Job DescriptionJob DescriptionSimply Eyes is a trusted local provider of high-quality eye care and eyewear in the Tulare community. We pride ourselves on personalized service, the latest lens technology, and helping every customer see clearly and look great. Join our friendly, team-oriented environment where your passion for people and eye care makes a real difference every day!
Job Summary
We are seeking a friendly, knowledgeable, and sales-oriented Optical Sales Associate to join our Optical team. In this role, you will help customers select, fit, and adjust eyewear (eyeglasses and contact lenses), interpret prescriptions, provide expert advice, and deliver exceptional customer service to drive sales and satisfaction. Anyone with a sales background is highly desired.
Key ResponsibilitiesGreet customers warmly and assist them in selecting frames, lenses, and coatings based on their prescription, lifestyle, budget, and style preferencesPerform accurate measurements (Pupillary distance, segment height, ocular center, frame adjustments, etc.) and ensure proper fit and comfortInterpret and verify prescriptions from optometrists/ophthalmologistsRecommend lens options (e.g., progressive, anti-reflective, blue-light, polarized, high-index) and explain insurance benefits clearlyProcess eyewear orders, including data entry, insurance verification/billing and ordering glasses/coordinating with labsFit, adjust, and repair eyeglasses; provide instructions on wear, care, and maintenanceHandle customer inquiries, returns, and follow-ups professionallyAchieve sales goals through consultative selling and building long-term customer relationshipsCollaborate with optometrist, staff, and management to ensure smooth operations and excellent patient experience
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