This role is eligible for Sign-On Bonus.
SHANTY CREEK RESORTSMission StatementShanty Creek Resorts is committed to delivering a distinctive “Up North” experience for every guest. Our friendly, caring team provides exceptional service and genuine hospitality. We believe that honest, long-lasting relationships—with our guests, employees, neighbors, and the surrounding environment—are essential to sustaining and growing our business.
POSITION SUMMARYGroup Sales Manager
The Group Sales Manager is responsible for proactively soliciting, developing, and managing group business within assigned market segments to drive room nights, revenue, and overall resort performance. This role focuses on building strong client relationships, identifying new business opportunities, and closing group sales that align with Shanty Creek Resorts’ accommodations, amenities, and service offerings.
Success in this position requires hands-on sales execution, strong attention to detail, and a consultative approach tailored to the unique needs of each group client.
ESSENTIAL DUTIES & RESPONSIBILITIESMaintain regular, proactive contact with all assigned and existing accounts within designated market segments.
Identify, research, and develop new group business through prospecting, correspondence, personal outreach, and telephone sales efforts.
Qualify and re-qualify new and existing accounts to ensure alignment with resort offerings and revenue objectives.
Meet or exceed weekly activity standards, including qualified sales calls, property tours, and/or outside sales calls, as established by the Director of Sales.
Develop and maintain a comprehensive working knowledge of all resort operations, including:
Food & Beverage
Guest Services
Conference Services
Reservations
to effectively promote the full Shanty Creek Resorts experience.
Conduct professional, thorough site inspections that clearly communicate the features, benefits, and value of the resort to prospective clients.
Achieve individual booking activity goals in alignment with departmental and organizational objectives.
Complete required weekly and monthly sales reports accurately and on time.
Monitor competitor pricing, services, and facilities; communicate relevant insights to the Director of Sales.
Adhere to all Shanty Creek Resorts sales policies, procedures, and selling techniques, with a focus on maximizing occupancy, Average Daily Rate (ADR), and overall revenue.
Accurately maintain client and booking data within the resort’s sales management system, including account setup, space blocking, reporting, and booking documentation.
Travel as necessary for sales calls, trade shows, site visits, and industry events.
Collaborate closely with the Marketing team to support promotional initiatives and strengthen the resort’s brand image and unique market position.
Perform other duties as assigned.
PERFORMANCE ACCOUNTABILITYThe Group Sales Manager is assigned specific market segments and is accountable for achieving established quarterly and annual goals, including:
Room revenue
Room nights
Average Daily Rate (ADR)
Goals are set by the Director of Sales in collaboration with the Vice President of Sales & Marketing.
GUEST SERVICE & PROFESSIONAL CONDUCTPersonal and professional accountability is a core expectation at Shanty Creek Resorts. All employees are responsible for upholding resort policies, standards, and service expectations while delivering exceptional guest experiences.
Employees in this role must:
Consistently meet personal appearance and uniform standards as outlined in the Shanty Creek Resorts Employee Handbook.
Utilize all provided tools and resources to ensure timely, accurate, and professional service.
Conduct themselves in a courteous, professional manner in all interactions with guests, coworkers, vendors, and partners.
Recognize that this role involves significant guest contact and decision-making that directly impacts the experience of group clients; strict adherence to service standards is essential.
PROFESSIONAL EXPERIENCE, EDUCATION & SKILLSExperienceMinimum of 2–4 years of professional sales experience, preferably within a hospitality, hotel, or resort environment.
EducationAssociate’s Degree in Sales, Hospitality, Business, or a related field required.
Required Skills & AbilitiesValid driver’s license with the ability to travel frequently.
Strong verbal and written communication skills.
Proficiency in typing (minimum 45 words per minute).
Strong working knowledge of Microsoft Word and Excel.
Strong organizational skills with the ability to manage multiple accounts and priorities effectively.
WORKING CONDITIONS & ENVIRONMENTThis position is primarily based indoors, with occasional outdoor exposure.
Frequent out-of-town, business-related travel is required.
The physical demands and work environment described are representative of those required to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Shanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly, caring staff welcomes guests with exceptional service and genuine hospitality.
We believe honest, long-lasting relationships with our guests, employees, neighbors, and the surrounding environment allow us to continue growing our business.
About the RoleThe Exterior Trades Technician supports the maintenance, repair, improvement, and overall condition of Shanty Creek Resorts’ outdoor structures, exterior facilities, and property features.
