Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTY The Quality Assurance and Contract Specialist is responsible for ensuring compliance with all processes, regulations and minimum standards as outlined in the Provider contract. The Quality Assurance and Contract Specialist will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. Additionally, the Quality Assurance Specialist works with the provider network to develop and implement performance improvement plans and tracks results to ensure all issues are remediated. ESSENTIAL DUTIES AND RESPONSIBILITIESIn collaboration with the Vice President and Supervisor of Quality Assurance and Contracts develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements.Measure’s performance outcomes established at the federal and state level in relation to Belong and its provider network.Ensures Provider implements a defined process to complete and review background checks and to verify staff education levels and professional licenses.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Works and supports network providers in Quality Improvement efforts to mitigate risks and improve outcomes for children in their care.Provides recommendations and executes solutions in Performance Quality Improvement meetings to ensure outcomes are achieved.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Serves as a liaison to monitor and assure response to all client-reported concerns and complaints relating to services provided by Belong or the Provider Network.In collaboration with the Finance Department, reviews financial records to ensure accurate billing.Create and produce reports reflecting the performance measures of provider network; identify trends and make recommendations for improvements.Collaborate with Training Department to conduct trainings based on areas of expertise that can benefit Network providers, Belong employees, or SJRC Texas employees.Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.Performs other related duties as assigned.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university in Social Services, Accounting, Business Management, or related field. Experience and education years may be combined to meet education requirement.3+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts3+ years’ experiencePreferred:Master’s Degree from an accredited college or university in Accounting, Business Management, or related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTSPhysical DemandsBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Visual and Cognitive DemandsCommunicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Environmental DemandsPosition is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Work EnvironmentSettings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible HazardsPossible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Quality Assurance and Contracts SupervisorSupervises: N/A
Job DescriptionJob DescriptionOn Site Location: Bulverde, TXPRIMARY FUNCTION/RESPONSIBILITIES:The Shift Supervisor will be in ratio and work alongside Youth Care Specialist(s) during their scheduled hours and will be the responsible individual for the integrity of the program expectations during their shift.ESSENTIAL DUTIES AND RESPONSIBILITIESSupervise Youth Care Specialists while in ratio providing direct care for youth through a therapeutic and trauma informed framework.Collaborate with Program Coordinator and other Shift Supervisors to create weekly staff schedule. Gaining approval from the LCCA/Program Director.Shift Supervisor and Youth Care Specialists must work together for the benefit of those we serve and the continuity of the program, will be expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus.Complete assigned logs, documents and reports for the benefit of the cabin they are working within.Be able to read, write and communicate with co-workers, medical personnel, and other person’s necessary to care for the needs of children.Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build youth’s self-confidence and respect.Use rational problem-solving techniques to teach the youth critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention.Plan, participate, and provide opportunities for individual and group activities that are both educational and entertaining.Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers.Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth’s behaviors, strategies, and progress.Document and track youth progress in shift notes during shift exchange, report incidents/behaviors, and collaborate with case managers on documenting youth medical needs and appointments within the prescribed time frame.Teach and model positive values and ethical behaviors, as well as support and encourage participation in regular spiritual activities. To encourage spiritual growth with daily devotions (individual and group), encouraging youth participation but never forcing them and always respecting each individual's faith.Assist with supervising the activities assigned to direct care support staff to aid in youth development and success.Participate in the daily operating schedule of the facility; assist with youth transportation needs.Adhere to all policies and procedures, facility guidelines and DFPS GRO minimum standards.Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org.Keep the LCCA/Program Director informed immediately, in the event of emergencies or unusual developments.Complete all duties assigned by immediate supervisor.Perform other related duties as required.QUALIFICATIONSAt least two years in a Direct Care Staff role or its equivalent.High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree.College degree or credit is preferred.Valid Texas driver's license, appropriate insurance, and reliable car.Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays.Ability to pass reference verification procedure in order to determine one’s fitness to satisfactorily and safely care for youth.Ability to attend all required trainings.Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks.Candidate is asked to commit at least two years of service and provide, at minimum, a 30-day notice for termination of employment once hired.Age minimum of 21 years of age per licensing standards.PHYSICAL/MENTAL REQUIREMENTS AND INFORMATIONBody mobility to stoop, kneel, bend, reach, and walk and walk briskly in order to interact with and monitor children.Stamina to work long days and drive long distances.Moderate to heavy lifting to up to 60 pounds.Must have the ability to communicate both verbally and in writing.Must have the ability to give and receive verbal and written instructions (with or without hearing aids).Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses).Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs.Home-like settings with varying moderate to high degrees of background noise. Light and ventilation are found in a typical home setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required.DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Staff SupervisorSupervises: N/A
Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTY The Quality Assurance and Contract Specialist is responsible for ensuring compliance with all processes, regulations and minimum standards as outlined in the Provider contract. The Quality Assurance and Contract Specialist will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. Additionally, the Quality Assurance Specialist works with the provider network to develop and implement performance improvement plans and tracks results to ensure all issues are remediated. ESSENTIAL DUTIES AND RESPONSIBILITIESIn collaboration with the Vice President and Supervisor of Quality Assurance and Contracts develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements.Measure’s performance outcomes established at the federal and state level in relation to Belong and its provider network.Ensures Provider implements a defined process to complete and review background checks and to verify staff education levels and professional licenses.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Works and supports network providers in Quality Improvement efforts to mitigate risks and improve outcomes for children in their care.Provides recommendations and executes solutions in Performance Quality Improvement meetings to ensure outcomes are achieved.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Serves as a liaison to monitor and assure response to all client-reported concerns and complaints relating to services provided by Belong or the Provider Network.In collaboration with the Finance Department, reviews financial records to ensure accurate billing.Create and produce reports reflecting the performance measures of provider network; identify trends and make recommendations for improvements.Collaborate with Training Department to conduct trainings based on areas of expertise that can benefit Network providers, Belong employees, or SJRC Texas employees.Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.Performs other related duties as assigned.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university in Social Services, Accounting, Business Management, or related field. Experience and education years may be combined to meet education requirement.3+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts3+ years’ experiencePreferred:Master’s Degree from an accredited college or university in Accounting, Business Management, or related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTSPhysical DemandsBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Visual and Cognitive DemandsCommunicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Environmental DemandsPosition is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Work EnvironmentSettings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible HazardsPossible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Quality Assurance and Contracts SupervisorSupervises: N/A
Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTY The Quality Assurance and Contract Specialist is responsible for ensuring compliance with all processes, regulations and minimum standards as outlined in the Provider contract. The Quality Assurance and Contract Specialist will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. Additionally, the Quality Assurance Specialist works with the provider network to develop and implement performance improvement plans and tracks results to ensure all issues are remediated. ESSENTIAL DUTIES AND RESPONSIBILITIESIn collaboration with the Vice President and Supervisor of Quality Assurance and Contracts develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements.Measure’s performance outcomes established at the federal and state level in relation to Belong and its provider network.Ensures Provider implements a defined process to complete and review background checks and to verify staff education levels and professional licenses.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Works and supports network providers in Quality Improvement efforts to mitigate risks and improve outcomes for children in their care.Provides recommendations and executes solutions in Performance Quality Improvement meetings to ensure outcomes are achieved.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Serves as a liaison to monitor and assure response to all client-reported concerns and complaints relating to services provided by Belong or the Provider Network.In collaboration with the Finance Department, reviews financial records to ensure accurate billing.Create and produce reports reflecting the performance measures of provider network; identify trends and make recommendations for improvements.Collaborate with Training Department to conduct trainings based on areas of expertise that can benefit Network providers, Belong employees, or SJRC Texas employees.Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.Performs other related duties as assigned.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university in Social Services, Accounting, Business Management, or related field. Experience and education years may be combined to meet education requirement.3+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts3+ years’ experiencePreferred:Master’s Degree from an accredited college or university in Accounting, Business Management, or related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTSPhysical DemandsBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Visual and Cognitive DemandsCommunicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Environmental DemandsPosition is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Work EnvironmentSettings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible HazardsPossible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Quality Assurance and Contracts SupervisorSupervises: N/A
Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTY The Quality Assurance and Contract Specialist is responsible for ensuring compliance with all processes, regulations and minimum standards as outlined in the Provider contract. The Quality Assurance and Contract Specialist will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. Additionally, the Quality Assurance Specialist works with the provider network to develop and implement performance improvement plans and tracks results to ensure all issues are remediated. ESSENTIAL DUTIES AND RESPONSIBILITIESIn collaboration with the Vice President and Supervisor of Quality Assurance and Contracts develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements.Measure’s performance outcomes established at the federal and state level in relation to Belong and its provider network.Ensures Provider implements a defined process to complete and review background checks and to verify staff education levels and professional licenses.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Works and supports network providers in Quality Improvement efforts to mitigate risks and improve outcomes for children in their care.Provides recommendations and executes solutions in Performance Quality Improvement meetings to ensure outcomes are achieved.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Serves as a liaison to monitor and assure response to all client-reported concerns and complaints relating to services provided by Belong or the Provider Network.In collaboration with the Finance Department, reviews financial records to ensure accurate billing.Create and produce reports reflecting the performance measures of provider network; identify trends and make recommendations for improvements.Collaborate with Training Department to conduct trainings based on areas of expertise that can benefit Network providers, Belong employees, or SJRC Texas employees.Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.Performs other related duties as assigned.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university in Social Services, Accounting, Business Management, or related field. Experience and education years may be combined to meet education requirement.3+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts3+ years’ experiencePreferred:Master’s Degree from an accredited college or university in Accounting, Business Management, or related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTSPhysical DemandsBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Visual and Cognitive DemandsCommunicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Environmental DemandsPosition is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Work EnvironmentSettings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible HazardsPossible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Quality Assurance and Contracts SupervisorSupervises: N/A
Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTY The Quality Assurance and Contract Specialist is responsible for ensuring compliance with all processes, regulations and minimum standards as outlined in the Provider contract. The Quality Assurance and Contract Specialist will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. Additionally, the Quality Assurance Specialist works with the provider network to develop and implement performance improvement plans and tracks results to ensure all issues are remediated. ESSENTIAL DUTIES AND RESPONSIBILITIESIn collaboration with the Vice President and Supervisor of Quality Assurance and Contracts develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements.Measure’s performance outcomes established at the federal and state level in relation to Belong and its provider network.Ensures Provider implements a defined process to complete and review background checks and to verify staff education levels and professional licenses.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Works and supports network providers in Quality Improvement efforts to mitigate risks and improve outcomes for children in their care.Provides recommendations and executes solutions in Performance Quality Improvement meetings to ensure outcomes are achieved.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Serves as a liaison to monitor and assure response to all client-reported concerns and complaints relating to services provided by Belong or the Provider Network.In collaboration with the Finance Department, reviews financial records to ensure accurate billing.Create and produce reports reflecting the performance measures of provider network; identify trends and make recommendations for improvements.Collaborate with Training Department to conduct trainings based on areas of expertise that can benefit Network providers, Belong employees, or SJRC Texas employees.Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.Performs other related duties as assigned.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university in Social Services, Accounting, Business Management, or related field. Experience and education years may be combined to meet education requirement.3+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts3+ years’ experiencePreferred:Master’s Degree from an accredited college or university in Accounting, Business Management, or related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTSPhysical DemandsBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Visual and Cognitive DemandsCommunicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Environmental DemandsPosition is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Work EnvironmentSettings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible HazardsPossible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Quality Assurance and Contracts SupervisorSupervises: N/A
Job DescriptionJob DescriptionOn Site Location: Bulverde, TXPRIMARY FUNCTION/RESPONSIBILITIES:The Shift Supervisor will be in ratio and work alongside Youth Care Specialist(s) during their scheduled hours and will be the responsible individual for the integrity of the program expectations during their shift.ESSENTIAL DUTIES AND RESPONSIBILITIESSupervise Youth Care Specialists while in ratio providing direct care for youth through a therapeutic and trauma informed framework.Collaborate with Program Coordinator and other Shift Supervisors to create weekly staff schedule. Gaining approval from the LCCA/Program Director.Shift Supervisor and Youth Care Specialists must work together for the benefit of those we serve and the continuity of the program, will be expected to collaborate with the entire team and schedule regular meetings together to coordinate all the needs of the children and goings on of the campus.Complete assigned logs, documents and reports for the benefit of the cabin they are working within.Be able to read, write and communicate with co-workers, medical personnel, and other person’s necessary to care for the needs of children.Provide emotional support utilizing trauma informed techniques, praise, positive feedback, affection, and empathy to build youth’s self-confidence and respect.Use rational problem-solving techniques to teach the youth critical thinking skills, assist with behavioral problems, counsel through personal issues, and provide crisis intervention.Plan, participate, and provide opportunities for individual and group activities that are both educational and entertaining.Model positive parenting, family, and individual relationship skills to clients, parents, legal guardians, and caretakers.Maintain contact and records with both internal and external agencies to obtain or provide information regarding youth’s behaviors, strategies, and progress.Document and track youth progress in shift notes during shift exchange, report incidents/behaviors, and collaborate with case managers on documenting youth medical needs and appointments within the prescribed time frame.Teach and model positive values and ethical behaviors, as well as support and encourage participation in regular spiritual activities. To encourage spiritual growth with daily devotions (individual and group), encouraging youth participation but never forcing them and always respecting each individual's faith.Assist with supervising the activities assigned to direct care support staff to aid in youth development and success.Participate in the daily operating schedule of the facility; assist with youth transportation needs.Adhere to all policies and procedures, facility guidelines and DFPS GRO minimum standards.Report any/all suspecting abuse or neglect to the Administrator on duty and immediately report the information to DFPS: txabusehotline.org.Keep the LCCA/Program Director informed immediately, in the event of emergencies or unusual developments.Complete all duties assigned by immediate supervisor.Perform other related duties as required.QUALIFICATIONSAt least two years in a Direct Care Staff role or its equivalent.High School diploma or equivalent is required, such as a GED from a program recognized by the Texas Education Agency, the Texas Private School Accreditation Commission or similar educational entity from another state, or documentation to verify high school equivalency from home schooling. Must provide a copy of degree/proof of degree.College degree or credit is preferred.Valid Texas driver's license, appropriate insurance, and reliable car.Flexibility and willingness to work a wide array of hours, including days, evenings, weekends, and holidays.Ability to pass reference verification procedure in order to determine one’s fitness to satisfactorily and safely care for youth.Ability to attend all required trainings.Must be physically, mentally, and emotionally capable of performing all assigned tasks, and have the necessary skills to perform assigned tasks.Candidate is asked to commit at least two years of service and provide, at minimum, a 30-day notice for termination of employment once hired.Age minimum of 21 years of age per licensing standards.PHYSICAL/MENTAL REQUIREMENTS AND INFORMATIONBody mobility to stoop, kneel, bend, reach, and walk and walk briskly in order to interact with and monitor children.Stamina to work long days and drive long distances.Moderate to heavy lifting to up to 60 pounds.Must have the ability to communicate both verbally and in writing.Must have the ability to give and receive verbal and written instructions (with or without hearing aids).Must have the ability to read fine print, have sustained vision, and peripheral vision (with or without glasses).Environment requires dexterity to remain calm and adapt to fast paced and emotional environments consisting of children with moderate to severe emotional and psychological needs.Home-like settings with varying moderate to high degrees of background noise. Light and ventilation are found in a typical home setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible injury when lifting or moving (child or objects) if employee fails to use proper body mechanics, or if proper techniques are not used when the use of SAMA containment techniques are required.DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Staff SupervisorSupervises: N/A
Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTY The Quality Assurance and Contract Specialist is responsible for ensuring compliance with all processes, regulations and minimum standards as outlined in the Provider contract. The Quality Assurance and Contract Specialist will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. Additionally, the Quality Assurance Specialist works with the provider network to develop and implement performance improvement plans and tracks results to ensure all issues are remediated. ESSENTIAL DUTIES AND RESPONSIBILITIESIn collaboration with the Vice President and Supervisor of Quality Assurance and Contracts develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements.Measure’s performance outcomes established at the federal and state level in relation to Belong and its provider network.Ensures Provider implements a defined process to complete and review background checks and to verify staff education levels and professional licenses.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Works and supports network providers in Quality Improvement efforts to mitigate risks and improve outcomes for children in their care.Provides recommendations and executes solutions in Performance Quality Improvement meetings to ensure outcomes are achieved.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Serves as a liaison to monitor and assure response to all client-reported concerns and complaints relating to services provided by Belong or the Provider Network.In collaboration with the Finance Department, reviews financial records to ensure accurate billing.Create and produce reports reflecting the performance measures of provider network; identify trends and make recommendations for improvements.Collaborate with Training Department to conduct trainings based on areas of expertise that can benefit Network providers, Belong employees, or SJRC Texas employees.Adheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.Performs other related duties as assigned.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university in Social Services, Accounting, Business Management, or related field. Experience and education years may be combined to meet education requirement.3+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts3+ years’ experiencePreferred:Master’s Degree from an accredited college or university in Accounting, Business Management, or related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTSPhysical DemandsBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Visual and Cognitive DemandsCommunicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Environmental DemandsPosition is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Work EnvironmentSettings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible HazardsPossible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPSSupervised by: Quality Assurance and Contracts SupervisorSupervises: N/A
Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTYThe Quality Assurance & Contract Supervisor is responsible for ensuring compliance with all processes, regulations, and minimum standards as outlined in the Provider contract. The Quality Assurance & Contract Supervisor will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. The Quality Assurance & Contract Supervisor will identify, assess, and make recommendations that will manage and mitigate SJRC Belong Network Providers risk using Belong Joint Monitoring Process, Providers Manual, accrediting and standard setting bodies such as Council on Accreditation and state licensing and contracts. The Quality Assurance & Contract Supervisor will support SJRC Belong Network Providers in Quality Improvement Plans and Best Practice activities.ESSENTIAL DUTIES AND RESPONSIBILITIESCollaborates with the Vice President of Quality Assurance & Contracts and Network Providers to develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services and identify potential risks.Provides administrative expertise as required.Responsible for monitoring schedule oversite to ensure compliance to monitoring procedures.Responsible for Provider Access to DFPS maintained applications.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements. Drafts and delivers reports and presentations identifying, and explaining potential risks, and recommending solutions for Performance Quality Improvement.Maintains knowledge of existing and developing laws and regulations related to the organization’s industry; assesses and explains how new requirements may affect the organization in terms of risk exposure.Research best practices for residential childcare services.Measures performance outcomes established at the federal and state level in relation to Belong and its provider network.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Performs other duties as assigned.GENERAL EXPECTATIONSAdheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university. Experience and education years may be combines to meet education requirement.10+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts.10+ years’ experience MS.Preferred:Bachelor’s or Master’s Degree from an accredited college or university in Social Services or other related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTS AND INFORMATIONBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Communicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Position is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Settings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS
