As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.
You’ll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.
If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment – and you're excited by the energy of the runway – this is the role for you.
RESPONSIBILITIES(Other duties may be assigned)
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation.Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience.Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations.Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.Follow emergency response procedures during critical events.Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.Create accurate records pertaining to time worked and activities and services performed.QUALIFICATIONS
Minimum Education and/or Experience:
High School Diploma or General Education Degree (GED). Minimum of 18 years of age.Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.Must be legally authorized to work in the jurisdiction of employment.Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel.Must possess a valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs.Must be able to exercise good judgment and follow directions/directives from supervisor/management.Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.
Additional knowledge and essential skills:
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.Task Management: Ability to successfully and timely complete Signature’s training programs.ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & Perks As an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.
You’ll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.
If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment – and you're excited by the energy of the runway – this is the role for you.
RESPONSIBILITIES(Other duties may be assigned)
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation.Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience.Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations.Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.Follow emergency response procedures during critical events.Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.Create accurate records pertaining to time worked and activities and services performed.QUALIFICATIONS
Minimum Education and/or Experience:
High School Diploma or General Education Degree (GED). Minimum of 18 years of age.Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.Must be legally authorized to work in the jurisdiction of employment.Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel.Must possess a valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs.Must be able to exercise good judgment and follow directions/directives from supervisor/management.Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.
Additional knowledge and essential skills:
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.Task Management: Ability to successfully and timely complete Signature’s training programs.ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & PerksAs an Airside Experience Specialist, you are the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care. In this dynamic role, you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels up.
You’ll operate ground service equipment and perform aircraft ground services while engaging guests with professionalism and a service-first mindset. This role requires schedule flexibility, including nights, weekends and holidays, and the ability to thrive in outdoor environments around active aircraft and in varying weather conditions.
If you enjoy creating memorable guest experiences in a fast-paced, luxury-driven environment – and you're excited by the energy of the runway – this is the role for you.
RESPONSIBILITIES(Other duties may be assigned)
Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met. Services include, but are not limited to, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation.Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times ensuring guests always receive an exceptional experience.Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations.Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.Follow emergency response procedures during critical events.Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.Create accurate records pertaining to time worked and activities and services performed.QUALIFICATIONS
Minimum Education and/or Experience:
High School Diploma or General Education Degree (GED). Minimum of 18 years of age.Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.Must be legally authorized to work in the jurisdiction of employment.Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel. Ability to pass a color vision test for purposes of inspecting aviation fuel.Must possess a valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs.Must be able to exercise good judgment and follow directions/directives from supervisor/management.Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field; or equivalent combination of education and experience and/or training.
Additional knowledge and essential skills:
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing.Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.Critical Thinking / Reasoning Ability: Ability to carry out multi-step instructions. Ability to deal with standardized situations with only occasional or no variables. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, learn necessary company software, and pass computer-based training modules.Task Management: Ability to successfully and timely complete Signature’s training programs.ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & PerksAs an Assistant General Manager, you are a vital member of the base leadership team, helping guide a cross-functional staff in delivering safe, seamless, and hospitality-driven service to guests, residents, and flight crews in a private aviation setting. Whether coordinating ramp operations, guest services, or team performance, your leadership ensures every aspect of the terminal runs smoothly.
In addition to overseeing daily functions, you’ll lead the private aviation terminal in the General Manager’s absence, upholding Signature Aviation’s gold standard of service. You use expert knowledge of operational procedures to ensure an efficient and elevated guest experience, while also modeling a hands-on, approachable leadership style that motivates your team.
This role requires flexibility, with scheduling that may include nights, holidays, and weekends. You must also be comfortable working in indoor and outdoor environments, near active aircraft and ground service equipment, and in varying weather conditions.
If you're passionate about both operational excellence and creating exceptional guest experiences, this leadership role offers the opportunity to drive meaningful impact every day.