This hands-on position performs a wide variety of skilled and general trade work, including masonry, painting, staining, carpentry, exterior repairs, construction projects, and seasonal property improvements.
This position is separate from the resort’s Maintenance Technician roles, which primarily support mechanical systems such as HVAC, electrical equipment, and pool operations. It is also separate from the Grounds Technician role, which focuses primarily on landscaping, flowers, and grounds care.
Working under the direction of resort leadership, the Exterior Trades Technician helps ensure exterior structures and outdoor areas are safe, attractive, functional, and ready for guests and employees throughout the year.
This is an excellent opportunity for someone who enjoys working outdoors, takes pride in completing quality work, and is comfortable performing a variety of physical construction, repair, and skilled-trade tasks.
Minimum QualificationsHigh school diploma or equivalent.
Previous experience in construction, exterior maintenance, facilities maintenance, masonry, carpentry, painting, or a related field.
Basic experience using hand tools, power tools, and outdoor work equipment.
Ability and willingness to work outdoors in varying weather conditions.
Ability to follow instructions and complete assignments independently or as part of a team.
Valid driver’s license with an acceptable driving record.
Reliable attendance and punctuality.
Ability to safely lift, carry, push, or pull up to 75 pounds.
Ability to stand, walk, bend, kneel, climb, reach, and perform physical work for extended periods.
Preferred QualificationsExperience with general masonry, concrete, block, stone, or mortar repair.
Experience with basic carpentry and woodworking.
Experience with exterior painting, staining, sealing, and surface preparation.
Experience completing exterior building and structural repairs.
Experience operating utility vehicles, power tools, pressure washers, and construction equipment.
Previous experience working in a resort, construction, property management, or facilities environment.
Position Duties and ResponsibilitiesExterior Construction and RepairsPerform general repairs and improvements to resort buildings, outdoor structures, walkways, patios, fences, signs, railings, decks, steps, and other exterior areas.
Complete basic carpentry projects, including repairing or replacing boards, trim, fencing, steps, railings, and other wooden structures.
Build or assist with the construction of small exterior structures and property improvements.
Identify damaged, deteriorated, or unsafe exterior areas and report concerns to the appropriate supervisor.
Assist with exterior renovation, construction, improvement, and preventive-maintenance projects.
Maintain active work areas in a clean, organized, and safe condition.
Masonry and Concrete WorkPerform minor concrete, block, stone, brick, and mortar repairs.
Repair cracks, damaged surfaces, joints, steps, walls, walkways, patios, and other masonry features.
Prepare work areas and materials for masonry and concrete projects.
Mix, place, finish, patch, and repair concrete or mortar as assigned.
Assist with larger masonry, concrete, and exterior construction projects.
Painting and Surface FinishingPrepare exterior surfaces through cleaning, scraping, sanding, pressure washing, patching, and priming.
Paint, stain, seal, and weatherproof exterior walls, trim, decks, fences, railings, signs, and structures.
Apply coatings and finishes according to manufacturer instructions and resort standards.
Protect surrounding areas and maintain clean, organized painting workspaces.
Inspect completed work and complete touch-ups as needed.
Seasonal Property ProjectsAssist with spring and fall property preparation and seasonal transitions.
Support snow and ice removal from exterior work areas, entrances, steps, and walkways as needed.
Install and remove seasonal signs, barriers, furniture, decorations, structures, and outdoor equipment.
Help prepare resort facilities for special events, golf operations, winter operations, and periods of increased guest activity.
Respond to weather-related property damage and exterior repair needs.
Tools and EquipmentSafely operate hand tools, power tools, utility vehicles, pressure washers, saws, drills, grinders, sanders, and other trade equipment.
Inspect tools and equipment before use and report damage or maintenance concerns.
Complete basic cleaning and routine care of tools and equipment.
Follow manufacturer instructions and established safety procedures.
Properly store tools, supplies, materials, and equipment after use.
Maintain organized storage and inventory areas for trade materials and supplies.
Safety and Team SupportFollow all resort safety practices, departmental procedures, and applicable regulations.
Use required personal protective equipment for assigned tasks.
Place signs, cones, barriers, or other warnings around active work areas when necessary.
Maintain awareness of guests and employees when completing work in occupied or public areas.
Communicate professionally with guests, employees, contractors, and resort leadership.
