The Restoration Crew Chief assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates to customers and clients the company’s Here to Help® commitment.
ResponsibilitiesCoordinate, oversee, and perform restoration processes as scheduled and ensure quality controlManage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activitiesThoroughly document restoration projects support the services providedManage labor, equipment, and supply usage on assigned projectsCommunicate progress, problems, and important updates with internal team members.Verify all safety protocols are established and followed for workplace safetyPerform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.Coach and train restoration techniciansQualificationsEffective oral communicationExperience in cleaning/restoration preferredHigh school diploma/GEDIICRC certifications preferredAbility to travel locally and out of state as necessaryAbility to successfully complete a background check subject to applicable lawPhysical & Work Environment RequirementsAbility to regularly lift 50 pounds and ability to lift up to 100 pounds with assistanceExposure to chemicalsWalking and standing for long periods of time, driving, sitting, climbing,Ability to climb ladders and work at ceiling heightsAbility to work in tight spaces (e.g., crawls spaces under buildings)Repetitive pushing/pulling/lifting/carrying objectsBenefits OfferedMedical, Vision, Dental401K MatchingCompany Paid Life InsurancePaid Time OffPaid HolidaysPaid Career Training & Certification OpportunitiesEmployee Referral ProgramCustomer Service Recognition Program Read LessSERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000+ teams across the country. With over 40 territories across Michigan, Indiana, Illinois and Florida, we service all of Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago and Miami. Family owned and operated by the Miller Family, when you join our team, you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.
SERVPRO® is a national fire and water cleanup and restoration company devoted to excellent customer service, fairness, and mutual respect. As part of our nation-wide response system, the SERVPRO® Disaster Recovery Team (DRT) travels to any area of the United States and Canada to assist in the recovery and cleanup after large catastrophes such as hurricanes, regional flooding, or tornados. We work closely with insurance, municipal, commercial, and industrial customers that experience fire or water damage, storm damage, mold damage, or other types of property disasters. Our goal is to make the damage “Like it never even happened.”
CDL Class A Driver – Disaster Recovery Team (DRT)
As part of the Disaster Recovery Team, SERVPRO of Saginaw is currently seeking a CDL Class A Driver with Air Brakes endorsement. This role is critical to supporting large loss and emergency response efforts by ensuring fleet mobilization, maintaining equipment readiness, and assisting with active job sites.
This is a full-time position offering a competitive salary and benefits package. CDL driving responsibilities will account for approximately 30% of the role, while the remaining 70% will focus on working on and supporting active projects.
Key Responsibilities:
Support fleet mobilization for DRT large loss and emergency response projects Maintain equipment readiness and organization for rapid deployment Assist with ongoing jobs and project work to support operational efficiency Ensure compliance with all safety and transportation regulationsRequirements:
Valid CDL Class A Driver’s License with Air Brakes endorsement Proactive, positive attitude with strong problem-solving skills High level of integrity, honesty, and empathy toward team members and customers Ability to adapt quickly to changing priorities, tasks, and schedules Strong organizational and planning skills Team-oriented mindset with the ability to follow direction and meet deadlines Willingness and ability to travel out of state as neededBenefits Offered
Medical, Vision, Dental401K MatchingCompany Paid Life InsurancePaid Time OffPaid HolidaysPaid Career Training & Certification OpportunitiesEmployee Referral ProgramAll employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. This franchise has been family owned and operated since 1996 and continues in the family with over 200 teammates in Michigan, Indiana, Florida, and Illinois. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
The Restoration Crew Chief assigns, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO® brand, the Restoration Crew Chief demonstrates to customers and clients the company’s Here to Help® commitment.
ResponsibilitiesCoordinate, oversee, and perform restoration processes as scheduled and ensure quality controlManage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activitiesThoroughly document restoration projects support the services providedManage labor, equipment, and supply usage on assigned projectsCommunicate progress, problems, and important updates with internal team members.Verify all safety protocols are established and followed for workplace safetyPerform daily, weekly, and monthly vehicle and equipment maintenance, as assigned.Coach and train restoration techniciansQualificationsEffective oral communicationExperience in cleaning/restoration preferredHigh school diploma/GEDIICRC certifications preferredAbility to travel locally and out of state as necessaryAbility to successfully complete a background check subject to applicable lawPhysical & Work Environment RequirementsAbility to regularly lift 50 pounds and ability to lift up to 100 pounds with assistanceExposure to chemicalsWalking and standing for long periods of time, driving, sitting, climbing,Ability to climb ladders and work at ceiling heightsAbility to work in tight spaces (e.g., crawls spaces under buildings)Repetitive pushing/pulling/lifting/carrying objectsBenefits OfferedMedical, Vision, Dental401K MatchingCompany Paid Life InsurancePaid Time OffPaid HolidaysPaid Career Training & Certification OpportunitiesEmployee Referral ProgramCustomer Service Recognition Program Read Less