Shalom House Inc. - Cumberland County
Are you passionate about making a difference in the lives of others? Do you enjoy helping people build independence, confidence, and life skills? Shalom House Inc. is looking for dedicated and compassionate individuals to join our team as Community Residential Support Workers in Cumberland County.
Who We AreAt Shalom House, we’ve been providing safe, supportive homes and community-based programs for adults living with mental illness for over 50 years. We believe in dignity, empowerment, and inclusion—and we’re proud to serve people across Maine with housing, case management, and peer support.
About the RoleAs a Community Residential Support Worker, you’ll work directly with adults experiencing severe and prolonged mental illness in a residential and community setting. Your work will empower individuals to build daily living skills, maintain their housing, access community resources, and develop social and wellness goals. You’ll play a crucial role in helping clients lead stable, fulfilling lives while receiving the support they need.
Supporting clients with skills of daily living, including cooking, cleaning, medication supervision, and personal care
Teaching and modeling healthy routines and independent living skills
Helping clients connect with community resources (appointments, transportation, recreation, etc.)
Providing compassionate, practical counseling in moments of stress or crisis
Encouraging participation in social activities, wellness planning, and goal setting
Monitoring client safety, home cleanliness, and medication supplies
Participating in regular team meetings, staff supervision, and safety drills
Keeping accurate, timely documentation on client progress and services provided
Coordinating with case managers, families, healthcare providers, and other supports
Being flexible and adaptable, working at different program sites based on need
Helping maintain a clean, safe, and supportive home environment
Performing minor home maintenance duties (snow shoveling, lawn care, etc.)
High school diploma or equivalent required
At least 2–3 years of experience in community-based mental health work preferred
MHRT-I certification, or willingness to obtain within 12 months (we’ll help you!)
Strong interpersonal skills and a passion for helping others
Ability to work independently and as part of a small, close-knit team
Patience, maturity, and a non-judgmental, professional demeanor
Valid Maine driver’s license with reliable transportation
Comfortable with flexible scheduling, including evenings, weekends, and holidays
Able to lift up to 35 lbs, climb stairs, and respond to home emergencies as needed
Starting at $23.10/hr
$23.70/hr with MHRT-I certification
Medical, dental, and vision insurance
401(k) with employer match after 1 year
Paid time off (vacation, sick, personal)
Life, short- and long-term disability insurance
Flexible spending accounts
Supportive, team-oriented work environment
Opportunities for growth, training, and professional development
We’d love to hear from you! Please send your resume and a brief cover letter telling us why this role resonates with you.
No phone calls or walk-ins, please.
Shalom House Inc. celebrates diversity and is committed to creating an inclusive, welcoming environment for all employees and residents. We strongly encourage individuals from all backgrounds, identities, and lived experiences to apply.
Shalom House Inc. is proud to be an equal opportunity employer.
Lead with compassion. Support recovery. Build strong communities.
At Shalom House, we believe recovery is possible for everyone. Our programs are built on dignity, connection, and person-centered support for adults experiencing severe and persistent mental illness. We are committed to creating safe, supportive residential environments where individuals can grow, heal, and thrive within their communities.
We are seeking a dedicated and collaborative Residential Program Manager to oversee the daily operations of one of our residential programs. This role combines leadership, clinical support, program management, and direct service to ensure residents receive high-quality, recovery-oriented care in a stable and therapeutic environment.
This is an excellent opportunity for someone who is passionate about community mental health, enjoys mentoring teams, and thrives in a dynamic leadership role.
What You’ll DoThe Residential Program Manager is responsible for the overall direction and operation of the program, including staff supervision, resident support, program quality, and coordination with community providers.