RESPONSIBILITIES(Other duties may be assigned)
Oversee all business functions of the PAT including proper delivery of services, equipment and maintenance, condition of facilities, and staffing. Collaborate with General Manager in maintaining existing business and developing new business.Responsible for compliance with all rules, regulations, and policies as issued by the company and local, state, federal, and airport authorities.Act as company liaison in matters related to the airport community. Manage and direct activities of subordinate leaders and team members at the location. This includes scheduling, coordinating and assigning duties to qualified team members, conducting shift and team member meetings and managing special events.Perform tasks such as time and attendance administration and processing of new team members.Lead a team conducting base operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.Manage the performance of team members to ensure technical accuracy, demeanor, and adherence to company policies and procedures. Correct performance deficiencies and administer corrective action as needed.Interview, onboard, train, and manage team members ensuring their engagement and development.Ensure all airline-required training is administered and completed by team members.Serve as a resource on guest service matters and as an escalation point for guest inquiries. Provide onsite business development support and relationship management with residents.Maintain a working knowledge of Signature’s facilities, services, website, surrounding areas, and other information commonly asked about by guests.Collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the PAT, other Company departments, and external parties.Perform ramp operations as needed to ensure service needs are met for our guests, clients, vendors, and aircraft crew. Ensure team members are proactively preparing for arriving/departing aircraft, identify and perform open job tasks, and immediately correct observed safety concerns to all stakeholders. Conduct safety observations and document accordingly.Assist and/or manage any regulatory compliance, audits, and/or reporting for airport or government parties if requested.Manage inventory of base supplies, uniforms, and equipment in compliance with procurement and expensing procedures.Maintain security of premises to include monitoring street-side, parking lots, terminal, hangars, and AOA. Oversight of GSE and facility maintenance operations.Maintain safe, clean, and secure ramps and operations.Conduct accident investigations to determine root causes, including all reporting involved with the incident.Administration of Health, Safety, Security, and Environmental (HSSE) software.Oversee fuel quality control activities.Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company’s reputation if the work continues. Follow emergency response procedures during critical events.Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both the Company and the airport.Maintain accurate records pertaining to time worked by team members, activities and services performed. May be responsible for payroll oversight and compliance.QUALIFICATIONSMinimum Education and/or Experience:
Bachelor’s Degree from a four-year college or university or three (3) to five (5) years related experience and/or training; or equivalent combination of education and experience. One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required. One (1) to two (2) years of experience in managing a team is required.Trained and approved to perform required certifications (e.g., towing, deicing) as required by base-specific operations is preferred. Ability to become approved is required. Consideration will also be given to external candidates with experience in these areas.Minimum of 18 years of age.Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel.Ability to pass a color vision test for purposes of inspecting aviation fuel.Must be legally authorized to work in the jurisdiction of employment.Must possess a valid state driver’s license. Certain PATs require a commercial driver’s license (CDL) as dictated by local regulations and business needs.Additional essential knowledge and skills:
Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, administer corrective action, and motivate others.Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence.Financial Skills: Basic knowledge of operation budget and P&L and an understanding of how margin, revenue, and cost impact the business. Ability to enact responsible changes to base processes to maximize financial performance.Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries.Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars.Critical Thinking / Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule format.Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for consistent effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting.Computer Skills: Ability to use a computer, including pass computer-based training modules. Proficient in Microsoft Office suite (Word, Excel, PowerPoint and Outlook) and ability to learn company software. Task Management: Excellent time/project management and organizational skills. Ability to successfully and timely complete Signature’s training programs.ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & PerksPersons employed as a GSE Mechanic is expected to:
Inspect and maintain ground support equipment used in operations.Troubleshoot, repair and/or overhaul ground support equipment.Check and service ground support equipment with fuel, water, oil and hydraulic fluid.Diagnose problems using test equipment and applicable manuals.Build and assemble machines or mechanical components according to requirements.Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues.Conduct repairs aiming for maximum reliability.Perform thorough maintenance on machinery, equipment and systems.Clean and apply lubricants to machinery components.Replenish fluids and components of engines and machinery.Provide consultation on correct maintenance and preventative measures to machine or vehicle users.Keep logs of work and report on issuesCompletion of GSE paperwork as required.Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert).
