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  Client Success Manager I (Chicago-based)  

  seoClarity

  full_time - Chicago

  Posted: 18/07/2026

  Apply Now

  Job DescriptionJob DescriptionseoClarity is seeking a proactive, relat... Read More

  Job DescriptionJob Description

  seoClarity is seeking a proactive, relationship-driven Client Success Manager I (Chicago-based) to join our growing Client Success team. In this role, you will manage a portfolio of global enterprise customers, helping them successfully onboard, adopt the seoClarity platform, and translate their SEO goals into measurable business outcomes.
  

  If you love building trusted customer relationships, enjoy turning business challenges into practical solutions, and know how to keep multiple priorities moving without losing sight of the bigger picture, this role is for you!
  

  Client Success Manager I (Chicago-based) Perks & Benefits
  

  Competitive Compensation: $60k annually
  Robust Benefits Package: a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  Perks That Support You: a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  Snack & Beverage Fuel: a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  In-Office, Hybrid Schedule by Design: Our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE
  Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
  On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
  Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
  Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
  Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.
  

  Client Success Manager I (Chicago-based) Requirements
  

  Bachelor's degree in business, Marketing, Communications, Digital Marketing, or related field.
  2+ years of experience in Client Success, Account Management, Client Services, Customer Experience, or a similar relationship-focused role, preferably within a SaaS, software, technology, or digital marketing organization.
  Previous experience supporting enterprise SaaS customers or managing relationships within complex, multi-stakeholder organizations.
  Demonstrated experience managing ongoing client relationships and serving as a primary point of contact for customer questions, priorities, projects, and strategic initiatives.
  Strong relationship-building skills with the ability to establish credibility and develop trusted partnerships with platform users, business leaders, and executive stakeholders.
  Comfort working with customer data, platform usage insights, performance metrics, and business objectives to identify trends, communicate progress, and guide strategic conversations.
  Experience developing customer success plans, adoption strategies, business reviews, or other structured programs designed to demonstrate value and support measurable customer outcomes.
  Familiarity with SEO, SEM, digital marketing, website analytics, content strategy, search technologies, or enterprise marketing platforms.
  Exposure to AI-powered software, automation tools, large language models (LLMs), or emerging technologies that help organizations improve productivity, analysis, and decision-making.
  

  Client Success Manager I (Chicago-based) Responsibilities
  

  Manage a portfolio of global enterprise customers while effectively balancing multiple priorities, projects, and deadlines in a fast-paced environment.
  Lead new customer onboarding activities by coordinating timelines, aligning expectations, introducing platform capabilities, and helping customers establish a strong foundation for long-term success.
  Create and manage customized customer success plans that establish clear goals, priorities, milestones, adoption strategies, and measurable definitions of success.
  Drive platform adoption and customer engagement by identifying underutilized capabilities, recommending relevant workflows, and connecting seoClarity solutions to each customer's evolving business needs.
  Conduct regular customer meetings, strategic check-ins, training sessions, and progress reviews to maintain alignment, address challenges, and reinforce the value of the seoClarity platform.
  Prepare and lead executive business reviews that clearly communicate customer progress, platform value, performance insights, strategic opportunities, and recommended next steps.
  Monitor customer health, engagement, adoption, satisfaction, and potential risk indicators, taking proactive action to address concerns and strengthen retention.
  Manage customer projects and strategic initiatives, including the implementation of search experience frameworks, platform adoption programs, and cross-functional customer deliverables.
  Support customer retention and renewal readiness by maintaining strong relationships, demonstrating measurable value, addressing potential risks, and ensuring customers remain aligned with their success objectives.
  Identify opportunities for deeper engagement, expanded platform usage, customer advocacy, case studies, references, or additional solutions, partnering with the appropriate internal teams when opportunities arise.
  Maintain accurate and timely customer records, success plans, meeting notes, action items, health updates, and relationship insights within the company's CRM and Client Success systems.
  
