Job Title: Customer Service Representative
Job Purpose: This full-time position involves helping the agent and co-workers provide excellent
customer service to the agency’s customers. To do this, the Customer Service Representative is
expected to be able to contact current customers and assist in customer service the agent and any
licensed co-workers.
Experience and Knowledge: General knowledge of office procedures, ambition, and willingness to learn
are essential attributes of a successful Customer Service Representative.
Skills and Abilities: A pleasant, outgoing personality.
Above average organizational and time management skills.
The ability and desire to learn.
The ability to handle customer service problems in a professional and friendly
manner.
A preference to work with people and meet new people daily.
The ability to learn and to operate a computer.
Job Related Training Courses and Programs: The employee will be expected to complete property-
casualty licensing State exams and State Farm licensing training the first three months of employment in this office.
Full-time employees are expected to obtain both Property/Casualty and Life/Health State License within
the first 9 months of employment.
The agent will pay the fees required for State of Illinois testing and
renewal costs once the license for the first year only. Licensed staff members will be required to fulfill all
continuing education courses to maintain their license.
Essential Daily Functions:
1. Pleasantly greeting clients and prospects who walk in or call.
2. Processing policy changes for policyholders.
3. Contacting and asking policyholders and new prospects to set
up sales appointments for the agent and team members.
4. Preparing sales materials for customers.
5. Fill out an activity log.
6. Update client data and pivot to another product with every client
contact.
7. Ask for referrals on a daily basis.
8. Handling additional duties that may be assigned.
Our client in St. Charles is seeking an experienced Maintenance Technicians for 1st and 3rd shift
Please note that their shifts run from 6am to 6pm and 6pm to 6am(rotating shifts)
Maintenance
• Repair all machine emergency breakdowns and schedule non-emergency repairs
• Conduct minor electrical and/or electronic repairs
• Inspect on a routine basis electrical equipment, wiring, fixtures and other components to ensure
they remain functional and are up to code, as well as to identify any hazards or issues.
• Determine the reasons for any malfunctions of systems or components and create a maintenance
or repair plan to solve the problem.
• Repair electrical systems, wiring, circuit breakers, equipment, and other components so that they
remain at full functioning capacity.
• Test systems with devices such as voltmeters, oscilloscopes, and ohmmeters to ensure the system
remains safe and that components are compatible.
• Review blueprints to understand the placement of wiring or to comprehend the working of the
equipment to provide the right service and repairs.
• Provide suggestions on the lifespan of equipment and other electrical components, advising when
certain components should be replaced due to potential risks.
• Keep records of all maintenance and repair work conducted, including a record of any supplies
ordered and used.
• Ensure all routine maintenance work is handled on a regular schedule to reduce the risk of larger
and more complex issues and to reduce costs. Monitor all manufacturing equipment and perform
routine maintenance when required
• Weld material using in house equipment
• General maintenance of company building including offices
Administration
• Order maintenance supplies
• Assist Maintenance Manager to obtain quotes and special pricing
• Assist Maintenance Manager schedule outside contractors
• Document/log machine setups, hours on equipment, and work done from outside contractors,
collect paperwork and MIGO services and material as appropriate.
• Assist Maintenance Manager with inventory and stock control of maintenance department using
in-house software
o Assist in routine cleaning and maintaining a 7S environment
Supervision
o Assist Maintenance Manager to oversee the work of outside contractors and cleaning
crew
Other / additional responsibilities
• Consider the safety and well-being of yourself, as well as others at all times
• Interact with co-workers, peers and supervisor in a constructive, productive and cooperative
manner to meet production needs
• Drive Full Responsibility and Advice Process throughout the Organization
• Regular, predictable, on-site attendance is an essential function of the job
• Follow and Live Liberating Organism (LO) strategies and principles.
• Follow the requirements for ISO 14001 and 9001 systems
• Other duties as assigned
Our client in St.Charles is seeking Machine Operators! YOU MUST BE ABLE TO TRAIN ON A 8AM-4:30PM SCHEDULE FOR THE FIRST DAY
Equipment Set-up and Operation
o Set up equipment using computer controlled equipment
o Record operational data accurately on specified forms
o Clean and disassemble equipment
o Prepare tooling for changeovers and perform machine changeovers
o Obtain and run samples to test batch quality and cleanliness
o Conduct cabin powder collection to reduce waste
o Relieve co-workers for breaks
o Maintain cleanliness of work station and meet 7S requirements
o Follow Lean Manufacturing principles
o Responsible for operation of extruders, mill, sieve
Packaging
o Package and label finished goods in designated carton boxes
o Stack finished goods on appropriate skids
o Organize carton boxes effectively and change them in a timely manner
o Document all packaging on specified forms
Quality Practices
o Spray test panels, hand screen, and perform and document a number of in process quality
checks
o Continually monitor production runs to detect defects or deviations from standards
o Conduct quality checks as required Other / additional responsibilities
o Participate in department meetings
o Interact with co-workers, peers and supervisor in a constructive, productive and
cooperative manner to meet production needs
o Regular, predictable, on-site attendance is an essential function of the job
o Drive Full Responsibility and Advice Process throughout the Organization
o Follow and Live Liberating Organism (LO) strategies and principles.
o Follow the requirements for ISO 14001 and 9001 systems
2nd shift must be able to work overtime
Warehouse Equipment Operator Responsible for the safe, effective operation and servicing of mechanical, motorized and/or electrical equipment in the facilities work environment. Including but not limited to forklifts, dollies, hand trucks, etc. Responsible for the safe movement of goods to or from various locations. Responsible for a sound knowledge of logistics and supply chain, materials management and distribution/transportation processes and policies to meet the business requirements. Job Responsibilities: Responsible for the safe operation of equipment during material handling and warehousing as required in the receiving, processing, storing, moving and shipping of parts, materials, equipment and supplies. Responsible for the safe operation of equipment while moving material. Responsible for the safe operation of equipment while entering and exiting of trailers. Responsible for the safety of all personnel within given safety zones of operating equipment. Demonstrate lead and assist in work from a variety of source documents to verify quantities, parts, destinations and timing prior to material movement. Demonstrate lead and assist in the use of machines for weighing, banding, wrapping, and packaging. Responsible for the safe operation and servicing of mechanical, motorized, and/or electrical equipment in the facilities work environment. Other duties as assigned by management. There will be four hours training prior to shift start. Physical Requirements: Requires frequent walking, carrying, reaching, standing, and stooping. Requires lifting/lowering, pushing, or pulling of various items of varying weight. Requires work from heights of up to 20 feet from the floor. Requires work in an environment with frequently changing temperatures. Additional Info: Ability to work in a fast paced environment. Good verbal and written communication skills. Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas. Working knowledge of computerized applications (word processing, spreadsheet, database, presentations software, email).
Read LessThis position has a schedule that varies from 7am to 7pm(must have flexibility)
$19.50 Monday - Saturday - MUST be able to work overtime
We are recruiting a Warehouse Forklift Operator to join our clients team! Your position will focus on safe and efficient movement of products and materials.
Responsibilities:
Operate various vehicles for storage or removal of materialsPrepare products and materials for shipmentLoad, unload, and stage products and materialsTrack and record units of materials handledAdhere to safety policies and proceduresShrink wrap palletBuild palletsQualifications:
Experience in general labor, logistics and fast paced warehouse environmentsFamiliarity with pallet jack, forklift, or other industrial vehiclesAbility to handle physical workloadStrong work ethic Read Less