We are currently seeking a reliable and detail-oriented Delivery/Service Technician to professionally and safely deliver, install, and service a variety of products, including hot tubs, saunas, swim spas, arcade games, and patio furniture. This role is physically demanding and customer-facing, requiring strong technical skills, clear communication, and time management. A successful candidate will have a clean driving record, be forklift certified, and be able to pass a physical capacities test.
Key Responsibilities:Delivery, Installation & Removal:Deliver and install hot tubs, swim spas, saunas, panel pools, arcade games, and patio furniture.Execute cover installations and removals, product disassembly/reassembly, and proper product handling during removals or disposals.Coordinate with crane operators for safe product placement and follow all safety protocols when towing and maneuvering trailers.Provide a professional and excited orientation to the customer after the product is installed.Lifting, Carrying & Physical Labor:Frequently lift 50+ lbs and occasionally up to 250 lbs. in team assisted lift and often with lifting aids and/or assistance.Push/pull objects up to 75 lbs using equipment like dollies and carts.Transport items up and down stairs or in/out of vehicles.Construction, Assembly & Technical Tasks:Perform minor plumbing and be familiar with standard electrical testing equipment.Assemble panel pools and other large structures per manufacturer instructions.Troubleshoot basic technical issues during installation.Driving & Navigation:Operate delivery vehicles and navigate local routes efficiently and safely.Maintain a clean driving record and adhere to all applicable traffic laws.Safely secure trailer loads for transport, ensuring proper weight distribution and compliance with safety regulations.Customer Interaction & Service:Demonstrate professionalism with each customer interaction.Provide clear instructions on product use and maintenance.Handle customer concerns promptly and politely.Communicate with customers via phone and text to provide arrival times, status updates, and a recap of work performed.Equipment Operation & Maintenance:Operate forklift in accordance with safety standards (forklift certification required; training and certification will be provided if not already certified).Maintain company vehicles, trailers, and tools to ensure they remain safe, reliable, and in good working condition—vehicle and trailer safety is a company priority.Events & Trade Shows:Participate in product setup and removal for offsite sales events, including work that may occur outside regular business hours, such as evenings, weekends, and holidays.Organization & Documentation:Accurately pick, load, and document water care and delivery products.Maintain organized workspaces at warehouses, in vehicles, and job sites.Complete all paperwork and digital documentation clearly and timely.Maintain accurate notes in the customer profile on the service work order.Safety & Compliance:Adhere to company safety procedures.Pass a pre-employment drug screen and physical capacities test.Use proper lifting techniques and safety gear (PPE) when applicable.Follow company safety procedures and best practices to maintain a safe work environment.Work Environment & Physical Demands:Significant lifting, carrying, pushing, and pulling required.Frequent climbing, kneeling, crouching, and fine finger dexterity.This position requires working primarily outdoors, often in conditions involving temperature extremes and wet weather.Work will occasionally include nights, weekends, holidays, and overtime.Soft Skills:Have positive and excited engagement with customers.Reliable and committed to high standards of quality and safety.Strong time management and ability to meet or exceed daily assignments.Clear, respectful communication with team members and customers.Flexible and adaptable problem solver with a customer-first mindset.Qualifications:Forklift certification (or ability to obtain).Ability to pass a physical capacities test.Valid driver's license and clean driving record.Ability to pass a drug screening test.Basic computer and smartphone proficiency.Must demonstrate the ability to safely operate a company vehicle while towing a trailer, including backing up, parking, and navigating in various environments.Benefits:Simple IRA with up to 3% company matchEmployer-provided health insurance for employees, covering medical, dental, vision, and disabilitySick and vacation timePaid holidaysEmployee assistance programEmployee discountsJob-specific trainingImportant Notes:ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE SUCCESSFUL COMPLETION OF A PRE-EMPLOYMENT DRUG SCREEN AND AN ACCEPTABLE DRIVING RECORD. EMPLOYEES MAY ALSO BE SUBJECT TO RANDOM DRUG TESTING AND TESTING FOLLOWING ANY WORKPLACE ACCIDENT OR INCIDENT.