  
  Benefits

  About Us
  seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers. seoClarity sits at the center of how leading global brands win in SEO, AEO, and AI-driven search. As search behavior continues to evolve across Google, AI Overviews, chatbots, answer engines, and emerging discovery channels, enterprise organizations need more than data. They need clarity, strategy, automation, and trusted intelligence that helps them act.
  

  Diversity, Equity, and Inclusion
  At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes, and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.

  At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
  

  Equal Opportunity Employer
  seoClarity is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

  
  
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• s

  Client Success Associate (Chicago-based)  

  seoClarity

  full_time - Chicago

  Posted: 14/07/2026

  Apply Now

  Job DescriptionJob DescriptionseoClarity is seeking a Client Success A... Read More

  Job DescriptionJob DescriptionseoClarity is seeking a Client Success Associate (Chicago-Based) to join our growing organization and develop into a trusted partner supporting enterprise-level client relationships, onboarding initiatives, and platform adoption strategies. This is an ideal opportunity for someone early in their career who is eager to build expertise across customer success, SaaS technology, digital marketing, analytics, and enterprise SEO consulting. Through hands-on training, mentorship, and exposure to multiple departments, you will gain a strong understanding of how enterprise organizations leverage data, search intelligence, and digital strategy to drive business growth.
  
  If you are naturally curious, analytical, collaborative, and excited to learn within a fast-moving technology environment, this role will provide exceptional exposure and long-term growth potential!
  
  Client Success Associate (Chicago-based) Perks & Benefits
  Competitive Compensation – base salary range from $50,000 to $55,000 (not a commission-driven role).
  Robust Benefits Package – a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  Perks That Support You – a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  Snack & Beverage Fuel – a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  In-Office, Hybrid Schedule by Design: – our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE
  Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
  On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
  Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
  Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
  Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.
  Client Success Associate (Chicago-based) Requirements
  1+ years of experience within a Client Success, Customer Success, Account Management, Client Services, Customer Support, SaaS, digital marketing, or other client-facing professional environment strongly preferred.
  Experience presenting information within team settings, training environments, or client-facing discussions.
  Strong analytical mindset with interest in enterprise SaaS technology, digital marketing, search behavior, analytics, customer success, or SEO environments.
  Strong verbal and written communication skills with the ability to communicate professionally and confidently across internal teams and client-facing environments.
  Strong organizational and time management skills with the ability to manage multiple priorities, deadlines, and follow-through effectively.
  Proficiency within Microsoft Office and ability to learn new technologies, systems, and business concepts quickly within a fast-moving environment.
  Comfort operating within collaborative, client-facing, and cross-functional business environments.
  Strong problem-solving skills, attention to detail, and willingness to take initiative.
  Demonstrated curiosity, coachability, accountability, and enthusiasm for continuous learning and professional growth.
  
  Client Success Associate (Chicago-based) Responsibilities
  Participate in hands-on onboarding, training, and mentorship programs to develop expertise across seoClarity’s platform, services, operational processes, and enterprise client environment.
  Shadow and collaborate with teams across Client Success, Technical Services, Product, Marketing, Sales, and Value Enablement to understand the full enterprise client lifecycle and broader SaaS business operations.
  Develop a strong understanding of the Client Journey, including onboarding milestones, platform adoption, training strategies, retention initiatives, and long-term client success outcomes.
  Attend and actively participate in client calls, onboarding sessions, platform demonstrations, training meetings, and internal strategy discussions alongside Client Success Managers and cross-functional teams.
  Support onboarding initiatives and platform adoption efforts by assisting with client communication, documentation, follow-up items, reporting preparation, and organizational support activities.
  Build and maintain strong professional relationships with internal teams and client stakeholders through responsiveness, organization, and proactive communication.
  Assist with preparing client-facing materials, meeting recaps, reporting insights, and ongoing account documentation to support successful client engagement and operational consistency.
  Develop familiarity with enterprise SEO concepts, search performance metrics, analytics reporting, and digital marketing strategy through hands-on exposure and mentorship.
  Gain exposure to consultative client partnership strategies, SaaS retention initiatives, enterprise relationship management, and customer success best practices.
  Contribute to a collaborative, team-oriented environment focused on learning, continuous improvement, and delivering meaningful client impact.
  
