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Job Openings

• S

  Customer Service Representative - OTP Distribution  

  Smoking Sales LLC

  full_time - Linden

  Posted: 08/07/2026

  Apply Now

  Job DescriptionJob DescriptionP O S I T I O N S U M M A R YWe are a fa... Read More

  Job DescriptionJob DescriptionP O S I T I O N S U M M A R Y
  
  We are a fast-growing international distributor of other tobacco products (OTP) — including cigars, pipe tobacco, smokeless tobacco, and alternative nicotine products — seeking a detail-oriented and personable Customer Service Representative to join our operations team. In this role you will serve as the primary point of contact for wholesale customers, retail accounts, and internal teams across inbound phone calls,text, live chat, and email. You'll manage the full order cycle from entry through fulfillment confirmation, ensuring every interaction reflects ourcommitment to accuracy, speed, and professional service.
  
  K E Y  R E S P O N S I B I L I T I E S
  
  Answer and manage inbound phone calls from wholesale and retail customersRespond promptly to customer texts, live chats, and internal employee inquiries via company platformsAccurately enter, process, and confirm customer orders in the company's order management system SAP B1Provide real-time order status updates to customers and internal sales/logistics staffCoordinate with warehouse and logistics teams to track shipments and expedite urgent ordersMaintain accurate records of all customer interactions and order activity in the CRMAssist with back-order management, substitutions, and product availability inquiriesSupport the sales team with account inquiries and promotional order processingEscalate complex issues to supervisors and follow up to ensure resolutionUphold all regulatory and company compliance standards related to OTP sales and distributionR E Q U I R E D  Q U A L I F I C A T I O N S
  
  High school diploma or equivalent; associate degree preferredStrong verbal and written communication skills across phone, text, and chat channels2+ years of customer service experience, preferably in wholesale distribution or related industryProficiency with order management or ERP systems, preferably SAP B1Comfortable working in a multi- channel, high-volume environment simultaneouslyExceptional attention to detail and data-entry accuracyAbility to remain composed and professional under pressureMust be 21 years of age or older (industry regulatory requirement)P R E F E R R E D  Q U A L I F I C A T I O N S
  
  Experience in the tobacco or OTP wholesale industryExperience working in SAP B1Prior experience using live-chat or SMS-based support platformsThis position is primarily office-based with extended periods of sitting, computer use, and telephone activity. The work environment is fast-paced and collaborative. Occasional overtime may be required during peak seasons or trade show periods. We are an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status. Read Less

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• S

  Warehouse Associate Rep  

  Smoking Sales LLC

  full_time - Linden

  Posted: 06/07/2026

  Apply Now

  Job DescriptionJob DescriptionBenefits/PerksFlexible Schedule Competit... Read More

  Job DescriptionJob DescriptionBenefits/PerksFlexible Schedule Competitive PayCareer AdvancementMedical, dental, and vision insurancesJob SummaryWe are seeking an energetic and motivated Warehouse Associate to join our team. In this position, you will support the warehouse operations by receiving shipments, processing orders, and storing/organizing inventory. The ideal candidate is a team player with experience operating warehouse equipment such as forklifts and pallet jacks.  
  Responsibilities Process incoming shipments in a neat and organized fashionPull stock to fulfill and prepare orders for shippingEnsure orders are accurate and maintain a high level of customer satisfactionInspect incoming shipments for any damages, defects, or errors Adhere to all health and safety guidelinesQualificationsHigh school diploma/GED is preferredPrevious experience working in a warehouse setting is preferredAbility to use warehouse equipment, including forklift, pallet jacks, and hand trucksCapable of standing for long periods and lifting heavy objectsAbility to work with limited supervisionExcellent organizational and time management skills Read Less

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• S

  Warehouse Associate Rep  

  Smoking Sales LLC

  full_time - Linden

  Posted: 04/06/2026

  Apply Now

  Job DescriptionJob DescriptionBenefits:Competitive salaryDental insura... Read More

  Job DescriptionJob DescriptionBenefits:
  Competitive salaryDental insuranceEmployee discountsHealth insurancePaid time offVision insurance
  Benefits/Perks
  Flexible ScheduleCompetitive PayCareer AdvancementMedical, dental, and vision insurancesJob Summary
  We are seeking an energetic and motivated Warehouse Associate to join our team. In this position, you will support the warehouse operations by receiving shipments, processing orders, and storing/organizing inventory. The ideal candidate is a team player with experience operating warehouse equipment such as forklifts and pallet jacks.
  
