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• S

  Supervisor, Telecom Operations  

  Smithville Communications

  Permanent - Ellettsville

  Posted: 09/01/2026

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  Direct applicants only. We are not seeking 3rd party recruitment serv... Read More

  Direct applicants only. We are not seeking 3rd party recruitment services this time.
  Join a team where leadership, innovation, and community connection come together.
  Smithville-Southern Indiana's trusted provider of Internet, Voice, Security, and Enterprise data services-is looking for a Supervisor, Telecom Operations who's passionate about supporting people, improving processes, and delivering exceptional customer experiences.
  
  Why This Role Matters
  As the Supervisor of Telecom Operations, you will lead a skilled team of six Telecom Technicians who keep our customers connected and our network performing at its best. You'll coach and mentor talent, help shape operational standards, and play a key role in advancing Smithville's commitment to quality service and continuous improvement.
  
  This is a great opportunity for someone who enjoys a mix of fieldwork, leadership, and cross department collaboration-while contributing to a company with over 100 years of trusted service in Indiana. To get an idea of the team you will lead, watch " A Day in the Life of a Telecom Technician ".
  
  What You'll Do
  
  Field Leadership (40%)
  - Work alongside technicians in the field, providing guidance and hands-on support
  - Conduct quality checks to ensure proper SOPs and safety standards
  - Assist with urgent service needs and overflow work
  - Coach team members to support their growth and performance
  
  Operations Coordination (30%)
  - Serve as the communication hub for the team
  - Share updates, troubleshoot issues, and coordinate with internal partners
  - Help maintain smooth daily operations and workflow
  
  Project Coordination (15%)
  - Prioritize and plan Enterprise & Business Solutions projects
  - Partner with the Telecom Project Coordinator for alignment
  - Communicate project status with technicians and stakeholders
  
  Team & Performance Management (10%)
  - Lead performance reviews and provide ongoing feedback
  - Approve timesheets and schedule requests
  - Ensure accurate documentation and policy compliance
  - Facilitate team meetings to discuss goals, progress, and challenges
  - Collaborate with HR on recognition programs and performance matters
  
  Other Duties (5%)
  - Support additional initiatives that help the team and organization succeed
  
  What You Need to Bring
  
  Minimum Qualifications
  - Associate's degree or equivalent telecom industry experience
  - 2+ years of experience in fiber-optic splicing, equipment installation, structured cabling, troubleshooting, and verification
  - Proficiency with hand tools, splicer machines, OTDR, and Microsoft Office
  - Strong problem-solving, critical thinking, and communication skills
  - Valid driver's license and safe driving record
  - Ability to distinguish colors
  
  Preferred Qualifications
  - Previous experience leading or supervising a team
  - Familiarity with networking, wireless protocols, security systems, GPON, Calix FTTH, and project management
  - Ability to learn workforce management or operations software
  
  Physical & Working Environment
  - Office, indoor, and outdoor fieldwork in varying conditions
  - Occasional exposure to heights, vibrations, and confined spaces
  - Standard 40-hour workweek with potential evening/weekend needs
  - Physical activity including climbing, bending, kneeling, and lifting 45+ lbs
  
  What We Offer
  - Professional development, tuition reimbursement, and training
  - Company-paid Dental, Term Life, and Long-Term Disability
  - Low-cost Medical options, Vision, and Prescription coverage
  - HSA with annual employer contributions
  - 401(k) with company match
  - Generous PTO and paid holidays
  - Discounts on Smithville products and services
  
  Who We Are
  For over 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. Smithville is proud to be an equal opportunity employer.

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• S

  Cost Accountant  

  Smithville Communications

  Permanent - Ellettsville

  Posted: 09/01/2026

  Apply Now

  Direct applicants only. We are not seeking 3rd party recruitment serv... Read More

  Direct applicants only. We are not seeking 3rd party recruitment services at this time.

  Are you a detail-driven accounting professional who thrives on turning data into actionable insights? We're seeking a Cost Accountant to join our dynamic team and play a pivotal role in managing and analyzing our financial operations. If you have an eye for cost control, financial accuracy, and making a measurable impact, this is your opportunity to grow with us!
  
  WHAT YOU WILL DO:
  As our Cost Accountant, you'll be at the center of our financial operations, gathering and analyzing data that influences key decisions across the business. You'll study the costs of raw materials, labor, and inventory to ensure every dollar is optimized-and every process is improved.
  Your core responsibilities will include:
  
  Data Collection & Analysis (20%)

  Analyze product design changes, raw materials, manufacturing methods or services to evaluate cost impactsMaintain our cost accounting system and create insightful analysis reportsRecord actual costs vs. standards to support better expenditure control

  Cost Monitoring & Reporting (20%)

  Conduct inventory audits and monitor cycle count programsReconcile finished goods and analyze cost variancesImplement cost standards for materials and labor

  Inventory Cost Management (20%)

  Track and reconcile raw materials, work-in-progress, and finished goods stockCoordinate physical counts and cycle counts in a warehouse to ensure inventory accuracy

  Month-End & Year-End Close Support (20%)

  Assist in closing the general ledgerAnalyze production costs and support budget forecastsCompare past data for improved future projections

  Strategic Cost Improvements (20%)

  Recommend and implement cost-saving strategiesDrive process improvements and identify operational opportunitiesCollaborate with cross-functional teams to close performance gaps

  WHAT YOU NEED:

  Bachelor's degree in AccountingAt least 2 years of experience in Cost Accounting within a manufacturing or operations environmentStrong experience with cost systems and excellent analytical mindsetStrong ability to lead initiatives across the business and present financial information to ownershipAdvanced Excel skills and proficiency with Outlook, Word and PowerPointExperience with MAPICS or similar manufacturing/production accounting software is a plusExcellent communication skills and the ability to work with technical and non-technical teamsExperience working with engineering and manufacturing personnel on the development and analysis of cost standardsProven ability to prepare accurate and timely financial reports

  WHAT WE OFFER:

  Opportunity to directly influence pricing, profitability, and efficiencyClose interaction with production, engineering, and leadership teamsPaid professional development opportunities, tuition reimbursement, and in-house training programs. Insurance Plans include:Company paid: Dental Term Life Insurance Long-Term Disability Low cost Medical options Prescription Vision Voluntary Insurance Health Savings Account with generous annual company contributions to your HSA401(k) Retirement Savings Plan with a valuable company matching contributionGenerous Paid Time Off (PTO) programPaid holidaysDiscounted company products and servicesABOUT US
  For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana.
  
  Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal opportunity employer.

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