Do you love helping people through difficult situations?
Don’t miss your chance to join our Franchise as a Construction Coordinator! In this role, you’ll make a difference every single day. Our team has a sincere drive to help make fire and water damage “Like it never even happened.”
We’re looking for someone who:
Thrives in challenging situations and isn’t afraid of hard work
Enjoys meeting new people and building relationships
Has strong communication and organizational skills
Excels at multi-tasking and teamwork
Is dependable, self-motivated, and eager to exceed expectations
If this sounds like you, you may be the perfect hero to join our team!
Key Responsibilities
· Assist with customer service and management of the customer experience
· Monitor and ensure client requirements are followed
· Assist with scheduling all warranty activities
· Enter lead/jobs into the operating system and make sure all information in the project is correct
· Schedule Construction Manager (CM) initial visit with customer
· Educate customers on process
· Review and validate project file documentation
· Confirm with CM project scope of work is complete
· Maintain customer and client communications
· Support CMs ensuring customer and client agreement on scope and estimate
· Ensure all paperwork is complete with customer and client
· Ensure estimates are distributed to all necessary parties
· Interface with Subcontractors for availability
· Issue POs based on project budget
· Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
· Schedule inspections with building departments
· Update budgets
· Order materials and supplies as needed
· Update project schedule and timeline
· Assist identifying and qualifying resource providers
· Validate completed PO documentation
· Update contract status with change orders and keep customer and client advised
· Maintain Work-in-Progress (WIP) report
· Maintain internal and external communications
· Maintain communication log
· Prepare project reports
· Upon completion, review file documentation and update as necessary
· Manage collections activities
· Perform project close-out
Position Requirements
5 Years office experience
Associate or Bachelor of Business Administration is preferred
Superb customer service track record
Effective written and oral communication
Experience in restoration and/or construction preferred
Multi tasking
Team Player
Skills/Physical Demands/Competencies
Walking and/or standing throughout the day, otherwise mostly sitting
Ability to lift push pull up to 30 lbs. as needed for Show Room/ Product Samples.
Company DescriptionSERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford & Tioga Counties has proudly served our local communities for over 30 years.
Do you love helping people through difficult situations?
Don’t miss your chance to join our Franchise as a Construction Coordinator! In this role, you’ll make a difference every single day. Our team has a sincere drive to help make fire and water damage “Like it never even happened.”
We’re looking for someone who:
Thrives in challenging situations and isn’t afraid of hard work
Enjoys meeting new people and building relationships
Has strong communication and organizational skills
Excels at multi-tasking and teamwork
Is dependable, self-motivated, and eager to exceed expectations
If this sounds like you, you may be the perfect hero to join our team!
Key Responsibilities
· Assist with customer service and management of the customer experience
· Monitor and ensure client requirements are followed
· Assist with scheduling all warranty activities
· Enter lead/jobs into the operating system and make sure all information in the project is correct
· Schedule Construction Manager (CM) initial visit with customer
· Educate customers on process
· Review and validate project file documentation
· Confirm with CM project scope of work is complete
· Maintain customer and client communications
· Support CMs ensuring customer and client agreement on scope and estimate
· Ensure all paperwork is complete with customer and client
· Ensure estimates are distributed to all necessary parties
· Interface with Subcontractors for availability
· Issue POs based on project budget
· Acquire proper permits as necessary and ensure all correct procedures are being followed with local municipalities
· Schedule inspections with building departments
· Update budgets
· Order materials and supplies as needed
· Update project schedule and timeline
· Assist identifying and qualifying resource providers
· Validate completed PO documentation
· Update contract status with change orders and keep customer and client advised
· Maintain Work-in-Progress (WIP) report
· Maintain internal and external communications
· Maintain communication log
· Prepare project reports
· Upon completion, review file documentation and update as necessary
· Manage collections activities
· Perform project close-out
Position Requirements
5 Years office experience
Associate or Bachelor of Business Administration is preferred
Superb customer service track record
Effective written and oral communication
Experience in restoration and/or construction preferred
Multi tasking
Team Player
Skills/Physical Demands/Competencies
Walking and/or standing throughout the day, otherwise mostly sitting
Ability to lift push pull up to 30 lbs. as needed for Show Room/ Product Samples.
Company DescriptionSERVPRO of Broome County, Tompkins & Tioga Counties, Elmira/Chemung County, Watkins Glen/Schuyler County, Cortland & Chenango County, Corning, Bath, and Susquehanna, Bradford & Tioga Counties has proudly served our local communities for over 30 years.