  
  Requirements

  About Us
  seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers. seoClarity sits at the center of how leading global brands win in SEO, AEO, and AI-driven search. As search behavior continues to evolve across Google, AI Overviews, chatbots, answer engines, and emerging discovery channels, enterprise organizations need more than data. They need clarity, strategy, automation, and trusted intelligence that helps them act.
  

  Diversity, Equity, and Inclusion
  At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes, and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.

  At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
  

  Equal Opportunity Employer
  seoClarity is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

  
  
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• s

  Senior Account Manager, Expansions & Renewals (SaaS) (Chicago-based)  

  seoClarity

  full_time - Chicago

  Posted: 08/07/2026

  Apply Now

  Job DescriptionJob DescriptionseoClarity is seeking a highly polished,... Read More

  Job DescriptionJob Description

  seoClarity is seeking a highly polished, commercially driven, and SaaS-experienced Senior Account Manager, Expansions & Renewals (SaaS) (Chicago-based) to join our growing team in our downtown Chicago office. We’re looking for someone who has successfully owned renewal, retention, upsell, cross-sell, and customer growth motions within a B2B SaaS environment and knows how to build long-term value across complex customer relationships.
  

  If you have a strong SaaS account management background, enjoy building trusted customer relationships, understand how to uncover expansion opportunities, and are excited by the evolving role of AI in search, content, and enterprise marketing, this role is for you!
  

  Senior Account Manager, Expansions & Renewals (SaaS) Perks & Benefits
  

  Competitive Compensation: $75,000 to $85,000 base salary, complemented by a bonus plan that brings total on-target earnings to approximately $102,000.
  Robust Benefits Package: a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  Perks That Support You: a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  Snack & Beverage Fuel: a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  In-Office, Hybrid Schedule by Design: Our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE
  Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
  On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
  Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
  Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
  Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.
  

  
  

  Senior Account Manager, Expansions & Renewals (SaaS) Requirements
  

  Bachelor's degree in business, Marketing, Communications, Technology, or another related field.
  5+ years of experience in a similar B2B SaaS account management, renewals, expansion, customer growth, or strategic account role is required.
  Direct SaaS experience is required. Candidates must have experience managing existing software customers, recurring revenue, renewals, account growth, upsell/cross-sell opportunities, and customer expansion motions.
  Proven success owning and growing a portfolio of existing SaaS accounts, including renewal management, retention strategy, expansion identification, pipeline development, and revenue forecasting.
  Experience working with mid-market, enterprise, or strategic customer accounts with multiple stakeholders, departments, decision-makers, and buying influences.
  Strong understanding of recurring revenue models, ARR/MRR, renewal timelines, contract value, expansion pipeline, churn risk, adoption signals, customer health, and account planning.
  Ability to identify meaningful upsell and cross-sell opportunities by understanding customer goals, platform usage, business challenges, team structure, and future growth opportunities.
  Excellent relationship-building skills with the ability to develop trust across executive sponsors, day-to-day users, marketing leaders, SEO leaders, digital teams, procurement contacts, and cross-functional stakeholders.
  Strong presentation and communication skills with the ability to clearly connect product capabilities, platform adoption, usage trends, and business outcomes.
  Experience using CRM and sales/customer systems to manage account plans, renewal timelines, pipeline activity, forecasting, notes, next steps, and customer communications.
  Strong curiosity around AI, generative AI, AI search, answer engines, LLMs, automation, enterprise SEO, and the changing ways brands are discovered online.
  

