manages conflict, demonstrating and encouraging open, honest and respectful communication and seeking the common goodUnderstands and empathizes with othersCommunicates with and responds to customers, volunteers, fellow workers, and other in a professional, timely, helpful and courteous mannerResults Orientation – The ability to prioritize and focus on getting things done efficiently, effectively and in a timely way.Sets challenging and realistic goals for self and othersPrioritizes work to focus on the most important itemsPitches in to help others get things doneDemonstrates responsibility and accountability for achieving goals and resultsSupports others in achieving results and shares responsibility and accountabilityAdheres to SVdP Handbook policy regarding attendance, punctuality and time-off requestsContinuous Improvement – The drive to ensure personal and organizational competitiveness through continuously improving.Stays up-to-date on advances in the industry in order to improve Society operationsShares expertise and knowledge to support the growth and development of others and enabling them to grow and improve in performanceConsistently applies knowledge and expertise to ensure high standards of performanceSeeks and takes advantage of opportunities to increase knowledge and expertise of self and others
EDUCATION, CERTIFICATIONS AND EXPERIENCE
Bachelor’s degree (B.A.) or equivalentFive (5) or more years’ of extensive fund raising experience at a leadership positionSuccessful track record of strategizing and leading fund-raising initiatives at leadership level.
SKILLS AND ABILITIES REQUIREMENTS
Knowledge of:MS Windows (Advanced level)Development techniques, particularly major gift fundraising (Advanced level)Development software, DonorPerfect preferredGrant writing (Advanced level)Skills and Abilities:Oral and written communication to wide and varied audiencesRead, analyze and interpret complex documentsWork with and motivate staff, board members and other volunteersDesire to get out of the office and build external relationshipsSelf-motivation and goal-driven to initiate donor visits and fundraising callsOrganized and exhibit “follow through” on tasks and goalsDisplay a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening abilityAbility to respond effectively to most sensitive inquiries or complaintsWork on multiple projects at once in fast-paced environmentManage projects within a teamMake decisions independently and effectivelyPhysical:Occasionally lift and/or move up to 10 poundsRegularly required to sit; use hands to finger, handle or feel; reach with hands and arms; talk or hearOccasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawlFrequent local travel to meeting sites and visits with donors
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
Provides both hands-on general accounting support and overall management of non-profit financials. The Controller contributes to the organization’s mission by overseeing all accounting and financial operations of the organization. This senior level position directs and supervises the Assistant Controller-Stores, General Accountant and Senior Finance and Accounting Specialist and provides consultation to Board of Directors and Executive Director/CEO on strategic accounting matters, financial performance and budget. This position plays a leadership role in developing a positive culture with a focus on accuracy.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Prepare and/or review financial statements, including balance sheets, income statements and cash flow statements, to provide accurate and timely financial information to management and stakeholders. Responsible for the management and oversight, as well as hands-on execution of the month-end, quarterly and year-end closing processes, including the review and approval of journal entries and account reconciliations. Coordinate with the Director of Development and Director of Vincentian Services to ensure accounting for donor funds is appropriate.Oversee the preparation for, management and coordination of all external audits, working closely with auditors and the Audit Committee to prepare necessary documentation and resolve any audit issues. Develop, establish and maintain internal controls to safeguard the organization’s assets and ensure compliance with financial regulations and accounting standards. Oversee the budgeting and forecasting processes, collaborating with various departments to ensure financial goals are met; assist with interim budget reviews. The Controller reports to the Director of Finance with a dotted line to the Executive Director/CEO, and is responsible for and provides guidance, leadership, and training to the accounting team. Assist in strategic initiatives or special projects as needed. Examples include ERP evaluation/implementation and the consolidation of financial information to mirror the audited financials.Contributes to the development and execution of the organization’s financial strategy. Responsible for developing and maintaining accounting policies and procedures, ensuring compliance with professional standards, state and federal regulatory requirements. Assist in presenting financial reporting and potential risk areas to senior management and board members.Ensure compliance with all tax regulations and coordinate with the outside professional service firms regarding the preparation and filing of tax returns (Form 990 and 1099s).Providing other support as requested by Director of Finance and/or Executive Director/CEO
CORE VALUES AND COMPETENCIES
The following values and competencies are required for an individual to perform this job successfully.
EDUCATION, CERTIFICATIONS AND EXPERIENCE
Bachelor’s degree in accounting/finance with a minimum of 8 years’ experience or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities, including financial reporting & analysis, budgets and project management experienceCPA strongly preferred. Experience in the non-profit sector and/or retail industry is strongly preferred.