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Read LessSnake River Pool & Spa | Central Operations Department
$17–$19 per hour, based on experience
Snake River Pool & Spa has been Southern Idaho’s trusted leader in pools and spas since 1978. With a long-standing reputation for quality products, great customer service, and dedicated team members, we take pride in creating a positive experience for every customer we serve.
We are looking for a dependable, organized, and customer-focused Service Coordinator to join our Central Operations Department. Central Operations plays an important role in keeping communication moving between customers, service, delivery, sales, aftermarket, and our field teams.
This is a fast-paced position that requires strong multitasking skills, attention to detail, and the ability to adjust priorities throughout the day. The right person will be organized, calm under pressure, good at problem-solving, and able to help keep customer requests and job details from falling through the cracks.
About the RoleThe Service Coordinator serves as a key point of contact between customers and internal teams. This position helps schedule service and delivery appointments, manage work orders, communicate updates, collect information, and follow through on customer needs from start to finish.
This role requires someone who can think ahead, communicate clearly, make good decisions when schedules change, and work well with multiple departments.
ResponsibilitiesCommunicate with customers by phone, text, email, and in person
Help schedule service, delivery, and follow-up appointments
Answer customer questions and help resolve service or delivery-related concerns
Work closely with service technicians, delivery teams, sales, aftermarket, and other departments
Assign or help coordinate jobs based on availability, location, and job needs
Communicate job details, customer notes, and special instructions to the appropriate team members
Confirm appointment details with customers, including date, time, location, and any special requirements
Provide updates to customers regarding service or delivery status, delays, or schedule changes
Track work orders, delivery schedules, customer interactions, and follow-up items
Reassess priorities throughout the day as schedules, customer needs, and technician availability change
Help make sure jobs, customer requests, and follow-up items are completed accurately and on time
Collect payments and assist with finalizing work orders
Maintain accurate records and documentation
Use 10-key by touch for payment entry, invoices, work orders, and other data entry tasks
Assist with warranty submissions, sales order completion, and other office or operations tasks as needed
What We’re Looking ForStrong customer service and communication skills
Excellent multitasking skills
Strong organization and follow-through
Good attention to detail
Positive attitude and willingness to help
Professional phone etiquette
Ability to think outside the box and help find solutions
Ability to stay calm and focused in a busy work environment
Ability to constantly reassess priorities and adjust as needed
Ability to work well independently and as part of a team
Comfortable using computers, scheduling systems, email, and texting platforms
10-key by touch experience preferred
Ability to adapt when priorities change or unexpected challenges come up
Valid driver’s license
Customer service, scheduling, dispatching, or office experience is helpful, but we are willing to train the right person
Why Work With Us?At Snake River Pool & Spa, we value our employees as much as our customers. We are proud to have long-term team members who have built careers with us, and we work hard to create a team environment where people feel supported, appreciated, and set up for success.
BenefitsCompetitive pay: $17–$19 per hour, based on experience
Simple IRA with up to 3% company match
Employer-provided health insurance for employees, covering medical, dental, vision, and disability
Sick time
Vacation time
Paid holidays
Employee assistance program
Employee discounts
Job-specific training
ScheduleThis is a full-time position, up to 40 hours per week.
The schedule will be five days per week, Monday through Saturday. Scheduled days may vary depending on business needs, and hours will be scheduled between 8:30 AM and 5:30 PM.
Applicants should have some flexibility with their weekly schedule.
Important NotesAny offer of employment is subject to the successful completion of a pre-employment drug screen.
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Apply TodayIf you are organized, dependable, good at multitasking, and enjoy helping people, we would love to hear from you. Join a team that values quality, teamwork, and great customer service.
Read LessSnake River Pool & Spa is one of Idaho’s leading pool and spa companies, proudly serving Southern Idaho since 1978. Known for exceptional service, strong customer relationships, and long-term team members, we are committed to developing talent from within and creating growth opportunities across our organization.
