Job Purpose:
The Director of Marketing Communications is responsible for helping grow and manage SFH awareness, social engagement, and giving across marketing channels. Acting as a brand champion, this role includes writing, developing, and coordinating direct mail, advertising, marketing literature, website content, social media and video production, as well as public relations responsibilities. This role also oversees vendors, such as advertising agencies, web developers, printers, content writers, and more.
The ideal candidate will be a strategic and dynamic storyteller who understands digital and social metrics. They will be a proven self-starter comfortable working independently and with the Siena Francis House team to innovate and drive results. The candidate will possess strong aesthetic instincts for digital layouts and publishing, an exceptional eye for detail, and a mastery of major social media platforms’ tools.
In this role, the individual will be responsible for leading all marketing and communications efforts without a dedicated in-house team. The ideal candidate must be hands-on, with the ability and willingness to take on content development, graphic design, and other marketing tasks directly. Additionally, the individual should be comfortable collaborating with and managing external marketing agencies to achieve the annual marketing plan.
This full-time position reports to the Chief Advancement Officer and is located on our campus at 1401 N. 18th St. The schedule will be 40 hours per week, Monday through Friday, with occasional evenings and/or weekends.
Essential job Duties:
Develop and execute a strategic marketing plan that aligns with the organization’s mission and goals; identify new marketing opportunities and potential partnerships.Manage marketing activities within annual budget. Assist in the development of the annual marketing budget, aligning strategies with budget. Create, deliver, edit, and optimize all marketing materials.Ensure that messages are supportive of and consistent with the organization’s brand, overall mission and annual plan. Create thoughtful, educational content to ensure current and prospective donors are informed and engaged with our work.Enhance stewardship of donor communications by creating digital follow-up content andcampaigns for donors.
Identify and execute digital opportunities to inspire our community to fundraise for and partner with the Siena Francis House.Develop toolkits that empower constituents to fundraise digitally for events and other identified appeals/campaigns.Develop and implement a social media marketing campaign to promote the organization and increase participation; deliver content via LinkedIn, Twitter, Facebook, Instagram and Google+. Create and deliver all digital and media for both internal and external communications. Coordinate and deliver email campaigns consistent with the direct mail annual plan. Coordinate the writing, design, development, and distribution of all direct mail, including managing relationships with content writers and fulfillment houses to ensure proper content focus and accuracy, as well as on-time delivery. Track media coverage and work to expand and build meaningful relationships with media partners.Act as a media liaison, serving as the main point of contact for all media, and addressing media requests.Write and disseminate all press releases, media alerts and informational documents.Prepare and create all event materials, including PowerPoints, invitations, nametags, materials, gift bags, registration lists, etc. Help maintain the Siena Francis House website by creating and updating content, collaborating withthe web developer when necessary.
Utilize assessment tools to analyze website performance and identify opportunities for improving the user experience.Create a social media content calendar and develop compelling campaigns that fuel audience and traffic growth.Work with various departments regarding marketing and communication needs and assist with developing specific communications, both internal and external.Manage ad campaigns and digital fundraising strategies.Oversee email lists, segmentation and content development.Analyze social media and email metrics, share results, and adjust strategies based on outcomes.Other duties as assigned.KNOWLEDGE, SKILLS AND ABILITIES
Demonstrated ability to increase/enhance brand awareness through effective graphic design.Able to work well in a team environment, handle multiple assignments and meet deadlines.Knowledge of best practices for writing and publishing on various social platforms (especially Facebook and Instagram).Must be a strong communicator, with excellent written, presentation, oral, and interpersonal skills, and the ability to manage time, deliverables, and deadlines.Must be a self-starter, facilitator and innovator of new marketing approaches, and public relations.Creative and strategic thinker with good judgment and ability to make independent decisions in a changing environment.Strong attention to detail, problem analysis and problem resolution skills at both a strategic and functional level. Software skills desired: Microsoft Office; ConstantContact, or similar email distribution service; Donor Perfect, or similar CRM platform.Applicant must hold a valid driver’s license to attend events, community presentations, meetings and similar functions.Available to attend occasional evening and weekend events and meetings.Empathy and compassion for people of all backgrounds and a desire to end homelessness; must be comfortable and skilled in working with culturally diverse staff and community; and must be considerate and respectful of all employees, volunteers, clients, donors and vendor partners.EDUCATION AND EXPERIENCE
Bachelor's degree is required in marketing, communications, journalism, or a related field.5+ years of related experience in marketing and communications is preferred.3+ years of related experience in non-profit agency operations is desirable.WORK ENVIRONMENT:
The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. The work environment is an office setting. The position regularly requires extensive use of close vision to read correspondence and prepare reports and other appropriate communications. Must be able to push, pull, lift, and carry fifteen pounds.