SKILLS AND ABILITIES REQUIREMENTS
Knowledge of:
GAAP (Advanced Level) and regulations affecting charities. Theories, principles, methods and procedures of professional accounting (Comprehensive level) Financial reporting & analysis, budget and project managementAdvanced MS Office skills (Expert level in Excel) required, and knowledge of QuickBooks preferredSkills and Abilities:
Supervise and manage assigned accounting staffWork accurately and meet deadlinesStrong work ethic, ownership, and commitment to achieving assigned goals and responsibilities.Work as part of a team and build relationshipsStrong communication, written and oral, including follow-up and documentationIdentifying, gathering, analyzing information, while developing alternative solutions to resolve problemsPhysical:
Occasionally lift and/or move up to 10 poundsRegularly required to sit; use hands to finger, handle or feel; reach with hands and arms; talk or hearOccasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Read LessOVERVIEW
This step position has additional responsibility for a receiver/stocker/cashier who wants to advance to a management position and has an above average, proven work record. This position performs the management processes required to open and close the store and a resource for employees to ensure the success of the SVdP mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receiver/Stocker/Cashier Responsibilities:
Performs all requirements of current position with an above “competent” ratingSupports mission of SVdPFinancial Responsibilities:
Accountable for keeping proper inventory controls and cash controlsOperates POS system, opening and closing, completes credit and cash refund transactionsUses own transportation to complete bank depositsStore Management Responsibilities:
Assumes responsibility of total store operation when acting as manager on dutyAssists with processing, stocking, pricing and merchandising donated itemsKnowledgeable about product and services and ensures that customer service resolution procedures are followed by staff and volunteersAssists with making appropriate schedule changes due to absencesOther duties as assignedEmployee Relations Responsibilities: (employees and volunteers)
Assists applicants with application process and provides input to hiring processPlans, organizes staff assignments; examines work for exactness, neatness and conformance to policies and proceduresRespected resource to other employeesGives recognition to staff for their performanceLimited supervisory responsibilitiesOrganization Mission and Policies:
Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to “Serve our Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.EDUCATION, CERTIFICATIONS AND EXPERIENCE
High school diploma or general education degree (GED)Two (2) years related experience and/or training; or equivalent combination of education and experience.SKILLS AND ABILITIES REQUIREMENTS
Knowledge of:Mathematics and reading comprehension (Intermediate level)Skills and Abilities:Oral and written communication to wide and varied audiencesCustomer serviceFollow directionsWork on multiple projects at once in fast-paced environmentAttention to detailCount changeAttention to detailWork a flexible schedulePhysical:Frequently lift and /or move up to 50 pounds and occasionally lift up to 100 poundsRegularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hearOccasionally required to sit; climb or balance; stoop, kneel, crouch, or crawlOccasionally works near moving mechanical parts, if applicable.Occasionally works in high precarious places.Occasionally exposed to outdoor weather conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
Provide courteous and professional services to donors by assisting at the dock with their donations, processing the donations, and stocking the items to ensure the success of the SVdP mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receiver-Stocker:
Presents a professional, clean appearance and provide courteous service to all customers and donorsResponds quickly to bell for customer service needed at dockAssists customers lifting the donated itemsUtilizes resources to assist with heavy lifting, such as hand truck, electric forklift (must be certified) or other staff to helpAssists drivers with unloading of large and heavy donated items and with loading of items for recycling or deliveryFollows pricing guidelines to properly mark items for saleBrings items out to floor for display and stockingAssists customers loading items in vehiclesOther duties as assignedCashier Responsibilities:
Presents a professional, clean appearanceHandles merchandise with care from checking out to bagging processKeeps cashier area and fitting rooms clean, and racks stocked and straightenedFollows cashier policies and procedures regarding not checking out own merchandise, any family member, other employees or volunteersContacts store management with questions and advice on handling unusual situationsProvides applicants with application and job responsibility information, assists with setting up applicants for an interviewOther duties as assignedFinancial Responsibilities:
Use accuracy when ringing up a sale and counting back cash moneyEnsure customer receives a receipt and use diplomacy when a credit card is declinedResponsible for a balanced cash drawerOrganization Mission and Policies:
Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to “Serve our Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.EDUCATION, CERTIFICATIONS AND EXPERIENCE
Less than high school education or High School diploma or GEDSKILLS AND ABILITIES REQUIREMENTS
Knowledge of:Mathematics and reading comprehension (Intermediate level)Skills and Abilities:Oral and written communication to wide and varied audiencesCustomer serviceFollow directionsWork on multiple projects at once in fast-paced environmentAttention to detailCount changeAttention to detailWork a flexible schedulePhysical:Frequently lift and /or move up to 50 pounds and occasionally lift up to 100 poundsRegularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hearOccasionally required to sit; climb or balance; stoop, kneel, crouch, or crawlOccasionally works near moving mechanical parts, if applicable.Occasionally works in high precarious places.Occasionally exposed to outdoor weather conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