Position Overview
The Junior Sales Specialist plays a critical role in both customer experience and revenue generation. This position is responsible for delivering an exceptional in-store experience, driving aftermarket sales, and supporting the sales team through product education, promotions, and floor coverage.
This is a development-focused role designed to train and prepare team members for advancement into a full Sales Representative position. High performers in this role will be first in line for open sales opportunities within the company.
Key Responsibilities
Customer Experience
Greet every customer promptly and professionallyProvide a high level of service from entry to exitMaintain showroom cleanliness and presentation standardsBuild trust and long-term customer relationshipsAftermarket Sales & Product Recommendations
Test pool and spa water and recommend complete treatment solutionsDrive sales of chemicals, accessories, and maintenance productsPromote bundled solutions rather than single-item purchasesEducate customers on product benefits and proper usageUpselling & Promotions
Consistently recommend upgrades and add-on productsExecute current promotions and in-store campaignsPromote key focus items such as Smartop covers, water care systems, and wellness productsSales Floor Support
Assist with greeting and engaging spa customersSupport Sales Representatives during busy periodsLearn and assist with basic product demonstrations and walkthroughsSales Training & Development
Participate in weekly sales training and roleplay sessionsDevelop product knowledge across hot tubs, swim spas, saunas, and accessoriesLearn basic sales process, financing options, and customer qualificationShadow experienced Sales Representatives to build confidence and skillLead Support & Systems
Capture and communicate potential sales opportunitiesEnter customer notes and basic information into CRM systems when applicableSupport follow-up efforts as directedPerformance Expectations
Deliver consistent, high-quality customer interactionsActively recommend and sell products during every customer interactionContribute to increasing average transaction valueSupport store sales goals and promotional executionDemonstrate growth in sales knowledge and confidence over timeCareer Path Opportunity
This role is designed as a direct pathway into a Sales Representative position.
Progression may include:
Junior Sales Specialist (Entry)Assisted Selling / Hybrid RoleFull Sales RepresentativeEmployees who demonstrate strong sales ability, product knowledge, and leadership will be prioritized when sales positions become available.
Qualifications
Strong communication and customer service skillsInterest in sales and professional growthAbility to learn technical product knowledgePositive attitude and team-oriented mindsetBasic computer and point-of-sale system skillsAbility to lift and move products safelyValid driver’s license and reliable transportationCompensation & Benefits
Starting Pay: $17/hour + commissions upon completion of Bioguard training module + commission opportunitiesPerformance-based incentives and sales spiffsEmployer-provided health insurance for employees, covering medical, dental, vision and disability insuranceEmployee assistance programPaid time offSimple IRA with up to 3% company matchOngoing training and developmentAdvancement opportunities within the companySchedule & Work Environment
Full-time position8-hour shifts, including weekends including SundayWork across multiple Treasure Valley locations as neededIn-person roleAdditional Information
This job description is not intended to be all-inclusive. Team members may perform other related duties as assigned to support business needs.
All offers of employment are contingent upon successful completion of a pre-employment drug screen.
Become part of a team that invests in your growth and provides a clear path to a career in sales.
Since 1978, Snake River Pool & Spa has been Southern Idaho's trusted leader in pools and spas. With a legacy of award-winning excellence, glowing reviews, and long-term team members (some with 20-30 years of dedication!), we are proud to deliver exceptional service to our customers.
We’re excited to expand our team and are seeking a dedicated Warehouse Representative to join us in maintaining our tradition of outstanding customer care.