Purpose: Oversees the Volunteer Program which is designed to assist in the delivery of agency programs and services. The Volunteer Coordinator is responsible for developing, recruiting, training, expanding, coordinating, scheduling, overseeing, and documenting all volunteer related activities, community engagements, and events on and off campus.
Essential Functions:
Develops and implements goals/objectives for the volunteer program which reflect organizational values and mission.Manages the Volunteer Program CRM system, and trains others in its use.Conducts ongoing evaluation of programs and services delivered by volunteers, and implements improvements as appropriate.Responsible for Volunteer Program data collection and reporting, and shares reports with key SFH Staff.Assists Development Team and other agency staff with event planning and helps facilitate special events.Ensures compliance with volunteer data requirements of various funding organizations relating to management, tracking, and oversight of volunteers and visitors on our campus.Plans and implements formal and informal volunteer recognition activities to highlight the contributions of volunteers. Develops and maintains relationships with community organizations and groups, including schools, universities, other agencies, churches, and corporate entities.Facilitates distribution, collection and data input of shelter and meal satisfaction surveys.Leads volunteer onboarding and training. Assists and follows up with volunteers to improve their volunteer experience.Leads all volunteer communication efforts.Develops and updates systems and procedures for establishing volunteer program assignments, including position descriptions and schedules.Assesses needs and identifies opportunities for volunteers, in coordination with other staff, to enhance program/service delivery.Creates and maintains volunteer activity and scheduling calendars for all program areas.Collaborates and trains staff members to safely work with volunteers to create a positive environment for all.Facilitates on-site volunteer opportunities with individuals and groups.Promotes the volunteer program within the community to gain support of the program, as well as the agency.Represents organization at various off-site volunteer/organization events and speaking engagements.Creates and updates the volunteer agreement, and ensures volunteers affirm their consent with the same.Keep current on knowledge of current trends, resources and information related to volunteerism.Performs other related duties as assigned by supervisor.Education and Job Requirements:
Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.Three years of experience in volunteer program administration, or comparable experience.Excellent written, verbal, and interpersonal communication and interpersonal skills.Experience presenting to individuals and groups.The ability to work 40 hours per week, with possible extended working hours during any particular day – including working many Saturdays and Sundays.Event planning experience preferred.Knowledge of the areas of substance abuse, mental health, and/or co-occurring disorders helpful.Ability to establish, build and maintain strong, positive working relationships with Development Team, other agency staff, diverse populations and various external publics.Ability to work independently, be organized and detail-oriented.Effective communicator with the ability to speak, listen and write in a clear and thorough manner using proper English, effective communication tools and effective techniques.Proficiency in Windows, Outlook/Email, internet, databased management, and Microsoft Word, Excel, and Power Point.Skill in analyzing and compiling data and preparing reports and presentations.WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is primarily an office setting with varying degrees of temperatures and noise levels. Position will also perform duties in the community such as coffee meetings and presentation to community groups and stakeholders.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Siena Francis House provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.
E-VERIFY:
Siena Francis House is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 15 pounds, and talk and hear. The employee is occasionally required to sit, and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.