Your time will be focused on:
50% Program Management – Overseeing operations, quality assurance, admissions, and program direction20% Staffing & Supervision – Leading, mentoring, scheduling, and supporting staff15% Physical Plant Responsibilities – Supporting a safe, well-maintained living environment10% Direct Client Services – Providing direct support and crisis intervention when needed5% Miscellaneous Duties – On-call support, training, and additional agency initiativesKey ResponsibilitiesProgram Leadership & OperationsOversee the daily operations and overall direction of the residential programSupport residents in maintaining housing stability and working toward individualized goalsCoordinate with referral sources, providers, and community partners to ensure continuity of careMonitor occupancy and support admissions processes to maintain program stabilityEnsure accurate and timely clinical documentation, Medicaid compliance, and quality assurance activitiesAssist with program evaluations, policy development, and ongoing operational improvementsFoster a positive therapeutic environment that promotes recovery, independence, and community integrationCommunicate effectively with agency leadership and carry out organizational initiatives and recommendationsStaffing & SupervisionHire, supervise, train, and support residential and relief staffDevelop staffing schedules and ensure adequate coverageLead staff meetings focused on both clinical and operational needsProvide individualized supervision, coaching, and performance evaluationsFoster a collaborative team culture centered on communication, accountability, and compassionate careMaintain availability to staff for consultation and supportPhysical Plant & Residential EnvironmentMonitor the upkeep and safety of the residence and coordinate maintenance needsSupport staff and residents in maintaining a healthy and respectful living environmentWork collaboratively with Housing and Facilities teams to address physical plant concernsDirect Client ServicesProvide direct support, crisis intervention, and clinical guidance as neededMaintain positive relationships with residents and support independent living skill developmentFacilitate community meetings and resident engagement opportunitiesProvide medication administration support and backup coverage when necessaryAssist residents with community integration and access to resourcesAdditional ResponsibilitiesParticipate in the agency on-call systemProvide training and mentorship opportunities when requestedSupport agency-wide initiatives and organizational needs as assignedWhat You BringBachelor’s degree in a related fieldMHRT-C certification required; MHRT-I within one year of employmentMinimum of 3 years of successful community-based mental health experienceSupervisory and program management experience preferredStrong clinical skills in crisis intervention, counseling, group work, and community outreachExperience working with individuals experiencing severe and persistent mental illnessKnowledge of psycho-social rehabilitation principles and dual diagnosis treatment approaches preferredValid Maine driver’s license and reliable transportationStrong leadership, organizational, communication, and problem-solving skillsFlexibility to shift between management responsibilities and direct service support as neededWork EnvironmentThis position works within residential housing programs and office settings supporting adults experiencing severe and persistent mental illness. The role requires flexibility, responsiveness, and the ability to navigate both operational and clinical responsibilities in a dynamic environment.
Benefits401(k) with employer match after 1 yearDental insuranceFlexible spending accountHealth insuranceShort-term and long-term disability insuranceLife insurancePaid time offVision insuranceWhy Shalom House?Meaningful work that directly impacts lives and communitiesSupportive, mission-driven culture focused on recovery and growthOpportunities for leadership development and professional advancementCollaborative team environment with strong organizational supportComprehensive benefits package supporting your health, wellness, and futureIf you are a compassionate leader who values teamwork, recovery-oriented care, and community mental health, we’d love to hear from you.
Apply today and help create supportive communities where recovery can thrive.
Shalom House, Inc. is the largest provider of community residential programs and housing for adults with severe and persistent mental illness in Maine. We are looking for a dedicated and compassionate Living Skills Specialist (LSS) to join our team and help make a positive impact in the lives of our clients.
As a Living Skills Specialist, you will be responsible for managing the treatment plan of assigned clients, coordinating their appointments, and ensuring seamless communication with external providers and team members. You’ll play an essential role in overseeing the care of individuals, guiding them toward successful outcomes while maintaining organized records. This position requires strong communication skills, flexibility, attention to detail, and the ability to advocate for clients' needs.
The ideal candidate will also be confident in collaborating with the Program Manager and Assistant Program Manager, and may occasionally perform their duties in their absence, such as ordering medications, scheduling appointments, and managing staff tasks. You will be entrusted with delegating responsibilities to ensure smooth operations within the program.