RESPONSIBILITIESThe following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
Frequently lift and/or move up to 75 pounds.Read, write and fluently speak and understand the English language.Ability to read and comprehend instructions, short correspondence and memos.Write routine business correspondence.Effectively present information in one-on-one and small group situations to customers, clients, supervisor and employees.Deal with problems involving several concrete variables in standardized situations.Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.Excellent knowledge of machinery and hydraulic, electrical and other systems and their componentsAptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers)Ability to follow established procedures and practices and read instruction, blueprints etc.A strong commitment to all health and safety guidelinesVery good communication skillsA problem-solving abilityVery good physical strength and stamina QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
High School diploma or GED plus one (1) year experience and/or equivalent combination of education and experienceMinimum of 18 years of ageAbility to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies.Must be legally authorized to work in the country of employment.Prior GSE or heavy equipment experience preferred.Must have your own tools.Must possess valid driver’s license.Certification from a vocational school or completion of apprenticeship is a definite plus.Valid certification (ASE) preferred.Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status.
ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & PerksPersons employed as a GSE Mechanic is expected to:
Inspect and maintain ground support equipment used in operations.Troubleshoot, repair and/or overhaul ground support equipment.Check and service ground support equipment with fuel, water, oil and hydraulic fluid.Diagnose problems using test equipment and applicable manuals.Build and assemble machines or mechanical components according to requirements.Inspect machines, engines, transmissions etc. and run diagnostic tests to discover functionality issues.Conduct repairs aiming for maximum reliability.Perform thorough maintenance on machinery, equipment and systems.Clean and apply lubricants to machinery components.Replenish fluids and components of engines and machinery.Provide consultation on correct maintenance and preventative measures to machine or vehicle users.Keep logs of work and report on issuesCompletion of GSE paperwork as required.Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert).
RESPONSIBILITIESThe following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
Frequently lift and/or move up to 75 pounds.Read, write and fluently speak and understand the English language.Ability to read and comprehend instructions, short correspondence and memos.Write routine business correspondence.Effectively present information in one-on-one and small group situations to customers, clients, supervisor and employees.Deal with problems involving several concrete variables in standardized situations.Apply common sense understanding to carry out detailed but uninvolved written or oral instructions.Add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals.Excellent knowledge of machinery and hydraulic, electrical and other systems and their componentsAptitude in using various hand tools (screwdrivers, hammers etc.) and precision measurement tools (e.g. calipers)Ability to follow established procedures and practices and read instruction, blueprints etc.A strong commitment to all health and safety guidelinesVery good communication skillsA problem-solving abilityVery good physical strength and stamina QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
High School diploma or GED plus one (1) year experience and/or equivalent combination of education and experienceMinimum of 18 years of ageAbility to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies.Must be legally authorized to work in the country of employment.Prior GSE or heavy equipment experience preferred.Must have your own tools.Must possess valid driver’s license.Certification from a vocational school or completion of apprenticeship is a definite plus.Valid certification (ASE) preferred.Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status.
ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & PerksAs an Airside Experience Leader, you guide and support the Airside Experience team, ensuring services for aircraft, crew, cargo, and guests are delivered with precision, safety, and exceptional care. You are not only a hands-on contributor; you’re also a hospitality-focused leader, helping your team create seamless and welcoming experiences for every guest in our facilities.
You’ll provide oversight of airside operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience Specialists or Associates. With a strong understanding of company policies and a proactive approach, you lead your team to maintain operational excellence while keeping guest satisfaction front and center.
This role requires a flexible schedule, including evenings, weekends, and holidays, and the ability to work in outdoor environments near active aircraft and equipment. If you’re passionate about safety, service, and leading with professionalism in a dynamic setting, this is a powerful next step in your hospitality career.
