Service Technician
_______________________________________________________________
DEPARTMENT: Field Operations
REPORTS TO: Area Service Manager
FLSA: Non-Exempt (Hourly)
Schedule: Monday, Tuesday, Thursday, Friday, 7am-6pm (On-site)
*This position would work out of BOTH the Lebanon and Marion shops 2x per week each. Candidate must be able to commute regularly to both locations.*
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
The Service Technician plays a critical role in supporting public safety and compliance by ensuring the reliable operation of alcohol monitoring and vehicle electronic systems. This position blends technical expertise with customer service, requiring a hands-on professional who can navigate both the automotive and electrical aspects of vehicle-based technology.
Essential Duties and Responsibilities
The essential functions include, but are not limited to:
Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.Maintain a clean, organized, and hazard-free work environment.Conduct customer training sessions and provide phone support to ensure satisfaction.Make daily or weekly reminder calls to customers with upcoming appointments.Perform monthly inventory audits and assist nearby facilities as needed.Manage weekly work hours (≤ 40 hours/week) and communicate effectively with management.Uphold confidentiality, data security, and compliance with all applicable laws and regulations.Perform additional duties as assigned, including vehicle-to-vehicle transfers.Qualifications
Note: The qualifications listed below represent the ideal candidate profile. However, we recognize that great talent comes in many forms. If you're passionate about the role and believe you can contribute—even if you don’t meet every listed requirement—we strongly encourage you to apply. Training is provided to ensure your success and growth!
Education
High School Diploma or equivalent required.Electrical & Technical Skills
Proficient in 12-volt DC systems, such as GPS systems, remote starts, stereo, and backup camera installations.Skilled in wiring, connectors, and programming electronic devices and vehicle equipment utilizing diagnostics, multimeter testing, and circuit analysis.Experienced in servicing components such as head units, logger boxes, cameras, modems, and curly cords.Mechanical Aptitude
Knowledgeable in Ignition, Starter, and Body Control Module (BCM) systems.Hands-on experience with vehicle dashboards and interior panels, including removal and restoration to factory condition.Capable of secure device mounting, ensuring concealment and clearance from moving parts.Operational & Customer Service
At least 1 year of experience in a customer-facing role, demonstrating professionalism, empathy, and effective problem-solving.Ability to provide phone support, conduct training sessions, and ensure client satisfaction.Able to download log files, perform calibration updates, and deprogram devices.Strong communication skills with a focus on client satisfaction and technical support.Demonstrated ability to maintain shop cleanliness, perform vehicle-to-vehicle transfers, and support regional operations.Personal Attributes
Detail-oriented, with strong organizational and time management skills.Able to work independently and as part of a collaborative team.Committed to maintaining confidentiality, professionalism, and compliance with all regulations.Other Requirements
Valid driver’s license and reliable transportation may be required depending on location.Ability to pass background checks and drug screening as applicable.Physical Demands & Work Environment
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this role, the employee is regularly required to talk or hear, and frequently required to use hands and fingers to handle or feel objects, tools, or controls.The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.The noise level in the work environment is usually moderate.All duties and responsibilities listed are considered essential functions and may be modified to reasonably accommodate individuals with disabilities.To perform this job successfully, the incumbent must possess the skills, aptitudes, and abilities to perform each duty proficiently.Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.The requirements listed in this document represent the minimum levels of knowledge, skills, and abilities necessary for the role.This job description does not constitute an employment contract, implied or otherwise, and maintains an “at-will” employment relationship.Employees may be required to follow other job-related instructions and perform additional duties as requested by authorized personnel. Read LessService Technician
_______________________________________________________________
DEPARTMENT: Field Operations
REPORTS TO: Area Service Manager
FLSA: Non-Exempt (Hourly)
Schedule: Monday, Tuesday, Thursday, Friday, 7am-6pm (On-site)
*This position would work out of BOTH the Lebanon and Marion shops 2x per week each. Candidate must be able to commute regularly to both locations.*
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
The Service Technician plays a critical role in supporting public safety and compliance by ensuring the reliable operation of alcohol monitoring and vehicle electronic systems. This position blends technical expertise with customer service, requiring a hands-on professional who can navigate both the automotive and electrical aspects of vehicle-based technology.
Essential Duties and Responsibilities
The essential functions include, but are not limited to:
Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices.Maintain a clean, organized, and hazard-free work environment.Conduct customer training sessions and provide phone support to ensure satisfaction.Make daily or weekly reminder calls to customers with upcoming appointments.Perform monthly inventory audits and assist nearby facilities as needed.Manage weekly work hours (≤ 40 hours/week) and communicate effectively with management.Uphold confidentiality, data security, and compliance with all applicable laws and regulations.Perform additional duties as assigned, including vehicle-to-vehicle transfers.Qualifications
Note: The qualifications listed below represent the ideal candidate profile. However, we recognize that great talent comes in many forms. If you're passionate about the role and believe you can contribute—even if you don’t meet every listed requirement—we strongly encourage you to apply. Training is provided to ensure your success and growth!