Key Responsibilities:
Manage client charts, treatment plans, and appointments.Coordinate care with outside providers and team members.Ensure smooth program operations, delegating tasks as needed.Advocate for clients’ needs and provide necessary support.Work alongside the Program Manager and Assistant Program Manager.Salary:
Competitive starting pay at $25.25/hour. (If you have an MHRT1, starting pay is $25.75/hour.)Benefits:
401(k) with employer match after 1 yearDental insuranceFlexible spending accountHealth insuranceShort term and Long Term DisabilityLife insurancePaid time offVision insuranceQualifications:
Bachelor’s degree in social work or a related field with at least one year of successful community-based mental health work, preferably with individuals experiencing severe mental illness. ORStrong documentation skillsMust complete Mental Health Rehabilitation Technician I coursework within 12 months of employment.1-2 years of experience working with adults with mental illness in a residential setting is required.Must have a valid Maine driver’s license and a satisfactory driving history.How to Apply: To be considered for this exciting opportunity, please apply through our official application process.
No phone calls or walk-ins, please.
Shalom House, Inc. is an Equal Opportunity Employer.
Clinician
Shalom House, Inc.
Full-Time | Exempt | Flexible Schedule (40 hrs/week)
Make an Impact Where It Matters Most
At Shalom House, Inc., we believe in the power of compassionate, community-based care to transform lives. We’re seeking a Residential Services Clinician who brings strong clinical expertise, initiative, and a genuine drive to make a difference. This role will evolve and assist us with the expansion of services through section 65. If you’re someone who takes ownership, thrives in a collaborative environment, and isn’t afraid to step up when it counts—this role offers the opportunity to lead, support, and grow in meaningful ways every day.
Compensation & Benefits
Salary: $71,760 annually Comprehensive Benefits Package:401(k) with employer match (after 1 year) Health, dental, and vision insurance Flexible Spending Account (FSA) Short-term and long-term disability Life insurance Generous paid time offWhat You’ll Do
Working alongside the Assistant Director of Clinical Services, you’ll play a key role in supporting the success of our residential programs—balancing hands-on clinical care with leadership and consultation.
Your focus will include:
Direct Client Service (35%) – Provide counseling, crisis intervention, and therapeutic support Consultation & Training (30%) – Guide staff and program managers with clinical insight and coaching Clinical Documentation & Oversight (30%) – Ensure high-quality, compliant documentation and treatment planning Additional Support (5%) – Participate in on-call rotation and agency initiativesKey Responsibilities
Deliver individual and group counseling aligned with treatment plans Support staff through clinical challenges and crisis situations Foster a structured, supportive therapeutic environment Lead and coordinate clinical trainings and staff development Collaborate with internal teams and external providers Ensure accurate and compliant clinical documentation (including Medicaid standards) Participate in case conferences, treatment meetings, and program planning Step into program leadership roles when neededWhat You Bring
Qualifications:
Master’s degree in Social Work or related mental health field Licensure (or eligibility) for LCSW or LCPC in Maine 4+ years of relevant mental health experience preferred Experience with co-occurring disorders (mental health & substance use) is a plusYou’re someone who:
Takes initiative and follows through Balances independent work with strong teamwork Communicates clearly and builds trust easily Stays organized while managing multiple priorities Brings both compassion and clinical confidence to your workAdditional Requirements:
Valid Maine driver’s license with acceptable driving recordWork Environment & Schedule
Full-time, 40 hours per week Flexible scheduling, including some evenings and on-call responsibilities Work takes place in residential settings supporting adults with severe and persistent mental illnessWhy Shalom House?
This is more than a clinical role—it’s a chance to shape programs, mentor teams, and directly impact lives. At Shalom House, your expertise and initiative are valued, and your growth is supported.
Ready to Apply?
If you’re a driven clinician ready to step into a meaningful and dynamic role, we’d love to hear from you.
Join Our Team as a Residential Support Worker
Shalom House Inc. – Southern Maine (Saco & Biddeford)
Are you someone who finds purpose in helping others? Do you believe in second chances, personal growth, and the power of a kind word? At Shalom House Inc., we’re looking for compassionate, committed individuals to join our team—and we think you might be a perfect fit.
Who We Are
At Shalom House, we’ve been providing safe, supportive homes and community-based programs for adults living with mental health diagnoses for over 50 years. We believe that everyone deserves dignity, respect, and the opportunity to live a meaningful life—on their own terms. Our team is made up of everyday heroes who support our residents with patience, care, and a whole lot of heart.