  Senior Account Manager, Expansions & Renewals (SaaS) Responsibilities
  

  Own renewal, retention, and expansion outcomes across an assigned portfolio of existing seoClarity customers.
  Build and execute strategic account plans focused on customer value, adoption growth, renewal readiness, stakeholder expansion, and long-term revenue growth.
  Manage the full renewal process for assigned accounts, including timeline management, stakeholder alignment, risk identification, pricing conversations, contract coordination, and close execution.
  Identify, qualify, and close expansion opportunities tied to additional users, teams, business units, product capabilities, data needs, AI-powered workflows, and broader platform adoption.
  Lead thoughtful customer conversations that connect seoClarity’s platform capabilities to measurable business outcomes, including search visibility, content performance, AI search readiness, workflow efficiency, reporting, and enterprise SEO scale.
  Use customer usage data, engagement signals, business goals, and stakeholder feedback to identify renewal risk, expansion potential, and opportunities to increase value realization.
  Deliver polished platform conversations and product demonstrations that support adoption, renewal confidence, and expansion opportunities.
  Help customers understand how seoClarity supports visibility across traditional search, AI-driven answers, enterprise SEO workflows, content strategy, reporting, automation, and large-scale search intelligence.
  Use AI tools thoughtfully to support account research, customer preparation, renewal planning, communication, business analysis, and internal efficiency.
  Collaborate with Sales leadership, Client Success, Product, Marketing, Finance, and Executive Leadership to align customer priorities, renewal strategy, expansion opportunities, and escalation needs.
  Negotiate renewal and expansion terms in a way that protects customer relationships while supporting growth, retention, and revenue goals.
  Proactively manage upcoming renewals, expansion opportunities, and account risks with strong organization, urgency, and executive-level communication.
  
  
  Benefits

  About Us
  seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers. seoClarity sits at the center of how leading global brands win in SEO, AEO, and AI-driven search. As search behavior continues to evolve across Google, AI Overviews, chatbots, answer engines, and emerging discovery channels, enterprise organizations need more than data. They need clarity, strategy, automation, and trusted intelligence that helps them act.
  

  Diversity, Equity, and Inclusion
  At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.

  At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
  

  
  
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• s

  Technical Support Associate III (Chicago-based)  

  seoClarity

  full_time - Chicago

  Posted: 08/07/2026

  Apply Now

  Job DescriptionJob DescriptionseoClarity is seeking a technically curi... Read More

  Job DescriptionJob Description

  seoClarity is seeking a technically curious, customer-focused Technical Support Associate III (Chicago-based ONLY) to join our growing Technical Client Support team in our downtown Chicago office. Whether your background includes enterprise SaaS, SEO, APIs, AI, or technical customer support, we're looking for someone who's eager to grow, solve meaningful problems, and help customers get the most out of our platform.
  

  If you're the type of person who loves figuring out why something works (or why it doesn't), enjoys turning technical complexity into simple solutions, and gets excited about learning emerging technologies, this role was built with you in mind!
  

  Technical Support Associate III (Chicago-based) Perks & Benefits
  

  Competitive Compensation: $55k to $60k annually
  Robust Benefits Package: a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  Perks That Support You: a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  Snack & Beverage Fuel: a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  In-Office, Hybrid Schedule by Design: Our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE
  Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
  On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
  Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
  Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
  Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.
  
  

  Technical Support Associate III (Chicago-based) Requirements
  

  Bachelor's degree in business, Information Technology, Computer Science, Marketing, Communications, or related field.
  3+ years of experience supporting customers in a SaaS, software, technology, or other client-facing technical environment where problem-solving and customer communication were key responsibilities.
  Demonstrated ability to investigate technical issues, think critically through complex problems, identify root causes, and drive solutions rather than simply escalating challenges.
  Exceptional verbal and written communication skills, with the ability to confidently explain technical concepts to both technical and non-technical audiences, including enterprise-level customers.
  A strong sense of ownership and accountability with a proactive mindset that follows issues from initial discovery through successful resolution.
  Excellent organizational and time management skills with the ability to prioritize multiple customer requests, projects, and competing deadlines in a fast-paced environment.
  A collaborative approach with experience partnering across cross-functional teams such as Product, Engineering, Customer Success, or Operations to deliver exceptional customer outcomes.
  Genuine curiosity, technical aptitude, and a passion for continuously learning new technologies, software platforms, and emerging AI innovations.
  Previous experience supporting enterprise SaaS software or cloud-based technology platforms.
  Exposure to APIs, integrations, web technologies, or software implementation projects.
  Familiarity with AI-powered tools, automation platforms, large language models (LLMs), AI knowledge bases, or emerging agentic AI technologies.
  Experience working with SEO, digital marketing platforms, website analytics, or search technologies.
  