Supervised by: VP of Quality Assurance & Contracts Supervises: Quality Assurance & Contracts Specialists
Job DescriptionJob DescriptionThe candidate must reside within the following county(s) within Region 8: Bexar, Kerr, Bandera, Gillespie, Kendall, Comal, Guadalupe, Frio, La Salle, Atascosa, Wilson, Karnes, Victoria, De Witt, Lavaca, Calhoun, Jackson, Val Verde, Edwards, Real, Kinney, Uvalde, Medina, Maverick, Zavala and Dimmit County.PRIMARY FUNCTION/RESPONSIBILTYThe Quality Assurance & Contract Supervisor is responsible for ensuring compliance with all processes, regulations, and minimum standards as outlined in the Provider contract. The Quality Assurance & Contract Supervisor will collaborate with the network of providers under contract with Belong to review, monitor, and report performance on all aspects of substitute care. The Quality Assurance & Contract Supervisor will identify, assess, and make recommendations that will manage and mitigate SJRC Belong Network Providers risk using Belong Joint Monitoring Process, Providers Manual, accrediting and standard setting bodies such as Council on Accreditation and state licensing and contracts. The Quality Assurance & Contract Supervisor will support SJRC Belong Network Providers in Quality Improvement Plans and Best Practice activities.ESSENTIAL DUTIES AND RESPONSIBILITIESCollaborates with the Vice President of Quality Assurance & Contracts and Network Providers to develop qualitative indicators, outcomes and outputs that can be used by the Department to objectively measure the Provider’s performance and leverage those measures to improve services and identify potential risks.Provides administrative expertise as required.Responsible for monitoring schedule oversite to ensure compliance to monitoring procedures.Responsible for Provider Access to DFPS maintained applications.Reviews the results of quality assurance reviews and other outputs such as critical incident reports and grievances and appeals, to recommend and initiate system/process improvements. Drafts and delivers reports and presentations identifying, and explaining potential risks, and recommending solutions for Performance Quality Improvement.Maintains knowledge of existing and developing laws and regulations related to the organization’s industry; assesses and explains how new requirements may affect the organization in terms of risk exposure.Research best practices for residential childcare services.Measures performance outcomes established at the federal and state level in relation to Belong and its provider network.Reviews and analyzes cases, notes, deficiencies, and extracts data to be verified; collects performance data; identifies adverse trends; and determines compliance with service delivery standards, program requirements and policies/procedures.Maintains strong business relationships with provider network staff to facilitate collaboration and cooperation.Performs other duties as assigned.GENERAL EXPECTATIONSAdheres to all policies and procedures of the agency and its accrediting and standard setting bodies such as Council on Accreditation and state licensing.Maintains client confidentiality per Belong standards and all applicable codes of ethics.Learns, understands, and supports the Belong mission, purpose, and function.Carries out the Trauma Informed Care principles and practices for both internal and external stakeholders.Responsible for the environmental, cultural, safety, diversity issues and needs of the clients and others that enter the work area.Attends mandatory trainings as defined in positions training matrix.Attends continuing education as necessary to expand knowledge and maintain certifications or licenses.Uses outside professional collaboration and intra-agency teamwork appropriate to the agency.Skilled in organizing work in an environment with multiple challenges and priorities with minimal supervision.Avoid all conflicts of interest, real or perceived.QUALIFICATIONSRequired:Bachelor’s Degree from an accredited college or university. Experience and education years may be combines to meet education requirement.10+ years in Child Welfare, Data Analysis, Quality Assurance & Contracts.10+ years’ experience MS.Preferred:Bachelor’s or Master’s Degree from an accredited college or university in Social Services or other related field.Certifications/Licenses/Registrations:Valid Texas Driver’s License, good driving record, ability to provide own transportation and proof of current automobile insurance.PHYSICAL/MENTAL REQUIREMENTS AND INFORMATIONBody mobility to stoop, kneel, bend, reach, and walk (roll) short distances in order to operate equipment.Must be able to lift up to 15 pounds with assistance.Communicate both verbally and in writing.Give and receive verbal and written instructions (with or without hearing aids).Have fine vision, have sustained vision, and peripheral vision (with or without glasses).Position is assigned to the Quality Management Department.Minimum of 40 hours per week but may necessitate additional time in order to complete assigned work.Settings with varying moderate to high degrees of background noise.Light and ventilation found in typical setting.Campuses are smoke-free, except on permitted campuses in designated areas.Possible injury when lifting or moving if employee fails to use proper body mechanics, or if proper techniques are not used.
DESCRIPTION OF ORGANIZATIONAL RELATIONSHIP/REPORTING RELATIONSHIPS
Supervised by: VP of Quality Assurance & Contracts Supervises: Quality Assurance & Contracts Specialists