JOB PURPOSE:
The incumbent will perform a variety of support tasks as the receptionist in the Shelter Program at the Siena Francis House. The Siena Francis House administrative specialist projects a positive first impression for anyone who calls or visits our shelter or campus by responding in a professional and supportive manner to inquiries, on the phone or face to face. The Administrative Specialist will connect guests, callers, community partners and other visitors to staff members who can assist them, providing accurate, complete information pertaining to our organization and services. This person will also provide administrative support to other areas or the organization as needed including providing coverage for leave, breaks to ensure operations. The hours of this position are 8:00 AM to 4:30 PM, Monday through Friday; some evenings and weekends may be required for special events.
ESSENTIAL JOB DUTIES (Knowledge, Skills, and Abilities)
Greet and determine guests’ and visitors’ needs in a professional manner, while monitoring and maintaining security awareness.Answer telephone, screen and direct calls appropriately.Record and relay messages, as needed.Provide organizational information to callers and visitors, while maintaining client confidentiality. Provide general clerical support, when needed.Provide assistance to guests who are seeking to meet with shelter staff, Case Manager or other staff. Maintain a secure environment where guests are escorted at all times in the building by contacting appropriate parties to escort. Oversee all activities of the front desk in the shelter. Route calls from foundations or funders, media calls, and other calls from the community to the appropriate department or individual. Organize and maintain logs and contact data, as required.Communicate verbally, electronically, and in writing with members of the community and with the entire Siena Francis House team.Work collaboratively with staff, administration, and clients to advance the Siena Francis House mission in a positive, professional manner.Perform clerical tasks for the shelter including data entry, tracking management, preparing meeting agendas and minutes, managing resource files and ensuring copies are available for common forms.JOB REQUIREMENTS
Excellent communication and interpersonal skills. Pleasant and professional manner of speaking, proficient in the English language – proficiency in Spanish a plus. Good writing skills using emails, completing incident reports, and note-taking for meetings. Effective and professional use of e-mail and internet tools, as needed.Working knowledge of computers and basic knowledge of Microsoft Office (Word, Excel, Outlook, and Publisher). Ability to create and interpret information in spreadsheets using tools such as Microsoft ExcelDemonstrate an appreciation of diversity and cultural sensitivity in a workplace setting.Able to relate to and communicate with at-risk adults from various socio-economic and ethnic backgrounds.Excellent team partner, positive attitude; energetic; dedicated to helping the homeless.Ability to manage and coordinate multiple tasks by organizing work processes and resources to maximize efficiency.Excellent attendance and dependability.Ability to maintain confidentiality of informationAbility to type 30 words per minute.Other duties as assigned.EDUCATION AND EXPERIENCE REQUIREMENTS
High School Diploma or GED required. Two years of previous work experience performed with similar responsibilities.Ability to work with Microsoft office products. Excellent communication and interpersonal skills.Ability to relate to, and to work and communicate with at-risk adults from various socio-economic and ethnic backgrounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is an office setting with varying degrees of temperatures and noise levels.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Siena Francis House provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.
E-VERIFY:
Siena Francis House is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 20 pounds, and talk and hear. The employee is occasionally required to sit, and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.
Read LessMiracles
JOB PURPOSE:
This position is responsible for the provision of chemical dependency treatment to men and women in the Siena Francis Miracles Treatment Program. This position serves under the direction of the Program Manager and includes conducting individual and group therapeutic sessions, lectures, clinical reviews and treatment team staffing’s.