Assist other resort departments with exterior repair and property-improvement projects as needed.
Perform other duties and responsibilities as assigned.
Skills and AbilitiesGeneral construction and skilled-trade aptitude.
Basic knowledge of carpentry, masonry, painting, surface preparation, and exterior repairs.
Ability to safely use hand tools, power tools, and outdoor equipment.
Ability to measure, cut, assemble, install, repair, and finish a variety of materials.
Ability to identify repair needs and recommend practical solutions.
Strong attention to detail and pride in workmanship.
Ability to organize work and manage multiple assignments.
Ability to work independently with limited supervision.
Ability to work effectively as part of a team.
Strong communication and problem-solving skills.
Willingness to learn new construction, repair, and trade skills.
Positive attitude and commitment to maintaining a safe and attractive resort environment.
Work EnvironmentThis position works primarily outdoors and may be exposed to heat, cold, rain, snow, wind, uneven terrain, dust, dirt, noise, paint, construction materials, and other outdoor or job-site conditions.
The successful candidate must enjoy working outside and be willing to perform physically demanding work throughout the year. Work schedules may include weekends, holidays, early mornings, or extended hours depending on weather, projects, seasonal operations, and resort needs.
Read LessShanty Creek Resort is committed to providing our guests with a unique Up North experience. Our friendly, caring team welcomes guests with exceptional service and genuine hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and surrounding environment allow us to continue growing our business.
About the RoleThe Conference Setup Supervisor is responsible for coordinating and overseeing the preparation of conference, banquet, meeting, wedding, and special-event spaces throughout Shanty Creek Resort. This position schedules and supervises the conference setup team while working closely with Conference Services Coordinators and the Conference Services team to ensure event spaces are prepared accurately, safely, and on time.
The Conference Setup Supervisor assists with event diagrams, banquet event orders, audiovisual billing, room cleanliness, and the organization and maintenance of conference décor, equipment, and specialty items. This is a Conference Services position that reports directly to the Director of Conference Services.
Success in this role requires strong organization, attention to detail, communication skills, and the ability to manage multiple events and changing priorities.
Minimum QualificationsHigh school diploma or equivalent.Previous experience in hospitality, banquets, conference services, event operations, or a supervisory role.Ability to read and follow banquet event orders, room diagrams, and event instructions.Strong organizational and time-management skills.Basic computer and data-entry skills.Ability to communicate professionally with employees, managers, vendors, and guests.Ability to work independently and as part of a team.Ability to work a flexible schedule based on business and event needs, including evenings, weekends, and holidays.Preferred QualificationsPrevious experience supervising an event or banquet setup team.Experience working in a resort, hotel, conference center, or banquet environment.Familiarity with Maestro or similar property-management or event-billing software.Experience creating or reviewing event-room diagrams.Knowledge of audiovisual equipment and conference-room setup standards.Position Duties and ResponsibilitiesConference and Event OperationsSchedule, direct, and supervise conference and banquet setup employees.Assign daily work responsibilities based on the event schedule, banquet event orders, diagrams, and operational needs.Ensure conference rooms, banquet spaces, and meeting areas are set up accurately and completed within required timelines.Inspect completed event spaces to verify that tables, chairs, linens, audiovisual equipment, décor, and other requested items are positioned correctly.Coordinate room changes, last-minute requests, and event transitions with Conference Services Coordinators and Conference Services leadership.Assist employees with room setup, teardown, equipment movement, and event preparation as needed.Communicate staffing, equipment, maintenance, or scheduling concerns to the Director of Conference Services.Event Planning SupportCollaborate with Conference Services Coordinators in constructing and updating event-room diagrams.Assist with proofreading banquet event orders to identify errors, inconsistencies, or missing information.Review banquet event orders and diagrams with the setup team to ensure event requirements are clearly understood.Communicate questions or potential conflicts to the appropriate Conference Services Coordinator before the event.Support the coordination of audiovisual equipment, décor, specialty equipment, and event-related requests.Audiovisual Billing and Administrative SupportEnter audiovisual invoices and charges into Maestro for each applicable account.Verify that audiovisual services and equipment charges are accurately documented.Maintain organized records of audiovisual invoices and event-related charges.Notify the appropriate manager or Conference Services Coordinator of missing, incomplete, or inconsistent billing information.Assist with additional administrative duties related to conference and banquet operations as assigned.Conference