  Technical Support Associate III (Chicago-based) Responsibilities
  

  Serve as a trusted technical advisor for enterprise SaaS customers by diagnosing platform issues, answering complex product questions, and delivering timely, thoughtful solutions that create exceptional customer experiences.
  Investigate, troubleshoot, and resolve customer-reported technical issues by analyzing platform behavior, identifying root causes, validating solutions, and ensuring issues are fully resolved from beginning to end.
  Partner closely with Product and Engineering teams to reproduce software defects, communicate technical findings, validate bug fixes, and advocate for product enhancements that improve the overall customer experience.
  Support new customer implementations, technical onboarding activities, platform configuration, and solution deployment to help customers realize value from the seoClarity platform as quickly as possible.
  Translate sophisticated technical concepts into clear, easy-to-understand language that empowers both technical and non-technical stakeholders to confidently utilize the platform.
  Create, maintain, and continuously improve technical documentation, troubleshooting resources, knowledge base articles, and internal support materials that enhance team efficiency and customer self-service.
  Identify recurring customer challenges, usage patterns, and opportunities for product improvement, providing actionable feedback to Product and Engineering teams that helps shape future platform enhancements.
  Take ownership of every customer interaction by demonstrating professionalism, urgency, critical thinking, and a commitment to delivering an exceptional support experience that strengthens long-term customer relationships.
  
  

  About Us
  seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers. seoClarity sits at the center of how leading global brands win in SEO, AEO, and AI-driven search. As search behavior continues to evolve across Google, AI Overviews, chatbots, answer engines, and emerging discovery channels, enterprise organizations need more than data. They need clarity, strategy, automation, and trusted intelligence that helps them act.
  

  Diversity, Equity, and Inclusion
  At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.

  At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
  

  Equal Opportunity Employer
  seoClarity is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

  
  
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• s

  Sales Solutions Engineer (Chicago-based)  

  seoClarity

  full_time - Chicago

  Posted: 25/06/2026

  Apply Now

  Job DescriptionJob Description***Candidates must be authorized to work... Read More

  Job DescriptionJob Description

  ***Candidates must be authorized to work in the United States without sponsorship now or in the future***
  

  ***Individuals MUST be local to Chicago, as relocation assistance is not available***
  
  seoClarity is seeking a technically strong, consultative, and highly polished Sales Solutions Engineer to join our growing Sales team in our downtown Chicago office. We’re looking for someone who can bring enterprise SEO, AI search, data, and platform capabilities to life for prospective customers through compelling demos, thoughtful discovery, and value-driven technical conversations.
  

  In this role, you’ll partner closely with Account Executives throughout the sales cycle to understand prospect needs, shape solution strategy, deliver tailored platform demonstrations, answer technical questions, support RFPs and security reviews, and connect seoClarity’s capabilities to meaningful business outcomes.
  

  If you enjoy being in front of customers, simplifying complex technology, building trust with technical and executive audiences, and helping enterprise brands understand how SEO and AI search are changing, this role is for you!
  