ESSENTIAL JOB DUTIES:
Knowledge of addiction and provides individual and group counseling to men and women in the Miracles Treatment ProgramUtilize a strength based and trauma-informed approach to work collaboratively with clients and other treatment team members to help support clients in their treatment and recoveryMonitor client’s access and involvement with treatment and other programming to help address barriers to treatment and recoveryComplete documentation and maintain quality, up-to-date clinical records; enter necessary information into Homeless Management Information System (HMIS)Conducts chemical dependency assessments and evaluationsConducts lectures and leads classroom discussions Collect information from collateral resources to aid in determining need for treatment and servicesAssists in the implementation of policy and procedures of the Miracles Treatment ProgramAssists in the collection of usable information in order to apply and sustain grant fundingRemain in compliance with internal and external policies, procedures, regulations and city, state and federal standardsComply with the State of Nebraska Licensing standardsParticipate in all assigned meetings, staff development and training as requiredConsult with Program manager as neededEDUCATION AND EXPERIENCE REQUIREMENTS:
Minimum requirement is an Associate’s Degree in social work, psychology, counseling or related field; Bachelor’s Degree preferredNebraska Licensed Alcohol and Drug Counselor (LADC) or Nebraska Licensed Mental Health Practitioner (LMHP) or Licensed Independent Mental Health Practitioner (LIMHP)Experience working in the areas of substance abuseAbility to implement treatment and educational programsAbility to incorporate diversity and culturally sensitivity to programsExcellent communication and interpersonal skillsBasic working knowledge of Windows (MSWord, Excel and publisher). Good working knowledge of e-mail and InternetPositive attitude; energetic; dedicated to helping the homeless and/or chemically dependentWORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is an office setting with varying degrees of temperatures and noise levels. This position may require extended work hours, frequent time constraints, and shifting priorities, that may contribute to physical and mental stress.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Siena Francis House provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.
E-VERIFY:
Siena Francis House is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 10 pounds, and talk and hear. The employee is occasionally required to sit, and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.
Read LessJOB PURPOSE:
The Case Manager provides screening, assessment, service, planning, advocacy and ongoing case management for homeless individuals staying in shelter. The Case Manager helps individuals establish and work on short term goals to help them stabilize their lives and move toward securing stable housing. Provide support services such as: information and referral, goal setting, problem solving and linkages to any needed wrap around services. As needed, the case manager will provide specialized emergency services for the housing program, centering on rent, utility assistance and other funding as available.
ESSENTIAL JOB DUTIES
Performs case management for clients of the Siena Francis House shelter and helps coordinate the provision of services provided by others. Work with assigned clients to develop and assess progress on goal plans according to individual goals and objectives.Ensure that client interactions are person-centered, goal-focused and reflect each client’s goal plan.Maintain contact with all clients on a scheduled basis, appropriate to their particular status and needs.Provides intensive case management services for homeless clients to include linkage to medical, physical, emotional, psychosocial, financial assistance, and housing needs.Provide direct assistance to homeless men and women including, but not limited to, intake, assessment, service planning, transportation, referral, food, shelter, and clothing. Implements agency policy and procedures to effectively serve homeless men and women.Assist in the collection of usable information for reporting purposes and in order to apply for grant funds, including recording services provided.Maintains appropriate records. Make referrals and to supportive services in the community and coordinates activities with other agencies such as Charles Drew Health Center, Visiting Nurse Association, and Community Alliance. Support client in navigating obtaining community services. Participate in applicable meetings, trainings, conferences, etc. as required both internally and externally.Follow MACCH COC workflows and training guidelines and ensure compliance with data standards and record-keeping as required by internal and external stakeholdersDocument all client interaction and maintain accurate paperwork/reports. Perform annual re-certifications and inspections for each client and accurately update files as necessary.Attend regular case management meetings and other specified meetings/trainings as required. Communicate effectively in oral and written forms with clients, their families, and their significant others, coworkers, supervisors, other service agencies and the community remain culturally sensitive and respectful in all client and staff interactions.Adhere to all client confidentiality requirements & standards.Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standardsPerform other duties as assigned.JOB REQUIREMENTS:
Strong case management skills, Knowledge of issues surrounding homelessness, including mental illness, domestic violence, chemical addictions, criminal behavior, and dysfunctional thinking.Must have the ability to react quickly and calmly in an emergency and recognize symptoms of common mental and physical illness and make appropriate referrals for treatment.Possess knowledge of local community agencies, programs and available client resources. Ability to work with diverse populations and all levels of people within the workplace. Strong verbal, written, and interpersonal skills.Ability to work independently in a fast-paced environment and be organized with extreme attention to detail. Continued development of resiliency skills and practice.Maintains an updated system of information related to available services and programs.EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor’s Degree in social work, sociology, psychology or related field is required; experience working in the areas of case management and provision of support services necessary.In lieu of degree, will consider a combination of education, training, and experience. Spanish bilingual highly preferred.Excellent communication and interpersonal skills. Strong social services background. Commitment to the promotion of social and economic justice.Two years employment experience in social services and case management preferred.Good writing skills. Ability to incorporate diversity and culturally sensitivity into programs.Excellent communication and interpersonal skills. Commitment to the promotion of social and economic justice.Basic working knowledge of Windows (MSWord, Excel and publisher). Good working knowledge of e-mail and Internet,Positive attitude; energetic; dedicated to helping the homeless. WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is an office setting with varying degrees of temperatures and noise levels.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Siena Francis House provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.