RESPONSIBILITIES(Other duties may be assigned)
Monitor the performance of Airside Experience Specialists and/or Associates to ensure technical accuracy, demeanor, and adherence to Company policies and procedures. Correct performance as needed and alert management to any ongoing concerns.Coordinate, assign duties, and provide shift supervision to qualified Airside Experience Specialists and/or Associates on shift.Provide on-the-job training and assistance to Airside Experience Specialists and/or Associates.Serve as a resource on all guest service matters and as an escalation point for guest inquiries. Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are always met. Services include, but not limited to, cargo service operations, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders.Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, and other freight handling equipment.Load and unload luggage and other cargo into/out of aircraft and from/into the private aviation terminal (PAT), guest vehicles, or other modes of transportation.Provide professional and friendly guest service while showing a positive and helpful attitude to everyone at all times ensuring our guests always receive an exceptional experience.Offer safe, convenient, and courteous transportation when driving shuttle vehicle with guests, luggage and cargo. Maintain safe, clean, and secure ramps and operations.Fuel handling, including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation.Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.Stop work when an unsafe condition or act is likely to cause harm to people, the environment, our assets, or to our reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition.Abide by emergency response procedures when/if critical events occur.Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.Create accurate records pertaining to time worked and activities and services performed.QUALIFICATIONSMinimum Education and/or Experience:
High School Diploma or General Education Degree (GED). One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required.Trained and signed off to perform specialty responsibilities (e.g. oil and oxygen service for aircraft) and other required certifications (e.g. towing, deicing) as required by base specific operations. Minimum of 18 years of age.Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.Must be legally authorized to work in the jurisdiction of employment.Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel.Ability to pass a color vision test for purposes of inspecting aviation fuel.Must possess a valid state driver’s license. In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs.Must be able to exercise good judgment and follow directions/directives from supervisor/management.
Additional essential knowledge and essential skills:
Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Leadership Skills: Ability to assign tasks wisely, provide feedback to improve performance, and motivate others.Language Skills: Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence.Math Skills: Ability to perform simple arithmetic (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).Communication Skills: Able to use telephone, fax, two-way radio, email, and text messaging to contact guests, crew members, team members, or emergency personnel. Ability to speak effectively before groups of guests or team members and present information and respond to inquiries.Physical Ability: Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars. Must be able to perform various functions safely and efficiently (e.g., fueling, de-icing) from elevated heights.Critical Thinking / Reasoning Ability: Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment.Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. Computer Skills: Ability to use a computer and email, including pass computer-based training modules, and ability to learn company software.Task Management: Ability to successfully and timely complete Signature’s training programs.ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & PerksPersons employed as an A&P Mechanic is expected to:
Tech 1 airframe and powerplant technician generally inspects, repairs, overhauls, upgrades and cleans aircraft. A&P’s also provide for the general and routine maintenance and do so in accordance with all Federal Aviation Administration regulations, all aircraft manufacturer's recommendation and all company policies and procedures. Additionally, A&P Technicians are required to maintain detailed records concerning all work conducted, inspections performed, conditions found, and safety compliance.
Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert).
RESPONSIBILITIESThe following are essential to the job, in addition to those listed above and on the chart in this description. Certain functions may be performed in varying weather and environmental conditions, such as precipitation, extreme temperatures, jet engine fumes, dust, and noise. The tasks are performed inside and outside near stationary and moving aircraft (including spinning propellers and engines).
Read and interpret technical data.Make required work order entries for discrepancies and corrective actions.Mechanical ability to execute per technical data.Parts identification, read and interpret IPC.Remove and install aircraft panels.Basic operational and functional checksProvide nitrogen and oxygen servicing.Supervisor Responsibilities:
NoneQUALIFICATIONSTo qualify for this position, applicants and those in the roles must have:
Minimum Education and/or Experience:
Associate degree or equivalent from two-year college or technical school and zero to two years related experience and/or training; or equivalent combination of education and experience.Airframe and powerplant licenseLanguage Skills:
Ability to read and comprehend documents such as safety rules, operating instructions and procedure manuals. Ability to write simple correspondence and routine reports. Ability to effectively present information in one-on-one and small groups of customers and other employees of the organization.Additional Requirements:
Minimum of 18 years of ageAbility to pass background checks (criminal and motor vehicle), drug tests, receive and maintain issuance of an airport security badge, and be insurable by the company's insurance policies.Must be legally authorized to work in the country of employment.Must have the upmost morals and ethics. Performing aircraft maintenance is a highly demanding profession, requiring constant focus and attention to detail. People’s lives and livelihoods depend on it.Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
ABOUT USWith more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
Our Benefits:
Medical/prescription drug, dental, and vision InsuranceHealth Savings AccountFlexible Spending AccountsLife InsuranceDisability Insurance401(k)Critical Illness, Hospital Indemnity and Accident InsuranceIdentity Theft and Legal ServicesPaid time offPaid Maternity LeaveTuition reimbursement Training and DevelopmentEmployee Assistance Program (EAP) & Perks