  Responsibilities
  Process incoming shipments in a neat and organized fashionPull stock to fulfill and prepare orders for shippingEnsure orders are accurate and maintain a high level of customer satisfactionInspect incoming shipments for any damages, defects, or errorsAdhere to all health and safety guidelinesQualifications
  High school diploma/GED is preferredPrevious experience working in a warehouse setting is preferredAbility to use warehouse equipment, including forklift, pallet jacks, and hand trucksCapable of standing for long periods and lifting heavy objectsAbility to work with limited supervisionExcellent organizational and time management skills
  Read Less

  Apply Now
• S

  Customer Service Representative - OTP Distribution  

  Smoking Sales LLC

  full_time - Linden

  Posted: 31/03/2026

  Apply Now

  Job DescriptionJob DescriptionBenefits:Competitive salaryDental insura... Read More

  Job DescriptionJob DescriptionBenefits:
  Competitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance
  P O S I T I O N S U M M A R Y
  
  We are a fast-growing international distributor of other tobacco products (OTP) including cigars, pipe tobacco, smokeless tobacco, and alternative nicotine products seeking a detail-oriented and personable Customer Service Representative to join our operations team. In this role you will serve as the primary point of contact for wholesale customers, retail accounts, and internal teams across inbound phone calls,
  text, live chat, and email. You'll manage the full order cycle from entry through fulfillment confirmation, ensuring every interaction reflects our
  commitment to accuracy, speed, and professional service.
  
  K E Y R E S P O N S I B I L I T I E S
  
  Answer and manage inbound phone calls from wholesale and retail customersRespond promptly to customer texts, live chats, and internal employee inquiries via company platformsAccurately enter, process, and confirm customer orders in the company's order management system SAP B1Provide real-time order status updates to customers and internal sales/logistics staffCoordinate with warehouse and logistics teams to track shipments and expedite urgent ordersMaintain accurate records of all customer interactions and order activity in the CRMAssist with back-order management, substitutions, and product availability inquiriesSupport the sales team with account inquiries and promotional order processingEscalate complex issues to supervisors and follow up to ensure resolutionUphold all regulatory and company compliance standards related to OTP sales and distributionR E Q U I R E D Q U A L I F I C A T I O N S
  
  High school diploma or equivalent; associate degree preferredStrong verbal and written communication skills across phone, text, and chat channels2+ years of customer service experience, preferably in wholesale distribution or related industryProficiency with order management or ERP systems, preferably SAP B1Comfortable working in a multi- channel, high-volume environment simultaneouslyExceptional attention to detail and data-entry accuracyAbility to remain composed and professional under pressureMust be 21 years of age or older (industry regulatory requirement)P R E F E R R E D Q U A L I F I C A T I O N S
  
  Experience in the tobacco or OTP wholesale industryExperience working in SAP B1Prior experience using live-chat or SMS-based support platformsThis position is primarily office-based with extended periods of sitting, computer use, and telephone activity. The work environment is fast-paced and collaborative. Occasional overtime may be required during peak seasons or trade show periods. We are an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.
  
  Read Less

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• S

  Warehouse Manager - Vape & Tobacco Distribution  

  Smoking Sales LLC

  full_time - Linden

  Posted: 14/12/2025

  Apply Now

  Job DescriptionJob DescriptionAbout the CompanyWe are a fast-growing w... Read More

  Job DescriptionJob DescriptionAbout the CompanyWe are a fast-growing wholesale distributor of vape products, e-cigarettes, and other tobacco products serving licensed retailers across New Jersey and surrounding states. Operating in a highly regulated industry, we prioritize compliance, inventory accuracy, operational efficiency, and fast order fulfillment.
  
  We are seeking an experienced Warehouse Manager with vape or tobacco industry experience to lead our Linden, NJ warehouse operations.
  
  Position SummaryThe Warehouse Manager will oversee all warehouse operations including inventory management, shipping and receiving, regulatory compliance, staff supervision, and SAP Business One inventory accuracy.
  
  This is a hands-on leadership role in a high-SKU, high-volume distribution environment.
  
  Key Responsibilities
  
  Warehouse Operations
  
  Oversee receiving, put-away, picking, packing, and shippingEnsure same-day or next-day order fulfillmentManage inbound freight (LTL, FTL, parcel)Maintain organized, secure warehouse layoutInventory Control (SAP B1 Required)
  
  Maintain 99%+ inventory accuracyPerform cycle counts and physical inventory auditsProcess GRPOs, deliveries, transfers, and returns in SAP Business OneInvestigate and resolve inventory discrepanciesMonitor high-value SKUs and shrinkageVape & Tobacco Compliance
  
  Ensure compliance with NJ and federal tobacco regulationsMaintain proper storage of regulated productsAssist with documentation for audits and inspectionsManage lot tracking and recalls if neededTeam Leadership
  