Provide courteous and professional services to donors by assisting at the dock with their donations, processing the donations, and stocking the items to ensure the success of the SVdP mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receiver-Stocker:
Presents a professional, clean appearance and provide courteous service to all customers and donorsResponds quickly to bell for customer service needed at dockAssists customers lifting the donated itemsUtilizes resources to assist with heavy lifting, such as hand truck, electric forklift (must be certified) or other staff to helpAssists drivers with unloading of large and heavy donated items and with loading of items for recycling or deliveryFollows pricing guidelines to properly mark items for saleBrings items out to floor for display and stockingAssists customers loading items in vehiclesOther duties as assignedCashier Responsibilities:
Presents a professional, clean appearanceHandles merchandise with care from checking out to bagging processKeeps cashier area and fitting rooms clean, and racks stocked and straightenedFollows cashier policies and procedures regarding not checking out own merchandise, any family member, other employees or volunteersContacts store management with questions and advice on handling unusual situationsProvides applicants with application and job responsibility information, assists with setting up applicants for an interviewOther duties as assignedFinancial Responsibilities:
Use accuracy when ringing up a sale and counting back cash moneyEnsure customer receives a receipt and use diplomacy when a credit card is declinedResponsible for a balanced cash drawerOrganization Mission and Policies:
Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to “Serve our Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.EDUCATION, CERTIFICATIONS AND EXPERIENCE
Less than high school education or High School diploma or GEDSKILLS AND ABILITIES REQUIREMENTS
Knowledge of:Mathematics and reading comprehension (Intermediate level)Skills and Abilities:Oral and written communication to wide and varied audiencesCustomer serviceFollow directionsWork on multiple projects at once in fast-paced environmentAttention to detailCount changeAttention to detailWork a flexible schedulePhysical:Frequently lift and /or move up to 50 pounds and occasionally lift up to 100 poundsRegularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hearOccasionally required to sit; climb or balance; stoop, kneel, crouch, or crawlOccasionally works near moving mechanical parts, if applicable.Occasionally works in high precarious places.Occasionally exposed to outdoor weather conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OVERVIEW
Provide courteous and professional services to donors by assisting at the dock with their donations, processing the donations, and stocking the items to ensure the success of the SVdP mission.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Receiver-Stocker:
Presents a professional, clean appearance and provide courteous service to all customers and donorsResponds quickly to bell for customer service needed at dockAssists customers lifting the donated itemsUtilizes resources to assist with heavy lifting, such as hand truck, electric forklift (must be certified) or other staff to helpAssists drivers with unloading of large and heavy donated items and with loading of items for recycling or deliveryFollows pricing guidelines to properly mark items for saleBrings items out to floor for display and stockingAssists customers loading items in vehiclesOther duties as assignedCashier Responsibilities:
Presents a professional, clean appearanceHandles merchandise with care from checking out to bagging processKeeps cashier area and fitting rooms clean, and racks stocked and straightenedFollows cashier policies and procedures regarding not checking out own merchandise, any family member, other employees or volunteersContacts store management with questions and advice on handling unusual situationsProvides applicants with application and job responsibility information, assists with setting up applicants for an interviewOther duties as assignedFinancial Responsibilities:
Use accuracy when ringing up a sale and counting back cash moneyEnsure customer receives a receipt and use diplomacy when a credit card is declinedResponsible for a balanced cash drawerOrganization Mission and Policies:
Supports and demonstrates excellent customer assistance by following the SVdP Customer Service Motto to “Serve our Valuable Customers with Distinction and Purpose” which defines “our valuable customers” as both internal and external; i.e. co-workers, neighbors, donators, vendors, organizational contacts and thrift store consumers.EDUCATION, CERTIFICATIONS AND EXPERIENCE
Less than high school education or High School diploma or GEDSKILLS AND ABILITIES REQUIREMENTS
Knowledge of:Mathematics and reading comprehension (Intermediate level)Skills and Abilities:Oral and written communication to wide and varied audiencesCustomer serviceFollow directionsWork on multiple projects at once in fast-paced environmentAttention to detailCount changeAttention to detailWork a flexible schedulePhysical:Frequently lift and /or move up to 50 pounds and occasionally lift up to 100 poundsRegularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; talk or hearOccasionally required to sit; climb or balance; stoop, kneel, crouch, or crawlOccasionally works near moving mechanical parts, if applicable.Occasionally works in high precarious places.Occasionally exposed to outdoor weather conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