  
  Sales Solutions Engineer (Chicago-based) Perks & Benefits
  Competitive Compensation: $80,000 to $100,000 annually, plus commission (depending on relevant experience).
  Robust Benefits Package: a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  Perks That Support You: a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  Snack & Beverage Fuel: a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  In-Office, Hybrid Schedule by Design: – our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE
  Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
  On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
  Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
  Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
  Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.
  Associate Product Manager, AI Platforms (Chicago-based) Requirements
  Bachelor’s degree in Business, Marketing, Technology, Communications, Information Systems, or another related field.
  4+ years of technical pre-sales/post-sales, solutions engineering, sales engineering, solutions consulting, or technical demo experience, ideally within enterprise SaaS, marketing technology, analytics, search, SEO, AI, or data platform environments.
  Strong ability to deliver polished, engaging, and highly tailored software demonstrations to executive, technical, marketing, and cross-functional buying audiences.
  Experience partnering with Account Executives throughout complex B2B sales cycles, including discovery, solution positioning, technical validation, stakeholder alignment, and deal support.
  Strong understanding of digital marketing, search marketing, SEO, AI search, AEO, content performance, web analytics, or enterprise marketing workflows.
  Ability to translate complex technical capabilities, datasets, workflows, and platform functionality into clear business value for prospective customers.
  Excellent verbal, written, and presentation skills, with the confidence to lead conversations with technical stakeholders, marketing leaders, procurement teams, security teams, and executive decision-makers.
  Strong technical aptitude with the ability to quickly learn new technologies, platform capabilities, integrations, data structures, and customer use cases.
  Comfortable supporting RFPs, security questionnaires, technical assessments, procurement documentation, and other enterprise sales requirements.
  Experience working with large datasets, Excel, analytics platforms, reporting tools, or data-driven business workflows.
  Highly resourceful, proactive, and comfortable building new materials, demo flows, talk tracks, proof points, and resources that improve the sales process.
  Strong curiosity around AI search, generative AI, answer engines, LLMs, automation, enterprise SEO, and the changing ways brands are discovered online.
  Ability to operate effectively in a fast-moving environment where priorities, prospect needs, technology, and market expectations continue to evolve.
  Sales Solutions Engineer (Chicago-based) Responsibilities
  Partner closely with Account Executives to provide technical and strategic support throughout the full enterprise sales cycle.
  Lead discovery conversations to understand prospect goals, technical requirements, current workflows, pain points, business priorities, and success criteria.
  Create and deliver customized, high-impact seoClarity platform demonstrations that connect product capabilities to each prospect’s business needs.
  MUST have direct experience with enterprise SEO platforms, search intelligence tools, web analytics platforms, content optimization tools, or digital marketing technology.
  Translate complex SEO, AEO, AI search, automation, analytics, and platform capabilities into clear, value-driven messaging for both technical and non-technical audiences.
  Help prospects understand how seoClarity supports visibility across traditional search, AI-driven answers, enterprise SEO workflows, content performance, reporting, and large-scale search intelligence.
  Provide technical credibility during sales conversations by answering product, workflow, data, integration, reporting, and platform-related questions.
  Collaborate with Sales leadership and Account Executives to shape demo strategy, solution positioning, competitive differentiation, and technical sales messaging.
  Support RFPs, security reviews, vendor questionnaires, procurement requests, and other technical sales documentation needed to move opportunities forward.
  Partner with Product, Client Success, Technical Services, and Marketing to share prospect feedback, surface market trends, identify feature opportunities, and improve sales enablement materials.
  Develop reusable demo assets, talk tracks, objection-handling resources, competitive positioning, and technical sales collateral that strengthen the broader sales process.
  Stay informed on the competitive landscape and clearly communicate seoClarity’s unique differentiators across SEO, AEO, AI search, automation, data, and enterprise scalability.
  Support marketing and go-to-market initiatives as needed, including webinars, events, conferences, content creation, customer stories, and thought leadership opportunities.
  Represent seoClarity with professionalism, curiosity, and confidence during prospect meetings, executive presentations, onsite visits, and industry events.
  Continuously improve demo delivery, technical messaging, product knowledge, and understanding of how enterprise brands are adapting to the future of search.
  