  Supervise 15 warehouse associatesCreate, improve, and train staff on SOPs and compliance proceduresSchedule labor based on order volumeConduct performance reviews and enforce KPIsPromote warehouse safety standards
  
  Qualifications
  
  Required:
  
  3+ years Warehouse Management experienceExperience in vape, tobacco, nicotine, or other regulated product distributionStrong working knowledge of SAP Business One (Inventory Module required)Experience managing warehouse teamsStrong understanding of inventory control and shrink preventionAbility to work on-site in Linden, NJPreferred:
  
  High-SKU distribution experience (7,000+ SKUs)Barcode scanning/WMS experienceLithium battery handling knowledge (disposables)OSHA/safety compliance knowledgeMultilingual (English/Spanish/Arabic/Hindi/Urdu)Compensation and Benefits
  
  $75,000 – $90,000 annual salary (based on experience)Health benefits availablePaid time off & holidaysAdvancement opportunitiesPerformance Metrics
  
  Inventory accuracy rate (99%+)Order fulfillment accuracyOn-time shipping %Shrinkage reductionLabor efficiencyIdeal Candidate
  
  You are:
  
  Detail-oriented and process-drivenExperienced in regulated distributionComfortable using ERP systems dailyStrong leader with a hands-on management styleFocused on accountability and operational efficiency Read Less

  Apply Now
• S

  Warehouse Manager Vape & Tobacco Distribution  

  Smoking Sales LLC

  full_time - Linden

  Posted: 09/12/2025

  Apply Now

  Job DescriptionJob DescriptionBenefits:Competitive salaryDental insura... Read More

  Job DescriptionJob DescriptionBenefits:
  Competitive salaryDental insuranceEmployee discountsHealth insuranceOpportunity for advancementPaid time offVision insurance
  About the Company
  We are a fast-growing wholesale distributor of vape products, e-cigarettes, and other tobacco products serving licensed retailers across New Jersey and surrounding states. Operating in a highly regulated industry, we prioritize compliance, inventory accuracy, operational efficiency, and fast order fulfillment.
  
  We are seeking an experienced Warehouse Manager with vape or tobacco industry experience to lead our Linden, NJ warehouse operations.
  
  Position Summary
  The Warehouse Manager will oversee all warehouse operations including inventory management, shipping and receiving, regulatory compliance, staff supervision, and SAP Business One inventory accuracy.
  
  This is a hands-on leadership role in a high-SKU, high-volume distribution environment.
  
  Key Responsibilities
  
  Warehouse Operations
  
  Oversee receiving, put-away, picking, packing, and shippingEnsure same-day or next-day order fulfillmentManage inbound freight (LTL, FTL, parcel)Maintain organized, secure warehouse layoutInventory Control (SAP B1 Required)
  
  Maintain 99%+ inventory accuracyPerform cycle counts and physical inventory auditsProcess GRPOs, deliveries, transfers, and returns in SAP Business OneInvestigate and resolve inventory discrepanciesMonitor high-value SKUs and shrinkageVape & Tobacco Compliance
  
  Ensure compliance with NJ and federal tobacco regulationsMaintain proper storage of regulated productsAssist with documentation for audits and inspectionsManage lot tracking and recalls if neededTeam Leadership
  
  Supervise 15 warehouse associatesCreate, improve, and train staff on SOPs and compliance proceduresSchedule labor based on order volumeConduct performance reviews and enforce KPIsPromote warehouse safety standards
  
  Qualifications
  
  
  Required:
  
  3+ years Warehouse Management experienceExperience in vape, tobacco, nicotine, or other regulated product distributionStrong working knowledge of SAP Business One (Inventory Module required)Experience managing warehouse teamsStrong understanding of inventory control and shrink preventionAbility to work on-site in Linden, NJPreferred:
  
  High-SKU distribution experience (7,000+ SKUs)Barcode scanning/WMS experienceLithium battery handling knowledge (disposables)OSHA/safety compliance knowledgeMultilingual (English/Spanish/Arabic/Hindi/Urdu)Compensation and Benefits
  
  $75,000 $90,000 annual salary (based on experience)Health benefits availablePaid time off & holidaysAdvancement opportunitiesPerformance Metrics
  
  Inventory accuracy rate (99%+)Order fulfillment accuracyOn-time shipping %Shrinkage reductionLabor efficiencyIdeal Candidate
  
  You are:
  
  Detail-oriented and process-drivenExperienced in regulated distributionComfortable using ERP systems dailyStrong leader with a hands-on management styleFocused on accountability and operational efficiency
  Read Less

  Apply Now

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