E-VERIFY:
Siena Francis House is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 20 pounds, and talk and hear. The employee is occasionally required to sit, and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.
Read LessClinical Director – Miracles Program
Position Summary
The Clinical Director provides executive leadership and oversight for the Miracles Program, an 80-bed, state-licensed, Medicaid-approved, CARF-accredited residential substance use disorder treatment program. The Clinical Director is responsible for the overall quality, integrity, and effectiveness of all clinical services, ensuring treatment is person-centered, evidence-based, and consistent with the Miracles Program's philosophy of recovery through the Twelve Steps integrated with evidence-based clinical practices.
The Clinical Director provides strategic leadership for clinical operations, staff development, quality improvement, regulatory compliance, program outcomes, and program growth. This position ensures compliance with all applicable state and federal regulations, Medicaid requirements, CARF accreditation standards, and professional ethical guidelines while fostering a culture of clinical excellence, accountability, compassion, and continuous quality improvement. The Clinical Director also collaborates with organizational leadership and referral partners to support program development, maintain targeted program census levels, and promote timely access to services while ensuring the delivery of high-quality, person-centered care.
As the senior clinical leader for the Miracles Program, the Clinical Director provides supervision to the Program Director and all clinical staff and works collaboratively with agency leadership to advance the mission and strategic goals of Siena Francis House.
Essential Duties and Responsibilities
Clinical Leadership
Provide direct supervision, leadership, coaching, mentoring, and performance evaluation for the Program Director and all clinical staff.Serve as the senior clinical authority for the Miracles Program and maintain responsibility for all clinical decisions, standards of care, and clinical practices.Ensure all treatment services are delivered in accordance with applicable state and federal regulations, Medicaid requirements, CARF accreditation standards, professional ethical standards, and organizational policies.Promote a treatment environment that integrates the Twelve Steps with evidence-based, trauma-informed, and person-centered clinical practices.Ensure individualized assessment, treatment planning, clinical documentation, discharge planning, and continuing care services meet professional, regulatory, and organizational standards.Provide consultation and clinical guidance for complex client situations and support staff in ethical and effective clinical decision-making.Program Administration
Provide strategic direction and oversight for the Miracles Program while supervising the Program Director in the management of day-to-day operations.Collaborate with the Program Director to ensure effective coordination between clinical services, residential operations, admissions, case management, and other support services.Develop departmental goals, objectives, and performance measures that support the mission and strategic priorities of Siena Francis House.Evaluate program effectiveness through client outcomes, performance data, quality indicators, and continuous quality improvement initiatives.Identify opportunities for program enhancement and implement improvements that strengthen service delivery and address the needs of individuals served, including underserved populations.Assist in the development, implementation, and ongoing review of policies, procedures, and clinical protocols.Quality Assurance, Compliance, and Accreditation
Ensure ongoing compliance with Nebraska licensing requirements for substance use disorder treatment programs.Oversee compliance with Medicaid documentation, medical necessity, billing, and clinical record requirements.Lead the program's efforts to maintain CARF accreditation by ensuring compliance with accreditation standards and continuous quality improvement practices.Monitor the quality, completeness, and timeliness of clinical documentation.Develop, implement, and evaluate quality assurance and performance improvement initiatives that improve client care and program effectiveness.Monitor contracts, grants, and reporting requirements to ensure compliance with funding and regulatory expectations.Staff Leadership and Development
