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Shadow Objects
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  • ACCOUNTING CLERK II/III  

    - 20670
    Job DescriptionJob DescriptionShadowObjects, LLC is currently seeking... Read More
    Job DescriptionJob Description

    ShadowObjects, LLC is currently seeking full-time candidates for Accounting Clerk II/III in PATUXENT RIVER, MD.


    JOB DUTIES/RESPONSIBILITIES:

    Under the guidance of the senior staff, reports financial status by preparing and analyzing data from various financial systems. Provides financial support in the initiating, planning, executing, monitoring & controlling and closing of projects utilizing DTS, Navy Enterprise Resource Planning (Navy ERP) systems and other DFAS payment systems. Supports funds acceptance and execution of goals and initiatives. Participates and take notes in meetings as required. Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.


    Requirements:

    A Junior level person must possess a high school diploma and has less than 3 years of experience performing work related to the labor category functional description. A Junior level person is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

    SECURITY CLEARANCE REQUIREMENT: Currently holds a NON-NISP is required. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.

    Read Less
  • HELP DESK SPECIALIST I  

    - 20670
    Job DescriptionJob DescriptionShadowObjects, LLC is currently seeking... Read More
    Job DescriptionJob Description

    ShadowObjects, LLC is currently seeking candidates for the position of Help Desk Specialist I in Monterey, CA.


    Position is onsite with possible hybrid option.


    JOB DUTIES/RESPONSIBILITIES:

    - Answering and remediating trouble calls during business hours for approximately 30 resident students, 53 ISG faculty and staff and 25 support contractors.

    -Answering all Tier 1 calls, create and remediate Tier 1 tickets, escalate issues to Tier 2 as appropriate and remediate all Tier 2 escalations.

    -Experience with generating help desk tickets in the NPS Ivanti Service Desk system.

    - Support technologies including computer hardware and software, computer assisted information retrieval, data communication networks, local area networks and technology interfaces.

    -Determine if equipment is covered by warranty or maintenance contract and process accordingly.

    -Remove and replace defective hardware components. Perform all upgrade of hardware to include memory, fixed storage, and installation of network interface cards (NIC).

    -Troubleshoot and resolve conflicts between ISG operating requirements and NPS/DSCA software, systems, applications, hardware/devices, and operating systems.

    -Keep customers informed on request status and progress. Perform trend analysis on common and recurring issues.

    -Ensure the integrity and availability of all ISG computer and mobile computing systems by patching and updating ISG network connected systems.

    -Monitor, maintain and service ISG Local Area Network (LAN) and ensure access to LAN by ISG faculty and staff.

    -Update and maintain Operating System and application software at least monthly and whenever critical security updates are available.


    REQUIREMENTS:

    At least one year experience installing, operating, maintaining and troubleshooting various computer operating systems (Windows, Mac, Linux, iOS, Android, etc.), as well as experience in various techniques, requirements and methods, including systems management software concepts and functions in order to install, maintain, and repair computer hardware and software.

    All support personnel must possess “CompTIA Security+” or other acceptable cybersecurity workforce certifications as required in DoD 5270 at the IAT-2 level -or- obtain certification within 12 months of being assigned to the contract.

    SECURITY CLEARANCE REQUIREMENT:

    Currently holds a T3 DoD SECRET clearance is required. Candidate selected will be subject to a Government background investigation and must meet eligibility requirements for access to classified information.

    Read Less

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