Room Cleanliness and MaintenanceMonitor the cleanliness and overall condition of conference rooms, meeting spaces, storage areas, and event equipment.Ensure conference rooms are clean, organized, and guest-ready before each event.Contact Housekeeping, Maintenance, or other appropriate departments when cleaning, repairs, or additional upkeep are required.Identify and report damaged furniture, equipment, walls, flooring, lighting, or other facility concerns.Ensure event spaces are returned to an orderly condition following each function.Linen, Skirting, Décor, and Storage OrganizationMaintain the storage room where table skirting, linens, and related conference materials are stored.Ensure table skirting is clean, properly stored, and maintained in good condition.Arrange for table skirting and other event materials to be cleaned, repaired, or replaced when necessary.Maintain the organization and cleanliness of décor storage areas.Establish and maintain appropriate storage locations for décor, linens, specialty equipment, and event supplies.Monitor inventory levels and communicate replacement or purchasing needs to the Director of Conference Services.Ensure storage areas remain accessible, safe, and free from unnecessary clutter.Specialty Equipment and Wedding ItemsEnsure specialty event items, including wedding arches and decorative structures, are properly maintained and stored.Inspect specialty items before and after use for cleanliness, damage, or needed repairs.Coordinate necessary cleaning, repair, or maintenance of wedding arches, décor, and other specialty equipment.Ensure specialty items are transported, assembled, disassembled, and stored safely.Maintain an organized inventory of specialty event items and document their condition as needed.Team Supervision and SafetyTrain setup employees on event standards, room diagrams, equipment handling, storage procedures, and safety expectations.Provide direction, coaching, and ongoing support to conference setup employees.Monitor employee performance and communicate attendance, conduct, or performance concerns to the Director of Conference Services.Ensure employees follow safe lifting, equipment-handling, ladder-use, and room-setup procedures.Confirm that walkways, exits, fire equipment, and emergency-access areas remain clear during event preparation.Promote teamwork and professional communication among Conference Services, Banquets, Culinary, Housekeeping, Maintenance, and other resort departments.Complete accident, injury, equipment-damage, or safety documentation when required.Guest Service and ConductEvery employee is expected to follow Shanty Creek Resort policies, conduct standards, safety requirements, and uniform expectations. Employees are responsible for providing professional and courteous service when interacting with guests, vendors, meeting planners, and coworkers.
The Conference Setup Supervisor must respond to guest and event needs promptly, communicate concerns professionally, and help create a welcoming and well-organized experience for every conference, banquet, wedding, and special event.
Physical RequirementsAbility to stand and walk for extended periods.Ability to frequently bend, reach, push, pull, and carry event materials.Ability to lift and move tables, chairs, audiovisual equipment, décor, linens, and other event supplies.Ability to lift up to 50 pounds independently and heavier items with assistance or appropriate equipment.Ability to safely use carts, ladders, and event-setup equipment.Ability to work in conference rooms, banquet spaces, storage rooms, loading areas, and indoor or outdoor event locations.Work ScheduleThis position requires a flexible schedule based on conference, banquet, wedding, and resort business needs. Scheduled hours may include early mornings, evenings, weekends, holidays, and extended shifts during high-volume event periods.
Reporting RelationshipThe Conference Setup Supervisor is a member of the Conference Services department and reports directly to the Director of Conference Services.
Additional ResponsibilitiesThe Conference Setup Supervisor may be assigned additional duties, projects, or operational responsibilities as directed by the Director of Conference Services. These assignments may include supporting other Conference Services operations, assisting with resort events, responding to changing business needs, or completing other tasks reasonably related to the position.
This job description is intended to describe the primary duties and responsibilities of the position and is not an exhaustive list of all work that may be assigned.
Read LessIrrigation Technician – Legend
About Shanty Creek Resorts
Shanty Creek Resorts is committed to providing our guests with a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and surrounding environment allow us to grow our business.
About the Role
As an Irrigation Technician at Legend, you will play a crucial role in maintaining the health and appearance of our landscapes by ensuring that all plants and turf receive the appropriate amount of water.
Your expertise will directly contribute to the sustainability of our grounds and enhance the overall guest experience throughout our hospitality and recreation facilities.
You will be responsible for the installation, maintenance, and repair of irrigation systems, using your technical skills to troubleshoot and resolve issues efficiently. You will also monitor weather conditions and adjust irrigation schedules to optimize water usage and promote environmental stewardship.