Recruit, hire, train, supervise, mentor, and evaluate clinical staff.Foster a culture of professionalism, accountability, collaboration, and continuous learning.Assist in the recruit of graduate-level clinical interns and maintain collaborative relationships with colleges and universities.Ensure clinical staff maintain required licensure, certifications, continuing education, and professional competencies.Collaboration and Community Relations
Collaborate with executive leadership and department managers to promote coordinated, integrated, and effective service delivery.Represent Siena Francis House and the Miracles Program with community partners, referral sources, regulatory agencies, funding organizations, donors, educational institutions, and professional organizations.Participate in organizational strategic planning and initiatives that support the continued growth and success of the agency.Other Responsibilities
Maintain confidentiality in accordance with HIPAA, 42 CFR Part 2, and all applicable federal and state laws.Participate in emergency response and crisis management activities as needed.Perform other duties as assigned.Required Knowledge, Skills, and Abilities
Demonstrated leadership in substance use disorder treatment and behavioral healthcare.Thorough knowledge of evidence-based practices, Twelve Step recovery principles, trauma-informed care, motivational interviewing, co-occurring disorders, and person-centered treatment.Knowledge of Nebraska licensing regulations, CARF accreditation standards, Medicaid requirements, behavioral healthcare documentation standards, and applicable federal and state regulations.Strong clinical judgment, ethical decision-making, and problem-solving abilities.Excellent leadership, supervisory, coaching, and staff development skills.Exceptional organizational, interpersonal, written, and verbal communication skills.Ability to manage multiple priorities in a dynamic treatment environment.Ability to evaluate program performance, analyze data, and implement continuous quality improvement initiatives.Ability to establish and maintain collaborative relationships with staff, community partners, referral sources, and regulatory agencies.Commitment to ethical practice, professional excellence, cultural humility, and compassionate care.Education and Experience
Master's degree in Counseling, Social Work, Psychology, Marriage and Family Therapy, or another closely related behavioral health field.Current Nebraska Independent Mental Health Practitioner (LIMHP) license required.Licensed Alcohol and Drug Counselor (LADC) credential or eligibility preferred.Minimum of five years of progressively responsible clinical experience in substance use disorder treatment.Minimum of three years of leadership or supervisory experience overseeing clinical staff and behavioral health programs.Experience in residential substance use disorder treatment preferred.Experience with Medicaid-funded behavioral health services preferred.Experience preparing for or maintaining accreditation strongly preferred.Demonstrated experience implementing evidence-based practices, leading quality improvement initiatives, and achieving positive client outcomes.Working Conditions
Primarily based in an office and residential treatment facility environment.Frequent interaction with individuals experiencing substance use disorders and co-occurring mental health conditions.Occasional evening and weekend work may be required.Must successfully complete pre-employment drug screening and criminal background investigation in accordance with agency policy.Valid driver's license, reliable transportation, and proof of automobile insurance required.Physical Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. Duties require sitting, standing, walking, speaking, hearing, using standard office equipment, and occasionally lifting up to 25 pounds.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is an office setting with varying degrees of temperatures and noise levels.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Siena Francis House provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.
E-VERIFY:
Siena Francis House is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 20 pounds, and talk and hear. The employee is occasionally required to sit, and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.
I have read, understand and can perform the essential functions of this job with or without reasonable accommodations? ☐ Yes ☐ No
If reasonable accommodation is sought, please identify the accommodation.
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The Siena/Francis House welcomes, shelters, and empowers individuals experiencing homelessness to navigate their own path to safe and appropriate housing. The Siena/Francis House provides low barrier emergency shelter to meet the immediate needs of individuals who are experiencing homelessness, and assists them in resolving their housing crisis.
