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  Field Technician  

  SNS Enterprise LLC

  part_time - Richmond

  Posted: 18/07/2026

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  Job DescriptionJob DescriptionPT Field Service Technician Opportunityc... Read More

  Job DescriptionJob Description

  PT Field Service Technician Opportunity

  compensation: $18 - $22 per hour (commensurate with experience)
  employment type: part-time

  A career opportunity is available for a PART-TIME FIELD SERVICE TECHNICIAN with SNS Enterprise LLC, a technology provider based in Richmond, Virginia.
  The Field Technician travels to client locations in response to pre-set service appointments and completes the assigned work request/order. Primary travel territory is Richmond and Central Virginia region.
  The role involves providing technical support, repair and service to correct the cited issue as well as documenting the resolution in accordance with specified procedures. Technician may be required to carry/lift tools, equipment (estimate - 40 lbs. and less) and complete repairs using a ladder.
  Weekly schedule and work hours will vary based on incoming requests and seasonal coverage, etc. Estimated work hours per week is approximately 20-30 hours with occasional evening, weekend hours necessary as part of the variable schedule.
  Candidate must maintain high professional standards in appearance as well as in-person, telephone and electronic communication with clients, SNS Enterprise team members and partner’s operation center employees. While most work is performed “on the road” at client locations, in-office functions are also required. These duties include (in part): Completing service documentation/records; Maintaining equipment inventory; Staff and one-on-one meetings with oversight manager.
  High-level Responsibilities of Field Technician:

  Respond to appointment within established service level agreement response timeProvide onsite and remote support and problem-solvingPerform basic tasks associated with work order including but are not limited to the following: 1) “Remote hands” support, 2) Interact with internal/external Level 2 support to obtain guidance and direction, when needed, 3) New equipment installations, 4) Completion and timely submission of related documentation, 5) Wiring skills with network, telephone wiring experience preferredRespond to related questions and inquiries - via phone and/or email - on pending, active and completed work ordersReview alerts, reports and respond to inquiries related to work performed and/or work order notes, equipment used/needed, equipment inventory and reconciliationBasic computer, small office equipment repairOther duties or tasks assigned by leadership team and/or oversight managerQualifications and Desired Skills:Genuine interest in technologyAbility to work independently with limited supervision yet follow specific directives or proceduresAbility to handle a wide range of electronic, computer, printer and small office equipment repairsAbility to relay technical information or directions to individuals with little or no technical backgroundExceptional customer service and communication skillsAttention to detail, excellent troubleshooting/problem solving and analytical skillsAbility to work independently and as a member of a teamCommitted to meeting established deadlines, follow-though and follow-upWork experience with ticketing systems and issue documentation, resolutionKnowledge of network monitoring and troubleshootingFamiliarity with telephone solutions and supportBasic experience in a Help Desk or IT support role or environment is helpfulWork experience or familiarity with Microsoft Windows, Active Directory, SharePoint, Linux

  Salary range: $18 - $22 per hour, commensurate with experience. To be considered for employment, applicants must: 1) Be able to legally work in the United States, 2) Possess a valid U.S. driver’s license. Qualified candidates will be contacted by email to schedule the initial interview (conducted via telephone.) Individuals recommended to progress in the interview process will be invited for an in-person office interview with SNS Enterprise leadership team.

  Job Type: Part-time

  Benefits:

   

  Flexible schedule

   

  Schedule:

   

  Monday to FridayWeekends as needed

   

  Experience:

   

  Field service: 1 year (Preferred)

   

  Ability to Relocate:

   

  Richmond, VA: Relocate before starting work (Required)

   

  Willingness to travel:

   

  100% (Required)

   

  Work Location: On the road

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