Ultimately, your work will help create a vibrant and welcoming atmosphere for our guests while supporting our commitment to responsible resource management.
Minimum Qualifications
• High school diploma or equivalent.
• Proven experience in irrigation system installation and maintenance.
• Basic understanding of horticulture and landscape management.
Preferred Qualifications
• Certification in irrigation technology or landscape management.
• Experience with smart irrigation systems and water conservation practices.
• Knowledge of local plant species and their water requirements.
Responsibilities
• Install, maintain, and repair various types of irrigation systems, including drip, sprinkler, and underground systems.
• Conduct regular inspections of irrigation systems to identify and resolve issues such as leaks, clogs, and malfunctions.
• Monitor weather patterns and adjust irrigation schedules to ensure optimal water usage and plant health.
• Collaborate with landscape maintenance teams to coordinate irrigation needs with overall landscape care.
• Maintain accurate records of irrigation system performance, repairs, and maintenance activities.
Skills
The required skills for this position include technical proficiency in irrigation system installation and maintenance, which will be used daily to ensure systems are functioning properly.
Strong problem-solving abilities are essential for troubleshooting issues and providing quick and effective resolutions.
Attention to detail is crucial when monitoring water usage and adjusting irrigation schedules based on weather conditions to ensure resources are used efficiently.
Communication skills are important for collaborating with team members and coordinating irrigation needs with landscape maintenance operations.
Preferred skills, such as knowledge of smart irrigation technology, will enhance the ability to implement innovative solutions that promote sustainability and operational efficiency.
Read LessSign on Bonus Eligible
Starting Wage of $15.00 per hour.Grounds Technician – Resort Grounds and LandscapingAbout Shanty Creek ResortsShanty Creek Resorts is committed to providing our guests with a unique “Up North” experience. Our friendly and caring staff welcomes guests with exceptional service and genuine hospitality.
We believe honest, long-lasting relationships with our guests, employees, neighbors, and the surrounding environment allow us to continue growing our business.
About the RoleThe Grounds Technician – Resort Grounds and Landscaping plays an essential role in maintaining the appearance, cleanliness, and overall presentation of Shanty Creek Resorts’ hotels, lodging properties, and surrounding public areas.
This hands-on position supports landscaping, flower planting, lawn care, seasonal cleanup, and general groundskeeping to create a clean, attractive, and welcoming environment for guests and employees.
Working under the direction of the designated Grounds or Facilities leader, the Grounds Technician operates a variety of landscaping and grounds maintenance equipment, performs routine outdoor maintenance, and assists with projects that improve the appearance of the resort.
This is a great opportunity for someone who enjoys working outdoors, takes pride in creating attractive spaces, and wants to be part of a team that supports an exceptional resort experience.
Minimum QualificationsHigh school diploma or equivalent.Must be at least 18 years old.Valid driver’s license.Ability to operate basic grounds maintenance equipment, including lawn mowers, trimmers, blowers, and utility vehicles.Ability to work early mornings, weekends, and holidays as scheduled.Ability to work outdoors in varying weather conditions.Ability to perform physical tasks, including standing, walking, bending, kneeling, lifting, carrying, and repetitive movement.Ability to follow verbal and written instructions.Preferred QualificationsPrevious experience in landscaping, groundskeeping, lawn care, gardening, or property maintenance.Familiarity with planting and maintaining flowers, shrubs, trees, and landscaping beds.Basic knowledge of lawn care and seasonal landscaping practices.Mechanical aptitude and comfort working with outdoor equipment.Experience working at a hotel, resort, golf course, apartment community, or other large property.Interest in landscaping, gardening, horticulture, or outdoor maintenance.ResponsibilitiesPlant, water, weed, trim, and maintain flowers, shrubs, trees, and landscaping beds throughout the resort.Mow, trim, edge, and maintain lawns and other grass-covered areas.Apply mulch, soil, seed, fertilizer, and other landscaping materials under supervision.Remove weeds, leaves, branches, litter, and other debris from resort grounds.Maintain the appearance of hotel entrances, walkways, patios, courtyards, parking areas, and other guest-facing spaces.Inspect outdoor areas regularly and address conditions that may negatively affect the appearance or safety of the resort.Water flowers, hanging baskets, planters, lawns, and landscaping areas according to established schedules.Assist with seasonal landscaping projects, including spring cleanup, fall cleanup, planting, and preparation of outdoor spaces.Operate lawn