About the Role
As a Residential Support Worker, you'll be a daily source of encouragement and stability for adults living with chronic and persistent mental health challenges. Whether it’s helping with daily routines, joining in a group outing, or simply sharing a conversation over coffee, you’ll play a vital role in helping our residents live more independently and confidently.
What You’ll Be Doing
Supporting residents with daily living activities (meals, prompting for personal care, chores, etc.)Building trust and connection in a warm, respectful home environmentEncouraging independence, growth, and community involvementCollaborating with a team of case managers, therapists, and health professionalsParticipating in fun activities like art projects, game nights, and outingsAssisting with medication management and helping keep everyone safeBeing present during moments of challenge—and celebrationWhat We’re Looking For
A high school diploma or equivalent required. Degree in social work, psych, or similar field is a plus!At least one year of experience supporting individuals with mental health diagnoses—especially those with more chronic or persistent challengesA big heart, strong communication skills, and a team-player attitudeComfort working independently and being flexible with your schedule (evenings/weekends/holidays)A valid driver’s license and reliable transportationMHRT-1 certified? Great! Not yet? We’ll help you get there.Pay & Benefits
Starting at $23.10/hr$23.65/hr with MHRT-1 certificationPlus:Medical, dental, and vision insurance401(k) with employer match after 1 yearPaid time offLife, short-term & long-term disability insuranceFlexible spending accountsSupportive team environment where you can truly make a differenceReady to Apply?
We’d love to hear from you! Please send your resume and a short cover letter telling us why this role speaks to you.
No phone calls or walk-ins, please—thanks!
Come As You Are
At Shalom House Inc., we celebrate diversity and are committed to creating an inclusive environment for all employees and residents. We strongly encourage individuals of all backgrounds, identities, and lived experiences to apply.
Shalom House Inc. is proud to be an equal opportunity employer.
Do you have experience in Mental Health services? Join Our Team as a Residential Support Worker!
Shalom House Inc. – Southern Maine (Portland)
Are you someone who finds purpose in helping others? Do you believe in second chances, personal growth, and the power of a kind word? At Shalom House Inc., we’re looking for compassionate, committed individuals to join our team—and we think you might be a perfect fit.
Who We Are
At Shalom House, we’ve been providing safe, supportive homes and community-based programs for adults living with mental health diagnoses for over 50 years. We believe that everyone deserves dignity, respect, and the opportunity to live a meaningful life—on their own terms. Our team is made up of everyday heroes who support our residents with patience, care, and a whole lot of heart.
About the Role
As a Residential Support Worker, you'll be a daily source of encouragement and stability for adults living with chronic and persistent mental health challenges. Whether it’s helping with daily routines, joining in a group outing, or simply sharing a conversation over coffee, you’ll play a vital role in helping our residents live more independently and confidently.
What You’ll Be Doing
Supporting residents with daily living activities (meals, personal care, chores, etc.)Building trust and connection in a warm, respectful home environmentEncouraging independence, growth, and community involvementCollaborating with a team of case managers, therapists, and health professionalsParticipating in fun activities like art projects, game nights, and outingsAssisting with medication management and helping keep everyone safeBeing present during moments of challenge—and celebrationWhat We’re Looking For
A high school diploma or equivalent required. Degree in social work, psych, or similar field is a plus!At least one year of experience supporting individuals with mental health diagnoses—especially those with more chronic or persistent challengesA big heart, strong communication skills, and a team-player attitudeComfort working independently and being flexible with your schedule (evenings/weekends/holidays)A valid driver’s license and reliable transportationMHRT-1 certified? Great! Not yet? We’ll help you get there.Pay & Benefits
Starting at $23.10/hr$23.65/hr with MHRT-1 certificationPlus:Medical, dental, and vision insurance401(k) with employer match after 1 yearPaid time offLife, short-term & long-term disability insuranceFlexible spending accountsSupportive team environment where you can truly make a differenceReady to Apply?
We’d love to hear from you! Please send your resume and a short cover letter telling us why this role speaks to you.
No phone calls or walk-ins, please—thanks!
Come As You Are
At Shalom House Inc., we celebrate diversity and are committed to creating an inclusive environment for all employees and residents. We strongly encourage individuals of all backgrounds, identities, and lived experiences to apply.
Shalom House Inc. is proud to be an equal opportunity employer.