  Sales Solutions Engineer (Chicago-based) Nice To Have
  Experience selling or supporting solutions for Fortune 1000, enterprise, or multi-brand organizations.
  Familiarity with AI Overviews, AEO, generative AI, LLMs, chatbots, answer engines, entity-based search, or emerging AI discovery channels.
  Experience working with marketing, SEO, content, analytics, ecommerce, or digital teams inside large organizations.
  Exposure to APIs, integrations, data pipelines, technical documentation, security reviews, or enterprise implementation workflows.
  Experience creating demo environments, custom proof-of-concepts, technical validation materials, or solution architecture documentation.
  Background in SEO, digital strategy, marketing analytics, customer success, implementation, or technical consulting.
  
  
  BenefitsAbout Us
  seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers.
  seoClarity sits at the center of how leading global brands win in SEO, AEO, and AI-driven search. As search behavior continues to evolve across Google, AI Overviews, chatbots, answer engines, and emerging discovery channels, enterprise organizations need more than data. They need clarity, strategy, automation, and trusted intelligence that helps them act.
  
  

  Diversity, Equity, and Inclusion At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.
  

  At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
  

  
  
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• s

  Senior Infrastructure Engineering Manager (Chicago-based)  

  seoClarity

  full_time - Chicago

  Posted: 19/06/2026

  Apply Now

  Job DescriptionJob DescriptionseoClarity is seeking a Senior Infrastru... Read More

  Job DescriptionJob Description

  
  seoClarity is seeking a Senior Infrastructure Engineering Manager based in our Downtown Chicago office, to lead the operational stability, scalability, automation, and performance of a large-scale infrastructure environment supporting enterprise SaaS operations. The ideal individual may come from a data center infrastructure environment, MSP/Managed Services background, enterprise hosting environment, or large-scale SaaS infrastructure operation where uptime, scalability, operational discipline, and infrastructure reliability are critical.
  

  
  

  If you thrive in environments where ownership matters, infrastructure scale is meaningful, and operational leadership directly impacts the business, this role will stretch and reward you!
  

  
  

  Senior Infrastructure Engineering Manager (Chicago-based) Perks & Benefits
  

  Competitive Compensation – base salary ranging from $120,000 to $150,000 depending on technical expertise, infrastructure leadership experience, and overall alignment with the role.
  Robust Benefits Package – a well-rounded package designed to support your health, financial security, flexibility, and long-term growth, including major medical, dental, and vision coverage, company-sponsored life insurance, a 401(k) with company matching, commuter benefits, generous PTO, paid sick time, and company holidays.
  Perks That Support You – a continuous learning stipend, paid parental leave with extended work-from-home flexibility for new mothers, company-wide celebrations, and an annual global summit that brings teams together.
  Snack & Beverage Fuel – a fully stocked kitchen with snacks, drinks, and grab-and-go options to keep energy high and focus sharp throughout the day.
  In-Office, Hybrid Schedule by Design: – our team comes together in our Downtown Chicago office Tuesday through Thursday for high-impact collaboration, with Mondays and Fridays reserved to focus on remote work. Explore building amenities and photos HERE
  Convenient Downtown Access: easy access to major commuter options, including nearby CTA train and bus routes, Ogilvie Transportation Center, and Union Station.
  On-Site Dining & Everyday Convenience: enjoy access to Market Creations, a convenient on-site café/restaurant, along with lobby services including a sundry shop, ATM, and FedEx Office.
  Modern Building Amenities: the building features a newly upgraded amenity floor with the Connect 101 Lounge, flexible collaboration areas, conference space, and a game room for casual breaks or informal team connection.
  Fitness & Commuter-Friendly Perks: tenants have access to FIT 101, a fitness center with cardio equipment, free weights, Peloton bikes, locker rooms, showers, towel service, and Cycle 101 secure bike storage.
  Community & Tenant Experience: tenant programming, shared amenity spaces, and unique building features such as its on-site beehive sustainability program.
  