mowers, trimmers, blowers, utility vehicles, and other grounds maintenance equipment safely.Perform light cleaning and routine maintenance of groundskeeping tools and equipment.Report damaged equipment, irrigation concerns, hazardous conditions, or repair needs to a supervisor.Assist with minor irrigation monitoring and basic repairs as directed.Help install, remove, or maintain outdoor furniture, decorations, signs, and seasonal displays.Support the setup and cleanup of outdoor resort events and activities as needed.Follow all safety procedures and wear appropriate personal protective equipment.Communicate effectively with supervisors, coworkers, and other resort departments.Assist with snow removal, ice control, or other seasonal grounds duties when assigned.Complete additional groundskeeping, landscaping, property appearance, and general maintenance duties as directed by management.Skills and AbilitiesReliable, punctual, and safety-conscious.Strong attention to detail.Pride in maintaining clean, attractive, and welcoming outdoor spaces.Ability to recognize areas that need attention and take appropriate action.Ability to work independently and as part of a team.Willingness to learn new equipment, landscaping techniques, and groundskeeping procedures.Basic mechanical knowledge.Strong work ethic and ability to remain productive with limited supervision.Ability to prioritize tasks and complete assignments efficiently.Appreciation for the importance of resort appearance and the guest experience.Position SummaryThe Grounds Technician – Resort Grounds and Landscaping helps maintain the cleanliness, appearance, and overall condition of Shanty Creek Resorts’ hotels, lodging properties, and outdoor public spaces.
Through landscaping, flower care, lawn maintenance, seasonal cleanup, safe equipment operation, and attention to detail, this position supports the resort’s commitment to providing an attractive environment and an exceptional experience for every guest.
Read LessDepartment: Maintenance / Facilities
Reports To: Facilities Manager or Maintenance Supervisor
Status: Full-Time or Seasonal, Hourly
The Swing Shift Maintenance Technician supports the safe and efficient operation of Shanty Creek Resorts during the critical afternoon and evening hours. This role performs routine and emergency maintenance, responds to service requests, and ensures that guest-facing facilities and equipment remain in excellent working condition. The technician will work independently at times and in coordination with the daytime and overnight maintenance teams to ensure smooth 24-hour operations.
Key ResponsibilitiesRespond to maintenance requests across the resort, including guest rooms, public areas, food & beverage outlets, and operational facilities.
Perform general repairs involving HVAC, plumbing, electrical, carpentry, basic mechanical systems, and general building upkeep within scope of skillset.
Address urgent evening issues, such as equipment failures, blocked drains, malfunctioning heating/cooling, lighting problems, and other guest-impacting concerns.
Complete daily work orders in the CMMS system, ensuring timely documentation and clear communication across shifts.
Perform preventative maintenance tasks as assigned to reduce breakdowns and extend equipment life.
Conduct routine inspections of resort buildings, mechanical rooms, pools, hot tubs, and public spaces, reporting issues promptly.
Assist departments with operational support needs (event setups/breakdowns, minor equipment adjustments, troubleshooting).
Maintain cleanliness and organization of maintenance shop areas and ensure all tools and materials are properly stored.
Communicate clearly with day shift and overnight teams to ensure seamless handoff of open work orders or ongoing repairs.
Follow all safety protocols, lockout/tagout procedures, and resort standards for equipment handling and repair.
Provides excellent internal customer service, interacting with associates and leaders professionally and respectfully.
Qualifications1–3 years of experience in maintenance, facilities, building operations, or a related trade preferred
Working knowledge of basic plumbing, electrical, HVAC, and mechanical systems
Ability to troubleshoot problems and work independently on the 2–10 PM shift
Strong communication and customer service skills
Experience with CMMS or work order systems preferred
Ability to prioritize tasks in a fast-paced, guest-focused environment
Valid driver’s license required
Physical RequirementsAbility to lift up to 50 lbs frequently
Ability to stand, walk, bend, and climb ladders for extended periods
Ability to work both indoors and outdoors in variable conditions
Dexterity to handle tools, small parts, and equipment
Ability to respond quickly to emergencies across the resort
Why This Role MattersThe swing shift covers one of the most active periods for guest activity and resort operations. This technician ensures issues are handled promptly, guest experiences remain uninterrupted, and the resort transitions smoothly from day to overnight operations. This role is vital in maintaining safety, comfort, and operational reliability across Shanty Creek.
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