Education
High School Diploma or equivalent required.Electrical & Technical Skills
Proficient in 12-volt DC systems, such as GPS systems, remote starts, stereo, and backup camera installations.Skilled in wiring, connectors, and programming electronic devices and vehicle equipment utilizing diagnostics, multimeter testing, and circuit analysis.Experienced in servicing components such as head units, logger boxes, cameras, modems, and curly cords.Mechanical Aptitude
Knowledgeable in Ignition, Starter, and Body Control Module (BCM) systems.Hands-on experience with vehicle dashboards and interior panels, including removal and restoration to factory condition.Capable of secure device mounting, ensuring concealment and clearance from moving parts.Operational & Customer Service
At least 1 year of experience in a customer-facing role, demonstrating professionalism, empathy, and effective problem-solving.Ability to provide phone support, conduct training sessions, and ensure client satisfaction.Able to download log files, perform calibration updates, and deprogram devices.Strong communication skills with a focus on client satisfaction and technical support.Demonstrated ability to maintain shop cleanliness, perform vehicle-to-vehicle transfers, and support regional operations.Personal Attributes
Detail-oriented, with strong organizational and time management skills.Able to work independently and as part of a collaborative team.Committed to maintaining confidentiality, professionalism, and compliance with all regulations.Other Requirements
Valid driver’s license and reliable transportation may be required depending on location.Ability to pass background checks and drug screening as applicable.Physical Demands & Work Environment
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this role, the employee is regularly required to talk or hear, and frequently required to use hands and fingers to handle or feel objects, tools, or controls.The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.The employee must occasionally lift and/or move up to 25 pounds.Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.The noise level in the work environment is usually moderate.All duties and responsibilities listed are considered essential functions and may be modified to reasonably accommodate individuals with disabilities.To perform this job successfully, the incumbent must possess the skills, aptitudes, and abilities to perform each duty proficiently.Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.The requirements listed in this document represent the minimum levels of knowledge, skills, and abilities necessary for the role.This job description does not constitute an employment contract, implied or otherwise, and maintains an “at-will” employment relationship.Employees may be required to follow other job-related instructions and perform additional duties as requested by authorized personnel. Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read LessBusiness Development Representative
_______________________________________________________________
DEPARTMENT: Field Sales
REPORTS TO: Director of Business Development
FLSA: Exempt (Salary + Bonus)
Schedule: Monday-Friday, 8am-5pm, Remote with travel (Must reside in TX)
Why You Should Join Us!
A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you needA 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goalsOther fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!Positive work environments that offer work/life balance and professional growthMission-driven work making a global impact with local rootsThe opportunity to have hands on work experience with industry leading, innovative technologyPosition Summary
Smart Start is seeking a highly motivated, competitive, and relationship-driven Business Development Representative to expand market presence and develop strategic influencer partnerships within an assigned territory.
This is a primarily field-based sales role focused on building strong, in-person relationships with key influencers, government officials, and referral sources who drive end users to utilize Smart Start alcohol monitoring and ignition interlock products. The ideal candidate thrives in face-to-face selling environments and is energized by developing new business through personal interaction and full territory ownership.
Essential Duties and Responsibilities
Establish, develop, and maintain strong in-person relationships with current and prospective influencers within assigned territoryGenerate new sales through proactive outreach, structured territory planning, and relationship cultivationExpand product market share by identifying and developing new referral sourcesEvaluate influencer needs and build productive, long-term partnerships that drive consistent lead generationProvide technical expertise and consultative support to government officials and referral partnersEducate partners on product functionality, reporting platforms, and compliance featuresAttend trade shows, industry conferences, and state-level meetings related to alcohol monitoring and ignition interlock programsServe as a territory expert on state regulations, impaired driving laws, ignition interlock requirements, and alcohol monitoring standardsDevelop and execute competitive sales strategies tailored to local market dynamicsGather market intelligence to maintain Smart Start’s competitive advantageMaintain proficiency in Smart Start products, CRM systems, and monitoring platformsConduct consistent face-to-face meetings to strengthen referral pipelines and territory growthCore Competencies
Strong relationship-building and in-person engagement skillsCompetitive drive with high levels of initiative and accountabilityExcellent verbal, written, and presentation communication skillsAbility to deliver clear, confident, and effective sales presentationsBusiness and territory management acumenStrong problem-solving and decision-making capabilitiesProficiency in sales communication tools (email, text, phone, social media, CRM)Strong organizational and time management skillsIndustry knowledge related to alcohol monitoring and ignition interlock programsQualifications
Required
Proven experience in sales or business developmentAbility to work independently in a field-based environmentStrong interpersonal and relationship-building skillsAbility to demonstrate and utilize breath alcohol testing devices on a continual basisValid driver’s license and ability to operate a motor vehicleHighly Preferred
Bilingual in Spanish and EnglishExperience in impaired driving, ignition interlock, or alcohol monitoring programsAssociate or Bachelor’s degreeWork Environment & Travel
Field-Based Role: Approximately 80% of time spent in the field developing and managing influencer relationshipsOvernight Travel: Approximately 40%, including occasional weekend travel for conferences and industry eventsTechnical Skills
Above-average computer proficiencyExperience with Microsoft Office SuiteCRM and proprietary software system experiencePhysical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
#LI-Remote
Read Less