  Requirements

  Senior Infrastructure Engineering Manager (Chicago-based) Requirements
  

  5+ years of experience supporting and managing enterprise infrastructure environments within data centers, MSPs, hosting providers, SaaS organizations, or large-scale technical operations environments.
  Strong hands-on expertise with Ansible and infrastructure automation is REQUIRED. This role is not designed for leaders operating solely at a managerial level without active technical involvement.
  Demonstrated experience managing and supporting large-scale server environments with a strong focus on uptime, reliability, operational efficiency, and infrastructure stability.
  Demonstrated experience building and maintaining complex Ansible playbooks, automation workflows, configuration management standards, and Infrastructure-as-Code practices across large-scale infrastructure environments.
  Experience supporting infrastructure operations across multi-site or multi-data center environments.
  Experience leading infrastructure operations, outsourced technical vendors, MSP relationships, offshore operational teams, or DBA support resources.
  Strong understanding of infrastructure monitoring, observability, incident response, root cause analysis, backup strategies, redundancy planning, disaster recovery, and change management processes.
  Experience supporting infrastructure compliance initiatives such as SOC 2, ISO 27001, HIPAA, or similar operational governance frameworks.
  Ability to balance technical execution with leadership, prioritization, operational accountability, and long-term infrastructure planning.
  Strong troubleshooting, documentation, communication, and organizational skills within fast-moving technical environments.
  

  
  

  Senior Infrastructure Engineering Manager (Chicago-based) Responsibilities
  

  Lead the operational stability, scalability, performance, automation, and reliability of a 300+ server infrastructure environment across multiple data centers.
  Oversee Linux-based infrastructure operations supporting enterprise SaaS applications and internal technical operations.
  Drive infrastructure automation initiatives utilizing Ansible and Infrastructure-as-Code methodologies to improve consistency, scalability, and operational efficiency.
  Develop and maintain automation playbooks, operational standards, and configuration management processes.
  Lead infrastructure incident response, root cause analysis efforts, and long-term remediation planning.
  Design and support redundancy, failover, backup, and disaster recovery strategies aligned with business continuity expectations.
  Provide technical leadership and operational oversight across outsourced infrastructure vendors, MSP partners, and DBA resources.
  Establish operational priorities, review execution quality, and ensure accountability and SLA adherence across third-party technical partners.
  Lead and mentor offshore Technical Operations resources supporting L1/L2 infrastructure operations workflows.
  Create and improve SOPs, escalation procedures, operational workflows, and infrastructure support processes.
  Partner cross-functionally with Engineering Leadership, Security, Product, and Executive Leadership teams to support infrastructure scalability and operational reliability.
  Support infrastructure governance, security operations, audit preparation, technical evidence gathering, and operational compliance initiatives related to SOC 2 Type II and related frameworks.
  Partner with leadership on infrastructure budgeting, vendor negotiations, utilization analysis, and operational cost optimization initiatives.
  Contribute to long-term infrastructure planning, operational maturity initiatives, and scalability improvements across the environment.
  Comfort operating within a fast-moving, highly collaborative infrastructure environment where operational ownership, responsiveness, and accountability are critical.
  Flexibility to support early morning occasionally or evening collaboration with offshore technical teams and infrastructure operations across multiple time zones.
  Ability to balance hands-on infrastructure engineering responsibilities with operational leadership and technical oversight.
  
  
  BenefitsAbout seoClarity
  seoClarity is the technology leader in Search Engine Optimization (SEO) marketing analytics, and our technology platform and services help the world’s best and biggest brands optimize their website content so they can be found online and connect to their customers.
  Diversity, Equity, and Inclusion
  At seoClarity, we embrace and celebrate our differences. We believe that diverse backgrounds, cultures, abilities, experiences, thoughts, and perspectives lead to more creative problem-solving, better outcomes and a stronger organization. seoClarity is proud to be an equal opportunity employer. We believe all our colleagues share in this commitment to fostering an environment that supports, inspires, and respects all individuals. We seek to recruit, develop, and retain the most talented individuals from all social classes, who also share our beliefs.
  At seoClarity, employment is based solely on an individual’s merit and qualifications related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.
  
  Equal Opportunity Employer
  seoClarity is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
  
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