Core Responsibilities:
Receive, unload, inspect, and organize incoming inventory and freightPrepare and stage products for customer deliveries and inter-store transfersLoad and unload trucks, trailers, and delivery vehicles safely and efficientlyMaintain a clean, safe, and organized warehouse environmentAssist with inventory counts and warehouse organizationDeliver products and inventory between company locations as neededSupport delivery and installation teams with product setup and movement as neededPerform routine inspections and basic care of company vehicles and trailersAssist with general warehouse, facility, and operations support tasks as assignedQualifications and Requirements
Ability and willingness to safely lift and move heavy products on a regular basisAbility to operate a forklift safely, or willingness to be trained and certifiedValid driver’s license with acceptable driving recordStrong attention to organization and workplace safetyDependable, punctual, and able to work effectively as part of a teamPrior warehouse, delivery, moving, construction, or logistics experience preferred but not requiredPhysical Demands
Regular lifting, pushing, and pulling of heavy products and materialsFrequent standing, walking, bending, and moving throughout the workdayAbility to work both indoors and outdoors in varying weather conditionsWhy Work with Us?
At Snake River Pool & Spa, we value our employees as much as our customers. Here’s what you can expect:
Competitive Pay: $19–$21/hour, based on experienceComprehensive Benefits:Benefits
Employer paid health insurance for employees, covering medical, dental, vision, and disabilitySimple IRA with up to 3% company matchSick timeVacation timePaid holidaysEmployee assistance programEmployee discountsJob Details
Schedule: 8-hour shifts, 40 hours per week, (Tuesday-Saturday 8:30am-5:00pm)Work Location: In-person at our Boise locationBenefit Conditions: Full-time eligibility; waiting period appliesBecome part of our legacy of excellence at Snake River Pool & Spa. Apply today!
Important Notes:
ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON THE SUCCESSFUL COMPLETION OF A PRE-EMPLOYMENT DRUG SCREEN AND AN ACCEPTABLE DRIVING RECORD. EMPLOYEES MAY ALSO BE SUBJECT TO RANDOM DRUG TESTING FOLLOWING ANY WORKPLACE ACCIDENT OR INCIDENT.
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Read LessPosition Summary
The Sales Associate is responsible for providing exceptional customer service to valued clients in person, over the phone, by email, and text. This includes assisting customers in selecting the right wellness products, processing sales transactions, and maintaining a clean and organized store environment. They ensure customer satisfaction by following up post-delivery and support the overall success of the store by achieving sales goals and fostering positive customer relationships.
Key Responsibilities
Customer ServiceProvide outstanding support to customers, assisting with selecting wellness products such as hot tubs, swim spas, saunas, and billiard tables.Answer customer inquiries about products, services, and policies.Follow up with customers during entire buying process and after delivery to ensure satisfaction and resolve any issues.Sales and TransactionsProcess sales transactions efficiently and accurately, assisting at the register when needed.Achieve individual and team sales goals through effective product recommendations and customer engagement.Store OperationsMaintain a clean, safe, and organized store showroom for customer experience.Follow company opening and closing procedures.Teamwork and CollaborationFoster positive relationships with coworkers to maintain a supportive team environment.Attend biweekly sales meetings and monthly trainings.Be a team player, work weekends and occasional Sundays to meet customer needs.Job Requirements
Previous sales experience is a plus, but we’ll train the right candidate.Strong problem-solving skills and the ability to plan effectively.Comfortable using computers for customer interactions and basic tasks.Ability to carry out verbal and written instructions.Must have a valid Driver’s License.Professional integrity and confidentiality.Ability to establish and maintain positive relationships with coworkers and customers.Benefits
Simple IRA with up to 3% company matchEmployer provided health insurance for employees, covering medical, dental, vision, and disabilitySick timeVacation timePaid holidaysEmployee assistance programEmployee discountsJob-specific trainingSchedule
Full-time, includes working Saturdays and an occasional Sunday are a must! Hours are Monday through Saturday 9am-6pm and Sundays 11am-4pm.Software
RB Retail SolutionsHubSpot CRMGoogle SheetsMicrosoft OfficeImportant Notes:
ANY OFFER OF EMPLOYMENT IS SUBJECT TO THE SUCCESSFUL COMPLETION OF A PRE-EMPLOYMENT DRUG SCREEN. EMPLOYEES MAY ALSO BE SUBJECT TO RANDOM DRUG TESTING AND TESTING FOLLOWING ANY WORKPLACE ACCIDENT OR INCIDENT.
This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
