About Socceroof At Socceroof, we’re all about turning everyday moments into something unforgettable. With vibrant spaces where people come to play, connect, and unwind, we’re redefining how communities come together. From world-class indoor fields to buzzing lounges and family-friendly events, Socceroof is more than just a place to play - it’s an experience. Now, we’re looking for someone just as passionate and creative to join our team and help share that story. The Assistant Facility Manager supports the Facility Manager in overseeing operations and commercial activities, ensuring high customer service standards, and optimizing business results. This role involves assisting staff management, maintaining facility standards, and contributing to commercial strategies. The Assistant Facility Manager reports to the Facility Manager. Operations Assist in overseeing and coordinating day-to-day operations to ensure smooth and efficient functioning of all activities. Follow the company’s operational policies, procedures, and protocols to maintain high safety, cleanliness, and functionality standards. Support the Facility Manager in managing maintenance schedules, repairs, and improvements. Handle claims and clients’ suggestions, providing adapted solutions under the supervision of the Facility Manager. HR, Management, and leadership Assist in managing and coaching a team of employees, providing guidance and support. Help in recruiting new talent and training them. Assist in conducting performance evaluations and setting goals. Help to coordinate employees' schedules and ensure invoice payments are made. Contribute to cultivating a positive work environment and encourage professional development. Assist in proposing team-building activities to promote cohesion and strengthen relationships among staff. Sales, Marketing, and Communication Support the Facility Manager in enhancing commercial activity. Assist in identifying new business opportunities and community outreach initiatives. Help in monitoring market trends and competitor activities, analyzing performance indicators. Collaborate with the Facility Manager and Marketing team to implement marketing strategies. Assist in creating tailored programs for clients and adapt them based on customer feedback. Help to supervise facility events, ensuring a high standard of service and customer satisfaction. Represent Socceroof in professional events under the supervision of the Facility Manager. Finances Assist in preparing annual budgets and financial reports. Help identify cost optimization and monitor revenue maximization. Assist in managing the expenses of the Facility and employees. Maintain the facility’s bank account in good standing under the supervision of the Facility Manager. Required Qualifications Team management skills and interpersonal relationships Ability to multitask and work autonomously Adaptability and problem-solving skills Customer-oriented approach Thoroughness and attention to detail Good stress management skills Basic financial and analytical skills Personal integrity and exemplary behavior Preferred Qualifications Relevant experience of 2 years in a similar role Thorough knowledge of processes in the soccer environment Fluency in English; proficiency in Spanish is a plus Proficiency with the Office Suite Knowledge of the soccer market in the Connecticut Region is a plus Working Conditions Full-time position Salary based on experience The bonus is discretionary up to 8K$ divided quarterly Work is possible during the evenings or weekends. Possible trips to the other facilities. PTO (10 days off and five sick days) for an entire year Benefits: Medical, Dental, Vision Insurances + 401K
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